Landona House Ltd

Landona House, Love Lane, Wem, Shrewsbury SY4 5QP
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9.8 60 Reviews
  • Landona House Ltd, Shrewsbury
Landona House, in Shrewsbury, supports a wide range of care requirements, for example long-term and intermediate residential care, as well as dementia care and respite. CQC rated Good in all Categories and Infection Control (March 2021).

A converted Grade II listed building, Landona House offers a charming and homely environment in which to spend a retirement, at the same time as offering a skilled team of carers and a home-cooked food menu.

The home is also looking to add further refurbishments that will include a cinema room and retro lounge. There is also a sensory garden that is ideally suited to those with dementia.
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Care Provided by Landona House Ltd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1180 – £1300
  • Self-Funded Residential Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Residential Care: £1180 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1180 – £1300

Fees can be discussed with the home.

The price(s) shown are provided by the care home. Contact Landona House Ltd for full pricing details and T&Cs.

Contact Landona House Ltd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Landona House Ltd to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Virgie Santiago (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (15)

Visiting

  • No visiting restriction's

Parking

  • On Site Parking

Landona House Ltd Reviews (60)

9.8

Landona House Ltd has a Review Score of 9.8 (9.754) out of 10, based on 20 reviews in the last 2 years.
Over all time Landona House Ltd has 60 reviews.

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Review from Margaret S (Mother of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kindness, caring. Clean and no smell of urine. Always prepared to listen to any worries.
Reply from Virgie Santiago, Manager at Landona House LtdThank you for your lovely and thoughtful feedback. Your kind words mean a lot and will be shared with everyone. We will continue to provide the best person centered care and making sure everyone is safe. Thank you again for your appreciation, we as a team from Landona House do really appreciate all your support.
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Review from Ben S (Grandson of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care show here is second to none! The staff are friendly, professional, caring and always go above and beyond. I visit a lot of care homes in my job, Landona House is truly a place that feels more like a home. My grandma is treated like a part of their family. Considering the amount of residence
there everyone remembers our names when we visit. Nothing is too much trouble.
I have the most upmost respect for everyone there, the genuine care, the professionalism they all show! They are ALL a credit to the profession!
Reply from Virgie Santiago, Manager at Landona House LtdThank you for sharing your experience with us and your lovely thoughtful feedback. We are delighted to hear that your grandma is happy and content and that you and your family feel supported and reassured by the care provided. Your words mean a great deal to the team and will be shared with everyone. We will continue to provide the best person centered care and making sure everyone is safe. Thank you again for your appreciation, we as a team from Landona House do really appreciate all your support.
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Review from C C (Daughter of Resident) published on 8 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Landona House for 8 months now and myself and family are very happy with the care she has been receiving. There are always staff about and they are constantly ensuring each resident is comfortable and happy.


The home always smells fresh and is kept clean and tidy, with many

'resident' made decorations hanging up.


The home has many activities each day, from quiz's, crafts, cake decorating, gardening to a singer who comes in once or twice a month. The carers take residents out for a walk and also have day trips.


My mother has severe dementia along with many others and she always seems relaxed and well cared for


I have worked in care homes in the past and was very dubious about my mother going into one but the moment we stepped through the door and was invited to look around (without an appointment) we knew Landona House would not let us down!

Reply from Radhika Sisodia, Owner at Landona House LtdThank you so much for your kind and thoughtful feedback. It truly means a great deal to us to hear that you and your family feel happy and reassured with the care your mother is receiving.

Our team work very hard to create a nice, safe and engaging environment for all our residents, and your comments are a wonderful reflection of their dedication.

We are so pleased that your mother feels relaxed and well cared for, and that you felt confident in choosing Landona House from the very first visit.

Thank you again for taking the time to share your experience.

Kind regards,
The Landona House Team
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Review from Lesley H (Daughter of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The overall care that all the staff give is amazing. They are always attentive to every individual. My mum always looks clean and cared for. She's always happy and we know that she is safe which means alot to us.
We would definitely recommend Landona House. Staff are friendly and seems like friends
rather than people who care for my mum.
Reply from Virgie Santiago, Manager at Landona House LtdThank you so much for your kindness and support. We will continue with all our efforts in delivering the best possible care and making sure everyone are safe and happy. Your great review is really much appreciated from Landona House Team.
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Review from Andrew W (Son of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are so caring and respectful to my mother. They communicate effectively with me, phoning or emailing me when needed. My family members and I feel that mum is in exactly the right place to keep her safe and give her all the care she needs.
Reply from Virgie Santiago, Manager at Landona House LtdThank you so much for your kindness and support. We will continue with all our efforts in delivering the best possible care and making sure everyone are safe and happy. Your great review is really much appreciated from Landona House Team.
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Review from S B (Daughter of Resident) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in Landona House for a year now and as a family we are very happy with the way things have gone. After mum had a mild stroke in January, the care and attention she was given to help her overcome any issues has been excellent. March has seen mum progress with her meals from pureed to more
normal food. The kitchen provided mum with a variety of dishes. I must also praise the excellence of their mothers day lunch and the beautifully decorated dining room.
Reply from Virgie Santiago, Manager at Landona House LtdThank you so much for your kindness and support. We will continue with all our efforts in delivering the best possible care and making sure everyone are safe and happy. Your great review is really much appreciated from Landona House Team.
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Review from Timothy B (Son of Resident) published on 23 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for 4 months and I cannot recommend Landona highly enough. The rooms are clean and bright and can be personalised. The food is varied, well presented and delicious. Numerous activities are available such as painting, baking and the staff and management are excellent, nothing
is too much trouble and my mother is treated with the utmost respect.
Reply from Virgie Santiago, Manager at Landona House LtdThank you so much for your kind words and support. Your great review is really much appreciated from Landona House Team. We will continue with all our efforts in delivering the best possible care and making sure everyone are safe and happy. On behalf of Landona House team, we are so grateful for the 5 star review.
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Review from Linda P (Friend of Resident) published on 18 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is clean and well maintained, the staff are happy and cannot go enough for you, the food looks amazing and I have been told it is really delicious, the rooms are spacious and my friend is really enjoying all aspects of the home, they do so much with the residents to make the transition easy
and from all I have seen I would recommend this home in a heart beat
Reply from Virgie Santiago, Manager at Landona House LtdThank you so much for your kindness and support. We will continue with all our efforts in delivering the best possible care and making sure everyone are safe and happy. Your great review is really much appreciated from Landona House Team.
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Review from Nigel C (Son of Resident) published on 6 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My late mother was very well looked after at Landona House.
Reply from Virgie Santiago, Manager at Landona House LtdOn behalf of Landona House team, Thank you so much for your lovely review. It is our pleasure to look after your Mom and we loved her as one of our family.
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Review from Helen R (Daughter of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum attends Landona as day care but at present is having a month respite. The staff are fantastic and look after her so well. They also look after my dad when he visits. Nothing is too much trouble. A lovely care home and atmosphere. They certainly know how to keep the residents busy with lots of
activities. Would highly recommend.
Reply from Virgie Santiago, Manager at Landona House LtdThank you so much for such a wonderful review and to know that you are all happy. The team will be extremely grateful for this review. Thank you again and we really appreciate your kind words from our Landona House team.
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Review from J R (Daughter-in-law of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manager is always on hand to help and advise nothing is a problem she has guided us in what was a very difficult & overwhelming situation when our family member required their assistance and care I would like to say the staff are absolutely amazing they are always smiling and have a lovely rapport
and understanding
A large notice board is in the reception area letting you know what's going on in the home that week lots of daily activities afternoon tea sing alongs quizzes even had a beautiful Labrador in visiting and everyone wanted cuddles such a lovely thing to do
Tea coffee & biscuits offered and accepted they make a lovely brew and it's lovely and clean
You can visit your loved ones at any time your always made to feel welcome
Just carry on doing what you do your a great team
Reply from Virgie Santiago, Manager at Landona House LtdOn behalf of Landona House team, Thank you so much for such a wonderful 5 star review. The team will be extremely grateful for this review. Thank you again and we really appreciate your kind words.
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Review from J R (Cousin of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin was made welcome and was treated by the staff with great care and dignity. Also, the staff were always welcoming, cared very much for their residents and nothing was too much trouble to help both residents and visitors. Well done all of you and thank to you for the love and support you gave
my late cousin when she was in your care.
Reply from Virgie Santiago, Manager at Landona House LtdOn behalf of the whole Landona House team, thank you so much for your great review. Our team commitment to caring for all the people in the home is both a privilege and a joy for us each and every day to the best care and compassion for each and every person at Landona House is shown through their dignity, respect and tireless work, helping each and every resident day and night. Your kind words and support means a lot to all of us.
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Review from Rita J (Wife of Resident) published on 31 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel my husband is happy and in a very safe environment. He is very well cared for, he enjoys taking part in quizzes etc. Now he is a permanent resident, he is very much looking forward to his piano being brought in. He is always relaxed with visitors and never anxious or upset when we leave many
thanks to all.
Reply from Virgie Santiago, Manager at Landona House LtdOn behalf of the whole Landona House team, thank you so much for writing this review. Our team commitment to caring for all the people in the home is both a privilege and a joy for us each and every day to the best care and compassion for each and every person at Landona House is shown through their dignity, respect and tireless work, helping each and every resident day and night, together with the person-centered approach shown each and every day. I will pass on your generous words to everyone at Landona House and again thank you for your kind words in your review.
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Review from D C (Friend of Resident) published on 16 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting this care home for 5 months and what a lovely place. Staff and care are wonderful, always friendly and helpful, they take so much pride in their work, and activities for the residents and kindness is wonderful lovely fresh food every day. It is always a pleasure to visit, what a
happy care home.
Reply from Virgie Santiago, Manager at Landona House LtdThank you so much for your lovely review. Your wonderful feedback and 5-star scores will be shared with Landona House team. We really appreciate it and we will continue to provide the best care for everyone.
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Review from P A (Daughter of Resident) published on 26 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Landona House has a welcoming feel right from walking in the door. When moving Mum in, the staff were great - very helpful, attentive and went out of their way to help me set u Mum's room. I'm always offered refreshments when visiting. Mum is always clean and well-dressed. The manager has been extremely
helpful and responds to all my queries. Staff are very busy but I've occasionally had to ask for things for Mum a couple of times before it gets dealt with, but nothing serious. Overall, very happy with Landona House.
Reply from Karina Tomlinson, Deputy Manager at Landona House LtdThank you so much for your lovely review it's lovely to hear yourself and your Mum are happy with the support and care being provided, I will share these comments with our staff who will be extremely happy, we strive to do our best at all times.
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Review from G E (Sister of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Brother has a form of dementia. My niece is responsible for him. This home is very welcoming, bright, lovely staff, lots of activities with creative personal interaction with the clients. My Brother seems contented and happy here and loves the food!
Reply from Kevin Robinson-Husband, Director of Operations at Landona House LtdThank you for this review, it is lovely to see that your relative is well cared for and supported. We will share this comment and review it with the staff team.
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Review from Irene T (Daughter of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mum has been staying in Landona House she has been well looked after. Mum seems to be content and happy. The staff are all wonderful and have really helped Mum settle into the home. The staff are very friendly when I visit and answer any of my questions I have regarding my mum's care. I am
very happy with the care Mum is receiving from Landona House.
Reply from Virgie Santiago, Manager at Landona House LtdThank you so much for such a wonderful review and to know that Mum and family are happy. The team will be extremely grateful for this review. Thank you again and we really appreciate your kind words.
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Review from Michael G (Brother of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has lived in Landona House for five years. They have looked after her very well. I would not be able to look after her as I am 81 years old and she is very difficult to look after as she is deaf and has dementia. The management and staff manage her very well and seem to be able to get her
to do what is required. The food is very good and her room and sitting rooms are kept clean and tidy.
Reply from Kevin Robinson-Husband, Director of Operations at Landona House LtdThank you for your lovely review. It is great to see that your Sister and yourselves are happy with the care and support in which your sister is receiving. These reviews help us to improve the service in which we deliver. We will share these comments with our staff teams.
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Review from Andrew F (Son of Resident) published on 27 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have found Landona House to be welcoming, friendly, and understanding of dementia. There is always a relaxed atmosphere at the home. Mum settled in very quickly, she has been resident there for just over two years. I feel happy that she is being cared for so well.
Reply from Kevin Robinson-Husband, Director of Operations at Landona House LtdThank you for your review, it is great to see that your mum and family are happy with the care and support. We will discuss this review with our teams within the home.
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Review from J F (Daughter of Resident) published on 16 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has lived at Landona for just over a year. During this time I have developed an admiration and gratitude to all the staff for their patience, kindness and sense of humour. The staff provide individualised care. They take breakfast to her room if she has had a disturbed night, and they are quick
to recognise early signs of a UTI and initiate prompt treatment with antibiotics, one member of staff took washing home to allay Mum's anxiety. The staff are always warm, welcoming and available to update and answer any questions. I am very pleased with the care Mum receives in Landona.
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Current Review Score: 9.8 (9.754)

Overview of Review Score

The Review Score of 9.8 (9.754) out of 10 for Landona House Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.754 for Landona House Ltd is calculated as follows: ( (185 Excellents x 5) + (44 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 236 Ratings = 4.754
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Landona House Ltd is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Virgie

Virgie Santiago

Job Title: Home Manager Joined: 2008

I have worked at Landona House Limited since 2008 in many capacities as, deputy , a unit manager and registered manager following an extensive career in health and social care.


I am committed to leading our team exceptionally to deliver the highest standards of quality care to all who live at Landona House

Frequently Asked Questions about Landona House Ltd

What types of Care is Landona House Ltd registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Landona House Ltd have?

There are 43 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Landona House Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Landona House Ltd to the centre of Shrewsbury?

10.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Landona House Ltd to verify any information. View our terms and conditions. Landona House Ltd has an Enhanced Service - more info.