Care Homes Owned by Landona House Ltd in Durham

Staff very caring try hard to accomadate all requests. Facilities not ideal no en-suite-toilet wrong corridor etc. Visiting places lacking badly garden covered in weeds! However what it lacks in amenities it makes up for with good staff at all levels

Do not have any problems with residence

The rooms are clean and well maintained and the food is of a high quality standard as is the range of activities provided for everyone. in a day where care standards are slipping this is shining.

From entry to exit, always welcomed, looked after and kept updated. An absolute fantastic group of staff who show real care in their residents which gives me peace of mind daily.

Everything is clean and tidy from top to bottom and from a personal perspective is fabulous to see.

All in all a truly A1 care home and I thank you for looking after my mum

The office team are fantastic as well, willing to help you with any questions.

The care home is always clean and tidy, the residents are all Clean and well looked after. This is why we chose to send my Mum here, she was in for respite care, but, eventually needed to stay permanently.

Food is cooked from fresh, and a Birthday cake made on site for a residents birthday, all shown with love and care.

If you are looking for a local Care Home, then Abbotts Court in Wheatley Hill is the place for your family.

All of the staff do a fantastic job taking great care of my Grandmother, making sure her needs are met and that she always has company. I can't pick any faults with any of the facilities provided, the food provided by the catering staff or the amount of activities that my Grandmother takes part in.

My family and I find great relief that my Grandmother has taken residence in this care home, knowing that she will be looked after with care and dignity.

Overall, my Granda received fantastic care whilst he was a resident. His time wasn't without some teething issues, but he always said how happy and safe he felt at the home. The family felt as if most staff treat my Granda as if he was the only person they had to look after. And on the day he died the staff could not have done more for me and my family, and my Granda, when we needed them the most.

My dad was a resident in Bishopsgate Lodge from April 2023 until he passed away in December 2025. During the final few weeks of his life, all of the staff were incredibly kind and compassionate. The kindness, dignity and respect shown to my dad and my family has been exemplary, especially on the day he passed away. Nothing was too much trouble and everything that needed to be sorted out was done so with efficiency and effectiveness. We will never forget anyone here.

My relative sadly passed in December and we had to say farewell.......three years ago we arrived as strangers......we left them as our 'other family' and you simply cannot put a price on that...thank you simply isn't enough.....

I traveled about 125 miles to visit mum and on most occasions was asked if I wanted lunch , but normally I would have packed myself up. I normally had a cup of tea while mum ate her lunch which always looks a nice healthy meal.The staff always appear chatty and friendly and ready to assist if needed. Mum was always kept very busy with activities and looked forward to what was going to be on offer that day .She loved to be involved in what was happening and wanted to feel like she had something to look forward to and people to talk to .

Thankyou to all at Bishopgate lodge .

Dad really enjoyed his restbite stay. He said everybody was really nice and he'd be happy to come back again

All of the staff here at Bishopgate Lodge have shown me great care and attention during my stay here at the lodge. I will be back in the future.

Carers excellent. Look after you well no complaints about carers. If you want anything and they can get it for your food. Excellent. Looked after very well.

I am very happy about the care I received. Staff are highly caring and respectful. Regular exercise has made my legs better, which I am very pleased.

I travel a distance of 20+ miles to visit and on my first time I was offered a cup of tea and sat with my sister while she had her lunch. I always find the staff very accomodating and pleasant, easy to talk to. I have seen the meals presented and I feel they are well cooked and suitable for my sisters needs, meat is tender and sliced thinly, veg is or looks fresh not frozen. Care is excellent and although she doesn't avail herself of entertainment and activities she is encouraged to do so.

My mother has been a resident for several months and my review really is based upon this in general. My mother has Parkinson's disease/dementia which has left her with poor short term memory. The home itself is good and Mam has been cared for with dignity and respect. The care staff are compassionate/caring, and endeavour to meet Mam's needs. However, on some occasions and due to inadequate staffing levels on Mam's floor I feel this is not the case, and consequently it doesn't happen. (I.e. long time in responding to nurse call/toileting).

My family were on holiday, so I spent a week in this care home. The operative word is care. All the staff were genuinely caring people.. Nothing was too much trouble. They even changed the position of my bed for me at ten in the evening..Activities were many and varied. Individual needs were catered for.

My auntie was admitted to Bishopsgate Lodge Care Home as were not happy with the home she was previously in. The care, support and dignity she received was amazing. The staff were exceptional. On the passing my auntie, the staff were very kind and considerate to myself and other family members. I could not speak more highly of the home and staff.

I moved my auntie to Bishopsgate Lodge Care Home after a horrible experience at a different care home. I found staff and the home itself clean, friendly and were very helpful and kind during a terrible time in our lives. I cannot thank them enough for looking after my auntie in her last few weeks. Passed peacefully and with dignity and loving care.