






Stapleton House Care Centre, in Tyne & Wear, offers a range of skilled nursing packages for varying needs, as well as taking on respite requirements of the local community. CQC rated Good (December 2017).
The health and nutrition of residents is a core part of the service, as is a flexible outlook upon personal freedoms, hobbies and entertainments.
Carers are highly-qualified and have access to a range of related health professionals, while...
Care Provided by Stapleton House Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Fees can be discussed with the home.
Contact Stapleton House Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Landona House Ltd
- Private Owned
Person in charge
- Stacey Wilson(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (45)
- Single Rooms with ensuite Wet Room (45)
Visiting
- No restrictions to visiting
Parking
- Private car parking
Stapleton House Care Centre Reviews (43)
Stapleton House Care Centre has a Review Score of 9.7 (9.670) out of 10, based on 17 reviews in the last 2 years.
Over all time Stapleton House Care Centre has 43 reviews.
The home is well run with very caring staff
Thank you very much for your kind words. I will pass these on to all of our team.
We were concerned about this huge change given Dads age and recent diagnosis fearing he may not settle.
Thanks to the amazing, hard working staff his transition was made with ease.
Gaynor the manager is professional but more importantly she cares about the residents which is very reassuring where your loved ones are concerned.
Donna and Gloria the nurses are always available for a friendly chat or to ease any health concerns we may have.
Overall the staff are truly very caring and efficient in looking after Dad. We are so grateful to them for the care they provide and the peace of mind they give us.
Thankyou very much for your lovely review. I will pass on your kind words to all of the team.
Very professional staff, friendly and caring.
Dear Michael,
Thank you very much for taking the time to share your kind feedback. It means a great deal to our team to know that our efforts are recognised and appreciated by families.We are very proud of our staff, who work hard every day to provide a caring, safe and supportive environment...
For 6 incredible years, my sister and I have witnessed our Mother receive the most exceptional care from an extraordinary team who truly embody the spirit of compassion, kindness, and professionalism.
This remarkable care home is more than just a place - it's a family. Every single member of the team goes above and beyond to ensure residents feel safe, loved, and supported. Their dedication, expertise, and genuine warmth are truly inspiring.
We are eternally grateful for the incredible care our Mother is receiving. The peace of mind they give us is priceless. We couldn't ask for more.
Thank you, Stapleton House, for being our Mother's home!
Many thanks for such lovely words - will pass on your comments to our wonderful team of staff
We know it is not always easy but Thank you from the bottom of our hearts
Happily recommend your loved will be in safe hands with Stacie Manager Gaynor clinical lead and Team
Thankyou so much for your kind words. It is our pleasure to look after you loved one and will pass on your lovely words to the team . As you are aware, lots of changes have been put in place which has had a positive impact on Stapleton House with more planned to come!
I have been going to Stapleton House now for over 5 years, within the last 6 months a change in management and leadership has resulted in significant improvements in the home .
I find the standard of care is excellent and I look forward to further changes being implemented .
I have taken part in residents meetings and suggested changes which have been done and feedback . Every small change has made a significant change to the homes atmosphere . It's great to hear laughter in the corridors between the staff and residents .
The nurses provide a level of support to me as well taking exceptional care of all of the resident especially due many of the residents having different and complex needs .
Thank you to the Stapelton House team for all your hard work .
Many thanks for such a lovely and positive review commenting on all the hard work of the staff which I will pass on to the team. As you have mentioned, we have implemented changes which have been received positively with lots more to come in the New Year to improve quality of life for all residing here at Stapleton. Many thanks again
Thank you each and everyone of yous from the bottom of our hearts.
We would like to thank you for your review, it is lovely to see the care and compassion that the staff team at Stapleton have provided to your wife and your family. Thank you for allowing us to care and support your wife.
My husband has only been a resident at Stapleton House for one week. His care has been first class. Every member of staff we have met from manager down have treated my husband and family with care dignity and respect and they do everything with a smile. Thank you.
What lovely comments after such a short period of time - will pass your lovely comments to our great team and again, thankyou for such a nice review.
My mother was struggling with a particular health problem. The family were concerned that she may need hospital treatment however mother is particularly resistant to going into hospital for other than emergency situations. The nurses responded brilliantly to our concerns and suggestions. Contacting the doctor and ensuring that all our concerns were listened to. It is our opinion that the timely and prompt actions of the nurses and the doctor prevented any need to go into hospital on this occasion.
Many thanks for your lovely review commenting on the efficiency of staff as we do strive to ensure we meet the wishes of our residents and their loved ones with your comments being much appreciated
The first class manager and fabulous staff are professional in their caring roles and so friendly to all, it really is a wonderful place for residents and visitors alike. A recent addition to Stapleton House is the Mr Whippy ice cream machine, it's a huge success with my father-in-law! It's such a clever way to hydrate and get calories into residents who maybe don't have a good appetite, simply brilliant!
I am so thankful and grateful that my father-in-law lives here, it's such a home from home and he loves it here.
Many thanks for such a lovely review, in particular regarding the staff being welcoming, friendly and caring with your Father in law , loving the care home. These kind words will be passed to onto staff and we will continue to work hard to maintain these levels and standards of care.
The new management are trying there best to upgrade facilities and freshen up all areas of the care home, I find this very pleasing knowing Mam is looked after and her needs are catered for to the best of there abilities.
Thank you for this review, We are pleased that you are happy with the care and support in which your mum is receiving and the team are always here to help and support
I've found a significant change in "Stapleton house" since the new lady took over, atmosphere is uplifting lots of niceties for guests & resident's,Mr whippy ice cream " with sprinkles" iced water with lemon or orange , still more to come .....
Many thanks for your lovely review on positive changes implemented, with the whole team here at Stapleton House striving to improve the quality of life for our residents .... with more to come!
Myself and my family are currently working through the end stages our mam's life and we are being supported by the most amazing group of managers, nurses, carers, and all other staff involved in the running of Stapleton House. My mam is receiving fantastic care and the compassion being shown to her and the whole family is beyond amazing. Everything from her care and medical needs and offering myself and my sister drinks, food, support and a shoulder to cry at all times of the day. They are amazing!!
Many thanks for this wonderful review, lovely to hear that you felt your Mum as well as your family received a high standard of Care from the team at Stapleton. We will share these lovely comments with the staff team and send our condolences to you and your family.
I was a resident in Stapleton House from October till the beginning of January I was there as I was waiting for a wheelchair-friendly home which I'm now in. From my first meeting with the manager and one of the carers, I felt at ease. The carers were friendly and helpful. As a chef myself I have to say the meals were most acceptable.
Thank you for your review. It is great to see that the team at Stapleton were able to support you and care for you within your interim placement and we are happy that you have enjoyed your stay at Stapleton House. We will share these comments with the team within the home.
Mam now has a permanent placement at Stapleton House, having been in respite care since May. Her room overlooks the garden and we have spent time out there in the nicer weather. I cannot praise the staff enough, they are all very friendly and caring and they go out of their way to be helpful. I would highly recommend Stapleton House for consideration to anyone looking for a caring friendly and safe environment, for a loved one.
As there appears to be low staff turnover, Mam was able to build relationships and trust with the people involved in looking after her, as did myself and Dad. The staff genuinely care about the residents and are friendly and approachable if there is a concern, or if you just need a listening ear and a cuppa.
I would definitely recommend Stapleton House. We will not forget the warmth, kindness and compassion shown by all of the staff to my mam and to our family.
I would highly recommend Stapleton House to anyone who needs care or respite for a loved one.
After an informative and pleasant visit to the home, my sister and I felt confident in recommending that Mam be transferred there after her long stay in the hospital. Mam was made welcome and treated with great care and dignity from day one. Mam required nursing care; the care given by the nurses was outstanding. The nursing staff was always approachable and willing to discuss and explain Mam's treatment regime. All staff (nursing, care, admin, cleaning, chefs etc.) were kind and considerate to Mam, to our family and to our father who was finding life without his wife at home, after 70 years of marriage, very difficult. Mam's room was comfortable and she enjoyed a garden view. As Mam was a resident from January to May she enjoyed watching the garden come to life after the winter.
My mam was transferred from the local hospital to Stapleton house, where she spent the last three months of her life in their care. Mam was treated with respect and dignity at all times. Staff were very caring and compassionate both to my mam and her family.
Although Mam was in and out of the hospital for a lot of the time she was in Stapleton the care was excellent. Mam felt safe, happy and cared for. The family are grateful for the compassion and dignity with which she was looked after. Nothing was a trouble and we were always warmly welcomed when visiting.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Stapleton House Care Centre.
There are no upcoming events for Stapleton House Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Stapleton House Care Centre.
Meet the Team (1)

Hello. I have worked as a clinical lead within Stapleton House for the last five years. My background entails an almost 20-year history of working with acute medical care within the local hospital trust. I have an extensive and sound knowledge base of varying conditions.
Since starting my career within Stapleton House, as a team we have strived to ensure our residents are safe, looked after and have built excellent relations with families and professionals entering our service.
Being promoted to care home manager is an honour and a privilege, and also a natural progression in my career.I am more than happy to maintain our high standards and look forward to the future and building excellent relations within our community.
I also operate an open-door policy with an open and honest approach to communicating with families. Please don't hesitate to call in for a chat any time.Our home is your home.
Frequently Asked Questions about Stapleton House Care Centre
What types of Care is Stapleton House Care Centre registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Stapleton House Care Centre have?
There are 45 Single Rooms.
What are the Facilities & Services at Stapleton House Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Stapleton House Care Centre to the centre of Jarrow?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stapleton House Care Centre to verify any information. View our terms and conditions. Stapleton House Care Centre has an Enhanced Service -more info.