Hawthorns Lodge and Residential Home

High Street, Loftus, Saltburn-by-the-Sea TS13 4HW
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8.3 1 Review
  • Hawthorns Lodge and Residential Home, Saltburn-by-the-Sea
Hawthorns Lodge and Residential Home is spilt into two buildings. Hawthorns Lodge is 20-bedded ground floor care home which was built in 2007. Hawthorns Residential Home is a 15-bedded unit which has bedrooms on the ground floor and first floor.

The homes provide residential care for individuals living with disabilities and impairment.

Accommodation is on the ground floor to support mobility needs and en-suite rooms are standard.

Residents are supported to be independent and support is compassionate and empathetic.

The local GP surgery is adjacent and the home has a visiting chiropodist, dentist and hairdresser who are all insured and DBS checked.

At Hawthorns Lodge and Residential Home, you can expect a warm welcome, compassion and understanding from the well-trained and competent care team.
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Care Provided by Hawthorns Lodge and Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1170
  • Self-Funded Residential Dementia Care: £1100 – £1170
  • RESPITE Self-Funded Residential Care: £1100 – £1170
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1170
The price(s) shown are provided by the care home. Contact Hawthorns Lodge and Residential Home for full pricing details and T&Cs.

Contact Hawthorns Lodge and Residential Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Hawthorns Lodge and Residential Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Shelley Robinson (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2007
  • Last Refurbishment: 2023

Room Information

  • Single Rooms (20)

Visiting

  • The home have no restrictions on visiting.

Parking

  • The home have a car park

Hawthorns Lodge and Residential Home Reviews (1)

8.3

Hawthorns Lodge and Residential Home has a Review Score of 8.3 (8.250) out of 10, based on 1 reviews in the last 2 years.
Over all time Hawthorns Lodge and Residential Home has 1 review.

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Review from C M (Daughter of Resident) published on 19 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother settled here so well, thanks to the incredible staff. They go above and beyond for all residents and their families, too. Hawthorns is always welcoming and so very clean. My mother really enjoys the food, for which there is always a good choice on menu.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.3 (8.250)

Overview of Review Score

The Review Score of 8.3 (8.250) out of 10 for Hawthorns Lodge and Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Hawthorns Lodge and Residential Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.25 Points relating to the number of positive Reviews for Hawthorns Lodge and Residential Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4. 1 Positive Reviews ÷ 4 = 0.25
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Kerry

Kerry Whiteley

Job Title: Deputy Manager Joined: 2015

Kerry started her role at Hawthorns Lodge back in 2015 as a senior care assistant and has worked hard to move up to the Deputy Manager role in 2020.


She has 14 years of experience within the care sector and has National Vocational Qualifications level 3 and gives
active support on the floor with the care team and takes great pride in knowing all residents individually. Kerry is committed to promoting independence, dignity and respect for residents and being a great support network for all staff.

Frequently Asked Questions about Hawthorns Lodge and Residential Home

What types of Care is Hawthorns Lodge and Residential Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hawthorns Lodge and Residential Home have?

There are 20 Single Rooms.

What are the Facilities & Services at Hawthorns Lodge and Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hawthorns Lodge and Residential Home to the centre of Saltburn-by-the-Sea?

4.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hawthorns Lodge and Residential Home to verify any information. View our terms and conditions. Hawthorns Lodge and Residential Home has an Enhanced Service - more info.