Ferndale Court Care Home

St Michael's Road, Widnes WA8 8TF
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9.2 81 Reviews
  • Ferndale Court Care Home, Widnes
Situated in the Ditton area of Widnes, Ferndale Court is a spacious and purpose-built home, offering personalised residential, nursing and residential dementia care to older people.

Tastefully decorated, all living and dining areas contain simple yet comfortable furnishings and the home also boasts a lovely café area, where residents and relatives love to sit, relax and socialise, as well as a hair salon and a range of both premier and en-suite bedrooms. Meanwhile, the selection of carefully curated dining areas are the perfect space to share meals with other residents, or enjoy visits with family and friends.

The team at Ferndale Court are hand selected for their skillset as well as their passion for delivering the highest quality care for all residents. From the kitchen team to the 24-7 care team, every team member is there to support residents to live the best quality of life possible.

As well as offering a wide ranging activities programme within the home, engaging with the wider community is also highly encouraged at Ferndale Court. Whether it be building relationships with local community groups or schools to visiting different places around the area, there is something for every resident to get involved in.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1180 – £1300
  • Self-Funded Residential Dementia Care: £1180 – £1300
  • Self-Funded Nursing Care: £1180 – £1300
  • RESPITE Self-Funded Residential Care: £1180 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1180 – £1300

All fee's will be discussed on initial enquiry

These prices are only a guideline, please contact Ferndale Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Ristner Calagui Yarcia (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Able to admit over 24 hours per day - Able to admit Local Authority, Health, CCG and Private
  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Single Rooms with Ensuite Wet Room (58)

Visiting

  • The Care Home has no restrictions to visiting.

Parking

  • The Care Home has a private parking area for visitors to park.

Ferndale Court Care Home Reviews (81)

Total of 81, showing 41-60
9.2

Ferndale Court Care Home has a Review Score of 9.2 (9.176) out of 10, based on 19 reviews in the last 2 years. Over all time Ferndale Court Care Home has 81 reviews.

Overall Experience

  • 54
  • 22
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  • 0
  • 4

Date Published

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Review from P P (Son of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad's initial experience of living in a care home has been fully supported by careing and empathetic management and staff. Management have explained and reassured our family every step of my dad's journey. The staff have a professional yet friendly manner and are quick to provide answers to questions
and are very reassuring to my dad who is both blind and has E.M.I needs. He has settled in very well due to the manner and approachability of all involved at Ferndale from the office to management. They all treat dad with dignity and I couldn't wish for a better environment.

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Review from J F (Daughter of Resident) published on 7 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We view Ferndale Court very much like home from home. Our Mum is the most important person in the world to us, and we feel confident that the staff have understood this and look after her with love and attention.
Thank you.

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Review from S L (Daughter of Resident) published on 1 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very happy in the home, which gives me peace of mind.

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Review from R J (Son of Resident) published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With the acceptance of my father, I cannot express my happiness. He is more than happy and has had no issues at all with settling in.

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Review from Karen M (Daughter of Resident) published on 12 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was admitted to Ferndale in September 2019. Shortly after admission, she was hospitalised with a previous condition. Unfortunately, she deteriorated while she was in hospital. She was discharged as medically fit and returned to Ferndale to continue her care. The care, support and consideration
shown by all the staff at Ferndale was more than we could ever have hoped for. On our mum's final days, as a family, we were welcomed into the home to stay at any time and to visit Mum at any time. As a family this gave us time to spend with Mum over her lasting hours. This was invaluable for our family as it brought us all together with our Mum and Dad to say our final goodbyes to Mum. This made our mums passing that little bit more bearable to be able to feel like we were at 'home' rather than in a home. We would have no hesitation in recommending Ferndale as a care home to anybody who asked us what our opinion was. Thank you all to the amazing staff.

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Review from Mandy H (Daughter of Resident) published on 11 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our Mum, unfortunately, had a short stay in Ferndale before she passed away. Mum went there in September 2019 and passed away on 2nd November. During her stay, the staff were supportive, kind, caring and professional and this was not only to Mum but to us as a family.
We were spending a great deal
of time at the care home along with Dad and we felt like it was our home as well as Mum's. The staff were constantly checking on Mum even though she was on bed care they sometimes dressed her so it didn't look like she was just in her nightclothes constantly. These small things helped us as a family, as we felt she was still keeping her dignity.
Mum required nursing and she was given that with a lot of compassion and care. We could not have asked more of the staff at the home they were all so caring right across the board. We will always be grateful for the lovely, peaceful ending Mum had and this was down to the staff at the home.
From our experience, we would not hesitate to recommend Ferndale.

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Review from J B (Daughter of Resident) published on 18 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has had a relatively short stay at Ferndale but as a family, we all wished he had been able to be there longer than in hosptial. What a fabulous home with fabulous management and staff. They have been so good with my dad and would recommend Ferndale to anyone considering a care home for their
relative.

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Review from Barbara P (Wife of Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband received in Ferndale was excellent. The staff were marvellous to my husband and also to all members of our family. Very friendly, nothing too much trouble. The food looked good, like home cooking. Also the entertainment chap actually got my husband singing!

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Review from Phillip N (Son of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my mum became a patient here, the staff welcomed us and was very friendly and each member explained what their job was.
As a family, we are happy with all the service that she is receiving on a day to day basis. Our mum is very happy also.
Thank you for your help and support. Much appreciated.

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Review from Y W (Daughter of Resident) published on 16 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No complaints at all. Mom loved living at Ferndale Court.
Staff were brilliant, very kind and caring, always looked after us and mom.
The kitchen staff were great, would always change mom's menu if needed. Nothing too much trouble for anyone.
Would absolutely recommend this care home.

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Review from Eileen B (Daughter of Resident) published on 14 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad is very settled at Ferndale Court. He is encouraged to join in all activities to avoid isolation. He is always treated well and with respect. Therefore reducing worry for immediate family. He seems very happy living at Ferndale.

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Review from Ian M (Son of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care that my mother has received at Ferndale Court has been excellent and I recommend to anyone. For me, my mum would not still be with us without the level of care that has been provided by the team.

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Review from J F (Daughter of Resident) published on 17 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has struggled of late and with the kindness and care of all staff, they have made this easier for both Mum and family.

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Review from S R (Daughter of Resident) published on 17 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in this home for five and a half years. She was really well looked after. I couldn't have asked for better care towards the end of her life. She asked to die in the home, not in hospital.
I can't speak highly enough of the manager and the staff. At the end of her life, I was given a room
so I could stay with Mum until the end. The staff were amazing, two of them staying for ten hours after their shift finished. I can't praise this home, staff and manager enough.
Well done everyone and thank you all.

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Review from Mark K (Son of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ferndale is a very well run establishment. The staff are very helpful and I feel my mother is well looked after and happy in the home. The activities are quite good. My only disappointment with the home is sometimes, the food is not the standard you would expect.

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Review from S H (Son of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall care is very good. Staff are so friendly and will always help.

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Review from A L (Friend of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit the home regularly and found the atmosphere lovely and all the staff are helpful and caring.

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Review from J P (Son of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my mum's second care home and this is far the best. Both mum and family are very happy with all services.

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Review from E H (Sister of Resident) published on 14 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This was a very nice visit today (with my husband) to see my sister.
It was her birthday and the staff made a great effort to make it a happy one for her. As visitors, we were afforded a lovely welcome. It was lovely to see my sister enjoying all the attention. The companionship was really well received
by her.

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Review from Anne K (Relative of Resident) published on 10 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Most of the staff are excellent but a few exceptions when they are abrupt with my mum.

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Current Review Score: 9.2 (9.176)

Overview of Review Score

The Review Score of 9.2 (9.176) out of 10 for Ferndale Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.176 for Ferndale Court Care Home is calculated as follows: ( (120 Excellents x 5) + (67 Goods x 4) + (15 Satisfactorys x 3) + (10 Poors x 2) + (15 Very Poors x 1) ) ÷ 227 Ratings = 4.176

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ferndale Court Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Dec 2024

Overall
Good

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Ristner

Ristner Yarcia

Job Title: Nursing Home Manager

Joined: 2024

Ristner joined Ferndale Court on September 24. Ristner is a registered nurse. Ristner has years of experience and knowledge of working within the care sector, working as a Nurse, as a clinical lead in his current role as Home Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferndale Court Care Home to verify any information. View our terms and conditions. Ferndale Court Care Home has an Enhanced Service - more info.