






Stapleton House Care Centre, in Tyne & Wear, offers a range of skilled nursing packages for varying needs, as well as taking on respite requirements of the local community. CQC rated Good (December 2017).
The health and nutrition of residents is a core part of the service, as is a flexible outlook upon personal freedoms, hobbies and entertainments.
Carers are highly-qualified and have access to a range of related health professionals, while...
Care Provided by Stapleton House Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Fees can be discussed with the home.
Contact Stapleton House Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Landona House Ltd
- Private Owned
Person in charge
- Stacey Wilson(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2020
- Number of floors: 2
Room Information
- Single Rooms (45)
- Single Rooms with ensuite Wet Room (45)
Visiting
- No restrictions to visiting
Parking
- Private car parking
Stapleton House Care Centre Reviews (43)
Stapleton House Care Centre has a Review Score of 9.7 (9.670) out of 10, based on 17 reviews in the last 2 years.
Over all time Stapleton House Care Centre has 43 reviews.
My dad was a resident receiving palliative care. He was treated with respect at all times. They even allowed him to have his cat stay with him, which was a great comfort to him. I cannot recommend this place highly enough. The staff are friendly and cannot do enough to help in any way they can. I can honestly say each and every member of staff is wonderful and made my dad's last few weeks of his life a positive experience for him.
My mother spent the last year of her life at Stapleton House. My sister and I really appreciated the care and compassion shown to our mother by all the staff during her time there. I would be happy to recommend Stapleton House to any family looking for a lovely care home for their loved one.
Management and staff were amazing, going over and above to facilitate transfer of Mam to Stapleton House from hospital at very, very short notice for end-of-life care.
I cannot over-emphasize enough how important this was to us as a family and the positive care outcomes for Mam.
All staff went out of their way to make Mam and us feel welcome and supported from the moment Mam arrived.
Mam was treated with dignity, compassion, kindness, efficiency, and professionalism from everyone.
I have cared for Mam for many years but was finally confident enough in the staff to take a step back and allow others to 'care' for Mam. This allowed me to become my mam's daughter once again instead of worrying about her care. This provided quality time for Mam and myself which I cannot thank the staff enough for.
Ourselves as a family were supported and reassured at all times and there was a never-ending supply of tea and sympathy.
Even fellow residents were a delight.
Thank you!
We are really grateful for your support.
My mam was unable to be looked after at home. With the help of a social worker, Mam began respite at Stapleton House. The care staff and nursing staff recognised Mam was very unwell. My mam was diagnosed with staff four bowel cancer, and she needed palliative care. The home provided Mam with full-time, permanent care, for which I am very grateful for. My mam spent the end of her life in Stapleton House. The staff were amazing. They gave Mam the best care they could. My mam was no longer mobile, so having a room with a garden view was very much appreciated. Management and staff made me feel very welcome. Mam loved to chat with staff and some of the mobile residents, who checked to see if she was ok. All the staff and Mam's GP made Mam comfortable to the very end of her life. I am truly grateful for everything.
Following extended hospital stays, my mother was transferred to Stapleton House for palliative, end-of-life nursing care. This was a home-from-home experience. Nothing was a problem for any of the staff - including the nurses, carers, domestics, manager, administrator and handyman. We were able to spend as much time as we wanted with my mother. The staff encouraged us to decorate my mother's room with her own personal items, such as photographs. The staff were also very caring towards me and my mother's other visitors. Most of all, though, the care and compassion from the staff were tangible and also touched the close family members. My mother was cared for with dignity and respect in her final days. I will never forget this.
Mom was transferred to Stapleton House from the hospital in December 2020 initially for recovery and respite care, becoming a permanent resident in April 2021. In her final two years, she was content, comfortable and safe in a very caring and friendly home. We found the management and staff approachable, friendly and accommodating, especially during the various Covid restriction, which was beyond their control. We had no issues and would recommend Stapleton House.
I can close my eyes at night knowing he is in excellent hands.
Thank you so much, Bernadette, this is very kind, and it gives our staff a big morale boost to do even better. If you need us for anything, then please do not hesitate to contact us.
During his final weeks, my father was lucky to have been looked after by the compassionate and professional staff, whom became his extended family during a very difficult time (covid19). He was treated with dignity and respect by the very caring manager and staff, whom connected with him from first entering to his passing. Our family was also treated with the same consideration, and we will always appreciate this. The management has stayed in touch, asking regarding my wellbeing and that of my family which is greatly appreciated.
Thank you so much for your lovely words and kindness and support.
The facilities, service and nursing care were outstanding. My mother received end of life care and we appreciated the warmth and understanding from all the staff.
I feel her needs are met and I am kept informed of any changes etc.
She's content and in relatively good health for her age. The home is well presented, safe and secure. The staff are friendly and I've never had any concerns regarding her welfare, however, it is very costly and I feel £3000 a month excessive as she doesn't really receive an awful lot of nursing care, but has assistance with showering and dressing.
Whilst resident there, she was treated with care, kindness and respect. All of the staff were extremely caring and professional but particular mention should be made of the nursing staff who were exceptional. They treated my mother with consideration and dignity in what would be her final weeks. Based on our experience, we would recommend Stapleton house as a care provider. Both the management and staff made our family welcome, were receptive and attentive to our needs during a distressing and difficult time.
More than happy with the care provided for my father.
It really does feel like home from home.
The staff are very helpful and nothing seems too much for them.
The staff from all levels are fantastic and look after the residents well.
Thank you for your kind words and support. We hope to continue our best.
Excellent care and excellent support from all the staff.
The staff from the Manager to the ladies who clean her room are ALL so caring and Mam now has 24 hours of chatting and interacting with lots of stimulation she is so well and is always full of praise and say she is happy
As for me who cared for my Mams complex needs for so long, any issue I have had and they have been few and minor are dealt with immediately as you are always listened too.
The standard of nursing is exceptional and they are there 24 hours a day
I would recommend Stapleton house as a home from home.
Her care, comfort and wellbeing is second to none.
The staff are long-term and totally focused on the care of their residents, a bonus by far.
There is plenty of activity and entertainment laid on for the stimulation of the residents by the event organiser.
Any personal birthdays or events are accommodated by the home.
Our mam and that is what I call her (son in law), is very happy in this place.
All credit to all staff involved.
Well done.
Thank you so much for your lovely kind words and support.
My overall experience of the care and support my mother receives is more than adequate. All staff are very warm and helpful and most and most of all caring.
Thank you so much for the kind words and support.
My husband has been in this nursing home for 11 months. I am really pleased with the nursing care he receives, I am 76 years and could not give him the care he receives at home. My husband cannot do anything for himself. He is completely immobile! The staff are really wonderful, I can go home knowing he is being looked after 100%.
Thank you so much for your kind words and support.
Absolutely fantastic. The staff are very accommodating and very caring. I had lots of reservations about placing my mam into care but my fears have been alleviated. My mam has settled in really well. Home from home.
Thank you so much for your lovely kind words and support.
My father has been a resident at the home for nearly two years and I feel he receives excellent care. The staff are well trained and very professional but demonstrate a very caring, compassionate approach to looking after the residents. The care team place a great emphasis on making the home a 'home' in the truest sense and they respect the rights of the residents to be treated as individuals. Privacy and dignity are regarded highly by the management team and this is reflected in the attitudes shown by staff and encouraged with families visiting the home. I have always liked the very transparent way in which the home operates and the way families are encouraged to feel comfortable discussing any concerns. The home has just the right level of 'busyness' with lots of activities and events for the residents. The recent Xmas party and Xmas day festivities were amazing and everyone had a lovely time. I am just so pleased that we chose this home as my father is very very happy and settled.
Thank you so much for your kind words and support.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Stapleton House Care Centre.
Awards / Recognitions (0)
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Meet the Team (1)

Hello. I have worked as a clinical lead within Stapleton House for the last five years. My background entails an almost 20-year history of working with acute medical care within the local hospital trust. I have an extensive and sound knowledge base of varying conditions.
Since starting my career within Stapleton House, as a team we have strived to ensure our residents are safe, looked after and have built excellent relations with families and professionals entering our service.
Being promoted to care home manager is an honour and a privilege, and also a natural progression in my career.I am more than happy to maintain our high standards and look forward to the future and building excellent relations within our community.
I also operate an open-door policy with an open and honest approach to communicating with families. Please don't hesitate to call in for a chat any time.Our home is your home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stapleton House Care Centre to verify any information. View our terms and conditions. Stapleton House Care Centre has an Enhanced Service -more info.