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Landona House Ltd

Landona House, Love Lane, Wem, Shrewsbury, Shropshire SY4 5QP
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The food, the entertainment and the cleanliness were impeccable.Julie A(Niece of Resident/Service User)
Landona House Ltd, Shrewsbury
Landona House Ltd, Shrewsbury
Landona House Ltd, Shrewsbury

Landona House, in Shrewsbury, supports a wide range of care requirements, for example long-term and intermediate residential care, as well as dementia care and respite. CQC rated Good in all Categories and Infection Control (March 2021).

A converted Grade II listed building, Landona House offers a charming and homely environment in which to spend a retirement, at the same time as offering a skilled team of carers and a home-cooked food...  

Care Provided by Landona House Ltd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees can be discussed with the home.

Contact Landona House Ltd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Virgie Santiago(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (15)

Visiting

  • No visiting restriction's

Parking

  • On Site Parking

Landona House Ltd Reviews (60)

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9.7

Landona House Ltd has a Review Score of 9.7 (9.738) out of 10, based on 19 reviews in the last 2 years. Over all time Landona House Ltd has 60 reviews.

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Review from S W (Son of Resident) published on 18 August 2020 Submitted via Postal Card
Overall Experience
Excellent service.
Super staff, very nice indeed.
Very helpful.

My mother had a very pleasant and enjoyable stay.

Reply from Radhika Sisodia, Owner at Landona House Ltd

Thank you so much for your lovely words and kindness and support.

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Review from Erica H (Sister of Resident) published on 17 July 2020 Submitted via Website
Overall Experience
3 years ago my brother, who was in need of care in a residential home, went to reside at Landona House. In the intervening years and thanks to the quality of care and the dedication of the staff that he received his life has been transformed.
My last visit and review was in March 2020 prior to the government lockdown when Landona House took precautions to suspend family visits to protect the residents and staff. During this time they have continued to be in touch with me and have arranged telephone calls so I could communicate with my brother.
Last week, July 2020, thanks to a new Gazebo located in the garden it was made possible for me to have a face to face visit with my brother, it was so reassuring to see him so well and happy.

Thank you to all the staff at Landona House.

Reply from Radhika Sisodia, Owner at Landona House Ltd

Thank you for your kindness and support. We are working hard to support all our residents with care and compassion.

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Review from Lorraine T (Daughter of Resident) published on 27 January 2020 Submitted via Website
Overall Experience
My father lived at Landona for about one year. He felt safe and secure and called it home.
It was very difficult for us as a family during his last weeks before passing but we wanted my father to stay at Landona and it was the right decision as the care given towards my father was excellent, he was treated with dignity and he must have felt loved. As a family we were given support and care, nothing was too much trouble.

A big thank you to all the staff at Landona.

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Review from L W (Daughter of Resident) published on 4 December 2019 Submitted via Postal Card
Overall Experience

Have found my mother's placement to be caring and helpful. Have kept me informed about changes in Mom's health i.e., calling doctor or monitoring of changes in her health. They have been very responsive when it was discovered, by myself and sibling, that mother had defecated on her toilet seat and had soiled pants. My mother is eating end enjoys her food, and she is complimentary of the food as opposed to 'damming' another environments food.

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Review from Sylvia H (Niece of Resident) published on 27 December 2018 Submitted via Website
Overall Experience

The only fault with today's visit was the dreadful smell of urine in the sitting room. It hits you as soon as you opened the door. Very unpleasant.

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Review from L O (Relative of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience
The care provided is extremely good; very supportive staff; very good meal selection; lovely environment.
The care staff make the residents feel at home and organise activities and outings.

Highly recommend this care home.

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Review from Madeleine C (Daughter of Resident) published on 2 July 2018 Submitted via Postal Card
Overall Experience

My Mother was at Landona House from October 2017 until her death there in June 2018. She always received excellent care from the care staff and the arrival of an activities organiser in January 2018 made a real difference to the daily life at the home. I could not fault the care my Mother was given on the last few days of her life - she had come to know the staff well, trusted them, and felt safe and secure with them.

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Review from Brian W (Son of Resident) published on 18 April 2018 Submitted via Postal Card
Overall Experience

My father was placed into Landona House at very short notice, leading up to Christmas. Although being rushed, sufficient information was received about Landona and a visit was also made to the home, prior to the placement. It took my father a while to settle, but the staff coped very well with this and have worked well with him since. He is a proud man and can be very stubborn at times, again the staff have supported him very well. My father has had several falls at Landona house, none of these can be apportioned blameworthy to Landona. During all these incidents, the family have been kept fully informed at all times.

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Review from Betty K (Wife of Resident) published on 8 March 2018 Submitted via Postal Card
Overall Experience

Cannot speak highly enough of management and all care staff; also others who are employed there in whatever capacity. Everyone at Landona House goes the "extra mile". Landona House is a truly family home where each resident is given exceptional love and consideration. In the last few hours before my husband passed away, I could not have wished for him to be anywhere other than Landona House.

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Review from Tracy C (Daughter of Resident) published on 2 March 2018 Submitted via Postal Card
Overall Experience
The most important part is that my mother is happy and safe.
She enjoys he food. She appears clean and her hair is done regularly.

The staff are friendly and helpful. There was an excellent Christmas carol service in December, also a dog visiting service which my mother enjoyed. Music is important.

Reply from Radhika Sisodia, Director at Landona House Ltd

Thank you so much for the kind words and support.

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Review from Sue C (Daughter of Resident) published on 18 January 2018 Submitted via Postal Card
Overall Experience

We feel so lucky to have found such a wonderful care home. The manager and staff, without exception, are fantastic. My mum was nervous about going into a care home for 3 days respite care - however, after only two days she decided she wanted to extend her stay and ended up staying for 2 weeks!

We visited Mum daily at all different times of the day and on each occasion, we were made to feel so very welcome (day or night). Staff were always willing to discuss with us how Mum was doing and were extremely supportive with us over our concerns about her dementia. The knowledge, patience and care given were very reassuring.

Both Mum and our family felt so at home at Landona House right from the moment we walked in and nothing was too much trouble or effort for the team.

The activities and entertainment for the residents are good and help to maintain a fun, happy, safe environment. After her two week respite stay, Mum went home looking and feeling stronger and healthier and now, when the time comes, is happy to go to Landona as a permanent resident - something we feel very comforted by.

Reply from Radhika Sisodia, Director at Landona House Ltd

Thank you so much for the kind words and support.

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Review from A G (Brother of Resident) published on 10 October 2017 Submitted via Postal Card
Overall Experience

My sister has settled well and I am impressed by the quality of care.

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Review from Keith D (Son of Resident) published on 21 July 2017 Submitted via Postal Card
Overall Experience

My mother became a resident at the home in October 2016 until she passed away on 25/4/17. In the time she was there she absolutely loved the home. The staff were so friendly and helpful and provided the essential care she required right up to her passing away and I cannot praise all the staff/management enough.

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Review from Beryl P (Resident / Service User) published on 28 June 2017 Submitted via Postal Card
Overall Experience

Excellent - the staff were very attentive and went out of their way to help me.

Brilliant - booked in to go again at the end of July - thank you.

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Review from G M (Husband of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience

My wife has only been at this home since January 2017 but I find the staff and the home excellent. This home was recommended to me by the daughter of another resident which was fortunate as I think I have made the correct choice.

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Review from Shirley P (Daughter of Resident) published on 14 March 2017 Submitted via Website
Overall Experience

We found Landona and all the staff very helpful, professional, kind and caring. They always treated my father with the utmost respect. The food was very good and the accommodation very clean. I would highly recommend Landona House.

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Review from S S (Daughter of Resident) published on 14 March 2017 Submitted via Postal Card
Overall Experience

My mother is extremely happy at Landona House and I feel she is well cared for. On most occasions she looks well, has been dressed with care and coordination with attention to detail like hair and nails done. Since she has been at Landona there has been little change of staff and I feel that it has a family atmosphere. I always feel welcome and am offered refreshment. I have no hesitation in recommending Landona House to others.

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Review from Joan R (Daughter of Resident) published on 4 February 2016 Submitted via Postal Card
Overall Experience

My mother was admitted to Landona House initially for a period of two weeks respite care which was extended a further two weeks. Due to the skill and attention of the dedicated staff her mediation was greatly reduced, her self confidence increased and she began to socialise- something she had not done for a long long time. Mental stimulation is the key factor and patients are encouraged to take part in various activities and socialise. In summary my experience of Landona House has been excellent and is highly recommended.

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Review from Jacqueline D (Daughter of Resident) published on 12 January 2016 Submitted via Postal Card
Overall Experience

Saturday 19th December my mother had a nasty fall at the Christmas Fayre at Landona House. The staff swiftly and efficiently dealt with the situation, caring for her ( and me as she had pulled me down with her) I could not have asked for any better help and kindness shown to us both. The paramedics were called and soon had her into hospital. The staff lay on the floor comforting her all the time while trying to assess and deal with her injuries. The management had the situation in hand at all times.

Reply from Oliver Foster, Manager at Landona House Ltd

Thank you for your review, and we are delighted that your Mother is on the mend. Accidents can happen at any time, and I am happy with the rapid and professional manner the staff helped with your situation. I will pass on your thanks to the staff.

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Review from J W (Daughter of Resident) published on 23 December 2015 Submitted via Postal Card
Overall Experience

Mum enjoys being there. She is looked after very well. She has had a few nasty illnesses and they have looked after her very well and she is well again now. She enjoys the company and the food. She enjoys the entertainment and singing. It is such a relief for us, that she loves living there.

Reply from Oliver Foster, Registered Manager at Landona House Ltd

Thank you for your comments. We pride ourselves with providing quality tailored care to your mother's needs. We are lucky to have a nice homely environment and great dedicated care staff. I will pass on your comments to our care team, Thank you.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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Meet the Team (1)

Virgie Santiago
Virgie SantiagoJob Title:Home ManagerJoined: 2008

I have worked at Landona House Limited since 2008 in many capacities as, deputy , a unit manager and registered manager following an extensive career in health and social care.

I am committed to leading our team exceptionally to deliver the highest standards of quality care to all who live at Landona House

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