Delamere Lodge Care Home

Delamere Road, Park End, Middlesbrough TS3 7EB
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9.4 33 Reviews
  • Delamere Lodge Care Home, Middlesbrough
Delamere Lodge Care Home in Middlesbrough is registered to give care and support to a maximum of 41 people.

Trained staff support people with dementia, learning disabilities, physical disabilities, sensory impairments and injuries.

Tasty meals which cater for individual dietary requirements are prepared each day.
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Care Provided by Delamere Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1180 – £1300
  • Self-Funded Residential Dementia Care: £1180 – £1300
  • Self-Funded Nursing Care: £1180 – £1300
  • Self-Funded Nursing Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Residential Care: £1180 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1180 – £1300

All Fee's can be discussed on visits to the care home or discussed as part of enquiry

These prices are only a guideline, please contact Delamere Lodge Care Home to find out the exact price for your requirements.

Contact Delamere Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Delamere Lodge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jessica Youngs (Nursing Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 45+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (0)

Visiting

  • No restrictions on visiting

Parking

  • On site parking for visitors.

Delamere Lodge Care Home Reviews (33)

9.4

Delamere Lodge Care Home has a Review Score of 9.4 (9.407) out of 10, based on 16 reviews in the last 2 years.
Over all time Delamere Lodge Care Home has 33 reviews.

Overall Experience
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Date Published
  • 33
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Reviewer Connection to Delamere Lodge Care Home
  • 11
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Total of 33, showing 21-33
Review from C B (Nephew of Resident) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle was a very independent person and we did not think he would settle into a care home environment. We were happy he did. The staff are all very welcoming and made him feel safe, he had his own room with a toilet and wash basin. A place to put his clothes and was able to decorate their own room
to their taste if wanted. His care and welfare have all been excellent and would definitely recommend Delamere Lodge Care Home.
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Review from J D (Sister-in-law of Resident) published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother-in-law has been cared for by staff in Delamere Lodge for almost a year and during that time his care has been excellent with all staff treating him as if a member of their family. There have been several times when emergency medical intervention was required and all staff acted very promptly,
with the aid of emergency response support, enabling him to stay in their care as opposed to the upset of hospital. Covid restrictions were in place initially and all staff were very compliant with them, whilst managing residents' and family's needs with care and consideration. It was recently his Golden Wedding Anniversary and staff welcomed close family to a small celebration, which my sister organised - but staff surprised her and her husband by beautifully decorating the coffee lounge and providing a lovely buffet - truly treating the home as their home from home. Occasional lapses in absolute cleanliness in some areas are insignificant when compared to the wonderful care provided by the staff - who in the last year have been amazing and consistent (staff seem to stay very long term) and absolutely get and understand my brother-in-law and his needs and also, I believe, are a good support to my sister.
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Review from J R (Daughter of Resident) published on 2 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad spent the last week of his life here. The care that he and we as his family received was excellent. The staff really care for the residents and Dad was treated with dignity and respect. Communication from care staff and management was excellent. We never felt like we were a nuisance with our numerous
questions.
Dad was able to receive the specific care he needed which we had struggled to do at home. We were made to feel like we were part of an extended family during the time he was there. Staff told us they were just doing their job but to us, it was much more than that. Having never experienced the elderly care system and hearing a lot of negatives about care homes this was a very positive experience for us as a family. We would quite happily recommend the home.
Reply from Radhika Sisodia, Owner at Delamere Lodge Care HomeThank you for your kind words, it was a pleasure to care for your father.
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Review from John R (Wife of Resident) published on 22 October 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was in Delamere for a short while. The care that she got was first class, the carers were very caring for my wife, she took straight away to the friendship she was given by all the staff. I would recommend the care home to anybody for the first-class care given to my wife, and all the family
would like to thank them from the bottom of our hearts. The attention and professional care that was given to her I would like to thank you.
Reply from Radhika Sisodia, Owner at Delamere Lodge Care HomeThank you so much! It was our pleasure to look after her. We treat everyone like family. We really appreciate your kindness and support.
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Review from Pat H (Daughter of Resident) published on 2 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has lived in the care home for almost a year and he has received excellent care. He has dementia and the carers are so understanding and kind. He is always well presented when we go to visit. This year, during lockdown, it was my parents 65th Wedding Anniversary and we saw Dad through the window
as visiting was not allowed. My Mam was so pleased to be able to see him on the day. The no visiting policy has kept residents safe from the Covid-19 virus. It was my Dads 89th birthday this week and the carers arranged a party for him which he enjoyed with family. Dad is well looked after and he is content and happy and we are delighted with his care.
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Review from J J (Daughter of Resident) published on 29 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Delamere Lodge is a home from home, first-class care. The residents are treated like family, nothing is too much trouble. The staff treated my dad with love, care and compassion always. Sadly my dad passed away in May and the kindness and care he received at end of life to him and his family will never
be forgotten. Five Stars
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Review from S H (Daughter of Resident) published on 17 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father recently passed away in your care. My sisters and I were treated with care, dignity and support during dad's care, from the staff, management and all concerned. I can't thank you enough and will let people know of the love and care given to dad.
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Review from J L (Sister of Resident) published on 16 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and kindness shown to my sister were way beyond what I thought was possible, from people who are not related. All I can do is thank them from the bottom of my heart.
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Review from Hilda H (Resident) published on 21 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like living here. It has been my home for a long time.
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Review from Win H (Cousin of Resident) published on 5 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very welcoming and nice and clean. My cousin seems to accept the home as hers now. The only fault we have is the staff do not seem to let you know about her unless you ask.
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Review from George W (Resident) published on 29 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Yes I do like Bramble Lodge. Happy with the food. Yes I enjoy mixing with the people. I met a 'Boro football player!
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Review from J C (Resident) published on 28 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are helpful. I like the food and the patients. I like the facilities and I like to do my own washing.
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Review from Sylvia S (Resident) published on 8 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is excellent. Staff are very helpful and willing to go the extra mile to help when needed.
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Current Review Score: 9.4 (9.407)

Overview of Review Score

The Review Score of 9.4 (9.407) out of 10 for Delamere Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.557 for Delamere Lodge Care Home is calculated as follows: ( (123 Excellents x 5) + (41 Goods x 4) + (18 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 183 Ratings = 4.557
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Delamere Lodge Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 May 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Jessica

Jessica Youngs

Job Title: Nurse Home Manager Joined: 2024

I started my career in care around 2016, I am passionate about care and demonstrate a deep commitment to helping others. I completed my nurse training in 2016 and I trained in mental health nursing, after completing my nursing I started at Delamere Lodge as preceptorship to my current role as home manager. I hope my passion can be seen and strive to create a nurturing and supportive environment for all of our residents at Delamere lodge.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Delamere Lodge Care Home to verify any information. View our terms and conditions. Delamere Lodge Care Home has an Enhanced Service - more info.