Care Homes Owned by Landona House Ltd

The staff at Hawthorns are kind and caring. They have been amazing supporting my mam in her first few weeks at the home. I know that Mam is now safe and well cared for. All the staff treat Mam with respect and nothing to much trouble for them.

Every member of staff are friendly approachable helpful and professional nothing is too much trouble for them. I go home after visiting feeling confident that my mother is cared for very well. The place has such a lovely homely feel.

My sister was in Bishopsgate for nearly year. She passed away in March but I can't fault them she was so well looked after. They loved her to bits my sister was Iris. Very clean. Nice food.

Staff at Ferndale Ct were really helpful always tried to cheer him up. Food was excellent management always there for help & advice. Thanks, Christine & family

Thanks

This home fails basic safety, care, and cleanliness standards. I strongly advise extreme caution before placing any loved one here choose carefully.

Inspection in January /February highlighted poor hygiene across all ground floor resident bathrooms but the visitors facilities were cleaned to a high standard

The bathrooms were filthy,!

Just no proper leadership

My auntie was in Bishopsgate Lodge Care Home for 9 and a half months before passing away. She was looked after like a Queen. The staff treat them like their own family. The last few days of my auntie's life, we sat with her til the end. And, they looked after us and gave us food. And they laid my auntie out beautifully. If there was an award for the best care home, I'd give it to them, for the work they do is 110%. It is a family care home, you should be proud of your staff.

Just want to say a huge thank you to Florin and the whole team for a fabulous afternoon of fun at the Summer BBQ Fun Day. My Dad and the family had a brilliant time. Big thank you to Florin and the Chefs for amazing food as always. Also, thanks for all the activities, prizes and animal visits for the kids. It shows how you care for residents and family and friends of Beechcroft and we are eternally grateful for the care and hard work the whole team puts in, always with a smile. Thank you so much once again.

I am writing on behalf of my nan Janet, she spent roughly the last 3 years at Beechcroft and everyone there made her feel at home straight away. She formed strong bonds with other residents and staff members throughout her time. I can't thank the staff enough for giving her the care, time, compassion and friendship that she deserved. From our experience, all the staff worked really hard but I have to give a few personal mentions to Ade, Jenni, Anita, Zoe, Penny and Marie. Apologies if I have missed any staff members as I said they were all great. I felt like the ones above especially treated my nan like she was family. Whilst there are always bumps in any road. I would say that staff listened to any concerns and tried to make any changes when required. Again I would like to thank everyone at Beechcroft for looking caring for my nan, I know she was happy there. Something that I think we all want for our loved ones when they make the transition to a care home.

Current resident on palliative care with glioblastoma. Carers, staff and management are all wonderful., nothing is too much trouble for them.Meals are excellent, freshly cooked and plentiful. Dining room, leads into lounge area with a bright and spacious conservatory looking out on to a garden area

I still miss all of them now and wish them all the best in the future. There are no words to express my sincere gratitude for all that they did for us and of course my Mum.

100% great residential home

Finally and most importantly Gaynor and her team care so much and it shows Theresa has never been happier and so well cared for we have peace of mind and when we visit its a pleasure everyone is so friendly and welcoming .This care home really is home to our sister and that's how it feels its a lovely atmosphere.

Stapleton house has become my sister's home she is very happy here. She is treat with great care and above all great dignity. The staff are all exceptional and have a great deal of patience. This not only impact's on my sister but also me and her family as I have peace of mind knowing she is being cared for and above all she is happy.

There is a very family atmosphere were everyone is welcome.

The staff are very caring towards my Mother and she seems very settled.

If you ask for something they are helpful.