Care Homes Owned by Landona House Ltd in Cleveland & Teesside

spent the last few days with our beloved dad. They have a very difficult job to do in this specialised area of care and their humour and friendly approach to all the residents and families was a breath of fresh air,.
All the staff should be proud of the way they undertake their important role. It really felt like it was a home from home for the residents.

the information given by the hospital. Once moved upstairs to the nursing section proved to be more appropriate.
The care given by the health carers was excellent and the nurses are very professional. The private room was large and airy with ensuite.

him home. Staff have been very accommodating of our needs and done everything they could to make his stay as safe and comfortable as possible. They have been there to support the whole family when things have been tough which has been much appreciated.
Dad certainly got his appetite back in here, the meals have been fantastic. There's always a good selection and plenty of snacks for the residents. He certainly won't be getting a cooked breakfast every day at home!
Thank you to the staff, your support means the world to the families of the patients in your care.

only been in the post for a few months but she is already making some really positive changes. She is very caring, compassionate and approachable.
The home often organises different events for the residents and family members can always join in. They did a beautiful afternoon tea for Mother's Day which my mum and family really enjoyed. The food at Delamere Lodge is outstanding, it's all fresh and home made. My mum particularly enjoys the homemade cakes and desserts.
The home is always kept really clean and tidy which is thanks to the cleaning staff who work really hard.

my Dad to make sure he's okay, not lonely, they help him to the garden and talk to him about sports. The home have helped us bring his PC into his room and wall mount his sky glass tv so he has all the comfort he would at home. At a time when he needs extra support it's comforting to know he's in the best possible place.

etc and treated with warmth and understanding. I would certainly recommend this care home to anyone. Thank you.

were all very professional, friendly and understanding to my husband's needs.

I do believe it was just a case of my husband getting used to his new home and the different faces plus, the team getting used to him and his needs. He seems to be settling in OK now. We are happy he is in a safe environment and seems to be well cared for which we are all very grateful. Thank you. Special thank you to the nurses and carers for their friendliness, professionalism and care towards my husband.

The team are always happy to see me and other family members too and greet us with a smile and an update on how my husband's day has been. They treat us like family. Thank you to you all!

Many thanks, your hard work is appreciated and noticed .

and is loved by her carers who always emanate warmth, patience, kindness and understanding. At a previous "good" home mum would exhibit apprehension about some staff, but at Delamere we always see ready smiles and pleasure in their company. Previously elsewhere the home seemed sterile and clinical, but at Delamere we see genuine attachment, reassuring physical closeness when called for, and good humoured relationships between carers and mum. For example recently staff excelled in giving mum a glorious 99th birthday day (with a custom tee-shirt saying "It's taken me 99 years to look this good"!) Priceless! All our family feel hugely grateful to have mum installed in such a safe, caring and professional "home".

the time she was there.