Care Home Owned by Landona House Ltd in Tyne & Wear

place - it's a family. Every single member of the team goes above and beyond to ensure residents feel safe, loved, and supported. Their dedication, expertise, and genuine warmth are truly inspiring.
We are eternally grateful for the incredible care our Mother is receiving. The peace of mind they give us is priceless. We couldn't ask for more.
Thank you, Stapleton House, for being our Mother's home!

the impact that illness and devastating diagnosis have on families which will only worsen as time goes on and the acceptance that you realise you can't do it all knowing that Stacie and her team lovingly care for our family member makes those harder days a little easier to bear.
We know it is not always easy but Thank you from the bottom of our hearts
Happily recommend your loved will be in safe hands with Stacie Manager Gaynor clinical lead and Team

in residents meetings and suggested changes which have been done and feedback . Every small change has made a significant change to the homes atmosphere . It's great to hear laughter in the corridors between the staff and residents .

The nurses provide a level of support to me as well taking exceptional care of all of the resident especially due many of the residents having different and complex needs .

Thank you to the Stapelton House team for all your hard work .

sure I was ok. As for Stapleton House, I ticked every box excellent that was my and my family's opinion. We all have nothing but praise to everyone who gave their love and showed it by lining the corridor while my wife was taken from her room by the funeral directors.
Thank you each and everyone of yous from the bottom of our hearts.

the doctor and ensuring that all our concerns were listened to. It is our opinion that the timely and prompt actions of the nurses and the doctor prevented any need to go into hospital on this occasion.

is really wonderful and makes my day!
The first class manager and fabulous staff are professional in their caring roles and so friendly to all, it really is a wonderful place for residents and visitors alike. A recent addition to Stapleton House is the Mr Whippy ice cream machine, it's a huge success with my father-in-law! It's such a clever way to hydrate and get calories into residents who maybe don't have a good appetite, simply brilliant!
I am so thankful and grateful that my father-in-law lives here, it's such a home from home and he loves it here.

to upgrade facilities and freshen up all areas of the care home, I find this very pleasing knowing Mam is looked after and her needs are catered for to the best of there abilities.

and the whole family is beyond amazing. Everything from her care and medical needs and offering myself and my sister drinks, food, support and a shoulder to cry at all times of the day. They are amazing!!

say the meals were most acceptable.

highly recommend Stapleton House for consideration to anyone looking for a caring friendly and safe environment, for a loved one.

there appears to be low staff turnover, Mam was able to build relationships and trust with the people involved in looking after her, as did myself and Dad. The staff genuinely care about the residents and are friendly and approachable if there is a concern, or if you just need a listening ear and a cuppa.
I would definitely recommend Stapleton House. We will not forget the warmth, kindness and compassion shown by all of the staff to my mam and to our family.

outstanding. The nursing staff was always approachable and willing to discuss and explain Mam's treatment regime. All staff (nursing, care, admin, cleaning, chefs etc.) were kind and considerate to Mam, to our family and to our father who was finding life without his wife at home, after 70 years of marriage, very difficult. Mam's room was comfortable and she enjoyed a garden view. As Mam was a resident from January to May she enjoyed watching the garden come to life after the winter.

honestly say each and every member of staff is wonderful and made my dad's last few weeks of his life a positive experience for him.

staff went out of their way to make Mam and us feel welcome and supported from the moment Mam arrived.
Mam was treated with dignity, compassion, kindness, efficiency, and professionalism from everyone.
I have cared for Mam for many years but was finally confident enough in the staff to take a step back and allow others to 'care' for Mam. This allowed me to become my mam's daughter once again instead of worrying about her care. This provided quality time for Mam and myself which I cannot thank the staff enough for.
Ourselves as a family were supported and reassured at all times and there was a never-ending supply of tea and sympathy.
Even fellow residents were a delight.
Thank you!