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Care Homes Owned by Landona House Ltd in Durham

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9.2 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Landona House Ltd in Durham

Only the locations & reviews in Durham for Landona House Ltd are showing below.

View the details of all 13 locations (with 709 reviews) owned by Landona House Ltd

Landona House Ltd Locations in Durham (2)

 - Browse 2 Care Homes owned by Landona House Ltd in Durham
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Bishopsgate Lodge Care Home
15 Hexham Street, Bishop Auckland DL14 7PU 
9.7 64 reviews
Bishopsgate Lodge Care Home, Bishop Auckland, Durham
"How do I put into words the care and compassion of the care staff in this home? Thank you will NEVER cover my thanks to these people. Their…"   Read all 64 reviews
  • from £1,180 / week
  • 51 Rooms
Location Type Care Home

Nestled within the peaceful residential area of Bishop Auckland, Bishopsgate Lodge Care Home offers personalised residential and nursing care to older people. At Bishopsgate Lodge, residents ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Abbotts Court Care Home
Wingate Lane, Wheatley Hill, Durham DH6 3LP 
8.1 1 review
Abbotts Court Care Home, Durham, Durham
"Staff are all so friendly and welcoming the home is immaculate and clean. My grandad stayed respite he has dementia and he was happy…"   Read review
  • from £950 / week
  • 47 Rooms
Location Type Care Home

Abbotts Court Care Home is located in the heart of Wheatley Hill community, County Durham. The home is purpose-built to offer dementia, residential and respite care. Residents have a choice of ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Landona House Ltd Reviews in Durham (65)

9.2

Landona House Ltd has a Group Review Score of 9.2 (9.198) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Landona House Ltd must have a Review Score.

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Review of

Bishopsgate Lodge Care Home

from C S (Granddaughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall, my Granda received fantastic care whilst he was a resident. His time wasn't without some teething issues, but he always said how happy and safe he felt at the home. The family felt as if most staff treat my Granda as if he was the only person they had to look after. And on the day he died the
staff could not have done more for me and my family, and my Granda, when we needed them the most.
Reply from Joanne Robson, Home MAnager at Bishopsgate Lodge Care HomeThank you, your words mean a lot to us. I'm glad you had a positive experience when your grandad was with us
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Review of

Bishopsgate Lodge Care Home

from Andrea S (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was a resident in Bishopsgate Lodge from April 2023 until he passed away in December 2025. During the final few weeks of his life, all of the staff were incredibly kind and compassionate. The kindness, dignity and respect shown to my dad and my family has been exemplary, especially on the day
he passed away. Nothing was too much trouble and everything that needed to be sorted out was done so with efficiency and effectiveness. We will never forget anyone here.
Reply from Kevin Robinson-Husband, Director of Operations at Bishopsgate Lodge Care HomeThank you for allowing us to care for your loved one and we truly appreciate you sharing your experience, it is lovely to know our teams compassionate approach towards your loved one and the family made a difference how you all felt. We would like to thank you for choosing our care home to support your loved one. We will share these lovely and thoughtful comments with our team members.
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Review of

Bishopsgate Lodge Care Home

from Margaret T (Sister-in-law of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
How do I put into words the care and compassion of the care staff in this home? Thank you will NEVER cover my thanks to these people. Their care and compassion shown to my relative over the last three years has been exemplary. They not only looked after him but also us. They stepped up to provide care
for the hours that we were not there.
My relative sadly passed in December and we had to say farewell.......three years ago we arrived as strangers......we left them as our 'other family' and you simply cannot put a price on that...thank you simply isn't enough.....
Reply from Joanne Robson, Home MAnager at Bishopsgate Lodge Care HomeYour kind words mean so much to all of us , he is missed by al
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Review of

Bishopsgate Lodge Care Home

from Jean D (Daughter of Resident) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I traveled about 125 miles to visit mum and on most occasions was asked if I wanted lunch , but normally I would have packed myself up. I normally had a cup of tea while mum ate her lunch which always looks a nice healthy meal.The staff always appear chatty and friendly and ready to assist if needed.
Mum was always kept very busy with activities and looked forward to what was going to be on offer that day .She loved to be involved in what was happening and wanted to feel like she had something to look forward to and people to talk to .
Reply from Joanne Robson, Home MAnager at Bishopsgate Lodge Care HomeThank you so much, your lovely feedback means such a lot to staff
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Review of

Bishopsgate Lodge Care Home

from J F (Daughter of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would reccommend Bishopgate lodge for your loved ones care needs ,my mother is so well cared for and happy when she goes in for her respite holidays .All staff are all so friendly and make my mother feel loved she enjoys her time in bishopgate lodge and i know she is safe and well looked after . My
mother at moment is not at her best health with Dementia and cancer but the smile on her face when she sees the friendly staff, seeing her smile makes me feel happy
she is being cared for whilst im away .
Thankyou to all at Bishopgate lodge .
Reply from Joanne Robson, Manager at Bishopsgate Lodge Care HomeThank you, we look forward to welcoming her back in the future
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Review of

Bishopsgate Lodge Care Home

from Carolyn T (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad really enjoyed his restbite stay. He said everybody was really nice and he'd be happy to come back again
Reply from Dan Rigden, Home Manager at Bishopsgate Lodge Care HomeHi Carolyn, I am pleased your Dad enjoyed his stay at Bishopsgate Lodge and that he would be happy to come back, your feedback is much appreciated
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Review of

Bishopsgate Lodge Care Home

from James D (Respite Resident) published on 16 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff here at Bishopgate Lodge have shown me great care and attention during my stay here at the lodge. I will be back in the future.
Reply from Dan Rigden, Manager at Bishopsgate Lodge Care HomeThank you for the great review, Im glad you enjoyed your your stay at Bishopsgate Lodge and look forward to seeing you again
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Review of

Bishopsgate Lodge Care Home

from Margaret B (Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Carers excellent. Look after you well no complaints about carers. If you want anything and they can get it for your food. Excellent. Looked after very well.
Reply from Dan Rigden, Manager at Bishopsgate Lodge Care HomeThank you for the lovely review, I am pleased that you enjoy your stay at Bishopsgate Lodge
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Review of

Bishopsgate Lodge Care Home

from June T (Resident) published on 25 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy about the care I received. Staff are highly caring and respectful. Regular exercise has made my legs better, which I am very pleased.
Reply from Dan Rigden, Manager at Bishopsgate Lodge Care HomeHi June, Thank you for the great review. I am pleased that you are happy with the care you receive at Bishopsgate Lodge
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Review of

Bishopsgate Lodge Care Home

from Lilian G (Sister of Resident) published on 8 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I travel a distance of 20+ miles to visit and on my first time I was offered a cup of tea and sat with my sister while she had her lunch. I always find the staff very accomodating and pleasant, easy to talk to. I have seen the meals presented and I feel they are well cooked and suitable for my sisters
needs, meat is tender and sliced thinly, veg is or looks fresh not frozen. Care is excellent and although she doesn't avail herself of entertainment and activities she is encouraged to do so.
Reply from Dan Rigden, Manager at Bishopsgate Lodge Care HomeThank you for the review. I'm pleased to hear that you are happy with the care your sister receives at Bishopsgate Lodge Care Home. We truly appreciate your feedback,
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Review of

Bishopsgate Lodge Care Home

from J H (Daughter of Resident) published on 11 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident for several months and my review really is based upon this in general. My mother has Parkinson's disease/dementia which has left her with poor short term memory. The home itself is good and Mam has been cared for with dignity and respect. The care staff are compassionate/caring,
and endeavour to meet Mam's needs. However, on some occasions and due to inadequate staffing levels on Mam's floor I feel this is not the case, and consequently it doesn't happen. (I.e. long time in responding to nurse call/toileting).
Reply from Dan Rigden, Manager at Bishopsgate Lodge Care HomeThank you for the review. I'm pleased to hear that you are happy with the care your mum receives at Bishopsgate Lodge Care Home. We truly appreciate your feedback, we are constantly looking for ways to improve the care we offer.
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Review of

Bishopsgate Lodge Care Home

from N R (Respite Resident) published on 6 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family were on holiday, so I spent a week in this care home. The operative word is care. All the staff were genuinely caring people.. Nothing was too much trouble. They even changed the position of my bed for me at ten in the evening..Activities were many and varied. Individual needs were catered
for.
Reply from Dan Rigden, Manager at Bishopsgate Lodge Care HomeThank you for taking the time to review Bishopsgate Lodge, we are pleased you enjoyed your stay and hope to see you again soon,
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Review of

Bishopsgate Lodge Care Home

from J J (Niece of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie was admitted to Bishopsgate Lodge Care Home as were not happy with the home she was previously in. The care, support and dignity she received was amazing. The staff were exceptional. On the passing my auntie, the staff were very kind and considerate to myself and other family members. I could
not speak more highly of the home and staff.
Reply from Dan Rigden, Manager at Bishopsgate Lodge Care HomeThank you for your lovely review of Bishopsgate Lodge. It was an absolute pleasure to care for your auntie.
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Review of

Bishopsgate Lodge Care Home

from Margaret H (Niece of Resident) published on 20 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved my auntie to Bishopsgate Lodge Care Home after a horrible experience at a different care home. I found staff and the home itself clean, friendly and were very helpful and kind during a terrible time in our lives. I cannot thank them enough for looking after my auntie in her last few weeks. Passed
peacefully and with dignity and loving care.
Reply from Dan Rigden, Manager at Bishopsgate Lodge Care HomeThank you for your lovely review of Bishopsgate Lodge. It was an absolute pleasure to care for your auntie.
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Review of

Bishopsgate Lodge Care Home

from Jayne B (Resident) published on 3 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely clean and friendly place, the staff are amazing, never eaten so much, chef is fab.
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Review of

Bishopsgate Lodge Care Home

from A S (Daughter of Resident) published on 26 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our parents are both in the care home. Mum has been in for eight months and Dad for two months. They are both very happy and very settled. Every member of staff we come into contact with is so nice, and they go way beyond their call of duty. As a family, we know Mum and Dad are very well looked after.
We can't thank the staff enough.
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Review of

Abbotts Court Care Home

from G T (Granddaughter of Resident) published on 16 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are all so friendly and welcoming the home is immaculate and clean.
My grandad stayed respite he has dementia and he was happy singing away I would recommend this care home to anyone if my grandad needs to go into a care home full time this would be one of my choices for him.
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Review of

Bishopsgate Lodge Care Home

from Pat H (Resident) published on 11 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Well supported when needed. Well supplied with comfortable lounges, superb views from the dining room and several bedrooms. The food is really good and well cooked. The staff are all really caring and helpful. The downside is too many agency staff, lack of knowledge of residents' requirements. Pills
at night often late and past bedtime. Allowed to have our own bedding, a plus is the laundry facilities are excellent.
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Review of

Bishopsgate Lodge Care Home

from S S (Daughter of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father settled in here and has progressed well since his arrival. He receives good care and is very well-fed. The socialising and activities are excellent and has helped him greatly as he is far less depressed. I would recommend this home to anyone needing care.
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Review of

Bishopsgate Lodge Care Home

from C F (Daughter of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an exceptionally well-managed care home. Staff are wonderful, kind, thoughtful and genuinely caring, always going beyond our expectations. The food is excellent, with a resident chef who will prepare meals to suit individual preferences. It's always clean and smells of lemon flash. Could not
wish for a better experience for my mother.
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Awards / Recognitions (0)

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