Ferndale Mews Care Home

St Michael's Road, Ditton, Widnes WA8 8TF
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9.7 82 Reviews
  • Ferndale Mews Care Home, Widnes
Nestled within the pleasant area of Ditton in Widnes, Ferndale Mews care home offers personalised dementia care to older people.

This purpose-built, friendly home is tastefully decorated with specially-designed furnishings for maximum comfort. The landscaped garden, pretty patio and conservatory are favourite places for residents to sit, relax and socialise with family and friends. All the bright and comfortable bedrooms and living areas are easily accessible by wheelchair.

Residents also benefit from lovely dining areas where they can relax and enjoy an intimate dining experience with family and friends. On sunnier days, they can also enjoy mealtimes on the peaceful patio garden, where the catering team will ensure residents and their loved ones feel taken care of.

By getting to know each individual resident at Ferndale Mews, the team take focus on encouraging every person to take an active part in life at the home. Whether it be participating in the popular wellbeing and activities programme or enjoying a slower pace of life, they are committed to supporting residents to lead their best lives.

Community is also an integral part of life at Ferndale Mews, as well as welcoming friends and family, residents are also supported to build relationships in the Widnes neighbourhood, through events with local schools, charities and businesses in the area.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 34 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1180 – £1300
  • Self-Funded Residential Dementia Care: £1180 – £1300
  • Self-Funded Nursing Care: £1180 – £1300
  • Self-Funded Nursing Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Residential Care: £1180 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1180 – £1300

All fee's will be discussed at enquiry

These prices are only a guideline, please contact Ferndale Mews Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Violet Jowett (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Able to admit into the service over 24 hours - admit NHS, CHC, CCG, Health, Local Authority and Private residents
  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 2

Room Information

  • Single Rooms (34)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (34)

Visiting

  • No restrictions to visiting within the home

Parking

  • The care home has a private parking for visitors

Ferndale Mews Care Home Reviews (82)

Total of 82, showing 1-20
9.7

Ferndale Mews Care Home has a Review Score of 9.7 (9.724) out of 10, based on 18 reviews in the last 2 years. Over all time Ferndale Mews Care Home has 82 reviews.

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Review from D W (Independent Advocate Deputyship) published on 21 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I come to the home a few times a week and all the staff are always very welcoming and chat to me. Anything I have asked, they have been great and very helpful.

Reply from violet Jowett, Home Manager at Ferndale Mews Care Home

Thank for taking the time to review our service at Ferndale Mews, we are really pleased that you are happy with the care and support provided and the team are welcoming and attentive, we will pass these lovely comments to our teams at Ferndale Mews.

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Review from Janet P (Daughter of Resident) published on 21 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My late father was cared for by the wonderful staff; they did everything they could for him, feeding him, washing him, and even shaving him. We were glad he had 24-hour care, which we couldn't provide for at home, so grateful there are places like this.

Reply from violet Jowett, Home Manager at Ferndale Mews Care Home

Thank for taking the time to review our service at Ferndale Mews, we are really pleased that you are happy with the care and support provided and we will pass these lovely comments to our teams at Ferndale Mews.

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Review from D W (Husband of Resident) published on 20 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice caring considerate people looked after my wife. Friendly atmosphere. Staff are attentive and dedicated. It's a nice place to be. I would definitely recommend this home to people.

Reply from violet Jowett, Home Manager at Ferndale Mews Care Home

We would like to thank you for the review and your lovely comments. We are pleased that you are happy with the care and support provided to your Wife, and if we could do anything differently, please do not hesitate to let us know.

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Review from M J (Son of Resident) published on 16 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is really well cared for and looked after. The staff are fantastic and couldn't be more courteous to us and is first rate.

Reply from violet Jowett, Home Manager at Ferndale Mews Care Home

We would like to thank you for the review and your lovely comments. We are pleased that you are happy with the care and support provided to your Mum, and if we could do anything differently, please do not hesitate to let us know.

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Review from L S (Friend of Resident) published on 15 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always friendly and welcoming, staff seem caring towards the residents. Always a quiet atmosphere. Premises are clean indoors and outdoors.

Reply from Kevin Robinson-Husband, Director of Operations at Ferndale Mews Care Home

Thank for taking the time to review our service at Ferndale Mews, We are really pleased that you are happy with the care and support provided, and we will pass these lovely comments to our teams at Ferndale Mews. We are in the process of reviewing our activities and programs within the service.

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Review from Alan U (Husband of Resident) published on 15 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am quite happy with the treatment my wife receives. The staff are thoughtful and caring and look after her very well.

Reply from Kevin Robinson-Husband, Director of Operations at Ferndale Mews Care Home

We would like to thank you for the review and your lovely comments. We are pleased that you are happy with the care and support provided to your wife, and if we could do anything differently, please do not hesitate to let us know.

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Review from Vivian D (Daughter-in-law of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has received the highest of care. Nothing is too much for the staff.
She is always dressed appropriately in matching clothes.
Relatives are treated as part of the Ferndale family and the office door is always open.

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Review from P M (Husband of Resident) published on 9 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always polite and helpful. The care home is always clean and tidy. Food is well-presented and tasty.

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Review from D J (Son of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has a great rapport with the staff. The staff treat him with respect and dignity.

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Review from C W (Son-in-law of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner's mother has only been in the home for five days, my review is limited.
From the short period, my observations are that this home appears to meet all of the resident's needs. The facilities are very good and nothing is too much trouble for the staff.
The managers have helped my partner
to get things sorted out in getting her mother into the home.

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Review from J S (Daughter of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My parents are both in Ferndale Mews Care Home, they have been cared for by the staff for three months now and are receiving the best care possible. Any concerns we have are dealt with promptly and to the best of their ability. They are treated with dignity and respect. The staff are happy and willing
to help and ensure my parents are safe and cared for.

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Review from A G (Daughter of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring and helpful. They treat the residents with respect. Rooms are always clean and tidy.

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Review from Pamela H (Daughter of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum arrived at Ferndale Mews Care Home five days ago. So far, I am very happy with the home, the staff and all things connected to Mum's care. Thank you all.

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Review from J J (Daughter-in-law of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is very happy and settled quickly at Ferndale Mews. She is very well looked after, the whole staff are lovely and work incredibly hard.

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Review from J H (Son of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First visit only. Staff all very helpful. Excellent up to now.

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Review from Steve B (Friend of Resident) published on 27 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic environment with very helpful staff.

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Review from Andrew R (Son of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff friendly and loving.
Very helpful.
Willing to go the extra mile.
I thank God for them.

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Review from Diane Y (Wife of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ferndale Mews is excellent. They have surpassed anything I could ever have imagined in terms of care for my husband. He entered the home 3 weeks ago with very complex dementia care needs. He took ill a few days ago and all the staff were excellent. All their training and care qualities took over and
they ensured that he received the help he needed and I could tell that they have followed the necessary steps put in place to ensure that my husband was cared for. He visited the hospital and returned to the care home 2 days later and it really was like going back home. His face was beaming when he returned and that said it all for me. He even joined in the chair exercise class when he got back there. My husband is in very safe hands and I would thoroughly recommend Ferndale Mews. They do not just care, they really care.

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Review from E R (Daughter of Resident) published on 14 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am satisfied with the care mum is receiving and the staff are all very caring and respectful. Mum tells us often how she is being well taken care of. Your staff clearly all work hard to make the residents feel at ease and the families too. Mum's room is kept clean, she is enjoying her meals, and the
nurses and carers are attentive.

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Review from Kenneth P (Husband of Resident) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can only praise the staff here, from the admin to the cleaners. They all have a smile on their faces. They take great care of the residents and treat them with respect. The home itself is well laid out, clean and maintained.

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Current Review Score: 9.7 (9.724)

Overview of Review Score

The Review Score of 9.7 (9.724) out of 10 for Ferndale Mews Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.724 for Ferndale Mews Care Home is calculated as follows: ( (158 Excellents x 5) + (47 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 210 Ratings = 4.724

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ferndale Mews Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (1)

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Violet Jowett

Job Title: Home manager

Joined: 2014

I have worked at Ferndale Mews for 10 years now supporting in most roles to gain experience and develop my knowledge.


In October 24 I was successfully promoted to Home manager.


Along with our fantastic team we are committed to delivering the highest standards of quality care for all who live and visit us.

Frequently Asked Questions about Ferndale Mews Care Home

What types of Care is Ferndale Mews Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Detention Under Mental Health Act & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ferndale Mews Care Home have?

There are 34 Single Rooms.

What are the Facilities & Services at Ferndale Mews Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ferndale Mews Care Home to the centre of Widnes?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferndale Mews Care Home to verify any information. View our terms and conditions. Ferndale Mews Care Home has an Enhanced Service - more info.