1 Gray Road & 1 Mowbray Close, Sunderland SR2 8JA
Group: Prestwick Care
Person in charge: Christine Scott (Manager)
Local Authority / Social Services: Sunderland City Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 28 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Single Rooms: 16
Shared Rooms: 6
Weekly Charges Guide: Personal Care Single £407 – £465 (These prices are only a guideline, please contact Belle Vue House to find out the exact price for your requirements.)
Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room
Latest Care Quality Commission* Report on Belle Vue House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 5 (maximum of 10) for Belle Vue House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Belle Vue House in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Belle Vue House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Belle Vue House is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 5.6 positive Reviews (28 registered maximum number of service users ÷ 5). 0 Reviews ÷ 5.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Belle Vue House has a Review Score of 5 (5.000) from 1 Reviews
Review submitted from a Website Submission by Irene C (Niece of Resident) on Monday 23 November 2015. Relates to November 2015.
I would like to let you know what a wonderful place Belle Vue is from the managers staff and chefs. Nothing is too much bother for them, all done with a smile. I would recommend this to anyone. The standard of food is excellent too, the choice and quality is of the highest standard. I am in the home every day and standards are always excellent. Visitors are offered tea coffee on arrival brought on a lovely tray with biscuits. The whole place is spotless and extremely well run.
How likely would you be to recommend Belle Vue House? Extremely Likely
There are currently no Care Home Idol entrants who have performed at Belle Vue House