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Cedar House

3/4 The Cedars, Ashbrooke, Sunderland, Tyne & Wear SR2 7TW
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she enjoyed taking part in the activities provided by the staff and visiting entertainersJ T(Son of Resident/Service User)
Cedar House, Sunderland
carers have been absolutely amazing with my Mam. Shown great compassion with both mam and myselfCarole G(Daughter of Resident/Service User)
Cedar House, Sunderland
home is always clean and tidy and staff are doing a great jobCarol H(Great-Niece of Resident/Service User)
Cedar House, Sunderland

Cedar House is situated in a scenic conservation area and is a property that has benefited from significant investment in order to make the most of its potential as a care home. Cedar House is a 'home' first and foremost and offers a unique building with character and charm.

The staff team are experienced in quality residential care, with a focus on the individual needs. Cedar House offer long term residential...  

Care Provided by Cedar House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,099 - £1,099£1,099 - £1,099
Residential Dementia Care£1,099 - £1,099£1,099 - £1,099

Contact Cedar House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Cedar House Sunderland Ltd
  • Private Owned

Person in charge

  • Sarah Irving (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 45+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (30)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Protected Meal times in place please check before visiting

Parking

  • Parking for up to 8 cars at the front of the building

Cedar House Reviews (29)

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9.6

Cedar House has a Review Score of 9.6 (9.639) out of 10, based on 14 reviews in the last 2 years. Over all time Cedar House has 29 reviews.

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Showing 29 reviews matching selected criteria
Review from J T (Son of Resident) published on 14 July 2026 Submitted via Website
Overall Experience

We are happy with the general care my mother has been given, her feeding and personal care due to her Parkinson's Disease has been good. She is now bedfast and receiving two hourly care. When my mother was more lucid she enjoyed taking part in the activities provided by the staff and visiting entertainers. When my mother had her 91st birthday recently, it coincided with a visiting singer which made the occasion very special. The staff communicate very well with my mother, considering her difficulties with Parkinson's Disease. We are very happy with domestic support to my mother such as laundry, room cleaning and dietary menus.

Reply from Sarah Irving, Manager at Cedar House

Thanks very much I will share your feedback with the team

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Review from Carole G (Daughter of Resident) published on 26 June 2026 Submitted via Postal Card
Overall Experience

Mam been on end of life care from 2nd June. The staff/carers have been absolutely amazing with my Mam. Shown great compassion with both mam and myself. Have looked after Mam with great care and dignity. They keep me informed on everything that is happening throughout. Senior carer Amy and Kayleigh and Ashley been very supportive. As with all carers. Excellent care at difficult time.

Reply from Sarah Irving, Manager at Cedar House

Thank you very much for your lovely review! This will be shared with all the team at Cedar House.

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Review from Carol H (Great-Niece of Resident) published on 10 June 2026 Submitted via Website
Overall Experience

Warm welcome when arrive to visit my Great Aunt staff always ask were we want go sit for our time there home is always clean and tidy and staff are doing a great job the care they give to there residents best care home ive ever being in my Auntie room is so nice has all she needs in there always clean 100%recommend

Reply from Sarah Irving, Manager at Cedar House

Many thanks for your review, this is great to hear. I will pass this onto all the Cedar House team.

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Review from Robert B (Husband of Resident) published on 13 March 2026 Submitted via Postal Card
Overall Experience

A warm welcome is always offered to me when I visit my wife. Staff know who I am visiting. My wife is very well cared for. Her room is always clean and tidy. I am pleased to know she is in a safe place. The dining kitchen lounge is always clean and free from obstructions.

Reply from Kelly Gallimore, Area Manager at Cedar House

Thank you very much I will share your comments with our team

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Review from Clare G (Niece of Resident) published on 2 March 2026 Submitted via Website
Overall Experience

My uncle has complex mental health care needs which caused him to be moved out of his former care home. Sarah and the staff at Cedars have welcomed him and done everything they can to accommodate his preferences. We are very grateful to them all and highly recommend cedars as a caring establishment.

Reply from Kelly Gallimore, Area Manager at Cedar House

Thank you very much for your kind words I will share with the team

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Review from C J (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card
Overall Experience

Mum has been a resident at Cedar House for over 2 years. She has settled very well. Staff and management alike always treat her with respect and dignity. My husband and I are very pleased with the home. All of the staff are very friendly and approachable at all times. Thank you.

Reply from Kelly Gallimore, Area Manager at Cedar House

Thank you so much for your kind words - I will ensure to share this with the rest of the team

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Review from M W (Daughter of Resident) published on 22 August 2025 Submitted via Website
Overall Experience

Staff so caring and friendly but a having more staff on shift would be of benefit to residents. My dad speaks positively about the majority of the staff. I do feel a lick of paint would make rooms a nicer place to be.

Reply from Kelly Gallimore, Area Manager at Cedar House

Thank you very much for your feedback we are currently decorating all communal areas within the home

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Review from Stephen K (Son of Resident) published on 4 December 2024 Submitted via Website
Overall Experience

Staff show care, respect and dignity. Staff are also very knowledgeable and explain the whys in detail when it comes to individual requirements and you are kept informed, nothing is to much trouble, they go above and beyond.

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Review from Lynne L (Daughter of Resident) published on 25 November 2024 Submitted via Website
Overall Experience

I find the all the staff at Cedar House very friendly. They've always got a smile when they open the door. If we've got any problem, it's always sorted. Dad is very settled now and it's lovely to see him getting involved with the activities. We are very happy with his care.

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Review from Catherine S (Daughter of Resident) published on 30 October 2024 Submitted via Website
Overall Experience

Any problems or worries I have about mam and dad are resolved without any problem. The staff are lovely, from management to domestics, carers and kitchen staff, nothing is a problem to them, they always help and mam and dad are happy and looked after.

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Review from R S (Son of Resident) published on 30 October 2024 Submitted via Website
Overall Experience

The staff are always very friendly and helpful and my mam seems to be very happy there. They do lots of activities and parties for the residents and it's a happy place. There are always plenty of staff at work so there is always someone at hand if needed.

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Review from Raine W (Son of Resident) published on 30 October 2024 Submitted via Website
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My mam has been very well looked after since being in the care home. It took her a while to settle in but now she seems quite settled. She enjoys joining in with the entertainment and likes going on trips out. They always have different themes depending on the time of year which makes it feel homely. She can help with tidying up especially in the garden which gives her some independence, she always enjoyed looking after her home and garden which makes her feel more at home.

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Review from D C (Son of Resident) published on 30 October 2024 Submitted via Website
Overall Experience
Cannot fault the carers. The main issues have been mam's underwear keep going missing. We have had to keep buying more pairs to replace the missing ones. We take the washing home, so I don't understand how they go missing.
With mam being in bed 24/7 and cannot drink on her own, who's giving her frequent drinks? When we go sometimes no cup and she is very thirsty when we take her tea.
I know staff are busy but it would be nice to have someone pop in every now and then to give her a drink. Otherwise mam seems settled.

Mam always complains food is cold, I've had to take it down to be microwaved a few times when I'm here as she won't eat it.

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Review from A B (Daughter of Resident) published on 16 August 2024 Submitted via Website
Overall Experience

Care of my mam is very good. Always on the ball with health situations, the home does activities that try to include as many as possible and if relatives are in the home at that point, they include them by joining in, making them cups of tea etc. I always feel welcome when I visit and feel informed with her care. Thank you.

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Review from Paul C (Nephew of Resident) published on 26 January 2023 Submitted via Website
Overall Experience

They seem to be maintaining the standards they have set and be making an effort for Christmas. The staff always seem genuinely committed to helping the residents and treating them with kindness and care. Visitors are always welcome.

Reply from Kelly Gallimore, Area Manager at Cedar House

Thanks so much for your kind words. We are working hard to ensure we maintain high care standards.

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Review from Ian M (Son of Resident) published on 25 January 2023 Submitted via Website
Overall Experience

Would like to thank all the staff for looking after my dad. It's great to know he is in such good hands. Would definitely recommend Cedar House Care Home to anyone. I feel much more relaxed knowing my dad is in such good hands. Thank you.

Reply from Kelly Gallimore, Area Manager at Cedar House

Thank you very much, we will share your thoughts with the rest of the team.

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Review from Fiona C (Daughter-in-law of Resident) published on 24 January 2023 Submitted via Website
Overall Experience
The staff are amazing, they are always friendly. My mum-in-law has been a resident for eight months and she has settled well.
The staff look after her and I feel confident that they know her and understand her needs well.

When she was poorly recently they were quick to recognise it and act on it calmly, caring for her throughout.

Reply from Kelly Gallimore, Owne at Cedar House

Thank you very much, I wil ensure your feedback is shared with the team.

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Review from K G (Daughter of Resident) published on 5 January 2021 Submitted via Postal Card
Overall Experience

The care and kindness delivered by the Cedar House team cannot be overestimated. It has been such a reassurance to my father and me that my mam is being cared for by such a caring and professional team. The past few months during the pandemic have been difficult but I have been able to trust that Mam is being cared for so well and we have been so well supported.

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Review from Alasdair C (Son of Resident) published on 26 November 2020 Submitted via Postal Card
Overall Experience

I am very happy with the care given to my parents within Cedar House. They are always treated well by staff who are very caring. They are always clean and well presented. Their room and clothes are always clean. They are always in their own clothes! I would definitely recommend the home to others.

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Review from Peter M (Son of Resident) published on 12 November 2020 Submitted via Website
Overall Experience
My parents were both admitted here because they were unable to look after themselves and I selected this place because I knew two previous residents who lived here and were extremely happy.
Sadly my father died very suddenly a few months after moving in, but the staff were amazing. My mother currently lives here and is extremely happy.
Her main topics are the food, which she loves, even eating things she has never eaten in her life before and her room which is quite spacious and has a garden view.
My private views are that the staff are amazing, easy to talk to and to get on with, and if there are any problems at all they keep me in the loop. Nothing seems to be too much trouble for them and should I need to talk to them there is always someone available to allay any fears about any worries, especially this year, which has been a very hard year for them.
If anyone asks, should I look at Cedar House as a place for my parents? I would say yes without hesitating.

Thank you all.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Matthew Jeacock
Matthew JeacockJob Title:Registered ManagerJoined: 2022

Been at the service for over 2 years.

Frequently Asked Questions about Cedar House

What types of Care is Cedar House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cedar House have?

There are 30 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Cedar House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Cedar House to the centre of Sunderland?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cedar House to verify any information. View our terms and conditions. Cedar House has an Enhanced Service -more info.