Submit a Review for Ferndale Court Care Home
St Michael's Road, Widnes, WA8 8TF
View full details of Ferndale Court Care HomeLatest Reviews for Ferndale Court Care Home
28 January 2026
Staff all very friendly, very helpful and very caring. Such a lovely home. It was a very hard decision for us for our relative to go into long-term care, but we are so glad it was Ferndale, staff always there to help.
21 January 2026
My mother in law was taken from the hospital stroke ward on the 17th Dec 2025 to Ferndale. We had never had to use a nursing home for anyone, so it was a shock, but the care and understanding of everyone, from the maintenance man to the top person, put us all at ease. We could see the true care and
nursing my mum in law got. First class Mum was non-communicative, no strength to stand, and no snowlling it was very hard for everyone. The staff gave her care, kindness and dignity, and looked after the family. Thank you all. Sadly, Mum was only there six days when she passed peacefully with family at her bedside.
16 January 2026
Mum needed 24 hour nursing care; she was at the home for 6 days before passing away. The staff at Ferndale were very caring and did everything they could for her, and for us as a family. The environment was pleasant, and always something going on for the residents.
I cannot thank them enough for
the care and dignity they gave Mum during her last days.
Thanks to the manager Rishner and Mame, Jackie, Ben, Winnie & Caroline and all of the staff.
19 December 2025
My Uncle as been in here since early October, and I cant believe how much better he looks and feels, the staff have been amazing and they really take care of is needs, also the care home is spotless so thank you to all of you for looking after my Uncle
10 December 2025
Since losing my dad in January, I have taken over care for my grandad. The staff and management have been incredible with my grandad and myself. They keep me updated on him via phone, and any support or questions I have are no problem for the staff to point me in the right direction. The manager is
very approachable and caring. My grandad is being taken care of, and it puts my mind at ease. Thank you all.
02 December 2025
Pleased with the staff and my Mum enjoys Ferndale. I am pleased with how the staff interact with my Mum.
It is a relaxed feel in Ferndale and they are regularly changing up the environment.
I recommend Ferndale
01 December 2025
Our mother has been in Ferndale Court since September 2024, we as a family could not look after mum full time unfortunately! The decision was taken out of our hands because of mum falling.
The care she is receiving is second to none. We feel she is being well looked after by all the staff (some
over and beyond). The home is spotlessly clean well done Bev and team. Rishna the manager is very approachable and has addressed any issues we have had. Another mention to Kevin for keeping the residents entertained. These carers work extremely hard and definitely earn their wage.
Thank you Ferndale Court for all you do for our mum.
17 September 2025
My nan has been at the care home for about 6 weeks. She has come on leaps and bounds and seems genuinely happy. She seems to really like the staff and residents.
17 September 2025
Lovely visit, mum doing well, home smells fresh and looks appealing. Lovely staff.
04 August 2025
I have found staff to be extremely hard working respectful and give residents dignity. Nothing is too much trouble. Improvements: I think their needs to be more recreational facilities for example darts, jigsaw, pool, chess, dominoes, draughts and other games. Further the rooms (doors etc) needs a
little work on them.
30 July 2025
Very helpful and polite - all the staff and the manager
16 July 2025
My mother was thought to have had a stroke and was sent to the hospital but as next of kin wasn't told by the home I had to find out from her lodger, when the hospital phoned the home to find out what medication she was on and what she had had no one answers the phone.
23 June 2025
I was concerned when my husband had to transfer from a care home to Ferndale. The hospital consultant emphasised the need for nursing care from February 2025. My concerns were groundless. Both my husband and I have been treated well and with respect. The nursing and care given to the former have
been wonderful. I congratulate management and staff on a job well done with compassion.
21 May 2025
Mum is well looked after. She's happy. The staff really care for her and take time to chat to her. The activities guy is great too. He organises lots of events day to day and lots of things based on the theme of the moment.
15 May 2025
Pleasant afternoon with my friend, joining her in the singing and chair exercise activity, which she was taking part in. Ticked good in two places in boxes below, only visit every couple of months, and so not really able to comment other than what I see on my visits.
06 May 2025
The staff are all very pleasant and helpful to residents and visitors. The entertainment gentleman is always so very cheerful with residents and makes them feel important and part of the community, making them feel special, and includes visitors.
27 February 2025
Myself and my husband regularly visit my Mother in Law who being a former District Nurse has always been up and dressed early in the day. She has been in this home now for 4 half months and it's like the level of care isn't there, this is not the carer's fault as they seem to be very short staffed.
There has never been a time in these 4 months when a family member has visited that she's been out of bed before 11.30am washed, dressed and sat in her chair. This is only a small snippet into the failings that I have noted throughout her stay and I'm afraid this puts the home in a very bad light. There are buzzers going off constantly, people wanting attention, residents shouting for assistance. This is having a detrimental affect on my health, never mind my Mother in Law.
27 February 2025
I cannot thank the staff at Ferndale enough for providing excellent care for my mum - it was a very hard decision for us as a family to let go and hand over our precious mum/nanna to somebody else's care but they made the transition so easy providing a safe and happy environment - thank you for
taking such special care of her
30 January 2025
Moving mum to Ferndale Court has meant that I know that she is safe and well cared for. I can visit mum whenever I want and all the staff are amazing and a credit to this home. One of the main reasons I like this home is the staff and the small residential unit which suits my mum as it's not too
overwhelming for her. I would definitely recommend Ferndale Court to anyone looking for a place for a family member or friend.
20 January 2025
My husband needs more help with his food whether it is soup or cereals because he spills most of it. Also, he eats with his fingers a lot and his hands are not clean. They should be washed before he eats as a matter of hygiene. He can only use one hand so his food should be cut up so he can eat with
a fork.
Latest Reviews for Ferndale Court Care Home
28 January 2026
Staff all very friendly, very helpful and very caring. Such a lovely home. It was a very hard decision for us for our relative to go into long-term care, but we are so glad it was Ferndale, staff always there to help.
21 January 2026
My mother in law was taken from the hospital stroke ward on the 17th Dec 2025 to Ferndale. We had never had to use a nursing home for anyone, so it was a shock, but the care and understanding of everyone, from the maintenance man to the top person, put us all at ease. We could see the true care and
nursing my mum in law got. First class Mum was non-communicative, no strength to stand, and no snowlling it was very hard for everyone. The staff gave her care, kindness and dignity, and looked after the family. Thank you all. Sadly, Mum was only there six days when she passed peacefully with family at her bedside.
16 January 2026
Mum needed 24 hour nursing care; she was at the home for 6 days before passing away. The staff at Ferndale were very caring and did everything they could for her, and for us as a family. The environment was pleasant, and always something going on for the residents.
I cannot thank them enough for
the care and dignity they gave Mum during her last days.
Thanks to the manager Rishner and Mame, Jackie, Ben, Winnie & Caroline and all of the staff.
19 December 2025
My Uncle as been in here since early October, and I cant believe how much better he looks and feels, the staff have been amazing and they really take care of is needs, also the care home is spotless so thank you to all of you for looking after my Uncle
10 December 2025
Since losing my dad in January, I have taken over care for my grandad. The staff and management have been incredible with my grandad and myself. They keep me updated on him via phone, and any support or questions I have are no problem for the staff to point me in the right direction. The manager is
very approachable and caring. My grandad is being taken care of, and it puts my mind at ease. Thank you all.
02 December 2025
Pleased with the staff and my Mum enjoys Ferndale. I am pleased with how the staff interact with my Mum.
It is a relaxed feel in Ferndale and they are regularly changing up the environment.
I recommend Ferndale
01 December 2025
Our mother has been in Ferndale Court since September 2024, we as a family could not look after mum full time unfortunately! The decision was taken out of our hands because of mum falling.
The care she is receiving is second to none. We feel she is being well looked after by all the staff (some
over and beyond). The home is spotlessly clean well done Bev and team. Rishna the manager is very approachable and has addressed any issues we have had. Another mention to Kevin for keeping the residents entertained. These carers work extremely hard and definitely earn their wage.
Thank you Ferndale Court for all you do for our mum.
17 September 2025
My nan has been at the care home for about 6 weeks. She has come on leaps and bounds and seems genuinely happy. She seems to really like the staff and residents.
17 September 2025
Lovely visit, mum doing well, home smells fresh and looks appealing. Lovely staff.
04 August 2025
I have found staff to be extremely hard working respectful and give residents dignity. Nothing is too much trouble. Improvements: I think their needs to be more recreational facilities for example darts, jigsaw, pool, chess, dominoes, draughts and other games. Further the rooms (doors etc) needs a
little work on them.
30 July 2025
Very helpful and polite - all the staff and the manager
16 July 2025
My mother was thought to have had a stroke and was sent to the hospital but as next of kin wasn't told by the home I had to find out from her lodger, when the hospital phoned the home to find out what medication she was on and what she had had no one answers the phone.
23 June 2025
I was concerned when my husband had to transfer from a care home to Ferndale. The hospital consultant emphasised the need for nursing care from February 2025. My concerns were groundless. Both my husband and I have been treated well and with respect. The nursing and care given to the former have
been wonderful. I congratulate management and staff on a job well done with compassion.
21 May 2025
Mum is well looked after. She's happy. The staff really care for her and take time to chat to her. The activities guy is great too. He organises lots of events day to day and lots of things based on the theme of the moment.
15 May 2025
Pleasant afternoon with my friend, joining her in the singing and chair exercise activity, which she was taking part in. Ticked good in two places in boxes below, only visit every couple of months, and so not really able to comment other than what I see on my visits.
06 May 2025
The staff are all very pleasant and helpful to residents and visitors. The entertainment gentleman is always so very cheerful with residents and makes them feel important and part of the community, making them feel special, and includes visitors.
27 February 2025
Myself and my husband regularly visit my Mother in Law who being a former District Nurse has always been up and dressed early in the day. She has been in this home now for 4 half months and it's like the level of care isn't there, this is not the carer's fault as they seem to be very short staffed.
There has never been a time in these 4 months when a family member has visited that she's been out of bed before 11.30am washed, dressed and sat in her chair. This is only a small snippet into the failings that I have noted throughout her stay and I'm afraid this puts the home in a very bad light. There are buzzers going off constantly, people wanting attention, residents shouting for assistance. This is having a detrimental affect on my health, never mind my Mother in Law.
27 February 2025
I cannot thank the staff at Ferndale enough for providing excellent care for my mum - it was a very hard decision for us as a family to let go and hand over our precious mum/nanna to somebody else's care but they made the transition so easy providing a safe and happy environment - thank you for
taking such special care of her
30 January 2025
Moving mum to Ferndale Court has meant that I know that she is safe and well cared for. I can visit mum whenever I want and all the staff are amazing and a credit to this home. One of the main reasons I like this home is the staff and the small residential unit which suits my mum as it's not too
overwhelming for her. I would definitely recommend Ferndale Court to anyone looking for a place for a family member or friend.
20 January 2025
My husband needs more help with his food whether it is soup or cereals because he spills most of it. Also, he eats with his fingers a lot and his hands are not clean. They should be washed before he eats as a matter of hygiene. He can only use one hand so his food should be cut up so he can eat with
a fork.