Western Lakes Care Home

Kirksanton Care Centre is a very calm and positive environment. The staff are friendly and caring and take time to relate to residents as individuals. As a family, we are kept informed of any health issues. The room is very clean and pleasant, and we were able to hang personal pictures. Overall we feel that the residents are safe and well cared for.

A relaxed care situation. Kind and friendly staff. My wife is extremely well cared for.

Mum has been living at the Kirksanton Care Home for two years now and it was great to see her looking so well and so content when we recently visited her, all thanks to the staff at the home who are always professional, friendly and extremely helpful. This was especially the case during Covid, their good communications and pragmatic approach was a great comfort during those difficult times. Mum has dementia and diabetes and to see the ongoing care and attentiveness by all the staff is wonderful. We don’t get to visit very frequently, so the photos of the activities and celebrations on their social media page are great and, apart from anything else, Mum always tells us with a big smile that the food is wonderful! We are very happy, as a family, that we chose Kirksanton to look after Mum.

Mum has been in Kirksanton Care home for 11 months now. I couldn’t be happier with her care. She is so happy there and she tells me that. The activities are stimulating and creative which is so important for the brain, and you can see the works of art displayed everywhere. Most importantly Kirksanton is a community, the staff are wonderful and so committed to what they do. Every single one of them really cares about the patients and they engage and laugh and joke with them at every opportunity. The food looks fantastic and clearly is, as my mum has put on weight. I can’t rate this home and the staff highly enough. It’s the staff that make it such a great place, they care and they connect with the residents. I hope the management of the home sees this and recognises it because it’s what makes this such a nice place to be.

My dad moved up from Devon to the Kirksanton Care Centre a few months ago and I was obviously worried about the transition and how he would settle. Kirksanton is a lovely place in a beautiful setting which helps, but the key factor is always the staff team who have directly with him. Everyone has been great, very friendly and helpful and that will be a key factor in him settling down and feeling as at home as he can. Their caring outlook and understanding and patience have made all the difference.

Mother is well looked after.

This is a very well maintained care home filled with staff who are a credit to their profession.

My mother is settled nicely in the home. She likes all aspects of the care, has no complaints with food or the care given by the staff. I am also happy with the standard of care given. All the staff are caring and friendly and keep me informed at all times with the wellbeing of my mother. I am glad we chose Kirksanton Care Centre for Mother.

All the staff are friendly, helpful, polite and attentive to all the needs of all residents. They are regularly organising activities for all residents to get involved. From phone calls and on their website it is obvious that all residents and staff are enjoying the interaction. All meals are first class. We are glad we chose Kirksanton Care Centre for our elderly relation. She is treated like a member of their own family caring for all her needs.

I have found the whole staff team to be very caring, not only to the residents but also their family and friends. The management has also been very supportive to me. I can honestly say that my Aunt looks the best she has in years since moving here and I no longer worry about her. So thank you to you all.

In the past few weeks, I have been coming up to Kirkstanton Care Centre for meals and games. I liked the different activities they put on each week, like bingo, chair exercises etc and the staff are lovely, they can help you if you are struggling or need a hand. Each week is different and you always have something to do. The staff are always helpful, nothing is too much trouble if you just want a chat or help with anything.