Landona House Ltd in Cheshire | 4 Care Homes

Review of
Beechcroft Care Home
from R A (Son of Resident) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

The care home ensure my parent is in the lounge for most of the day and not in her bedroom which is good for companionship etc.
Staff inform me of any falls occurring in a timely manner & detail treatment/or if an ambulance has been called.
They have regular update meetings advising of events, or

what they have going on in the home & it is an opportunity to chat about any issues which may arise. There is also a suggestion box.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you so much for taking the time to share your feedback about the care your parent is receiving. We genuinely appreciate hearing from you. It's wonderful to know that your parent is benefiting from being in the communal lounge. Ensuring our residents have opportunities for companionship and social interaction is a high priority for us, and we are pleased this is making a positive difference.
Your kind words about the overall experience, especially highlighting the staff, care, and safety, mean a great deal to the whole team.
Thank you again for your review and for trusting us with your parents care.

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Review of
Ferndale Court Care Home
from Sam B (Granddaughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report

Overall Experience

Since losing my dad in January, I have taken over care for my grandad. The staff and management have been incredible with my grandad and myself. They keep me updated on him via phone, and any support or questions I have are no problem for the staff to point me in the right direction. The manager is

very approachable and caring. My grandad is being taken care of, and it puts my mind at ease. Thank you all.

Reply from Ristner Yarcia, Manager at Ferndale Court Care HomeThank you so much for your kind words. We are delighted to hear that you and your grandad feel supported and cared for. Our team strives to provide the highest level of care and to keep families informed and reassured, so it's wonderful to know that our efforts are making a positive difference. We will continue to provide the best possible support for your grandad and your family

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Review of
Beechcroft Care Home
from Steven L (Son of Resident) published on 10 December 2025 Submitted via Postal Card • Report

Overall Experience

My mum had the misfortune to Break her Glasses whist in the Home. The Home have since ordered a replacement pair at No Cost to Mum. This is very good because in most Homes or Workplaces they would say 'Tough get your own and pay for it yourself.'

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you for your feedback, Steven.
We replaced your mums glasses at no cost because you expect practical support and we acted quickly to give it. You highlighted that many places ask families to sort things out themselves. We prefer to remove stress and resolve issues on the spot.
We aim to give consistent care. You saw this when staff identified the breakage, reported it, and arranged a replacement pair without delay.
Thank you for taking the time to send your comments. Your feedback helps us improve the service you receive.

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Review of
Florence Mill Care Home
from P C (Son of Resident) published on 9 December 2025 Submitted via Website • Report

Overall Experience

Friendly staff, compassionate and caring. Nothing is too much trouble. My mother was kept safe and was happy to be in the home because of the staff. They took the time to find out her needs and make sure she was very comfortable.

Reply from Katrine Simm, Home manager at Florence Mill Care HomeThank you so much for taking the time to leave Florence Mill a review, we appreciate your kind words. Your mum was very much loved on Moss House and she will be sadly missed.

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Review of
Beechcroft Care Home
from Pauline M (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report

Overall Experience

Well first of all I must say that ALL the staff & especially Lyndsey she goes above & beyond to help my mum settle in really quickly, I am so much appreciated that the work they do is hard as I was a carer for nearly 30 years so I know how difficult it can be at times, I just want to give Lyndsey all

the credit an so much more than she deserves to keep us informed about any changes to do with my mum.....you all do a great & wonderful job looking after my mum & all the other residents, keep up the good work xx

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you so much for taking the time to leave such a thoughtful and generous review. Hearing about your positive experience truly means the world to our entire team.
We were especially delighted to read your kind words about Lyndsey. She really is an outstanding member of our staff, and we are so proud that she made such a significant impact in helping your mum settle in so quickly and keeping you well-informed. We will make sure she gets all the credit she deserves-and more!
Your acknowledgement of how challenging, yet rewarding, this work is, especially given your nearly 30 years as a carer, makes your compliment even more meaningful. We know the trust you place in us is immense.
It is our genuine pleasure to care for your mum and all our residents. We will certainly keep up the great work!

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Review of
Beechcroft Care Home
from S C (Son of Resident) published on 5 December 2025 Submitted via Postal Card • Report

Overall Experience

On the whole very good. Wether their is enough staff it is hard to say. Sometimes it takes a while for carers to come and attend to needs I appreciate there are many other patients to care for, but especially with continence issues, it helps maintain patient dignity. Staff are very caring and patient.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeDear S C
Thank you for taking the time to share your feedback with us. We are very pleased to hear that you find our staff caring and patient, and that your overall experience has been very good. Your comments mean a great deal to the team.
We also appreciate your honest observations regarding response times, particularly in relation to continence care. Maintaining residents' dignity is a priority for us, and we are sorry for any occasions where you felt this may have been compromised. We continuously review our staffing levels and workflows to ensure we are meeting residents' needs as promptly as possible, and your feedback will be shared with the senior team as part of that ongoing improvement process.
Please be assured that we are committed to providing safe, respectful, and person-centred care. If you ever wish to discuss your concerns in more detail or share further suggestions, we would be very happy to speak with you directly.
Thank you again for your thoughtful review .

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Review of
Beechcroft Care Home
from Paul C (Nephew of Resident) published on 4 December 2025 Submitted via Postal Card • Report

Overall Experience

This home is a credit to the staff.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you, Paul, for taking the time to share such a positive review. Your feedback on the care, facilities, and overall support means a great deal to us. Thank you again for your trust and support.

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Review of
Ferndale Court Care Home
from Stephen H (Son of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

Pleased with the staff and my Mum enjoys Ferndale. I am pleased with how the staff interact with my Mum.
It is a relaxed feel in Ferndale and they are regularly changing up the environment.
I recommend Ferndale

Reply from Ristner Yarcia, Manager at Ferndale Court Care HomeThank you so much for your lovely feedback. We're delighted to hear that your mum is enjoying her time at Ferndale and that our team's interaction with her has made a positive difference. Creating a relaxed, welcoming environment is very important to us, and we're glad you've noticed the ongoing efforts to keep things fresh and engaging.
Your recommendation truly means a lot to us. Thank you for taking the time to share your experience.

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Review of
Florence Mill Care Home
from V S (Daughter of Resident) published on 2 December 2025 Submitted via Website • Report

Overall Experience

In general Dads Care has been satisfactory. Im happy with Dads Carer's and how willing they are to listen to any of our concerns and do what they can to help Dad live a comfortable happy life. As a family we are seeing Dad Safe and Comfortable in his later years. This service has been a God send.

Reply from Katrine Simm, Home manager at Florence Mill Care HomeThank you so much for your honest review, as you know, as a management team, we are very approachable, happy to help and will always act in the best interest of our residents. It is an absolute pleasure to care for your dad, thank you for choosing Florence Mill.

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Review of
Beechcroft Care Home
from J H (Daughter-in-law of Resident) published on 2 December 2025 Submitted via Postal Card • Report

Overall Experience

When we arrived at Beechcroft for us it was a game changer. We felt so happy for the care our father in law received. The staff built a great rapport with us as a family and kept us up to date with all information.
We thank all staff who cared for my father in law.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you so much for sharing your wonderful feedback. We are honestly delighted to hear that your experience at Beechcroft was a positive one and that your father-in-law received such quality care. Building a strong rapport with families and keeping everyone well-informed is very important to us, and we're pleased that our team made a difference during this time.
Your kind words about our staff, facilities, and the overall care provided mean a great deal. We will be sure to pass your appreciation along to everyone involved in caring for your father-in-law.
Thank you once again for taking the time to share your experience. It was a pleasure to support your family.

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Review of
Ferndale Court Care Home
from E H (Daughter of Resident) published on 1 December 2025 Submitted via Website • Report

Overall Experience

Our mother has been in Ferndale Court since September 2024, we as a family could not look after mum full time unfortunately! The decision was taken out of our hands because of mum falling.
The care she is receiving is second to none. We feel she is being well looked after by all the staff (some

over and beyond). The home is spotlessly clean well done Bev and team. Rishna the manager is very approachable and has addressed any issues we have had. Another mention to Kevin for keeping the residents entertained. These carers work extremely hard and definitely earn their wage.
Thank you Ferndale Court for all you do for our mum.

Reply from Ristner Yarcia, Manager at Ferndale Court Care HomeThank you so much for your wonderful feedback. It truly means the world to our entire team. We are grateful for your trust and are delighted to hear that your mum feels well cared for and comfortable with us. Our staff take great pride in going above and beyond, and your kind words will be shared with everyone. Your appreciation reminds us why we do what we do. Thank you for taking the time to acknowledge the hard work and dedication of our carers. It is an honour to look after your mum, and we will continue to do our very best for her every day

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Review of
Beechcroft Care Home
from Annie O (Daughter of Resident) published on 25 November 2025 Submitted via Website • Report

Overall Experience

Mum was brought to Beechcroft as a temporary resident initially, for respite for the family. As time went by my family realised that it was the best place for her.
She is safe and well cared for.
The manager and staff go to extreme lengths to meet her needs. Her room is like a home from home. There

is nothing denied to her.
Beechcroft care home has everything you could possibly need/want.
The meals are excellent and plenty of choice.
I would recommend this care home to anyone who is worried about their loved one settling down.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you so much for your heartfelt review. We are truly grateful that you took the time to share your experience. We are especially pleased that her transition from respite to longer-term care felt right for your family. Creating a "home from home" and offering choice, comfort, and compassionate support are at the heart of what we do.
Thank you again for your kind recommendation. Please know that we are always here for your mum and for your family.

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Review of
Beechcroft Care Home
from Paul M (Son of Resident) published on 29 September 2025 Submitted via Website • Report

Overall Experience

My dad was a resident at Beechcroft Care Home from September 2024 until he sadly passed away on the 18th of September 2025 in hospital.
The professional approach of all the care team members and management was second to none for the entire time that my dad was a resident in there care.
The communication

I received throughout the entire time my dad was in there care was nothing short of exceptional.
Nothing was too much trouble for any member of the care team or management.
They were always very professional, friendly, polite and are extremely hard working individuals.
Dad was always treated with respect, compassion & kindness throughout his time at this lovely care home.
I can not thank these very hard working people enough for making the last year of my dads life as comfortable as possible.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you so much for taking the time to share your experience with Beechcroft, especially during such a difficult time. We're truly sorry for the loss of your father, and please accept our heartfelt condolences.It means a lot to all of us from the care staff to management to hear that your dad was treated with respect, compassion, and kindness during his time with us. Your kind words are a wonderful reminder of the dedication we aim to provide every day. Thank you again for trusting us to care for your dad.

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Review of
Ferndale Court Care Home
from H J (Granddaughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

My nan has been at the care home for about 6 weeks. She has come on leaps and bounds and seems genuinely happy. She seems to really like the staff and residents.

Reply from Ristner Yarcia, Manager at Ferndale Court Care HomeThank you for taking the time to complete a review, and thank you for the star ratings for each question. I can assure you that our main goal here at Ferndale Court Nursing Home is to provide the highest standard of person-centred care for all service users, and we are doing our best to achieve this through teamwork and positive relationships with external professionals and with family. If you have any concerns, please do not hesitate to speak to me. Thank you

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Review of
Ferndale Court Care Home
from Alison W (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

Lovely visit, mum doing well, home smells fresh and looks appealing. Lovely staff.

Reply from Ristner Yarcia, Manager at Ferndale Court Care HomeThank you for your review and comments, it is great to see that you are happy with the care home and support provided. We are in the process of environmental changes and redecoration within the care home. If you have any concerns, please do not hesitate to speak to me. Thank you

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Review of
Beechcroft Care Home
from Eric B (Son-in-law of Resident) published on 27 August 2025 Submitted via Website • Report

Overall Experience

My Mother in Law was in the care home for 13 months. Due to a change in her circumstances she had to be moved. Nothing at all to do with Beechcroft.
The care she has received during her 13 months was exemplary. The staff were wonderful and attentive. We visited at different times during the day and

nothing was ever too much trouble.
The food served was excellent and cooked fresh daily. Help feeding if required was always given.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you so much for taking the time to share your kind words about your mother-in-law's . The well-being of our residents is our top priority, and we're especially proud of our kitchen team for their hard work in preparing fresh, excellent meals every day . It has been our privilege to care for your mother-in -law and we send our very best wishes to you and your family.

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Review of
Beechcroft Care Home
from Carole B (Daughter of Resident) published on 27 August 2025 Submitted via Website • Report

Overall Experience

Our mum was placed in Beechcroft from June 2024 until July 2025. Unfortunately due to circumstances beyond our control she was moved to another location.
During her stay she was treated with respect, kindness, compassion and received excellent care. All members of nursing and care staff were extremely

attentive to mum and attended to her every need. We are sad mum had to leave as she could not have been treated better anywhere else.

Reply from Florin Hergheligiu, Home Manager at Beechcroft Care HomeThank you so much for taking the time to send us your kind words about your mum's stay with us at Beechcroft.It means a great deal to the entire team to know that your mum was treated with the respect, kindness, and excellent care she deserved. We were very sad to see her go and we wish her all the best in her new home. Thank you for allowing us to be part of your mum's journey; we wish you and your family every happiness for the future

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Review of
Ferndale Court Care Home
from H R (Resident) published on 4 August 2025 Submitted via Postal Card • Report

Overall Experience

I have found staff to be extremely hard working respectful and give residents dignity. Nothing is too much trouble. Improvements: I think their needs to be more recreational facilities for example darts, jigsaw, pool, chess, dominoes, draughts and other games. Further the rooms (doors etc) needs a little

work on them.

Reply from Kevin Robinson-Husband, Director of Operations at Ferndale Court Care HomeThank you for your review and comments, it is great to see that you are happy with the care home and support provided. We are in the process of environmental changes and redecoration within the care home.

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Review of
Ferndale Court Care Home
from Lorraine R (Sister-in-law of Resident) published on 30 July 2025 Submitted via Postal Card • Report

Overall Experience

Very helpful and polite - all the staff and the manager

Reply from Ristner Yarcia, Manager at Ferndale Court Care HomeThank you for taking the time to complete a review, and thank you for the star ratings for each question. I can assure you that our main goal here at Ferndale Court Nursing Home is to provide the highest standard of person-centred care for all service users, and we are doing our best to achieve this through teamwork and positive relationships with external professionals and with family. If you have any concerns, please do not hesitate to speak to me. Thank you

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Review of
Ferndale Court Care Home
from K H (Son of Resident) published on 16 July 2025 Submitted via Website • Report

Overall Experience

My mother was thought to have had a stroke and was sent to the hospital but as next of kin wasn't told by the home I had to find out from her lodger, when the hospital phoned the home to find out what medication she was on and what she had had no one answers the phone.

Reply from Kevin Robinson-Husband, Director of Operations at Ferndale Court Care HomeThank you for taking the time to share your concerns with us. We are genuinely sorry to hear that you had a negative experience. We take all feedback seriously as part of our commitment to providing high-quality care. We are disappointed that you feel this way, and we would like to address the points you have raised. Some of the comments made in your review are factually incorrect, which is why we invited you to meet in person with our Manager & Director to discuss them fully. Although you declined several invitations for a face-to-face meeting, we have spoken with you by telephone to go through your concerns and to explore ways of moving forward together.Please be assured that we strive to deliver outstanding quality of care to all our residents and to enhance the experience of both service users and their families. I would like to apologise again for the issues you have encountered. We are committed to learning from feedback and continually improving the service we offer.

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Care Homes Owned by Landona House Ltd in Cheshire

Landona House Ltd Locations in Cheshire (4)

Landona House Ltd Reviews in Cheshire (367)

Beechcroft Care Home

Ferndale Court Care Home

Beechcroft Care Home

Florence Mill Care Home

Beechcroft Care Home

Beechcroft Care Home

Beechcroft Care Home

Ferndale Court Care Home

Florence Mill Care Home

Beechcroft Care Home

Ferndale Court Care Home

Beechcroft Care Home

Beechcroft Care Home

Ferndale Court Care Home

Ferndale Court Care Home

Beechcroft Care Home

Beechcroft Care Home

Ferndale Court Care Home

Ferndale Court Care Home

Ferndale Court Care Home

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