Stapleton House Care Centre

32 Borough Road, Jarrow NE32 5BL
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9.7 41 Reviews
  • Stapleton House Care Centre, Jarrow
Stapleton House Care Centre, in Tyne & Wear, offers a range of skilled nursing packages for varying needs, as well as taking on respite requirements of the local community. CQC rated Good (December 2017).

The health and nutrition of residents is a core part of the service, as is a flexible outlook upon personal freedoms, hobbies and entertainments.

Carers are highly-qualified and have access to a range of related health professionals, while the care provider is keen to adopt any innovative or emerging methods that can further the services on offer.
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Care Provided by Stapleton House Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 45 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1180 – £1300
  • Self-Funded Residential Dementia Care: £1180 – £1300
  • Self-Funded Nursing Care: £1180 – £1300
  • Self-Funded Nursing Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Residential Care: £1180 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Care: £1180 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1180 – £1300

Fees can be discussed with the home.

These prices are only a guideline, please contact Stapleton House Care Centre to find out the exact price for your requirements.

Contact Stapleton House Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Stapleton House Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Stacey Wilson (Manager)

Local Authority / Social Services

Admission Information

  • Ages from 18 to 100

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (45)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (45)

Visiting

  • No restrictions to visiting

Parking

  • Private car parking

Stapleton House Care Centre Reviews (41)

9.7

Stapleton House Care Centre has a Review Score of 9.7 (9.736) out of 10, based on 18 reviews in the last 2 years.
Over all time Stapleton House Care Centre has 41 reviews.

Overall Experience
  • 33
  • 8
  • 0
  • 0
  • 0
Date Published
  • 41
  • 9
  • 11
  • 18
  • 23
Reviewer Connection to Stapleton House Care Centre
  • 20
  • 7
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Jayne W (Friend of Resident) published on 26 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative was in the home for almost a year and they received the best care possible. It is a lovely home with a quiet garden. The staff are amazing and made sure my relative was comfortable. I would highly recommend this home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.736)

Overview of Review Score

The Review Score of 9.7 (9.736) out of 10 for Stapleton House Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.786 for Stapleton House Care Centre is calculated as follows: ( (160 Excellents x 5) + (30 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 196 Ratings = 4.786
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Stapleton House Care Centre is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Sep 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Gaynor

Gaynor Glendinning

Job Title: Nurse Home Manager Joined: 2021

Hello. I have worked as a clinical lead within Stapleton House for the last five years. My background entails an almost 20-year history of working with acute medical care within the local hospital trust. I have an extensive and sound knowledge base of varying conditions.


Since starting my career within Stapleton House, as a team we have strived to ensure our residents are safe, looked after and have built excellent relations with families and professionals entering our service.


Being promoted to care home manager is an honour and a privilege, and also a natural progression in my career.
I am more than happy to maintain our high standards and look forward to the future and building excellent relations within our community.


I also operate an open-door policy with an open and honest approach to communicating with families. Please don't hesitate to call in for a chat any time.
Our home is your home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stapleton House Care Centre to verify any information. View our terms and conditions. Stapleton House Care Centre has an Enhanced Service - more info.