Landona House Ltd in Cheshire | 4 Care Homes

Review of
Florence Mill Care Home
from A B (Son of Resident) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

Dad has been at Florence Mill Care Home for over 2 years. We as a family are very happy with the consistency of care received and any issues with Dad's care are discussed & acted upon. All the individual carers interact wtih Dad and he enjoys the interaction & 'banter' as he calls it. We have been advised

that there is a refurbishment programme across at units in the home which will be of great benefit. Recently, a deep clean of Dad's room was undertaken & the floor area is now looking new!

Reply from Katrine Simm, Home manager at Florence Mill Care HomeThank you very much for taking the time to share your feedback about Florence Mill and the care your dad receives. He truly is one of a kind, and our team always enjoys the banter and laughs we share with him.
As mentioned, we have a full refurbishment programme planned across all five houses at Florence Mill, and we look forward to sharing the progress and improvements on our social media platforms.
We are extremely proud of the high standard of care we provide to all our residents and of the strong relationships we build with their families and friends, who we consider an important part of the Florence Mill family.

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Review of
Ferndale Court Care Home
from Michelle D (Daughter-in-law of Resident) published on 28 January 2026 Submitted via Postal Card • Report

Overall Experience

Staff all very friendly, very helpful and very caring. Such a lovely home. It was a very hard decision for us for our relative to go into long-term care, but we are so glad it was Ferndale, staff always there to help.

Reply from Ristner Yarcia, Manager at Ferndale Court Care HomeThank you so much for your kind words. We understand how difficult the decision to move a loved one into long-term care can be, and we're truly honoured that you chose Ferndale. Your feedback means a great deal to our team, who are dedicated to providing compassionate, supportive care every day. Knowing that you felt supported and reassured by our staff is incredibly rewarding. Thank you for trusting us with your relative's care.

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Review of
Ferndale Court Care Home
from Linda P (Daughter-in-law of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

My mother in law was taken from the hospital stroke ward on the 17th Dec 2025 to Ferndale. We had never had to use a nursing home for anyone, so it was a shock, but the care and understanding of everyone, from the maintenance man to the top person, put us all at ease. We could see the true care and

nursing my mum in law got. First class Mum was non-communicative, no strength to stand, and no snowlling it was very hard for everyone. The staff gave her care, kindness and dignity, and looked after the family. Thank you all. Sadly, Mum was only there six days when she passed peacefully with family at her bedside.

Reply from Ristner Yarcia, Manager at Ferndale Court Care HomeThank you so much for taking the time to share your experience and for your very kind words. We are deeply sorry for your loss and extend our heartfelt condolences to you and your family. We understand how difficult and overwhelming it can be to place a loved one into a nursing home for the first time, especially under such challenging circumstances. It means a great deal to us to know that our team was able to provide comfort, reassurance, and a sense of ease during such a painful time. On behalf of everyone at Ferndale, thank you for trusting us with her care. Your words will be shared with the entire team, and they will mean more than you know

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Review of
Ferndale Court Care Home
from Lynn M (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report

Overall Experience

Mum needed 24 hour nursing care; she was at the home for 6 days before passing away. The staff at Ferndale were very caring and did everything they could for her, and for us as a family. The environment was pleasant, and always something going on for the residents.
I cannot thank them enough for the

care and dignity they gave Mum during her last days.
Thanks to the manager Rishner and Mame, Jackie, Ben, Winnie & Caroline and all of the staff.

Reply from Ristner Yarcia, Manager at Ferndale Court Care HomeThank you so much for taking the time to share your experience with us. We are deeply sorry for your loss, and it means a great deal to know that Mum was cared for with dignity, compassion, and respect during her final days. Our team at Ferndale Court strive to support not only our residents but also their families during such difficult times, and your kind words are truly appreciated. Thank you for trusting us with Mum's care.

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Review of
Beechcroft Care Home
from L J (Granddaughter of Resident) published on 8 January 2026 Submitted via Website • Report

Overall Experience

My Nan has been a resident at Beechcroft since March 2025. The home is spotless and welcoming.
In that time she has been looked after by some amazing staff, including Lyndsey and Addy who go above and beyond.
My Nan is bed bound but the residents have constant entertainment and there is always something

going on around the home. It really is lovely!!!!

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you so much for the lovely feedback! Were so glad to hear your Nan is being well looked after.

I'll make sure to give a special shout-out to Lyndsey and Addytheyll be absolutely thrilled to know theyve made such a difference. We love having your Nan with us and it's great to know you feel she's in safe, happy hands.

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Review of
Florence Mill Care Home
from Suzannah B (Granddaughter of Resident) published on 23 December 2025 Submitted via Website • Report

Overall Experience

Amazing care home. Such lovely people who work there. They care so much about the residents. They always make the effort and make sure all residents feel at home. My grandad was giving the best possible care whilst he was in there. So glad he was cared for by wonderful careers and nursing staff. They

are one in a million. Moss house is such a lovely unit. Anyone would be lucky to have their love ones cared for by then. Appreciate them all so much. They don't get the praise they deserve.

Reply from Katrine Simm, Home manager at Florence Mill Care HomeThank you so much for your very kind words - they truly mean a great deal to us. I will be more than happy to pass them on to our wonderful staff on Moss House. The team speak very fondly of your grandad and of you, and we are incredibly grateful for your thoughtful and generous donations of Christmas gifts. Your kindness has brought joy not only to the residents and staff on Moss House, but to everyone who lives at Florence Mill, and it is sincerely appreciated.

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Review of
Beechcroft Care Home
from K M (Daughter of Resident) published on 22 December 2025 Submitted via Website • Report

Overall Experience

My mum has been supported to well and with the care home. Being able to not have to worry has been a relief because the staff are brilliant at supporting my mum. My mum is happy and feels very special

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you! Its such a joy to hear that your mum is feeling happy and special with us. Knowing that you can rest easy while we support her is the best feedback we could ask for. Well pass your thanks along to the stafftheyll be delighted!

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Review of
Beechcroft Care Home
from J M (Granddaughter of Resident) published on 22 December 2025 Submitted via Website • Report

Overall Experience

My nan is being supported so well and all the staff are very person centred. She has new diagnosis and the staff have been very good and we as a family are very happy with the level of care she receives and how involved we can be and how welcoming the staff are to that. It's brilliant and we are very

happy.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you! We are so glad to hear that youre happy with the care your nan is receiving. Creating a welcoming environment for both our residents and their families is exactly what we strive for. Well be sure to share your lovely feedback with the whole teamit will really make their day!

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Review of
Beechcroft Care Home
from C F (Sister-in-law of Resident) published on 22 December 2025 Submitted via Website • Report

Overall Experience

My sister in law is very happy and her husband likes to visit at different times. This is not a problem as he is made to feel welcome. The room is onsuite and kept very clean. She loves having her hair done and it's great that the hair salon is on site

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you for the kind words! Were so glad your sister-in-law is enjoying the facilities and feeling well cared for. Its especially great to hear that her husband feels at home here during his visits. Well be sure to pass your compliments along to our housekeeping and salon teams!

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Review of
Ferndale Court Care Home
from Paul S (Nephew of Resident) published on 19 December 2025 Submitted via Website • Report

Overall Experience

My Uncle as been in here since early October, and I cant believe how much better he looks and feels, the staff have been amazing and they really take care of is needs, also the care home is spotless so thank you to all of you for looking after my Uncle

Reply from Ristner Yarcia, Manager at Ferndale Court Care HomeThank you so much for your kind words. We are delighted to hear how well your uncle is doing and that you've noticed such a positive difference in his health and wellbeing. Our team works very hard to provide the highest standard of care, and it means a great deal to know their efforts are appreciated. We will be sure to pass on your lovely feedback to all our staff. Thank you again for trusting us with your uncle's care.

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Review of
Beechcroft Care Home
from R A (Son of Resident) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

The care home ensure my parent is in the lounge for most of the day and not in her bedroom which is good for companionship etc.
Staff inform me of any falls occurring in a timely manner & detail treatment/or if an ambulance has been called.
They have regular update meetings advising of events, or

what they have going on in the home & it is an opportunity to chat about any issues which may arise. There is also a suggestion box.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you so much for taking the time to share your feedback about the care your parent is receiving. We genuinely appreciate hearing from you. It's wonderful to know that your parent is benefiting from being in the communal lounge. Ensuring our residents have opportunities for companionship and social interaction is a high priority for us, and we are pleased this is making a positive difference.
Your kind words about the overall experience, especially highlighting the staff, care, and safety, mean a great deal to the whole team.
Thank you again for your review and for trusting us with your parents care.

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Review of
Ferndale Court Care Home
from Sam B (Granddaughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report

Overall Experience

Since losing my dad in January, I have taken over care for my grandad. The staff and management have been incredible with my grandad and myself. They keep me updated on him via phone, and any support or questions I have are no problem for the staff to point me in the right direction. The manager is

very approachable and caring. My grandad is being taken care of, and it puts my mind at ease. Thank you all.

Reply from Ristner Yarcia, Manager at Ferndale Court Care HomeThank you so much for your kind words. We are delighted to hear that you and your grandad feel supported and cared for. Our team strives to provide the highest level of care and to keep families informed and reassured, so it's wonderful to know that our efforts are making a positive difference. We will continue to provide the best possible support for your grandad and your family

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Review of
Beechcroft Care Home
from Steven L (Son of Resident) published on 10 December 2025 Submitted via Postal Card • Report

Overall Experience

My mum had the misfortune to Break her Glasses whist in the Home. The Home have since ordered a replacement pair at No Cost to Mum. This is very good because in most Homes or Workplaces they would say 'Tough get your own and pay for it yourself.'

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you for your feedback, Steven.
We replaced your mums glasses at no cost because you expect practical support and we acted quickly to give it. You highlighted that many places ask families to sort things out themselves. We prefer to remove stress and resolve issues on the spot.
We aim to give consistent care. You saw this when staff identified the breakage, reported it, and arranged a replacement pair without delay.
Thank you for taking the time to send your comments. Your feedback helps us improve the service you receive.

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Review of
Florence Mill Care Home
from P C (Son of Resident) published on 9 December 2025 Submitted via Website • Report

Overall Experience

Friendly staff, compassionate and caring. Nothing is too much trouble. My mother was kept safe and was happy to be in the home because of the staff. They took the time to find out her needs and make sure she was very comfortable.

Reply from Katrine Simm, Home manager at Florence Mill Care HomeThank you so much for taking the time to leave Florence Mill a review, we appreciate your kind words. Your mum was very much loved on Moss House and she will be sadly missed.

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Review of
Beechcroft Care Home
from Pauline M (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report

Overall Experience

Well first of all I must say that ALL the staff & especially Lyndsey she goes above & beyond to help my mum settle in really quickly, I am so much appreciated that the work they do is hard as I was a carer for nearly 30 years so I know how difficult it can be at times, I just want to give Lyndsey all

the credit an so much more than she deserves to keep us informed about any changes to do with my mum.....you all do a great & wonderful job looking after my mum & all the other residents, keep up the good work xx

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you so much for taking the time to leave such a thoughtful and generous review. Hearing about your positive experience truly means the world to our entire team.
We were especially delighted to read your kind words about Lyndsey. She really is an outstanding member of our staff, and we are so proud that she made such a significant impact in helping your mum settle in so quickly and keeping you well-informed. We will make sure she gets all the credit she deserves-and more!
Your acknowledgement of how challenging, yet rewarding, this work is, especially given your nearly 30 years as a carer, makes your compliment even more meaningful. We know the trust you place in us is immense.
It is our genuine pleasure to care for your mum and all our residents. We will certainly keep up the great work!

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Review of
Beechcroft Care Home
from S C (Son of Resident) published on 5 December 2025 Submitted via Postal Card • Report

Overall Experience

On the whole very good. Wether their is enough staff it is hard to say. Sometimes it takes a while for carers to come and attend to needs I appreciate there are many other patients to care for, but especially with continence issues, it helps maintain patient dignity. Staff are very caring and patient.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeDear S C
Thank you for taking the time to share your feedback with us. We are very pleased to hear that you find our staff caring and patient, and that your overall experience has been very good. Your comments mean a great deal to the team.
We also appreciate your honest observations regarding response times, particularly in relation to continence care. Maintaining residents' dignity is a priority for us, and we are sorry for any occasions where you felt this may have been compromised. We continuously review our staffing levels and workflows to ensure we are meeting residents' needs as promptly as possible, and your feedback will be shared with the senior team as part of that ongoing improvement process.
Please be assured that we are committed to providing safe, respectful, and person-centred care. If you ever wish to discuss your concerns in more detail or share further suggestions, we would be very happy to speak with you directly.
Thank you again for your thoughtful review .

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Review of
Beechcroft Care Home
from Paul C (Nephew of Resident) published on 4 December 2025 Submitted via Postal Card • Report

Overall Experience

This home is a credit to the staff.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you, Paul, for taking the time to share such a positive review. Your feedback on the care, facilities, and overall support means a great deal to us. Thank you again for your trust and support.

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Review of
Ferndale Court Care Home
from Stephen H (Son of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

Pleased with the staff and my Mum enjoys Ferndale. I am pleased with how the staff interact with my Mum.
It is a relaxed feel in Ferndale and they are regularly changing up the environment.
I recommend Ferndale

Reply from Ristner Yarcia, Manager at Ferndale Court Care HomeThank you so much for your lovely feedback. We're delighted to hear that your mum is enjoying her time at Ferndale and that our team's interaction with her has made a positive difference. Creating a relaxed, welcoming environment is very important to us, and we're glad you've noticed the ongoing efforts to keep things fresh and engaging.
Your recommendation truly means a lot to us. Thank you for taking the time to share your experience.

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Review of
Florence Mill Care Home
from V S (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

In general Dads Care has been satisfactory. Im happy with Dads Carer's and how willing they are to listen to any of our concerns and do what they can to help Dad live a comfortable happy life. As a family we are seeing Dad Safe and Comfortable in his later years. This service has been a God send.

Reply from Katrine Simm, Home manager at Florence Mill Care HomeThank you so much for your honest review, as you know, as a management team, we are very approachable, happy to help and will always act in the best interest of our residents. It is an absolute pleasure to care for your dad, thank you for choosing Florence Mill.

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Review of
Beechcroft Care Home
from J H (Daughter-in-law of Resident) published on 2 December 2025 Submitted via Postal Card • Report

Overall Experience

When we arrived at Beechcroft for us it was a game changer. We felt so happy for the care our father in law received. The staff built a great rapport with us as a family and kept us up to date with all information.
We thank all staff who cared for my father in law.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you so much for sharing your wonderful feedback. We are honestly delighted to hear that your experience at Beechcroft was a positive one and that your father-in-law received such quality care. Building a strong rapport with families and keeping everyone well-informed is very important to us, and we're pleased that our team made a difference during this time.
Your kind words about our staff, facilities, and the overall care provided mean a great deal. We will be sure to pass your appreciation along to everyone involved in caring for your father-in-law.
Thank you once again for taking the time to share your experience. It was a pleasure to support your family.

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Care Homes Owned by Landona House Ltd in Cheshire

Landona House Ltd Locations in Cheshire (4)

Landona House Ltd Reviews in Cheshire (375)

Florence Mill Care Home

Ferndale Court Care Home

Ferndale Court Care Home

Ferndale Court Care Home

Beechcroft Care Home

Florence Mill Care Home

Beechcroft Care Home

Beechcroft Care Home

Beechcroft Care Home

Ferndale Court Care Home

Beechcroft Care Home

Ferndale Court Care Home

Beechcroft Care Home

Florence Mill Care Home

Beechcroft Care Home

Beechcroft Care Home

Beechcroft Care Home

Ferndale Court Care Home

Florence Mill Care Home

Beechcroft Care Home

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