
The food, the entertainment and the cleanliness were impeccable.Julie A(Niece of Resident/Service User)



The food, the entertainment and the cleanliness were impeccable.Julie A(Niece of Resident/Service User)



Landona House, in Shrewsbury, supports a wide range of care requirements, for example long-term and intermediate residential care, as well as dementia care and respite. CQC rated Good in all Categories and Infection Control (March 2021).
A converted Grade II listed building, Landona House offers a charming and homely environment in which to spend a retirement, at the same time as offering a skilled team of carers and a home-cooked food...
Care Provided by Landona House Ltd
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Fees can be discussed with the home.
Contact Landona House Ltd to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Landona House Ltd
- Private Owned
Person in charge
- Virgie Santiago(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (43)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (15)
Visiting
- No visiting restriction's
Parking
- On Site Parking
Landona House Ltd Reviews (60)
Landona House Ltd has a Review Score of 9.7 (9.738) out of 10, based on 19 reviews in the last 2 years.
Over all time Landona House Ltd has 60 reviews.
My mother came to Landona with quite advanced dementia/Alzheimer’s in summer 2021 aged 90. At first her transition to care was extremely stressful for her but staff were patient and considerate and certainly contributed positively to her acceptance of her new surroundings and even as her condition inevitably deteriorated with age she continued to receive excellent and friendly care from all staff which continued right up to her recent death. The level of care and compassion shown was simply above and beyond.
My husband who was bedbound was treated extremely well with dignity and compassion. His stay was short and I was also treated very well.
Thank you so much for taking time to write a review, it was our pleasure to look after both of you.
I have never eaten there myself but the food must be good because Mum enjoyed it and put on quite a bit of weight. Mum was treated with kindness and compassion and could not have been better cared for. It was a great comfort to me to know that she was safe, well looked after and happy. Whenever I visited Mum the staff always made me welcome and were very kind, friendly and helpful. I would certainly recommend Landona House.
Thank you so much for your kind words. It was a great honour to care for your mother. She will be sadly missed by everyone here at Landona House.
Landona House Care Home and Mum’s room in it were always kept clean and comfortable.
Staff were always friendly and accommodating towards me and I was always made to feel welcome on visits.
I’m tremendously grateful that Mum was so well looked after in her last years.
Thank you so much, Russell. Your mum was part of our family. She really will be missed. This means a lot to us.
My mother spent the last two years of her life at Landona House and was looked after wonderfully well by the manager and all of the staff. They were so caring, kind and friendly where nothing was too much trouble. There was always a happy and homely atmosphere there. I was always made to feel so welcome every time I visited and able to phone up and speak to mom any time during the day which was a godsend, especially during the Covid lockdowns. The residents have a lot of varied entertainment during the week where they can interact as they require and the food is excellent and varied. The staff seem to have that special bond with the residents which is so important. I cannot recommend Landona house highly enough and think it is a wonderful place.
Your mother was a key member of our home, we really cared for her and we now miss her. Thank you so much for your support and kindness.
The time my mother spent at Landona House was a happy one. The staff were compassionate and caring accommodating her needs whilst endeavouring to maintain her independence. She enjoyed the planned afternoon activities and the food. The home has a relaxed family feel about it, which was beneficial to my mother. In her final few days, the support to myself and the care for my mother was excellent, they could not have done more to ensure the comfort of both of us.
Thank you so much for your kind words and support. We strive to do our best.
My husband has been a resident at Landona House for the last five weeks. It is the best care home I've been in. The staff are kind caring and approachable. The food is excellent. The residents have bingo, quizzes and other entertainment most days of the week. I would have no qualms in recommending Landona House.
Thank you for the lovely words, our staff really appreciate it.
I am always made very welcome, all the staff from the top to the bottom are helpful caring and kind, nothing is too much trouble. There is a good atmosphere and residents are encouraged to join in with activities.
Thank you so much for the kind words and taking the time to leave a review.
Welcoming caring friendly staff, happy atmosphere in the home, lots of interaction and activities with the residents.
Thank you for your kind words, it was a pleasure to care for your husband.
Excellent care, kind pleasant and helpful staff. Lovely home in a good setting with great food, staff and care qualities.
No hesitation in recommending this home to anyone.
Thank you for your kind words. It was an honour to care for your mother.
Thank you, Landona House care staff. You were so kind to my mum during her stay with you.
She came to you following a long stay in hospital where she was not well-treated and she arrived traumatised. She was confused, afraid, unhappy, and isolated, afraid of the unknown but, also, ready to give up.
Things were not easy but, through your perseverance and concern to see my mum as a precious individual and to learn from her, she began to have hope again. You were always accommodating and happy to discuss aspects of her care and health. You were also compassionate towards her needs and those of her loved ones.
These are difficult times when real care is no longer easy to deliver and in increasingly short supply. Thank goodness then that my mum came to you. I just wish there had been more of you so that you weren't all spread so thin.
Thank you very much for your kind words. It was lovely to have your mother stay with us.
Mum entered Landona in May this year and after an initial period settling in quickly became happy and aware she was being fully cared for. Unfortunately, her health started to deteriorate after three months, but the care she then received was excellent with compassion not only for her, but her immediate family due to the additional burden placed on everyone due to the impact of the pandemic. Staff were always prepared to listen, cared for Mum's well being at all times in the twilight of her life and the home is very well led by a very engaging and caring Manager. Building itself is a little outdated, but what truly matters is the care given and we wish to express our thanks for that and to all the staff at Landona.
Thank you for your kind words. It was an honour to care for your mother.
Mum entered the home towards the end of May and remained there until her death in late October. Throughout that period her care was wonderful. The staff were so friendly and caring, taking time and patience to help her complete her daily tasks. They treated her with respect and kindness at all times, making sure her final days were comfortable. It was lovely for her to spend those last couple of months among people she knew rather than being sent to hospital. She was well fed throughout with plenty of drinks available and she enjoyed the company and entertainment while she was able to do so. While the home itself is not in the most modern of buildings the warmth and compassion she was met with far outstripped her physical surroundings and this is what is the most important. As a visitor, I was always warmly welcomed.
Thank you so much for your kind words and support. It was an honour to have your mum stay with us.
The Manager and the staff at Landona made my mum’s recuperation stay very comfortable and pleasant. They were so kind to her and she was so grateful for the way she was looked after. It was a relief to know she was being looked after so well with kindness and dignity. Thank you all.
Thank you so much for this review. We strive to show the upmost kindness to all who stay with us. It was a pleasure having your mother to stay with us.
Much appreciated that mum was in a caring, friendly, and family environment. All staff led by an excellent manager were always caring, patient, and helpful to both residents and visitors. Quick to deal with health issues, kept me well informed, and provided much comfort to mum in her final days. Understandable covid restriction made visiting difficult but the manager was helpful at adapting to mums circumstances. Sadly mum deteriorated quite quickly so unable to participate in numerous activities provided, but was thrilled with the pom pom she made - pictures on Facebook to prove it!.
Thank you so much. We will continue to do our best to ensure residents are treated with compassion and dignity. Their well being is our utmost priority.
The care is exception, professional and team members carry out their duties with a smile on their faces.
I could not have wished for a better place for my father to end his days. He did more 'living' in the last 5 months of his life than he had in the last 5 years.
Activities that residents truly enjoy are well thought out, very worthwhile. My father particularly enjoyed the music-based activities and it is clear from the photographs (particularly on the Landona Facebook page) that he was frequently the 'disco boogie' king ie the only one on his feet dancing to the music!
Thank you.
Thank you so so much for your kindness and support! Your father quickly became a part of our family and is missed very much.
My late mother stayed at Landona House from January 2020 until January 2021. The care she received during this time was exceptional. The home has a lovely friendly atmosphere with regular activities put on for the residents. It was unfortunate that my mother's stay, however, fell at the same time as COVID and as a result, we were unable to visit as often. We would like to thank, in particular, the home's manager for his genuine compassion, care and all the help and support he gave at that difficult time.
Thank you so much Karen for your kindness and support. We wish you all the very best.
My Uncle went to Landona - initially for emergency respite - eventually staying almost 3 months. Nothing was too much trouble for the amazing staff at Landona. The food, the entertainment and the cleanliness were impeccable. Above all else though, where Landona really comes into its own, is the feeling of homeliness and warmth. The staff are all so compassionate and friendly - not only with their residents but with their families alike. I cannot recommend them highly enough to anyone looking for a homely and friendly environment where they will receive top-quality nursing care. Moreover, you can be assured that in our experience, residents will also be treated with respect and dignity and their wishes always be listened to.
Thank you so much for your kindness and support through a very tough time. These words are priceless for us.
I have found the care delivered to my father to be exceptional. He is always well presented. It has been a difficult time during Covid-19, not being able to visit him as we would normally. However, all efforts have been made to allow contact with my father, either via telephone or through the window. I have always observed staff to be wearing the appropriate PPE, and yet maintain a caring and familiar relationship with my father. He lost weight prior to admission, he has since gained and says that the food is lovely. I cannot thank the Management, Activities Coordinator and Care Staff enough for all they do.
Thank you so much for your kindness and support. We will continue with all our efforts in delivering the best possible care.
Visiting as a volunteer before lockdown. Staff are very caring and kind and very understanding, under sometimes difficult situations. Food looks and smells wonderful! Lots of fun and laughter while some games were played by the activities lady. Overall, a real home from home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

I have worked at Landona House Limited since 2008 in many capacities as, deputy , a unit manager and registered manager following an extensive career in health and social care.
I am committed to leading our team exceptionally to deliver the highest standards of quality care to all who live at Landona House
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