Ella McCambridge Residential Home

Winslow Place, Walker, Newcastle upon Tyne NE6 3QP

Ella McCambridge Residential Home, Newcastle upon Tyne, Tyne & Wear
Ella McCambridge Residential Home, Newcastle upon Tyne, Tyne & Wear
Ella McCambridge Residential Home, Newcastle upon Tyne, Tyne & Wear

Group: Manor Care Home Group

Person in charge: Pamela Mason (Manager)

Local Authority / Social Services: Newcastle upon Tyne City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 67 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Challenging Behaviour • Hearing Impairment & Deafness • Parkinson's Disease • Visual Impairment

Admission Information: Ages 55+.

Single Rooms: 67

Rooms with ensuite WC: 67

Weekly Charges Guide: Personal Care Single from £455 (These prices are only a guideline, please contact Ella McCambridge Residential Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Ella McCambridge Residential Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Ella McCambridge Residential Home has a Review Score of 9 (8.966)

The Review Score of 9 (maximum of 10) for Ella McCambridge Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Ella McCambridge Residential Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.917 for Ella McCambridge Residential Home is calculated as follows: ( (55 Excellents x 5) + (5 Goods x 4) ) ÷ 60 Ratings = 4.917

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.049 Points relating to the number of positive Reviews for Ella McCambridge Residential Home is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 13.4 positive Reviews (67 registered maximum number of service users ÷ 5). 4 Reviews ÷ 13.4 Target = 0.299

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    5
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ella McCambridge Residential Home?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ella McCambridge Residential Home

  • Daughter of Resident/Service User
    3
  • Niece of Resident/Service User
    1
  • Resident / Service User
    1

My mother has been in the care home for 9 months and I have no complaints whatsoever.
She is well looked after by all staff.
I take my hat off to all the staff and I don't think they get enough praise for all the hard work they do.
It's an amazing home and I'm glad my mother's in the best place possible.

How likely would you be to recommend Ella McCambridge Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I think the staff treat me very well. Everything is handed to me on a plate. This is very true.

How likely would you be to recommend Ella McCambridge Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt is cared for with exceptional care and understanding. These girls have done what no hospital could do. I insisted that my aunt was discharged, enabling staff at Ella to rehabilitate my aunt which they did do within weeks.
Great care, lovely staff and friendly.
I do not worry about my aunt.

How likely would you be to recommend Ella McCambridge Residential Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care for my mother for the last 4 years. All the staff are very caring and can't do enough for my mam and the family.
The food and cleanliness is excellent.

How likely would you be to recommend Ella McCambridge Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I know that my mother is cared for 24 hours a day. She is treated with care and dignity by all members of staff. The staff offer drinks and snacks throughout the day as well as tasty meals. I have visited at various times of the day and always observe the same attention and concern for all residents. I would recommend this particular care home, in fact, my aunt is also in this home on my recommendation.

How likely would you be to recommend Ella McCambridge Residential Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Care Home Idol 2016

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