What types of Care is Delamere Lodge Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Delamere Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Delamere Lodge Care Home to the centre of Middlesbrough?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Delamere Lodge Care Home, Delamere Road, Park End, Middlesbrough, Cleveland & Teesside TS3 7EB

Review from Beverley B (Daughter of Resident) published on 4 September 2025 Submitted via Website • Report

Overall Experience

My father was a resident in this nursing home for the last few weeks of this life, due to Lewy Body Dementia. I cannot praise the care of all the nursing and care staff highly enough. Their compassion and genuine concern shone though. They were also very supportive of myself and my family as we

spent the last few days with our beloved dad. They have a very difficult job to do in this specialised area of care and their humour and friendly approach to all the residents and families was a breath of fresh air,.
All the staff should be proud of the way they undertake their important role. It really felt like it was a home from home for the residents.

Reply from Sarah-Jane Mann, Home Manager at Delamere Lodge Care Home

Thank you so much for taking the time to share such kind and thoughtful words about your experience with us. We are truly humbled to have been able to care for your father during the last weeks of his life.It was an honour and a privilege for our team to support both your dad and your family at such a precious and difficult time. Our staff strive every day to provide not only professional nursing care, but also compassion, dignity, and comfort. Knowing that this was felt and appreciated by you and your family means so much to us all.We recognise how emotional those final days can be, and we are deeply grateful that you trusted us to be part of your father's journey. Please know that your dad will always be remembered here at Delamere Lodge, and your words will bring great comfort and encouragement to our whole team.On behalf of everyone at Delamere Lodge, we extend our heartfelt condolences to you and your family.

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Review from J P (Friend of Resident) published on 16 July 2025 Submitted via Website • Report

Overall Experience

The manager doesn't take time to speak to friends or family, where she was to busy to speak to me. The carers are brilliant where they speak to family, residents and friends, going out of the way for them. I see my friend has favourite staff who they like to speak with.

Reply from Sarah Mann, Home Manager at Delamere Lodge Care Home

Thank you for taking the time to leave your feedback. We're so pleased to hear your kind words about our care team - they work hard to create a warm and supportive environment, and it's lovely to know their efforts are recognised.I'm sorry to hear that you felt I was unavailable to speak with you. That is never my intention, and I sincerely apologise if I came across as too busy or unapproachable. I truly value the opportunity to connect with families and friends, and I'd welcome the chance to speak with you directly at your convenience.Please don't hesitate to reach out - I'd be more than happy to arrange a time to chat.Warm regards,Sarah Mann

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Review from Kim O (Daughter of Resident) published on 17 June 2025 Submitted via Website • Report

Overall Experience

So happy Dad got accepted to go into Delamere Lodge. We were worried where he would end up after a not great stay in hospital. This was the only home who came out to actually meet him and didn't write him off on reading a report.
Dad has made great progress to the point we have been able to bring

him home. Staff have been very accommodating of our needs and done everything they could to make his stay as safe and comfortable as possible. They have been there to support the whole family when things have been tough which has been much appreciated.
Dad certainly got his appetite back in here, the meals have been fantastic. There's always a good selection and plenty of snacks for the residents. He certainly won't be getting a cooked breakfast every day at home!
Thank you to the staff, your support means the world to the families of the patients in your care.

Reply from Sarah Mann, Home Manager at Delamere Lodge Care Home

Thank you so much for taking the time to share your experience with us. Your dad made such great progress during his stay with us, and to see he was well enough to return home - that's truly wonderful news.It means a great deal to our team to know that their efforts to meet and truly understand your dad were recognised, especially during what must have been a very challenging time for you and your family. We firmly believe in looking beyond paperwork to see the person, and we're so pleased that made a difference.We're also glad to hear your dad enjoyed the meals - we do try to make them something to look forward to each day (though we agree, daily cooked breakfasts might be a tough act to follow at home!).On behalf of everyone at Delamere Lodge, thank you for your kind words and trust. Supporting not just our residents but their families too is a core part of what we do, and your appreciation means the world to us.Wishing your dad continued good health and happiness at home

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Review from K F (Daughter of Resident) published on 14 May 2025 Submitted via Website • Report

Overall Experience

My mum has settled in at Delamere Lodge. The staff are caring, kind and look after her really well. They make you feel very welcome when you go to visit your relative. The nursing staff work really hard and are always available to give you updates about your relative as you require. The manager has

only been in the post for a few months but she is already making some really positive changes. She is very caring, compassionate and approachable.
The home often organises different events for the residents and family members can always join in. They did a beautiful afternoon tea for Mother's Day which my mum and family really enjoyed. The food at Delamere Lodge is outstanding, it's all fresh and home made. My mum particularly enjoys the homemade cakes and desserts.
The home is always kept really clean and tidy which is thanks to the cleaning staff who work really hard.

Reply from Sarah Mann, Home Manager at Delamere Lodge Care Home

Thank you so much for taking the time to leave us such a thoughtful review. We truly appreciate you highlighting the aspects of our nursing home that have made a positive impact. We will continue to strive to provide the best possible care, and your feedback is invaluable to us.

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Review from L D (Daughter of Resident) published on 25 April 2025 Submitted via Website • Report

Overall Experience

Since there has been a change in management the standards in place for my Dad's care, simply put, are outstanding. She's made positive changes to the staffing, the daily routine and the overall care he receives. As a family we are informed about his health and care. All the staff take time to talk to

my Dad to make sure he's okay, not lonely, they help him to the garden and talk to him about sports. The home have helped us bring his PC into his room and wall mount his sky glass tv so he has all the comfort he would at home. At a time when he needs extra support it's comforting to know he's in the best possible place.

Reply from Sarah Mann, Home Manager at Delamere Lodge Care Home

Thank you so much for your kind words, it's been a pleasure getting to know your father and your family. Your kind words mean a lot to us here at Delamere and truly reflect the hard work and dedication of our team. We also appreciate the support your father receives from you and other family members. We are pleased to hear that your experience is positive.

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Review from P P (Brother of Resident) published on 16 April 2025 Submitted via Postal Card • Report

Overall Experience

I have no problems with the care or facilities. I think the nurses and staff are angels with all the care they do for my brother.

Reply from Kevin Robinson-Husband, Director of Operations at Delamere Lodge Care Home

Thank you for your review and your kind words, it is a real pleasure to see that you are happy with the care and support provided. We will ensure that the team are made aware of these lovely comments.

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Review from A M (Wife of Resident) published on 26 March 2025 Submitted via Postal Card • Report

Overall Experience

As always care is very good. Big improvement in cleanliness. Improvement in Activities. The visit of the school children has been great, my husband is choosing to be involved for the first time since he became an resident. The new manager is gradually making improvements and the home looks more welcoming.

Reply from Fay cambridge-sneddon, Home manager at Delamere Lodge Care Home

Thank you for your kind review. The home takes on board family feedback at looking for improvements.

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Review from M M (Wife of Resident) published on 5 March 2025 Submitted via Website • Report

Overall Experience

My husband was placed in permanent care in December 2024 due to his deteriorating condition (Vascular Dementia). There were were some minor hiccups as you would expect but, these were promptly rectified. It was probably down to the change over of temporary staff during the Festive season. Nevertheless, they

were all very professional, friendly and understanding to my husband's needs.

I do believe it was just a case of my husband getting used to his new home and the different faces plus, the team getting used to him and his needs. He seems to be settling in OK now. We are happy he is in a safe environment and seems to be well cared for which we are all very grateful. Thank you. Special thank you to the nurses and carers for their friendliness, professionalism and care towards my husband.

The team are always happy to see me and other family members too and greet us with a smile and an update on how my husband's day has been. They treat us like family. Thank you to you all!

Reply from Fay cambridge-sneddon, Home manager at Delamere Lodge Care Home

Many thanks for your kind review. We always look to how to settle new residents into the home, getting to know their likes and dislikes, as well as getting families involved who know them the most. We appreciate all of our staff and how they personalise person centred care within the home.

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Review from M H (Daughter of Resident) published on 19 February 2025 Submitted via Website • Report

Overall Experience

I would like to thank all the staff at Delamere Lodge for the care you provide to my dad. He is well looked after, yes initially rooms last year could be cleaner however you have all continued to work hard and provide good care and he does now have a clean environment - bedroom and around the home.

Many thanks, your hard work is appreciated and noticed .

Reply from Kevin Robinson-Husband, Director of Operations at Delamere Lodge Care Home

Thank you for this lovely review, I really pleased that you can see the improvements in which the home is making, we will share these excellent comments with the team at the home.

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Review from Colin B (Son of Resident) published on 24 January 2025 Submitted via Website • Report

Overall Experience

All the staff here are fantastic, giving us total confidence that mum is in safe hands. We value that the rooms are always clean and tidy, the meals always tasty and generous, the décor bright and cheerful, but what distinguishes Delamere from previous places is the staff. We can see that mum loves

and is loved by her carers who always emanate warmth, patience, kindness and understanding. At a previous "good" home mum would exhibit apprehension about some staff, but at Delamere we always see ready smiles and pleasure in their company. Previously elsewhere the home seemed sterile and clinical, but at Delamere we see genuine attachment, reassuring physical closeness when called for, and good humoured relationships between carers and mum. For example recently staff excelled in giving mum a glorious 99th birthday day (with a custom tee-shirt saying "It's taken me 99 years to look this good"!) Priceless! All our family feel hugely grateful to have mum installed in such a safe, caring and professional "home".

Reply from Fay cambridge-sneddon, Home manager at Delamere Lodge Care Home

Thank you for your kind review. We are pleased that your mom is happy with her care here.

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Review from Joan G (Daughter of Resident) published on 5 December 2024 Submitted via Postal Card • Report

Overall Experience

Massive improvement to cleanliness. My mother was isolated due to a urine infection, came to visit and the room was a disgrace. Had a word with the manager and with a space of the previous 3 - 4 weeks of my review date, massive improvement. Her room is spotless and smells amazing. Thank you for listening

to my concerns my mind is once again at ease.

Reply from Fay cambridge-sneddon, Home manager at Delamere Lodge Care Home

Thank you for your kind and honest review, your mom is an amazing lady, who makes everyone smile. Seeing her eyes light up when you visit is lovely to see. She will be sadly missed by all of the staff. The staff send our condolences to you and all of your family.

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Review from Amy H (Granddaughter of Resident) published on 4 December 2024 Submitted via Website • Report

Overall Experience

I am happy with the care my grandad receives.He is always happy and content when I go to see him. Do I think the room could be cleaned a bit more . Also I think the room need updating and decorating .

Reply from Fay cambridge-sneddon, Home manager at Delamere Lodge Care Home

Thank you for the review, your grandad is a lovely gentleman. We are decorating the home gradually, where we have completed 6 rooms recently. We do have rooms cleaned daily, if you find a concern on the day we can follow this up immediately. Families are welcome to put in personal touches to make the rooms more cosey.

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Review from David D (Friend of Resident) published on 2 December 2024 Submitted via Postal Card • Report

Overall Experience

Warm, clean and tidy reception area. Greeted by smart cheerful staff. Excellent facilities for all guests, allow for a peaceful secure environment. Meals are regular and full filling to say the least.The staff are always on hand to help and support all the guests 24/7. Each room is spotlessly clean

and always well prepared to suit each individual guest. The bedding is always clean and fresh every day.

Reply from Fay cambridge-sneddon, Home manager at Delamere Lodge Care Home

Thank you for your kind feedback, we always look for ways to improve and keep our residents, friends and professionals getting the best from the service.

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Review from S T (Son of Resident) published on 7 November 2024 Submitted via Postal Card • Report

Overall Experience

The level of care and support from all staff at Delamare Lodge Care Home for my mum was 'best in class'. They were always interactive with my mum, engaging with her and their support to my late father was exceptional. Very supportive and understanding. With my mum's end of life support, they were incredible

and caring for my mum in her final days. I cannot thank them enough.

Reply from Fay cambridge-sneddon, Home manager at Delamere Lodge Care Home

Thank you for your review, it was an honour to look after your both of your parents.

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Review from Sara F (Daughter of Resident) published on 21 July 2023 Submitted via Website • Report

Overall Experience

Suffering from complex, and at times distressing, advanced Alzheimers the outstanding and experienced team at Delamere Lodge Care Home embraced my Mum and guided her through her final challenging months.
They looked after her with respect, compassion and kindness. They laughed with her, held her hand

when she was sad and protected her from harm.
The team also provided support, encouragement and friendship throughout a very difficult time for which I cannot thank them enough.
I could not recommend Delamere more highly.

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Review from L M (Wife of Resident) published on 7 July 2023 Submitted via Postal Card • Report

Overall Experience

My husband spent the last nineteen months of his life here. He was safe, contented and comfortable. As a family, we feel we could not have found him a better place. He suffered from a particularly nasty form of Alzheimer's called PCA. The staff here took excellent care of him, treating him with respect,

compassion, understanding and love. We felt happy in the knowledge that he was being well looked after. On the last day, his family stayed with him. The staff were respectful and sustained us with drinks and food. When we needed them, they were there. After he has passed, they treated him with so much respect. I cannot praise Delamere Lodge highly enough.

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Review from Bob R (Husband of Resident) published on 14 June 2023 Submitted via Website • Report

Overall Experience

My wife was cared for by an experienced and dedicated care team. Exemplary care did so much to make her comfortable as dementia advanced. In addition to caring, the staff marked Easter with a card and Easter egg, on Mother's Day with special afternoon tea and on our 61st wedding anniversary with a card

and flowers. My wife enjoyed the food and refreshments and I was able to have meals with her. I will be forever grateful for the consideration shown to me and the family as my wife's life ebbed away. I have no hesitation in highly recommending Delamere Lodge as a first-class care home.

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Review from Patricia M (Sister-in-law of Resident) published on 7 June 2023 Submitted via Website • Report

Overall Experience

My sister-in-law went to Delamere Lodge from a care home in Redcar. Her care during the short time she was at Delamere Lodge was excellent. After a few days, she was taken to visit her husband in his care home. The staff member took a lovely video of my sister-in-law's husband playing the piano to her.

Sadly ten days later my sister-in-law took a turn for the worse and the family were told she was now on end-of-life care. Her son, daughter-in-law, daughter and myself took turns to stay by her bedside, night and day, so she would not die alone. I was pleased that I was able to play the video of her husband playing the piano, to her. During this time the care that my sister-in-law received was exceptional, as was the care that, we, the family received. The day and night staff from the nursing team, the care team, the cleaners looked after us with such thoughtfulness. As for the catering staff, the food they served us made us all want to move in. So a big thank you to you all.

Reply from Radhika Sisodia, Owner at Delamere Lodge Care Home

Thank you so much for your kindness and lovely comments. Our staff will be very grateful for your support.

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Review from C B (Nephew of Resident) published on 30 May 2023 Submitted via Postal Card • Report

Overall Experience

My uncle was a very independent person and we did not think he would settle into a care home environment. We were happy he did. The staff are all very welcoming and made him feel safe, he had his own room with a toilet and wash basin. A place to put his clothes and was able to decorate their own room

to their taste if wanted. His care and welfare have all been excellent and would definitely recommend Delamere Lodge Care Home.

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Review from J D (Sister-in-law of Resident) published on 7 October 2022 Submitted via Postal Card • Report

Overall Experience

My brother-in-law has been cared for by staff in Delamere Lodge for almost a year and during that time his care has been excellent with all staff treating him as if a member of their family. There have been several times when emergency medical intervention was required and all staff acted very promptly,

with the aid of emergency response support, enabling him to stay in their care as opposed to the upset of hospital. Covid restrictions were in place initially and all staff were very compliant with them, whilst managing residents' and family's needs with care and consideration. It was recently his Golden Wedding Anniversary and staff welcomed close family to a small celebration, which my sister organised - but staff surprised her and her husband by beautifully decorating the coffee lounge and providing a lovely buffet - truly treating the home as their home from home. Occasional lapses in absolute cleanliness in some areas are insignificant when compared to the wonderful care provided by the staff - who in the last year have been amazing and consistent (staff seem to stay very long term) and absolutely get and understand my brother-in-law and his needs and also, I believe, are a good support to my sister.