Moorlands Nursing Home

Northgate, Guisborough TS14 6JU
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8.3 6 Reviews
  • Moorlands Nursing Home, Guisborough
Moorlands Nursing Home is easily accessible, situated in Guisborough town centre. There are 30 bedrooms, 10 of which are en suites and the conservatory and patio area is a peaceful place for residents to relax.

You can be assured of the very best care as all staff are trained and highly skilled. The home has an excellent reputation and little staff turn over, which promotes continuity and familiarity for all residents and families.

The market town of Guisborough is in the picturesque North York Moors, with nature right on the doorstep. The home has an abundance of attractions nearby, including weekly markets, Guisborough priory and the beautiful North Yorkshire Moors. The care home offers long term, short term and respite care suited to individuals needs. The privacy and dignity of residents are of the greatest importance, and expertly trained care staff maintain these high standards at all times.

The Care Quality Commission (CQC) rated Moorlands Care Home 'Good' (November 2019) in all aspects of care, a fantastic achievement which reflects the high standards of care provided.
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Care Provided by Moorlands Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Moorlands Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Moorlands Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jane Sayer (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 1

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (10)

Visiting

  • No restriction

Parking

  • Car park situated at the back of the home

Moorlands Nursing Home Reviews (6)

8.3

Moorlands Nursing Home has a Review Score of 8.3 (8.291) out of 10, based on 2 reviews in the last 2 years.
Over all time Moorlands Nursing Home has 6 reviews.

Overall Experience
  • 5
  • 1
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Date Published
  • 6
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Reviewer Connection to Moorlands Nursing Home
  • 2
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Total of 6, showing 1-6
Review from Diane L (Daughter of Resident) published on 10 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents have recently moved into the nursing home, upon our visits we have been greeted with a warm caring manner, nothing is too much trouble honestly. I've engaged on our visits with staff and residents sometimes forgetting to greet my lovely parents.
The staff are 100% amazing, I'm so happy
and relieved my parents are in such a caring nursing home. Being a carer myself makes me so happy.
Keep up the brilliant work and I wish you all a very merry Christmas and New year.
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Review from Timothy A (Son of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's a lovely home with lovely staff.
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Review from E S (Daughter of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
While she was at Moorlands, our mam was treated with kindness, care and respect. The staff were lovely and cared for us too, bringing us endless cups of tea, snacks and hugs. We couldn’t have hoped for a better place for our mam to be.
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Review from David A (Son of Resident) published on 25 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam came to Moorlands Nursing Home in January 2023 at the age of 103. She was looked after by all the staff at Moorlands as if she was their mother which we were all amazed by the care and respect that both she and us were given, right up to the point of her passing. We cannot praise Moorlands enough
for the way both Mam and us were looked after and would recommend Moorlands Nursing Home, with hand on heart, to anyone needing either residential or nursing care through our experience.
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Review from A H (Son-in-law of Resident) published on 27 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have always found that Mam is well cared for and looked after.Her needs are always met.She is included in activities within the home.The staff are always friendly and helpful.The home is always clean.
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Review from D M (Relative of Resident) published on 26 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Happy and friendly place, nothing is too much bother for the staff and managers, it’s just like an extension of your own family. Residents are treated with dignity and respect. They have singers on from time to time and family members are welcome.
They have done coffee mornings and had a summer fair,
also had an activity afternoon for children which the residents enjoyed.
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Current Review Score: 8.3 (8.291)

Overview of Review Score

The Review Score of 8.3 (8.291) out of 10 for Moorlands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Moorlands Nursing Home is calculated as follows: ( (20 Excellents x 5) + (4 Goods x 4) ) ÷ 24 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.458 Points relating to the number of positive Reviews for Moorlands Nursing Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 2 Positive Reviews ÷ 6 = 0.333
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Nov 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Jane

Jane Sayer

Job Title: Registered Manager Joined: 2015

Jane is an experienced Care Manager who has worked her way up through the roles. Started at Moorlands as a Care Assistant was promoted to Senior then Deputy Manager and finally accepted the role of Registered Manager in 2019. Jane has National Vocational qualifications in health and social care and in leadership and management. Jane has taken several courses in partnership with Redcar and Cleveland, particularly in medication systems within care homes and infection control. Jane is very committed in her role and prides herself on knowing all residents' history, day to day-to-day needs and is actively involved in their care. Jane is proactive with resident requests, you will often see Jane in the town with a resident either shopping, taking them for coffee or even the salon. Jane likes to plan and participate in all activities in the home.

Gemma

Gemma Phillips

Job Title: Deputy Manager Joined: 2012

Gemma is an experienced Deputy Manager who has worked her way up in the company over the past 11 years from a Care Assistant. Gemma has experienced the role of Acting Manager of Moorlands for 15 months for maternity cover. Gemma has successfully completed National Vocational Qualifications at levels 2, 3 and 4 in Adult Social Care (Adults).


Gemma likes to give active support on the floor with the care team and takes great pride in knowing all residents individually. Gemma is committed to promoting independence, dignity and respect for residents and being a great support network for all staff.

Frequently Asked Questions about Moorlands Nursing Home

What types of Care is Moorlands Nursing Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Moorlands Nursing Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Moorlands Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Moorlands Nursing Home to the centre of Guisborough?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moorlands Nursing Home to verify any information. View our terms and conditions. Moorlands Nursing Home has an Enhanced Service - more info.