Search...

Stapleton House Care Centre

32 Borough Road, Jarrow, Tyne & Wear NE32 5BL
Stapleton House Care Centre Logo
Jobs
Stapleton House Care Centre logo
Stapleton House Care Centre, Jarrow
Stapleton House Care Centre, Jarrow
Stapleton House Care Centre, Jarrow

Stapleton House Care Centre, in Tyne & Wear, offers a range of skilled nursing packages for varying needs, as well as taking on respite requirements of the local community. CQC rated Good (December 2017).

The health and nutrition of residents is a core part of the service, as is a flexible outlook upon personal freedoms, hobbies and entertainments.

Carers are highly-qualified and have access to a range of related health professionals, while...  

Care Provided by Stapleton House Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Fees can be discussed with the home.

Contact Stapleton House Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Stacey Wilson(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Single Rooms with ensuite Wet Room (45)

Visiting

  • No restrictions to visiting

Parking

  • Private car parking

Stapleton House Care Centre Reviews (43)

Submit a Review
9.7

Stapleton House Care Centre has a Review Score of 9.7 (9.670) out of 10, based on 17 reviews in the last 2 years. Over all time Stapleton House Care Centre has 43 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Stapleton House Care Centre
Loading...
Showing 43 reviews matching selected criteria
Review from Carol W (Daughter of Resident) published on 2 February 2024 Submitted via Postal Card
Overall Experience

My dad was a resident receiving palliative care. He was treated with respect at all times. They even allowed him to have his cat stay with him, which was a great comfort to him. I cannot recommend this place highly enough. The staff are friendly and cannot do enough to help in any way they can. I can honestly say each and every member of staff is wonderful and made my dad's last few weeks of his life a positive experience for him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan S (Daughter of Resident) published on 24 January 2024 Submitted via Postal Card
Overall Experience

My mother spent the last year of her life at Stapleton House. My sister and I really appreciated the care and compassion shown to our mother by all the staff during her time there. I would be happy to recommend Stapleton House to any family looking for a lovely care home for their loved one.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dawn W (Daughter of Resident) published on 27 September 2023 Submitted via Website
Overall Experience
Outstanding!
Management and staff were amazing, going over and above to facilitate transfer of Mam to Stapleton House from hospital at very, very short notice for end-of-life care.
I cannot over-emphasize enough how important this was to us as a family and the positive care outcomes for Mam.
All staff went out of their way to make Mam and us feel welcome and supported from the moment Mam arrived.
Mam was treated with dignity, compassion, kindness, efficiency, and professionalism from everyone.
I have cared for Mam for many years but was finally confident enough in the staff to take a step back and allow others to 'care' for Mam. This allowed me to become my mam's daughter once again instead of worrying about her care. This provided quality time for Mam and myself which I cannot thank the staff enough for.
Ourselves as a family were supported and reassured at all times and there was a never-ending supply of tea and sympathy.
Even fellow residents were a delight.

Thank you!

Reply from Radhika Sisodia, Owner at Stapleton House Care Centre
Thank you so much for such amazing and kind words.

We are really grateful for your support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Tracy E (Daughter of Resident) published on 21 June 2023 Submitted via Postal Card
Overall Experience

My mam was unable to be looked after at home. With the help of a social worker, Mam began respite at Stapleton House. The care staff and nursing staff recognised Mam was very unwell. My mam was diagnosed with staff four bowel cancer, and she needed palliative care. The home provided Mam with full-time, permanent care, for which I am very grateful for. My mam spent the end of her life in Stapleton House. The staff were amazing. They gave Mam the best care they could. My mam was no longer mobile, so having a room with a garden view was very much appreciated. Management and staff made me feel very welcome. Mam loved to chat with staff and some of the mobile residents, who checked to see if she was ok. All the staff and Mam's GP made Mam comfortable to the very end of her life. I am truly grateful for everything.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M M (Daughter of Resident) published on 12 April 2023 Submitted via Website
Overall Experience

Following extended hospital stays, my mother was transferred to Stapleton House for palliative, end-of-life nursing care. This was a home-from-home experience. Nothing was a problem for any of the staff - including the nurses, carers, domestics, manager, administrator and handyman. We were able to spend as much time as we wanted with my mother. The staff encouraged us to decorate my mother's room with her own personal items, such as photographs. The staff were also very caring towards me and my mother's other visitors. Most of all, though, the care and compassion from the staff were tangible and also touched the close family members. My mother was cared for with dignity and respect in her final days. I will never forget this.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A M (Son of Resident) published on 10 February 2023 Submitted via Postal Card
Overall Experience

Mom was transferred to Stapleton House from the hospital in December 2020 initially for recovery and respite care, becoming a permanent resident in April 2021. In her final two years, she was content, comfortable and safe in a very caring and friendly home. We found the management and staff approachable, friendly and accommodating, especially during the various Covid restriction, which was beyond their control. We had no issues and would recommend Stapleton House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bernadette M (Daughter of Resident) published on 16 June 2022 Submitted via Website
Overall Experience
I would like to start with home from home, which is what Stapleton House is. My dad has been in since last September, something I never ever thought I would have to write, however; if anyone reading this has any concerns about putting their loved ones in a care home, this is definitely the place to put their minds at rest. The staff are caring and treat my dad with the respect he deserves. The place is clean and inviting, and the nursing staff are exceptional, and in that, I also include the management. He has settled in also, something I thought would not happen. As he is a loving family man who thrives with his family around him, but the staff comes a close second. I would like to give the catering staff a shout out as the food is also home cooked and delicious. Last but not least

I can close my eyes at night knowing he is in excellent hands.

Reply from Radhika Sisodia, Owner at Stapleton House Care Centre

Thank you so much, Bernadette, this is very kind, and it gives our staff a big morale boost to do even better. If you need us for anything, then please do not hesitate to contact us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S C (Daughter of Resident) published on 18 August 2020 Submitted via Postal Card
Overall Experience

During his final weeks, my father was lucky to have been looked after by the compassionate and professional staff, whom became his extended family during a very difficult time (covid19). He was treated with dignity and respect by the very caring manager and staff, whom connected with him from first entering to his passing. Our family was also treated with the same consideration, and we will always appreciate this. The management has stayed in touch, asking regarding my wellbeing and that of my family which is greatly appreciated.

Reply from Radhika Sisodia, Owner at Stapleton House Care Centre

Thank you so much for your lovely words and kindness and support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from A C (Son of Resident) published on 9 December 2019 Submitted via Postal Card
Overall Experience

The facilities, service and nursing care were outstanding. My mother received end of life care and we appreciated the warmth and understanding from all the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E B (Niece of Resident) published on 27 November 2019 Submitted via Postal Card
Overall Experience
My auntie has been in this home since the end of January 2019 and she settled in very well and very quickly.
I feel her needs are met and I am kept informed of any changes etc.

She's content and in relatively good health for her age. The home is well presented, safe and secure. The staff are friendly and I've never had any concerns regarding her welfare, however, it is very costly and I feel £3000 a month excessive as she doesn't really receive an awful lot of nursing care, but has assistance with showering and dressing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine J (Daughter of Resident) published on 19 November 2019 Submitted via Postal Card
Overall Experience
My mother was only resident at Stapleton House for a short period of time prior to her passing.

Whilst resident there, she was treated with care, kindness and respect. All of the staff were extremely caring and professional but particular mention should be made of the nursing staff who were exceptional. They treated my mother with consideration and dignity in what would be her final weeks. Based on our experience, we would recommend Stapleton house as a care provider. Both the management and staff made our family welcome, were receptive and attentive to our needs during a distressing and difficult time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N J (Son of Resident) published on 15 November 2019 Submitted via Postal Card
Overall Experience

More than happy with the care provided for my father.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A C (Daughter of Resident) published on 15 November 2019 Submitted via Postal Card
Overall Experience
This home has a really nice atmosphere around the place.
It really does feel like home from home.
The staff are very helpful and nothing seems too much for them.

The staff from all levels are fantastic and look after the residents well.

Reply from Radhika Sisodia, Owner at Stapleton House Care Centre

Thank you for your kind words and support. We hope to continue our best.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K L (Nephew of Resident) published on 13 November 2019 Submitted via Postal Card
Overall Experience

Excellent care and excellent support from all the staff.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Anne D (Daughter of Resident) published on 12 August 2019 Submitted via Website
Overall Experience
It was one of the saddest days of my life when the realisation hit that my amazing kind wonderful mam now needed 24-hour nursing care I had fought so hard to keep her at her home but that was my big mistake as she has thrived in Stapleton house
The staff from the Manager to the ladies who clean her room are ALL so caring and Mam now has 24 hours of chatting and interacting with lots of stimulation she is so well and is always full of praise and say she is happy
As for me who cared for my Mams complex needs for so long, any issue I have had and they have been few and minor are dealt with immediately as you are always listened too.
The standard of nursing is exceptional and they are there 24 hours a day

I would recommend Stapleton house as a home from home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Brian A (Son-in-law of Resident) published on 1 February 2018 Submitted via Postal Card
Overall Experience
How grateful my wife and I are that we chose this nursing care home for our old lady.
Her care, comfort and wellbeing is second to none.
The staff are long-term and totally focused on the care of their residents, a bonus by far.
There is plenty of activity and entertainment laid on for the stimulation of the residents by the event organiser.
Any personal birthdays or events are accommodated by the home.
Our mam and that is what I call her (son in law), is very happy in this place.
All credit to all staff involved.

Well done.

Reply from Radhika Sisodia, Director at Stapleton House Care Centre

Thank you so much for your lovely kind words and support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E W (Daughter of Resident) published on 24 January 2018 Submitted via Postal Card
Overall Experience

My overall experience of the care and support my mother receives is more than adequate. All staff are very warm and helpful and most and most of all caring.

Reply from Radhika Sisodia, Director at Stapleton House Care Centre

Thank you so much for the kind words and support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judith K (Wife of Resident) published on 24 January 2018 Submitted via Postal Card
Overall Experience

My husband has been in this nursing home for 11 months. I am really pleased with the nursing care he receives, I am 76 years and could not give him the care he receives at home. My husband cannot do anything for himself. He is completely immobile! The staff are really wonderful, I can go home knowing he is being looked after 100%.

Reply from Radhika Sisodia, Director at Stapleton House Care Centre

Thank you so much for your kind words and support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Claire L (Daughter of Resident) published on 18 January 2018 Submitted via Postal Card
Overall Experience

Absolutely fantastic. The staff are very accommodating and very caring. I had lots of reservations about placing my mam into care but my fears have been alleviated. My mam has settled in really well. Home from home.

Reply from Radhika Sisodia, Director at Stapleton House Care Centre

Thank you so much for your lovely kind words and support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jillian M (Daughter of Resident) published on 10 January 2018 Submitted via Website
Overall Experience

My father has been a resident at the home for nearly two years and I feel he receives excellent care. The staff are well trained and very professional but demonstrate a very caring, compassionate approach to looking after the residents. The care team place a great emphasis on making the home a 'home' in the truest sense and they respect the rights of the residents to be treated as individuals. Privacy and dignity are regarded highly by the management team and this is reflected in the attitudes shown by staff and encouraged with families visiting the home. I have always liked the very transparent way in which the home operates and the way families are encouraged to feel comfortable discussing any concerns. The home has just the right level of 'busyness' with lots of activities and events for the residents. The recent Xmas party and Xmas day festivities were amazing and everyone had a lovely time. I am just so pleased that we chose this home as my father is very very happy and settled.

Reply from Radhika Sisodia, Director at Stapleton House Care Centre

Thank you so much for your kind words and support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 September 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Stapleton House Care Centre.

Upcoming Events

There are no upcoming events for Stapleton House Care Centre.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Stapleton House Care Centre.

Meet the Team (1)

Gaynor Glendinning
Gaynor GlendinningJob Title:Nurse Home ManagerJoined: 2021

Hello. I have worked as a clinical lead within Stapleton House for the last five years. My background entails an almost 20-year history of working with acute medical care within the local hospital trust. I have an extensive and sound knowledge base of varying conditions.

Since starting my career within Stapleton House, as a team we have strived to ensure our residents are safe, looked after and have built excellent relations with families and professionals entering our service.

Being promoted to care home manager is an honour and a privilege, and also a natural progression in my career.

I am more than happy to maintain our high standards and look forward to the future and building excellent relations within our community.

I also operate an open-door policy with an open and honest approach to communicating with families. Please don't hesitate to call in for a chat any time.

Our home is your home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stapleton House Care Centre to verify any information. View our terms and conditions. Stapleton House Care Centre has an Enhanced Service -more info.