Ferndale Court Care Home

St Michael's Road, Widnes WA8 8TF
Review Us
9.2 81 Reviews
  • Ferndale Court Care Home, Widnes
Situated in the Ditton area of Widnes, Ferndale Court is a spacious and purpose-built home, offering personalised residential, nursing and residential dementia care to older people.

Tastefully decorated, all living and dining areas contain simple yet comfortable furnishings and the home also boasts a lovely café area, where residents and relatives love to sit, relax and socialise, as well as a hair salon and a range of both premier and en-suite bedrooms. Meanwhile, the selection of carefully curated dining areas are the perfect space to share meals with other residents, or enjoy visits with family and friends.

The team at Ferndale Court are hand selected for their skillset as well as their passion for delivering the highest quality care for all residents. From the kitchen team to the 24-7 care team, every team member is there to support residents to live the best quality of life possible.

As well as offering a wide ranging activities programme within the home, engaging with the wider community is also highly encouraged at Ferndale Court. Whether it be building relationships with local community groups or schools to visiting different places around the area, there is something for every resident to get involved in.

Show Ferndale Court Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 58 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1180 – £1300
  • Self-Funded Residential Dementia Care: £1180 – £1300
  • Self-Funded Nursing Care: £1180 – £1300
  • RESPITE Self-Funded Residential Care: £1180 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1180 – £1300

All fee's will be discussed on initial enquiry

These prices are only a guideline, please contact Ferndale Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Ristner Calagui Yarcia (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Able to admit over 24 hours per day - Able to admit Local Authority, Health, CCG and Private
  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (58)
  • Single Rooms with Ensuite Wet Room (58)

Visiting

  • The Care Home has no restrictions to visiting.

Parking

  • The Care Home has a private parking area for visitors to park.

Ferndale Court Care Home Reviews (81)

Total of 81, showing 61-80
9.2

Ferndale Court Care Home has a Review Score of 9.2 (9.176) out of 10, based on 19 reviews in the last 2 years. Over all time Ferndale Court Care Home has 81 reviews.

Overall Experience

  • 54
  • 22
  • 1
  • 0
  • 4

Date Published

81
7
12
19
62

Review from Chris M (Resident) published on 10 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful and polite. Always willing to help if there is a problem. Staff are great.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Regular Volunteer) published on 22 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited the home on many occasions, I cannot fault this beautiful home. From the first smile at the front door to the courtesy of leaving. I found all staff members to be approachable from admin through to domestic. You can clearly see how their presence with residents brightens there day. I
witnessed the care of residents and family members and was overjoyed to see the relationship between them. The home looked and smelt clean and the residents looked well cared for and happy. Should I ever require such services Ferndale Court will be my first choice.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth G (Mother of Resident) published on 14 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I think Ferndale Court is absolutely wonderful. We have no worries about our daughter living there. The staff are wonderful, hardworking and caring. We know our daughter is taken good care of. Also, as well as the care, they have all kinds of activities to keep the patients happy. Would
recommend Ferndale Court to anybody. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Clifford H (Husband of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care and attention to my wife excellent, staff very helpful. A nice environment to visit and spotlessly clean. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine E (Wife of Resident) published on 12 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was diagnosed with a terminal illness shortly before Christmas. He was extremely ill when he first went into Ferndale. With the excellent care and attention he received at the home he improved beyond all expectations.
My husband can do very little for himself and the staff here see to his
every need with the utmost professionalism and dignity.
My family and I can not thank them enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul F (Son of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my Dad moved to Ferndale in February 2018, we have been very happy with the standard of care given by all staff members. Dad is always well kept and clean. The staff are very caring and treat him with dignity and for us, as visitors, they are very friendly and welcoming. The facilities are great
and we are very happy with the care provided so far.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kenneth W (Son of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother died peacefully in Ferndale Court last year, myself and my family will be forever grateful to the resident care assistants, management and staff at Ferndale Court for their kind and wonderful care, both for my mother and ourselves (family) during what was a traumatic time. For us
all, I found the staff always prepared to "go that extra mile" in a caring and compassionate and professional way. Again many thanks.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L C (Son of Resident) published on 27 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When my mother went to Ferndale Court Care Home she was made to feel welcome she was soon relaxed, even now she seems quite happy. She has a good rapport with the care staff, which makes it easier for her family when we visit.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew M (Son of Resident) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class experience of the staff who had taken care of my Dads stay in Ferndale. They all went above and beyond of what was expected from them, staying behind to care for my Dad after their shift had ended. Words are not enough to express my gratitude. A pleasure to have met each and everyone. Thank
you all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia G (Wife of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ferndale Court and all the staff meet all the needs of my husbands to an excellent degree including those times when my husband can be quite difficult to cope with. I am so grateful for this as I would not be able to cope at home on my own.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Raymond J (Husband of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day of arrival, all of the staff go about their jobs in a pleasant and friendly manner. They all appear to be very efficient in whatever tasks they are required to do. The meals provided are of excellent quality and are diverse and suit all tastes.


Overall an excellent establishment

and a credit to the senior management.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barry D (Son of Resident) published on 2 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother stayed at Ferndale Court for approximately 2 and a half years.
The staff were excellent and really cared for and looked after my mother.
I would and have recommended this facility to all my friends and family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P R (Wife of Resident) published on 15 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Ferndale Court now for over 2 months and he has had very good care and is treated with dignity. The staff in my husbands unit are very kind and nothing is too much trouble for them. They make sure that they include my husband in all the activities and always talk to him.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter W (Son of Resident) published on 5 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was taken into Ferndale in March at the age of 82, he was mainly bedbound, he was Diabetic and had other illnesses. Because of the Nurses care and attention within a few months of constant care and monitoring, Dads fluctuating blood sugar readings and other infections were brought under control,
and Dads general wellbeing improved.
Our whole Ferndale experience is one which we can look back on and truthfully say, that everything to make Dad comfortable was done. The staff and Nurses did everything for him. He was always clean and in clean clothes and bedding.
The food at Ferndale is really good, having tried it myself. Our family are really grateful to ALL the staff at Ferndale, always friendly and helpful. At our request, Dad passed away at Ferndale, very peacefully, and with dignity. At the end, the Nurses and staff were so considerate, we stayed with Dad as long as we wanted.
In my experience, I have no hesitation recommending Ferndale for your loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sheila B (Cousin of Resident) published on 16 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting my cousin at Ferndale Court Care Home in Widnes I was very pleased with the attention the staff gave to the residents. They were all treated with the respect we all deserve. As a visitor, I was impressed with the home itself. It was clean and tidy and there was a very happy feeling about
the place. I have been a caregiver myself so I am aware of the needs of the elderly and my honest opinion is that at Ferndale Court Care Home all these needs are met. The staff are happy and friendly and I feel my cousin is safe in their hands, whoever came up with the idea of a letterbox on all doors was brilliant. My cousin seemed more settled seeing her room as her house, not her bedroom and I think that made it easier for her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean F (Friend of Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been in Ferndale Court for more than three years. We have always been very impressed by the care she received. The office staff, cleaners, laundry, caretaker, activities Director and nursing staff have always gone the extra mile in being friendly, helpful and very thoughtful in the way
they have treated my friend. Today as we were leaving St Helen's hospital. The consultant and nurses commented to me and my friend what a good care home she had come from. They were very impressed by her cleanliness, not only physically but her clothes also. I would recommend Ferndale Court to everyone. It really does feel like home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A P (Sister of Resident) published on 3 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister recently passed away on the Sunflower Unit, the staff were kind and caring. She died with dignity and respect. Best decision I made.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Daughter of Resident) published on 3 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has recently been admitted to Bluebell Unit. The staff are very kind, patient and informative. My mum can be a bit of a handful. I don't know how they do it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bill R (Son of Resident) published on 19 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was anxious about my mum going into care. My mum is now in Ferndale Court the staff are very kind and patient, nothing has been too much trouble. It has reassured me about care in care homes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C W (Daughter of Resident) published on 8 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My two cousins visited today (not seen mum since first came here). They were amazed how much mum has improved, how happy and bright she was. They said it was the nicest nursing home they have been in. I told them we are very happy with mums care here and it is a blessing to all the family to see mum
so happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.2 (9.176)

Overview of Review Score

The Review Score of 9.2 (9.176) out of 10 for Ferndale Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.176 for Ferndale Court Care Home is calculated as follows: ( (120 Excellents x 5) + (67 Goods x 4) + (15 Satisfactorys x 3) + (10 Poors x 2) + (15 Very Poors x 1) ) ÷ 227 Ratings = 4.176

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ferndale Court Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Dec 2024

Overall
Good

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Awards / Recognitions (0)

Meet the Team (1)

Ristner

Ristner Yarcia

Job Title: Nursing Home Manager

Joined: 2024

Ristner joined Ferndale Court on September 24. Ristner is a registered nurse. Ristner has years of experience and knowledge of working within the care sector, working as a Nurse, as a clinical lead in his current role as Home Manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ferndale Court Care Home to verify any information. View our terms and conditions. Ferndale Court Care Home has an Enhanced Service - more info.