Delamere Lodge Care Home

Our family attended his funeral he had no family and there was no attendance from the care home. It was deeply upsetting.

Thank you to all the staff for everything you do, for the little things that make such a big difference, and for making Nana feel cared for and valued. We are truly grateful for all your hard work and dedication.

My father was having problems from another resident wich was quickly resolved to my satisfaction always found the staff and management friendly and approachable who willing to help my father when needed never had any concerns to the wellbeing of my father stay in delamere Lodge always seems to be well fed and watered

My mother has just been admitted to the care home and although she is proving quite a difficult guest, the staff have been very supportive and helpful in what is a difficult period for my mother and her family

My brother in law John was resident from February 2022 unil he sadly passed away at the end of July 2026. During his time there he was extremely well cared for by all the staff and if it wasn't for Jessica the nurse getting him on the right medication for his schizophrenia he would not have enjoyed his final four years. As my husband and i were frequent visitors we got to know the staff very well and cannot thank them enough for all the excellant care and attention they gave to him. The rooms are well maintained and pleasant and the building and garden well maintained also. The meals are really good and the menu is very well varied. We always asked John if he was happy there and he always replied yes he liked it.

This home fails basic safety, care, and cleanliness standards. I strongly advise extreme caution before placing any loved one here choose carefully.

Inspection in January /February highlighted poor hygiene across all ground floor resident bathrooms but the visitors facilities were cleaned to a high standard

The bathrooms were filthy,!

Just no proper leadership

Thank you so much Delamere Lodge Staff - I know my dear Brother can behave quite contrarily at times, you are ALL so kind and so patient, in resolving any and all problems. Thank you.

We are so pleased mum spent her last 3 weeks in a caring loving environment. Thank you ladies for genuinely caring for the residents and making the residents time as pleasant as possible.

Dementia Homes aren't the easiest of environments to work in so credit due to all involved at Delamere!

At a previous care home not far from here Mum was apprehensive in the presence of carers, but at Delamere she beams when they pop into her room on our visits, always appreciating the genuine affection which carers show towards her... confirming our view that she really feels at home here! Brilliant!

All the staff should be proud of the way they undertake their important role. It really felt like it was a home from home for the residents.

The manager doesn't take time to speak to friends or family, where she was to busy to speak to me. The carers are brilliant where they speak to family, residents and friends, going out of the way for them. I see my friend has favourite staff who they like to speak with.

Thank you to the staff, your support means the world to the families of the patients in your care.

The home is always kept really clean and tidy which is thanks to the cleaning staff who work really hard.

Since there has been a change in management the standards in place for my Dad's care, simply put, are outstanding. She's made positive changes to the staffing, the daily routine and the overall care he receives. As a family we are informed about his health and care. All the staff take time to talk to my Dad to make sure he's okay, not lonely, they help him to the garden and talk to him about sports. The home have helped us bring his PC into his room and wall mount his sky glass tv so he has all the comfort he would at home. At a time when he needs extra support it's comforting to know he's in the best possible place.

I have no problems with the care or facilities. I think the nurses and staff are angels with all the care they do for my brother.

As always care is very good. Big improvement in cleanliness. Improvement in Activities. The visit of the school children has been great, my husband is choosing to be involved for the first time since he became an resident. The new manager is gradually making improvements and the home looks more welcoming.