Landona House Ltd

Landona House, Love Lane, Wem, Shrewsbury SY4 5QP
Review Us
9.8 60 Reviews
  • Landona House Ltd, Shrewsbury
Landona House, in Shrewsbury, supports a wide range of care requirements, for example long-term and intermediate residential care, as well as dementia care and respite. CQC rated Good in all Categories and Infection Control (March 2021).

A converted Grade II listed building, Landona House offers a charming and homely environment in which to spend a retirement, at the same time as offering a skilled team of carers and a home-cooked food menu.

The home is also looking to add further refurbishments that will include a cinema room and retro lounge. There is also a sensory garden that is ideally suited to those with dementia.
Show Landona House Ltd on the Map

Care Provided by Landona House Ltd

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1180 – £1300
  • Self-Funded Residential Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Residential Care: £1180 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1180 – £1300

Fees can be discussed with the home.

The price(s) shown are provided by the care home. Contact Landona House Ltd for full pricing details and T&Cs.

Contact Landona House Ltd to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Landona House Ltd to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Virgie Santiago (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (43)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (15)

Visiting

  • No visiting restriction's

Parking

  • On Site Parking

Landona House Ltd Reviews (60)

9.8

Landona House Ltd has a Review Score of 9.8 (9.754) out of 10, based on 20 reviews in the last 2 years.
Over all time Landona House Ltd has 60 reviews.

Overall Experience
  • 44
  • 15
  • 1
  • 0
  • 0
Date Published
  • 60
  • 7
  • 11
  • 20
  • 40
Reviewer Connection to Landona House Ltd
  • 26
  • 12
  • 5
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 60, showing 21-40
Review from D M (Son of Resident) published on 16 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came to Landona with quite advanced dementia/Alzheimer’s in summer 2021 aged 90. At first her transition to care was extremely stressful for her but staff were patient and considerate and certainly contributed positively to her acceptance of her new surroundings and even as her condition inevitably
deteriorated with age she continued to receive excellent and friendly care from all staff which continued right up to her recent death. The level of care and compassion shown was simply above and beyond.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R D (Wife of Resident) published on 21 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband who was bedbound was treated extremely well with dignity and compassion. His stay was short and I was also treated very well.
Reply from Radhika Sisodia, Owner at Landona House LtdThank you so much for taking time to write a review, it was our pleasure to look after both of you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from S C (Daughter of Resident) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident of Landona House for seven and a half years until her death there in January 2023. She had been lonely living alone in her own home and had become quite thin. When she became unsafe, we were lucky enough to be able to get her into Landona House. Once she got used to living there
she was very happy and enjoyed the company of the other residents, the attention of the carers and the fact that there was always something going on.
I have never eaten there myself but the food must be good because Mum enjoyed it and put on quite a bit of weight. Mum was treated with kindness and compassion and could not have been better cared for. It was a great comfort to me to know that she was safe, well looked after and happy. Whenever I visited Mum the staff always made me welcome and were very kind, friendly and helpful. I would certainly recommend Landona House.
Reply from Craig Jenkins, Registered Manager at Landona House LtdThank you so much for your kind words. It was a great honour to care for your mother. She will be sadly missed by everyone here at Landona House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Russell P (Son of Resident) published on 6 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was looked after with great care and patience. It was always apparent that she was very much treated as an individual and not just as a resident - the staff knew her, knew her idiosyncrasies and the things that gave her pleasure and it was clear that they took great pleasure themselves in seeing
her looked after and happy.
Landona House Care Home and Mum’s room in it were always kept clean and comfortable.
Staff were always friendly and accommodating towards me and I was always made to feel welcome on visits.
I’m tremendously grateful that Mum was so well looked after in her last years.
Reply from Radhika Sisodia, Owner at Landona House LtdThank you so much, Russell. Your mum was part of our family. She really will be missed. This means a lot to us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Tony B (Son of Resident) published on 2 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent the last two years of her life at Landona House and was looked after wonderfully well by the manager and all of the staff. They were so caring, kind and friendly where nothing was too much trouble. There was always a happy and homely atmosphere there. I was always made to feel so welcome
every time I visited and able to phone up and speak to mom any time during the day which was a godsend, especially during the Covid lockdowns. The residents have a lot of varied entertainment during the week where they can interact as they require and the food is excellent and varied. The staff seem to have that special bond with the residents which is so important. I cannot recommend Landona house highly enough and think it is a wonderful place.
Reply from Radhika Sisodia, Owner at Landona House LtdYour mother was a key member of our home, we really cared for her and we now miss her. Thank you so much for your support and kindness.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie E (Daughter of Resident) published on 31 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The time my mother spent at Landona House was a happy one. The staff were compassionate and caring accommodating her needs whilst endeavouring to maintain her independence. She enjoyed the planned afternoon activities and the food. The home has a relaxed family feel about it, which was beneficial to
my mother. In her final few days, the support to myself and the care for my mother was excellent, they could not have done more to ensure the comfort of both of us.
Reply from Radhika Sisodia, Owner at Landona House LtdThank you so much for your kind words and support. We strive to do our best.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M G (Wife of Resident) published on 12 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Landona House for the last five weeks. It is the best care home I've been in. The staff are kind caring and approachable. The food is excellent. The residents have bingo, quizzes and other entertainment most days of the week. I would have no qualms in recommending Landona
House.
Reply from Radhika Sisodia, Owner at Landona House LtdThank you for the lovely words, our staff really appreciate it.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A H (Niece of Resident) published on 12 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am always made very welcome, all the staff from the top to the bottom are helpful caring and kind, nothing is too much trouble. There is a good atmosphere and residents are encouraged to join in with activities.
Reply from Radhika Sisodia, Owner at Landona House LtdThank you so much for the kind words and taking the time to leave a review.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sheila R (Wife of Resident) published on 29 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming caring friendly staff, happy atmosphere in the home, lots of interaction and activities with the residents.
Reply from Radhika Sisodia, Owner at Landona House LtdThank you for your kind words, it was a pleasure to care for your husband.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sheila D (Daughter of Resident) published on 7 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother used this home until she passed away in March 2022.
Excellent care, kind pleasant and helpful staff. Lovely home in a good setting with great food, staff and care qualities.
No hesitation in recommending this home to anyone.
Reply from Radhika Sisodia, Owner at Landona House LtdThank you for your kind words. It was an honour to care for your mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen B (Daughter of Resident) published on 22 December 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Thank you, Landona House care staff. You were so kind to my mum during her stay with you.


She came to you following a long stay in hospital where she was not well-treated and she arrived traumatised. She was confused, afraid, unhappy, and isolated, afraid of the unknown but, also, ready to give up.


Things were not easy but, through your perseverance and concern to see my mum as a precious individual and to learn from her, she began to have hope again. You were always accommodating and happy to discuss aspects of her care and health. You were also compassionate towards her needs and those of her loved ones.


These are difficult times when real care is no longer easy to deliver and in increasingly short supply. Thank goodness then that my mum came to you. I just wish there had been more of you so that you weren't all spread so thin.

Reply from Radhika Sisodia, Owner at Landona House LtdThank you very much for your kind words. It was lovely to have your mother stay with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mark G (Son of Resident) published on 2 December 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum entered Landona in May this year and after an initial period settling in quickly became happy and aware she was being fully cared for. Unfortunately, her health started to deteriorate after three months, but the care she then received was excellent with compassion not only for her, but her immediate
family due to the additional burden placed on everyone due to the impact of the pandemic. Staff were always prepared to listen, cared for Mum's well being at all times in the twilight of her life and the home is very well led by a very engaging and caring Manager. Building itself is a little outdated, but what truly matters is the care given and we wish to express our thanks for that and to all the staff at Landona.
Reply from Radhika Sisodia, Owner at Landona House LtdThank you for your kind words. It was an honour to care for your mother.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M M (Daughter of Resident) published on 26 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum entered the home towards the end of May and remained there until her death in late October. Throughout that period her care was wonderful. The staff were so friendly and caring, taking time and patience to help her complete her daily tasks. They treated her with respect and kindness at all times,
making sure her final days were comfortable. It was lovely for her to spend those last couple of months among people she knew rather than being sent to hospital. She was well fed throughout with plenty of drinks available and she enjoyed the company and entertainment while she was able to do so. While the home itself is not in the most modern of buildings the warmth and compassion she was met with far outstripped her physical surroundings and this is what is the most important. As a visitor, I was always warmly welcomed.
Reply from Radhika Sisodia, Owner at Landona House LtdThank you so much for your kind words and support. It was an honour to have your mum stay with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gary W (Son of Resident) published on 18 November 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Manager and the staff at Landona made my mum’s recuperation stay very comfortable and pleasant. They were so kind to her and she was so grateful for the way she was looked after. It was a relief to know she was being looked after so well with kindness and dignity. Thank you all.
Reply from Radhika Sisodia, Owner at Landona House LtdThank you so much for this review. We strive to show the upmost kindness to all who stay with us. It was a pleasure having your mother to stay with us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet R (Daughter of Resident) published on 16 November 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Much appreciated that mum was in a caring, friendly, and family environment. All staff led by an excellent manager were always caring, patient, and helpful to both residents and visitors. Quick to deal with health issues, kept me well informed, and provided much comfort to mum in her final days. Understandable
covid restriction made visiting difficult but the manager was helpful at adapting to mums circumstances. Sadly mum deteriorated quite quickly so unable to participate in numerous activities provided, but was thrilled with the pom pom she made - pictures on Facebook to prove it!.
Reply from Radhika Sisodia, Owner at Landona House LtdThank you so much. We will continue to do our best to ensure residents are treated with compassion and dignity. Their well being is our utmost priority.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nicola W (Daughter of Resident) published on 15 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident in Landona from February to July 10th 2021. Without exception every single member of staff, including chefs, cleaners and carers is absolutely exceptional. Each member of staff ensures that at all times residents are treated with respect and dignity. The overwhelming feel of
the care home is one of 'family', one big family. Each resident is valued and treated as an individual.
The care is exception, professional and team members carry out their duties with a smile on their faces.
I could not have wished for a better place for my father to end his days. He did more 'living' in the last 5 months of his life than he had in the last 5 years.
Activities that residents truly enjoy are well thought out, very worthwhile. My father particularly enjoyed the music-based activities and it is clear from the photographs (particularly on the Landona Facebook page) that he was frequently the 'disco boogie' king ie the only one on his feet dancing to the music!
Thank you.
Reply from Radhika Sisodia, Director at Landona House LtdThank you so so much for your kindness and support! Your father quickly became a part of our family and is missed very much.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Karen S (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My late mother stayed at Landona House from January 2020 until January 2021. The care she received during this time was exceptional. The home has a lovely friendly atmosphere with regular activities put on for the residents. It was unfortunate that my mother's stay, however, fell at the same time as
COVID and as a result, we were unable to visit as often. We would like to thank, in particular, the home's manager for his genuine compassion, care and all the help and support he gave at that difficult time.
Reply from Radhika Sisodia, Owner at Landona House LtdThank you so much Karen for your kindness and support. We wish you all the very best.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Julie A (Niece of Resident) published on 17 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle went to Landona - initially for emergency respite - eventually staying almost 3 months. Nothing was too much trouble for the amazing staff at Landona. The food, the entertainment and the cleanliness were impeccable. Above all else though, where Landona really comes into its own, is the feeling
of homeliness and warmth. The staff are all so compassionate and friendly - not only with their residents but with their families alike. I cannot recommend them highly enough to anyone looking for a homely and friendly environment where they will receive top-quality nursing care. Moreover, you can be assured that in our experience, residents will also be treated with respect and dignity and their wishes always be listened to.
Reply from Radhika Sisodia, Owner at Landona House LtdThank you so much for your kindness and support through a very tough time. These words are priceless for us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Emma B (Daughter of Resident) published on 17 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found the care delivered to my father to be exceptional. He is always well presented. It has been a difficult time during Covid-19, not being able to visit him as we would normally. However, all efforts have been made to allow contact with my father, either via telephone or through the window.
I have always observed staff to be wearing the appropriate PPE, and yet maintain a caring and familiar relationship with my father. He lost weight prior to admission, he has since gained and says that the food is lovely. I cannot thank the Management, Activities Coordinator and Care Staff enough for all they do.
Reply from Radhika Sisodia, Owner at Landona House LtdThank you so much for your kindness and support. We will continue with all our efforts in delivering the best possible care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue W (Friend of Resident) published on 27 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visiting as a volunteer before lockdown. Staff are very caring and kind and very understanding, under sometimes difficult situations. Food looks and smells wonderful! Lots of fun and laughter while some games were played by the activities lady. Overall, a real home from home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.754)

Overview of Review Score

The Review Score of 9.8 (9.754) out of 10 for Landona House Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.754 for Landona House Ltd is calculated as follows: ( (185 Excellents x 5) + (44 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 236 Ratings = 4.754
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Landona House Ltd is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Feb 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Virgie

Virgie Santiago

Job Title: Home Manager Joined: 2008

I have worked at Landona House Limited since 2008 in many capacities as, deputy , a unit manager and registered manager following an extensive career in health and social care.


I am committed to leading our team exceptionally to deliver the highest standards of quality care to all who live at Landona House

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Landona House Ltd to verify any information. View our terms and conditions. Landona House Ltd has an Enhanced Service - more info.