Ferndale Court Care Home

St Michael's Road, Widnes WA8 8TF
Review Us
9.3 90 Reviews
  • Ferndale Court Care Home, Widnes
Situated in the Ditton area of Widnes, Ferndale Court is a spacious and purpose-built home, offering personalised residential, nursing and residential dementia care to older people.

Tastefully decorated, all living and dining areas contain simple yet comfortable furnishings and the home also boasts a lovely café area, where residents and relatives love to sit, relax and socialise, as well as a hair salon and a range of both premier and en-suite bedrooms. Meanwhile, the selection of carefully curated dining areas are the perfect space to share meals with other residents, or enjoy visits with family and friends.

The team at Ferndale Court are hand selected for their skillset as well as their passion for delivering the highest quality care for all residents. From the kitchen team to the 24-7 care team, every team member is there to support residents to live the best quality of life possible.

As well as offering a wide ranging activities programme within the home, engaging with the wider community is also highly encouraged at Ferndale Court. Whether it be building relationships with local community groups or schools to visiting different places around the area, there is something for every resident to get involved in.
Show Ferndale Court Care Home on the Map

Care Provided by Ferndale Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1180 – £1300
  • Self-Funded Residential Dementia Care: £1180 – £1300
  • Self-Funded Nursing Care: £1180 – £1300
  • RESPITE Self-Funded Residential Care: £1180 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1180 – £1300

All fee's will be discussed on initial enquiry

These prices are only a guideline, please contact Ferndale Court Care Home to find out the exact price for your requirements.

Contact Ferndale Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Ferndale Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ristner Calagui Yarcia (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Single Rooms with Ensuite Wet Room (58)

Visiting

  • The Care Home has no restrictions to visiting.

Parking

  • The Care Home has a private parking area for visitors to park.

Ferndale Court Care Home Reviews (90)

9.3

Ferndale Court Care Home has a Review Score of 9.3 (9.313) out of 10, based on 25 reviews in the last 2 years.
Over all time Ferndale Court Care Home has 90 reviews.

Overall Experience
  • 60
  • 25
  • 1
  • 0
  • 4
Date Published
  • 90
  • 11
  • 19
  • 25
  • 65
Reviewer Connection to Ferndale Court Care Home
  • 25
  • 21
  • 7
  • 6
  • 6
  • 5
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 90, showing 21-40
Review from Gwenyth R (Sister of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The Home was beautifully decorated at Christmas and very welcoming.
My sister's room was also well decorated and she received many small gifts.
I visited on Christmas morning and there was a good atmosphere by the staff.
Reply from Kevin Robinson-Husband, Director of Operations at Ferndale Court Care HomeThank you for your lovely comments, we will share these with the staff teams. These comments help us to continuous improve our services in which we provide.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T M (Daughter of Resident) published on 18 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Just been to a swing singer at Ferndale Court. My mum loved the singer and her interaction with him was amazing. She really enjoyed herself. Thanks to all involved.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L S (Friend of Resident) published on 4 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are great very helpful and caring. There are plenty of activities and support.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A E (Partner of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
The only good thing about Ferndale was the food and the activities. Ferndale Residential is fine if you are mobile and healthy but be vigilant if your loved one becomes ill as they are not medically trained so you must ensure that they are looked after properly. My loved one suffered needlessly with
regard to nursing care.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Ferndale Court Care HomeThank you for your review, we value all feedback as this helps us to improve our service where required. Due to the nature of your allegations and our inability to fully investigate these without verifying the legitimacy of your concerns, we ask that you get in touch with the home's Manager on 0151 257 9111 or via ferndalecourt.Mgr@hc-one.co.uk to provide us with the opportunity to discuss your concerns in more detail.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Brendan C (Nephew of Resident) published on 20 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caring, helpful and friendly staff.
In twelve months, not had one negative experience.
The room is quite small and slightly dated, but the positive aspects outweigh this.
Excellent activities provided by a dedicated and enthusiastic staff member.
Pleasant communal areas.
Very flexible visiting
times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret O (Cousin of Resident) published on 5 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited my cousin on three occasions this year and it was welcoming in the care home. The staff are lovely. My cousin loves being in Ferndale and is very happy there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K P (Daughter of Resident) published on 7 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad moved across to Ferndale Court following Mum's death. It was a gradual process and we felt very safe and assured that Dad was being looked after. Both me and my brother live a significant distance from here so I am grateful that Dad lives in a safe and comfortable environment and we know he is looked
after. I know that he struggles more at weekends as there is less to do and we try and take him out more. I would recommend this place to other families if they were thinking of placing a loved one in case. It's difficult but Dad is in the safest and comfortable home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R M (Son of Resident) published on 2 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parents were together in Ferndale Court Care Home until my mum passed in September. The staff in Mews and Court recognised my dad's loneliness and together they introduced my dad to the activities at Court. The change was introduced and not rushed. Dad is now settled into the Court and in lining
in with the excellent activities led by a very enthusiastic Irish gentleman. Dad enjoys the food and good company of the staff and other residents. Dad is terminally ill but the move to the Court has given him a new lease of life.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Thomas R (Friend of Resident) published on 5 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a shout-out to the Ferndale activities coordinator. A wonderful man that clearly loves his work! It's a joy to watch as he interacts with the resident. An expert in the art of love in action. Bless you all!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P A (Friend of Resident) published on 25 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has settled in and is very happy with the care she is receiving. Staff are friendly, cheerful and provide an excellent standard of care. I have been very impressed by the wide range of activities they have organised for the residents, their families and friends; very enjoyable and much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G I (Nephew of Resident) published on 17 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle was discharged from hospital with terminal cancer. As a family, we had limited experience of care homes. We have however been very pleased with the excellent level of care that my uncle received and the way we as family visitors have been treated by the professional caring friendly staff. Thank
you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from H W (Daughter of Resident) published on 16 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am delighted with the way our mum has settled into her new surroundings. It took a while, but the staff persevered, and now Mum feels confident again to sit in the shared lounge and dining room. Staff and management are approachable. Exciting, varied and appropriate activities are planned.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia H (Daughter of Resident) published on 4 January 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was my mum's 90th on 09/12/2022 and the care home had a party dinner for Mum and other residents during the day (which she loved). Set up the conservatory for Mum and family in the afternoon with lights and music. They couldn't have done more for Mum. Mum and all the family had a lovely time. All
staff are really nice and caring.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ernest B (Brother of Resident) published on 14 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My big sister passed away this month, and although l only got to visit her last year, her daughter visited her regularly and aided the staff with my sister's every need. On my visit l found my sister in a happy clean state, she had a great sense of humour, and she made visitors and staff laugh along
with her weird tales. It's her funeral on Friday 9-12-22, she was 81yrs old this year. I would wish to thank all the staff at Ferndale Court Care Home, for aiding her final years, and big thanks to her daughter, her daughter's family and friends, for also being great aids in her times of need.
Bless you, all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A L (Daughter of Resident) published on 3 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dedicated, wonderful and caring staff. Some updates are required in bedrooms.
Reply from Diane Kerwin, Hospital Liaison Team Administrator at Ferndale Court Care HomeThank you for your review, we value all feedback as this helps us to improve our service where required. Our dedicated team at Ferndale Court provide the best care for all our residents and we greatly appreciate your positive comments on the service we deliver. We are also committed to making ongoing improvements in our home’s environment and we have a scheduled plan to update bedrooms over the coming months.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J B (Daughter of Resident) published on 16 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has recently left the hospital for respite care. The staff have gone above and beyond their roles to make her and us the family feel very welcome. Their care and support means a lot to us, especially at this difficult time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Siobhan F (Daughter of Resident) published on 9 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has moved to a palliative care bed at Ferndale. He has been in for two weeks so far. The staff are absolutely excellent, very caring towards my dad and all of our family. We are very grateful he is in such a caring environment. I couldn't ask for more.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol A (Wife of Resident) published on 9 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to Ferndale Court for palliative care in February following a distressing month in hospital. As soon as I entered the home for the first time, I knew that he was going to be in safe and caring hands. He is being cared for by the most amazing staff, who are kind to my whole family. We
can sleep at night now knowing he is in safe hands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T S (Daughter of Resident) published on 25 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mum moved to Ferndale, I don't have to worry as much as I did; she is well cared for, the staff are very friendly, and one lady has made sure Mum is ok and has cared for her well, and all staff have helped Mum to be the way she is today. A massive difference since living at home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J G (Resident) published on 19 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been here since November 2020. The one thing I like about Ferndale Court is the activities and entertainment. The food is good. I like how the carers treat me. My mental health has improved. I feel happier. The bonus is now that I see all my family. I'm really starting to enjoy my life again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.313)

Overview of Review Score

The Review Score of 9.3 (9.313) out of 10 for Ferndale Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.313 for Ferndale Court Care Home is calculated as follows: ( (173 Excellents x 5) + (84 Goods x 4) + (15 Satisfactorys x 3) + (10 Poors x 2) + (15 Very Poors x 1) ) ÷ 297 Ratings = 4.313
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ferndale Court Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 22 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Dec 2024

Overall Good

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (1)

Ristner

Ristner Yarcia

Job Title: Nursing Home Manager Joined: 2024

Ristner joined Ferndale Court on September 24. Ristner is a registered nurse. Ristner has years of experience and knowledge of working within the care sector, working as a Nurse, as a clinical lead in his current role as Home Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferndale Court Care Home to verify any information. View our terms and conditions. Ferndale Court Care Home has an Enhanced Service - more info.