Care Homes Owned by Landona House Ltd in Tyne & Wear

Finally and most importantly Gaynor and her team care so much and it shows Theresa has never been happier and so well cared for we have peace of mind and when we visit its a pleasure everyone is so friendly and welcoming .This care home really is home to our sister and that's how it feels its a lovely atmosphere.

Stapleton house has become my sister's home she is very happy here. She is treat with great care and above all great dignity. The staff are all exceptional and have a great deal of patience. This not only impact's on my sister but also me and her family as I have peace of mind knowing she is being cared for and above all she is happy.

The staff are friendly and professional. The place is tidy, well maintained and warm. Food provided is tasty and offers a wide variety of dishes. The lounge area has various activities and is convenient and friendly. All in all a comfortable and warm place to stay.

Stapleton House is a friendly and caring care home the staff have been very helpfull and supportive this is the first time I have had anything to do with everything like this I am very pleased. I came across Stapleton House the support has been so appreciated thank you all.

The home is well run with very caring staff

Overall the staff are truly very caring and efficient in looking after Dad. We are so grateful to them for the care they provide and the peace of mind they give us.

Very professional staff, friendly and caring.

Thank you, Stapleton House, for being our Mother's home!

Happily recommend your loved will be in safe hands with Stacie Manager Gaynor clinical lead and Team

I have been going to Stapleton House now for over 5 years, within the last 6 months a change in management and leadership has resulted in significant improvements in the home .

I find the standard of care is excellent and I look forward to further changes being implemented .

I have taken part in residents meetings and suggested changes which have been done and feedback . Every small change has made a significant change to the homes atmosphere . It's great to hear laughter in the corridors between the staff and residents .

The nurses provide a level of support to me as well taking exceptional care of all of the resident especially due many of the residents having different and complex needs .

Thank you to the Stapelton House team for all your hard work .

Thank you each and everyone of yous from the bottom of our hearts.

My husband has only been a resident at Stapleton House for one week. His care has been first class. Every member of staff we have met from manager down have treated my husband and family with care dignity and respect and they do everything with a smile. Thank you.

My mother was struggling with a particular health problem. The family were concerned that she may need hospital treatment however mother is particularly resistant to going into hospital for other than emergency situations. The nurses responded brilliantly to our concerns and suggestions. Contacting the doctor and ensuring that all our concerns were listened to. It is our opinion that the timely and prompt actions of the nurses and the doctor prevented any need to go into hospital on this occasion.

I am so thankful and grateful that my father-in-law lives here, it's such a home from home and he loves it here.

The new management are trying there best to upgrade facilities and freshen up all areas of the care home, I find this very pleasing knowing Mam is looked after and her needs are catered for to the best of there abilities.

I've found a significant change in "Stapleton house" since the new lady took over, atmosphere is uplifting lots of niceties for guests & resident's,Mr whippy ice cream " with sprinkles" iced water with lemon or orange , still more to come .....

Myself and my family are currently working through the end stages our mam's life and we are being supported by the most amazing group of managers, nurses, carers, and all other staff involved in the running of Stapleton House. My mam is receiving fantastic care and the compassion being shown to her and the whole family is beyond amazing. Everything from her care and medical needs and offering myself and my sister drinks, food, support and a shoulder to cry at all times of the day. They are amazing!!

I was a resident in Stapleton House from October till the beginning of January I was there as I was waiting for a wheelchair-friendly home which I'm now in. From my first meeting with the manager and one of the carers, I felt at ease. The carers were friendly and helpful. As a chef myself I have to say the meals were most acceptable.

Mam now has a permanent placement at Stapleton House, having been in respite care since May. Her room overlooks the garden and we have spent time out there in the nicer weather. I cannot praise the staff enough, they are all very friendly and caring and they go out of their way to be helpful. I would highly recommend Stapleton House for consideration to anyone looking for a caring friendly and safe environment, for a loved one.

I would definitely recommend Stapleton House. We will not forget the warmth, kindness and compassion shown by all of the staff to my mam and to our family.