Landona House, Love Lane, Wem, Shrewsbury SY4 5QP
Landona House, in Shrewsbury, supports a wide range of care requirements, for example long-term and intermediate residential care, as well as dementia care and respite.
A converted Grade II listed building, Landona House offers a charming and homely environment in which to spend a retirement, at the same time as offering a skilled team of carers and a home-cooked food menu.
The home is also looking to add further refurbishments that will include a cinema room and retro lounge. There is also a sensory garden that is ideally suited to those with dementia.
Group: Landona House Ltd
Person in charge: Virgie Santiago (Acting Manager)
Local Authority / Social Services: Shropshire Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 45 Service Users
Registered Care Categories*: Dementia • Detention Under Mental Health Act • Eating Disorders • Learning Disability • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alcohol Dependence (past or present) • Alzheimer's • Asperger Syndrome • Cancer Care • Challenging Behaviour • Head/Brain Injury • Hearing Impairment & Deafness • Huntington's Disease • Multiple Sclerosis • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 60+.
Single Rooms: 37
Shared Rooms: 4
Rooms with ensuite WC: 30
Weekly Charges Guide: Personal Care Single £600 – £750 (These prices are only a guideline, please contact Landona House Ltd to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Landona House Ltd: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 9.6 (maximum of 10) for Landona House Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 14 Reviews over all time. This Average Rating is also the rating value for Landona House Ltd in Google's Search Results - more info
b) The score for the number of positive Reviews is 4.9 out of 5 from 8 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.708 for Landona House Ltd is calculated as follows: ( (120 Excellents x 5) + (47 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 168 Ratings = 4.708
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 4.889 Points relating to the number of positive Reviews for Landona House Ltd is based on 8 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.25 + 0.25 + 0.25 + 0.25 = 4
Target of 9 positive Reviews (45 registered maximum number of service users ÷ 5). 8 Reviews ÷ 9 Target = 0.889
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Landona House Ltd has a Review Score of 9.6 (9.597) from 14 Reviews
Review submitted from a Postal Card by Brian W (Son of Resident) on Tuesday 17 April 2018. Relates to March 2018.
My father was placed into Landona House at very short notice, leading up to Christmas. Although being rushed, sufficient information was received about Landona and a visit was also made to the home, prior to the placement. It took my father a while to settle, but the staff coped very well with this and have worked well with him since. He is a proud man and can be very stubborn at times, again the staff have supported him very well. My father has had several falls at Landona house, none of these can be apportioned blameworthy to Landona. During all these incidents, the family have been kept fully informed at all times.
How likely would you be to recommend Landona House Ltd? Extremely Likely
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Review submitted from a Postal Card by Betty K (Wife of Resident) on Thursday 8 March 2018. Relates to February 2018.
Cannot speak highly enough of management and all care staff; also others who are employed there in whatever capacity. Everyone at Landona House goes the "extra mile". Landona House is a truly family home where each resident is given exceptional love and consideration. In the last few hours before my husband passed away, I could not have wished for him to be anywhere other than Landona House.
How likely would you be to recommend Landona House Ltd? Extremely Likely
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Review submitted from a Postal Card by Tracy C (Daughter of Resident) on Thursday 1 March 2018. Relates to January 2018.
The most important part is that my mother is happy and safe.
She enjoys he food. She appears clean and her hair is done regularly.
The staff are friendly and helpful. There was an excellent Christmas carol service in December, also a dog visiting service which my mother enjoyed. Music is important.
How likely would you be to recommend Landona House Ltd? Extremely Likely
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Radhika Sisodia, Director at Landona House Ltd responded to this review on 01 Mar 2018:
Thank you so much for the kind words and support.
Review submitted from a Postal Card by Sue C (Daughter of Resident) on Thursday 18 January 2018. Relates to November 2017.
We feel so lucky to have found such a wonderful care home. The manager and staff, without exception, are fantastic. My mum was nervous about going into a care home for 3 days respite care - however, after only two days she decided she wanted to extend her stay and ended up staying for 2 weeks!
We visited Mum daily at all different times of the day and on each occasion, we were made to feel so very welcome (day or night). Staff were always willing to discuss with us how Mum was doing and were extremely supportive with us over our concerns about her dementia. The knowledge, patience and care given were very reassuring.
Both Mum and our family felt so at home at Landona House right from the moment we walked in and nothing was too much trouble or effort for the team.
The activities and entertainment for the residents are good and help to maintain a fun, happy, safe environment. After her two week respite stay, Mum went home looking and feeling stronger and healthier and now, when the time comes, is happy to go to Landona as a permanent resident - something we feel very comforted by.
How likely would you be to recommend Landona House Ltd? Extremely Likely
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Radhika Sisodia, Director at Landona House Ltd responded to this review on 18 Jan 2018:
Thank you so much for the kind words and support.
Review submitted from a Postal Card by A G (Brother of Resident) on Friday 4 August 2017. Relates to July 2017.
My sister has settled well and I am impressed by the quality of care.
How likely would you be to recommend Landona House Ltd? Extremely Likely
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Review submitted from a Postal Card by S C (Daughter of Resident) on Wednesday 26 July 2017. Relates to July 2017.
My mother is extremely well looked after at Landona House. The management and staff are very kind and caring towards her. They take the time to try and work out what she is trying to say (she has Alzheimer's disease). They make her laugh and she is very happy there.
How likely would you be to recommend Landona House Ltd? Extremely Likely
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Review submitted from a Postal Card by Keith D (Son of Resident) on Friday 21 July 2017. Relates to July 2017.
My mother became a resident at the home in October 2016 until she passed away on 25/4/17. In the time she was there she absolutely loved the home. The staff were so friendly and helpful and provided the essential care she required right up to her passing away and I cannot praise all the staff/management enough.
How likely would you be to recommend Landona House Ltd? Extremely Likely
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Review submitted from a Postal Card by Beryl P (Resident) on Wednesday 28 June 2017. Relates to June 2017.
Excellent - the staff were very attentive and went out of their way to help me.
Brilliant - booked in to go again at the end of July - thank you.
How likely would you be to recommend Landona House Ltd? Extremely Likely
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Review submitted from a Website Submission by Shirley P (Daughter of Resident) on Tuesday 14 March 2017. Relates to January 2017.
We found Landona and all the staff very helpful, professional, kind and caring. They always treated my father with the utmost respect. The food was very good and the accommodation very clean. I would highly recommend Landona House.
How likely would you be to recommend Landona House Ltd? Extremely Likely
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Review submitted from a Postal Card by S S (Daughter of Resident) on Tuesday 14 March 2017. Relates to January 2017.
My mother is extremely happy at Landona House and I feel she is well cared for. On most occasions she looks well, has been dressed with care and coordination with attention to detail like hair and nails done. Since she has been at Landona there has been little change of staff and I feel that it has a family atmosphere. I always feel welcome and am offered refreshment. I have no hesitation in recommending Landona House to others.
How likely would you be to recommend Landona House Ltd? Extremely Likely
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Review submitted from a Postal Card by G M (Husband of Resident) on Friday 10 March 2017. Relates to February 2017.
My wife has only been at this home since January 2017 but I find the staff and the home excellent. This home was recommended to me by the daughter of another resident which was fortunate as I think I have made the correct choice.
How likely would you be to recommend Landona House Ltd? Extremely Likely
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Review submitted from a Postal Card by Joan R (Daughter of Resident) on Thursday 4 February 2016. Relates to January 2016.
My mother was admitted to Landona House initially for a period of two weeks respite care which was extended a further two weeks. Due to the skill and attention of the dedicated staff her mediation was greatly reduced, her self confidence increased and she began to socialise- something she had not done for a long long time. Mental stimulation is the key factor and patients are encouraged to take part in various activities and socialise. In summary my experience of Landona House has been excellent and is highly recommended.
How likely would you be to recommend Landona House Ltd? Extremely Likely
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Review submitted from a Postal Card by Jacqueline D (Daughter of Resident) on Monday 11 January 2016. Relates to December 2015.
Saturday 19th December my mother had a nasty fall at the Christmas Fayre at Landona House. The staff swiftly and efficiently dealt with the situation, caring for her ( and me as she had pulled me down with her) I could not have asked for any better help and kindness shown to us both. The paramedics were called and soon had her into hospital. The staff lay on the floor comforting her all the time while trying to assess and deal with her injuries. The management had the situation in hand at all times.
How likely would you be to recommend Landona House Ltd? Extremely Likely
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Oliver Foster, Manager at Landona House Ltd responded to this review on 11 Jan 2016:
Thank you for your review, and we are delighted that your Mother is on the mend. Accidents can happen at any time, and I am happy with the rapid and professional manner the staff helped with your situation. I will pass on your thanks to the staff.
Review submitted from a Postal Card by J W (Daughter of Resident) on Wednesday 23 December 2015. Relates to December 2015.
Mum enjoys being there. She is looked after very well. She has had a few nasty illnesses and they have looked after her very well and she is well again now. She enjoys the company and the food. She enjoys the entertainment and singing. It is such a relief for us, that she loves living there.
How likely would you be to recommend Landona House Ltd? Extremely Likely
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Oliver Foster, Registered Manager at Landona House Ltd responded to this review on 23 Dec 2015:
Thank you for your comments. We pride ourselves with providing quality tailored care to your mother's needs. We are lucky to have a nice homely environment and great dedicated care staff. I will pass on your comments to our care team, Thank you.
January 2016
Recipient: Landona House Ltd
Date: Thursday 21 Jan 2016
There are currently no Care Home Idol entrants who have performed at Landona House Ltd