Ferndale Court Care Home

St Michael's Road, Widnes WA8 8TF
Review Us
9.2 83 Reviews
  • Ferndale Court Care Home, Widnes
Situated in the Ditton area of Widnes, Ferndale Court is a spacious and purpose-built home, offering personalised residential, nursing and residential dementia care to older people.

Tastefully decorated, all living and dining areas contain simple yet comfortable furnishings and the home also boasts a lovely café area, where residents and relatives love to sit, relax and socialise, as well as a hair salon and a range of both premier and en-suite bedrooms. Meanwhile, the selection of carefully curated dining areas are the perfect space to share meals with other residents, or enjoy visits with family and friends.

The team at Ferndale Court are hand selected for their skillset as well as their passion for delivering the highest quality care for all residents. From the kitchen team to the 24-7 care team, every team member is there to support residents to live the best quality of life possible.

As well as offering a wide ranging activities programme within the home, engaging with the wider community is also highly encouraged at Ferndale Court. Whether it be building relationships with local community groups or schools to visiting different places around the area, there is something for every resident to get involved in.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1180 – £1300
  • Self-Funded Residential Dementia Care: £1180 – £1300
  • Self-Funded Nursing Care: £1180 – £1300
  • RESPITE Self-Funded Residential Care: £1180 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1180 – £1300

All fee's will be discussed on initial enquiry

These prices are only a guideline, please contact Ferndale Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Ristner Calagui Yarcia (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Able to admit over 24 hours per day - Able to admit Local Authority, Health, CCG and Private
  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Single Rooms with Ensuite Wet Room (58)

Visiting

  • The Care Home has no restrictions to visiting.

Parking

  • The Care Home has a private parking area for visitors to park.

Ferndale Court Care Home Reviews (83)

9.2

Ferndale Court Care Home has a Review Score of 9.2 (9.219) out of 10, based on 21 reviews in the last 2 years.
Over all time Ferndale Court Care Home has 83 reviews.

Overall Experience
  • 55
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Date Published
  • 83
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Reviewer Connection to Ferndale Court Care Home
  • 23
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  • 7
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  • 2
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Total of 83, showing 1-20
Review from H J (Granddaughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My nan has been at the care home for about 6 weeks. She has come on leaps and bounds and seems genuinely happy. She seems to really like the staff and residents.
Reply from Ristner Yarcia, Manager at Ferndale Court Care Home

Thank you for taking the time to complete a review, and thank you for the star ratings for each question. I can assure you that our main goal here at Ferndale Court Nursing Home is to provide the highest standard of person-centred care for all service users, and we are doing our best to achieve this through teamwork and positive relationships with external professionals and with family. If you have any concerns, please do not hesitate to speak to me. Thank you

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Review from Alison W (Daughter of Resident) published on 17 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely visit, mum doing well, home smells fresh and looks appealing. Lovely staff.
Reply from Ristner Yarcia, Manager at Ferndale Court Care Home

Thank you for your review and comments, it is great to see that you are happy with the care home and support provided. We are in the process of environmental changes and redecoration within the care home. If you have any concerns, please do not hesitate to speak to me. Thank you

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Review from H R (Resident) published on 4 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found staff to be extremely hard working respectful and give residents dignity. Nothing is too much trouble. Improvements: I think their needs to be more recreational facilities for example darts, jigsaw, pool, chess, dominoes, draughts and other games. Further the rooms (doors etc) needs a little
work on them.
Reply from Kevin Robinson-Husband, Director of Operations at Ferndale Court Care Home

Thank you for your review and comments, it is great to see that you are happy with the care home and support provided. We are in the process of environmental changes and redecoration within the care home.

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Review from Lorraine R (Sister-in-law of Resident) published on 30 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful and polite - all the staff and the manager
Reply from Ristner Yarcia, Manager at Ferndale Court Care Home

Thank you for taking the time to complete a review, and thank you for the star ratings for each question. I can assure you that our main goal here at Ferndale Court Nursing Home is to provide the highest standard of person-centred care for all service users, and we are doing our best to achieve this through teamwork and positive relationships with external professionals and with family. If you have any concerns, please do not hesitate to speak to me. Thank you

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Review from K H (Son of Resident) published on 16 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
My mother was thought to have had a stroke and was sent to the hospital but as next of kin wasn't told by the home I had to find out from her lodger, when the hospital phoned the home to find out what medication she was on and what she had had no one answers the phone.
Reply from Kevin Robinson-Husband, Director of Operations at Ferndale Court Care Home

Thank you for taking the time to share your concerns with us. We are genuinely sorry to hear that you had a negative experience. We take all feedback seriously as part of our commitment to providing high-quality care. We are disappointed that you feel this way, and we would like to address the points you have raised. Some of the comments made in your review are factually incorrect, which is why we invited you to meet in person with our Manager & Director to discuss them fully. Although you declined several invitations for a face-to-face meeting, we have spoken with you by telephone to go through your concerns and to explore ways of moving forward together.Please be assured that we strive to deliver outstanding quality of care to all our residents and to enhance the experience of both service users and their families. I would like to apologise again for the issues you have encountered. We are committed to learning from feedback and continually improving the service we offer.

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Review from V C (Wife of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was concerned when my husband had to transfer from a care home to Ferndale. The hospital consultant emphasised the need for nursing care from February 2025. My concerns were groundless. Both my husband and I have been treated well and with respect. The nursing and care given to the former have been
wonderful. I congratulate management and staff on a job well done with compassion.
Reply from Ristner Yarcia, Manager at Ferndale Court Care Home

Thank you for taking the time to complete a review, and thank you for the star ratings for each question. I can assure you that our main goal here at Ferndale Court Nursing Home is to provide the highest standard of person-centred care for all service users, and we are doing our best to achieve this through teamwork and positive relationships with external professionals and with family. Just to let you know that my office is always open if you have any concerns.

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Review from L M (Son of Resident) published on 21 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is well looked after. She's happy. The staff really care for her and take time to chat to her. The activities guy is great too. He organises lots of events day to day and lots of things based on the theme of the moment.
Reply from Ristner Yarcia, Manager at Ferndale Court Care Home

Thank you for taking the time to complete a review and thank you for the star ratings to each question. I can assure you that our main goal here at Ferndale Court Nursing Home is to provide the highest standard of person centred care for all service users and we are doing our best to achieve this through team work and positive relationship with external professionals and to family. If you have any concerns, please do not hesitate to speak to me, my office is always open. Again, thank you for the positive feedback

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Review from C W (Friend of Resident) published on 15 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleasant afternoon with my friend, joining her in the singing and chair exercise activity, which she was taking part in. Ticked good in two places in boxes below, only visit every couple of months, and so not really able to comment other than what I see on my visits.
Reply from Ristner Yarcia, Manager at Ferndale Court Care Home

Thank you for taking the time to complete a review and thank you for the star ratings to each question. I can assure you that our main goal here at Ferndale Court Nursing Home is to provide the highest standard of person centred care for all service users and we are doing our best to achieve this through team work and positive relationship with external professionals and to family. Just to let you know that my office is always open if you have any concerns.

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Review from J B (Sister of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are all very pleasant and helpful to residents and visitors. The entertainment gentleman is always so very cheerful with residents and makes them feel important and part of the community, making them feel special, and includes visitors.
Reply from Ristner Yarcia, Manager at Ferndale Court Care Home

Thank you for taking the time to complete a review and thank you for the star ratings to each question. I can assure you that our main goal here at Ferndale Court Nursing Home is to provide the highest standard of person centred care for all service users and we are doing our best to achieve this through team work and positive relationship with external professionals and to family. Just to let you know that my office is always open if you have any concerns.

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Review from T H (Daughter-in-law of Resident) published on 27 February 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Myself and my husband regularly visit my Mother in Law who being a former District Nurse has always been up and dressed early in the day. She has been in this home now for 4 half months and it's like the level of care isn't there, this is not the carer's fault as they seem to be very short staffed.
There has never been a time in these 4 months when a family member has visited that she's been out of bed before 11.30am washed, dressed and sat in her chair. This is only a small snippet into the failings that I have noted throughout her stay and I'm afraid this puts the home in a very bad light. There are buzzers going off constantly, people wanting attention, residents shouting for assistance. This is having a detrimental affect on my health, never mind my Mother in Law.
Reply from Kevin Robinson-Husband, Director of Operations at Ferndale Court Care Home

I'm sorry to hear that your experience has not been a positive one. Your feedback is valuable to us as it helps improve our services. I have spoken with the home manager and requested that they arrange a call with you to discuss this further.

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Review from Elaine P (Daughter of Resident) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff at Ferndale enough for providing excellent care for my mum - it was a very hard decision for us as a family to let go and hand over our precious mum/nanna to somebody else's care but they made the transition so easy providing a safe and happy environment - thank you for taking
such special care of her
Reply from Ristner Yarcia, Manager at Ferndale Court Care Home

Thank you for taking the time to complete a review and thank you for the star ratings to each question. I can assure you that our main goal here at Ferndale Court Nursing Home is to provide the highest standard of person centred care for all service users and we are doing our best to achieve this through team work and positive relationship with external professionals. Just to let you know that my office is always open if you want to speak to me in relation to the care of your mother. Have a nice day

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Review from J H (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving mum to Ferndale Court has meant that I know that she is safe and well cared for. I can visit mum whenever I want and all the staff are amazing and a credit to this home. One of the main reasons I like this home is the staff and the small residential unit which suits my mum as it's not too overwhelming
for her. I would definitely recommend Ferndale Court to anyone looking for a place for a family member or friend.
Reply from Ristner Yarcia, Manager at Ferndale Court Care Home

Thank you for taking the time to complete a review and thank you for the star ratings to each question. I can assure you that our main goal here at Ferndale Court Nursing Home is to provide the highest standard person centered care for all service users. Just to let you know that my office is always open if you want to speak to me in relation to the care of your mother. Have a nice day.

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Review from B E (Wife of Resident) published on 20 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My husband needs more help with his food whether it is soup or cereals because he spills most of it. Also, he eats with his fingers a lot and his hands are not clean. They should be washed before he eats as a matter of hygiene. He can only use one hand so his food should be cut up so he can eat with
a fork.
Reply from Kevin Robinson-Husband, Director of Operations at Ferndale Court Care Home

Thank you for the review. We will speak with the staff team to address your comments above, I would like to thank you for taking the time to complete a review and thank you for the star ratings to each question.

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Review from Gwenyth R (Sister of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Home was beautifully decorated at Christmas and very welcoming.
My sister's room was also well decorated and she received many small gifts.
I visited on Christmas morning and there was a good atmosphere by the staff.
Reply from Kevin Robinson-Husband, Director of Operations at Ferndale Court Care Home

Thank you for your lovely comments, we will share these with the staff teams. These comments help us to continuous improve our services in which we provide.

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Review from T M (Daughter of Resident) published on 18 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Just been to a swing singer at Ferndale Court. My mum loved the singer and her interaction with him was amazing. She really enjoyed herself. Thanks to all involved.
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Review from L S (Friend of Resident) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are great very helpful and caring. There are plenty of activities and support.
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Review from A E (Partner of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
The only good thing about Ferndale was the food and the activities. Ferndale Residential is fine if you are mobile and healthy but be vigilant if your loved one becomes ill as they are not medically trained so you must ensure that they are looked after properly. My loved one suffered needlessly with
regard to nursing care.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ferndale Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Due to the nature of your allegations and our inability to fully investigate these without verifying the legitimacy of your concerns, we ask that you get in touch with the home's Manager on 0151 257 9111 or via ferndalecourt.Mgr@hc-one.co.uk to provide us with the opportunity to discuss your concerns in more detail.

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Review from Brendan C (Nephew of Resident) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caring, helpful and friendly staff.
In twelve months, not had one negative experience.
The room is quite small and slightly dated, but the positive aspects outweigh this.
Excellent activities provided by a dedicated and enthusiastic staff member.
Pleasant communal areas.
Very flexible visiting
times.
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Review from Margaret O (Cousin of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my cousin on three occasions this year and it was welcoming in the care home. The staff are lovely. My cousin loves being in Ferndale and is very happy there.
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Review from K P (Daughter of Resident) published on 7 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad moved across to Ferndale Court following Mum's death. It was a gradual process and we felt very safe and assured that Dad was being looked after. Both me and my brother live a significant distance from here so I am grateful that Dad lives in a safe and comfortable environment and we know he is looked
after. I know that he struggles more at weekends as there is less to do and we try and take him out more. I would recommend this place to other families if they were thinking of placing a loved one in case. It's difficult but Dad is in the safest and comfortable home.
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Current Review Score: 9.2 (9.219)

Overview of Review Score

The Review Score of 9.2 (9.219) out of 10 for Ferndale Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.2 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.219 for Ferndale Court Care Home is calculated as follows: ( (135 Excellents x 5) + (76 Goods x 4) + (15 Satisfactorys x 3) + (10 Poors x 2) + (15 Very Poors x 1) ) ÷ 251 Ratings = 4.219
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ferndale Court Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Dec 2024

Overall Good

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Ristner

Ristner Yarcia

Job Title: Nursing Home Manager Joined: 2024

Ristner joined Ferndale Court on September 24. Ristner is a registered nurse. Ristner has years of experience and knowledge of working within the care sector, working as a Nurse, as a clinical lead in his current role as Home Manager.

Frequently Asked Questions about Ferndale Court Care Home

What types of Care is Ferndale Court Care Home registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Ferndale Court Care Home have?

There are 58 Single Rooms.

What are the Facilities & Services at Ferndale Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ferndale Court Care Home to the centre of Widnes?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferndale Court Care Home to verify any information. View our terms and conditions. Ferndale Court Care Home has an Enhanced Service - more info.