Landona House Ltd

Visiting as a volunteer before lockdown. Staff are very caring and kind and very understanding, under sometimes difficult situations. Food looks and smells wonderful! Lots of fun and laughter while some games were played by the activities lady. Overall, a real home from home.

My mother had a very pleasant and enjoyable stay.

Thank you to all the staff at Landona House.

A big thank you to all the staff at Landona.

Have found my mother's placement to be caring and helpful. Have kept me informed about changes in Mom's health i.e., calling doctor or monitoring of changes in her health. They have been very responsive when it was discovered, by myself and sibling, that mother had defecated on her toilet seat and had soiled pants. My mother is eating end enjoys her food, and she is complimentary of the food as opposed to 'damming' another environments food.

The only fault with today's visit was the dreadful smell of urine in the sitting room. It hits you as soon as you opened the door. Very unpleasant.

Highly recommend this care home.

My Mother was at Landona House from October 2017 until her death there in June 2018. She always received excellent care from the care staff and the arrival of an activities organiser in January 2018 made a real difference to the daily life at the home. I could not fault the care my Mother was given on the last few days of her life - she had come to know the staff well, trusted them, and felt safe and secure with them.

My father was placed into Landona House at very short notice, leading up to Christmas. Although being rushed, sufficient information was received about Landona and a visit was also made to the home, prior to the placement. It took my father a while to settle, but the staff coped very well with this and have worked well with him since. He is a proud man and can be very stubborn at times, again the staff have supported him very well. My father has had several falls at Landona house, none of these can be apportioned blameworthy to Landona. During all these incidents, the family have been kept fully informed at all times.

Cannot speak highly enough of management and all care staff; also others who are employed there in whatever capacity. Everyone at Landona House goes the "extra mile". Landona House is a truly family home where each resident is given exceptional love and consideration. In the last few hours before my husband passed away, I could not have wished for him to be anywhere other than Landona House.

The staff are friendly and helpful. There was an excellent Christmas carol service in December, also a dog visiting service which my mother enjoyed. Music is important.

We feel so lucky to have found such a wonderful care home. The manager and staff, without exception, are fantastic. My mum was nervous about going into a care home for 3 days respite care - however, after only two days she decided she wanted to extend her stay and ended up staying for 2 weeks!

We visited Mum daily at all different times of the day and on each occasion, we were made to feel so very welcome (day or night). Staff were always willing to discuss with us how Mum was doing and were extremely supportive with us over our concerns about her dementia. The knowledge, patience and care given were very reassuring.

Both Mum and our family felt so at home at Landona House right from the moment we walked in and nothing was too much trouble or effort for the team.

The activities and entertainment for the residents are good and help to maintain a fun, happy, safe environment. After her two week respite stay, Mum went home looking and feeling stronger and healthier and now, when the time comes, is happy to go to Landona as a permanent resident - something we feel very comforted by.

My sister has settled well and I am impressed by the quality of care.

My mother became a resident at the home in October 2016 until she passed away on 25/4/17. In the time she was there she absolutely loved the home. The staff were so friendly and helpful and provided the essential care she required right up to her passing away and I cannot praise all the staff/management enough.

Excellent - the staff were very attentive and went out of their way to help me.

Brilliant - booked in to go again at the end of July - thank you.

My wife has only been at this home since January 2017 but I find the staff and the home excellent. This home was recommended to me by the daughter of another resident which was fortunate as I think I have made the correct choice.

We found Landona and all the staff very helpful, professional, kind and caring. They always treated my father with the utmost respect. The food was very good and the accommodation very clean. I would highly recommend Landona House.

My mother is extremely happy at Landona House and I feel she is well cared for. On most occasions she looks well, has been dressed with care and coordination with attention to detail like hair and nails done. Since she has been at Landona there has been little change of staff and I feel that it has a family atmosphere. I always feel welcome and am offered refreshment. I have no hesitation in recommending Landona House to others.

My mother was admitted to Landona House initially for a period of two weeks respite care which was extended a further two weeks. Due to the skill and attention of the dedicated staff her mediation was greatly reduced, her self confidence increased and she began to socialise- something she had not done for a long long time. Mental stimulation is the key factor and patients are encouraged to take part in various activities and socialise. In summary my experience of Landona House has been excellent and is highly recommended.

Saturday 19th December my mother had a nasty fall at the Christmas Fayre at Landona House. The staff swiftly and efficiently dealt with the situation, caring for her ( and me as she had pulled me down with her) I could not have asked for any better help and kindness shown to us both. The paramedics were called and soon had her into hospital. The staff lay on the floor comforting her all the time while trying to assess and deal with her injuries. The management had the situation in hand at all times.