Emmaus House

Walkmill Close, Moresby Parks, Whitehaven CA28 8XR
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8.5 2 Reviews
  • Emmaus House, Whitehaven
Emmaus House offers residential and dementia care for older people, along with respite and end of life care. All rooms come furnished and have TV and aerial points; there is Wi-Fi throughout the home.

Emmaus House takes a person-centred approach to care. On arrival, all new residents have a bespoke care plan which includes not only physical care needs but also hobbies, interests, and emotional, spiritual, and cultural needs.

Healthcare professionals are supported with input from the catering team to ensure diets and dietary requirements are understood and catered for. Chiropodists and hairdressers make regular calls.

Emmaus House is home to a Christian community and so the life of the home features many Christian elements including regular devotions and services.

Friends and relatives are welcome to visit and can purchase a meal from the home by prior arrangements. Well behaved pets are also welcome.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £982 – £1150
  • Self-Funded Residential Dementia Care: £1150 – £1150
  • RESPITE Self-Funded Residential Care: £1041 – £1219
  • RESPITE Self-Funded Residential Dementia Care: £1219 – £1219

Our fees are charged per person, per week. We do not require a deposit and we do not require a guarantor. This will include the provision of personal care, food and drink, heating, lighting, equipment, laundry, insurance of personal items, and in-house activities.


These fees are valid between 1st April 2025 and 31st March 2026 and are reviewed annually. The Registered Manager will assess you prior to admission to determine the level of care provision required. During a stay at Emmaus House, fees can change if the level of care you need increases or if there is a change in the law which significantly impacts the cost of your care. You will be given one month’s notice of any changes in fees.


We have three levels of care provision at Emmaus House:
• Basic residential care: this is where the assessed needs are relatively uncomplicated and where mechanical or technical assistance is rarely needed.
• Higher dependency: this is where the assessed needs are complex and where mechanical or technical assistance is intermittently needed.
• Enhanced care: this is where assessed needs are highly complex and where mechanical or technical assistance is frequently needed. We charge for dementia care at this rate.

These prices are only a guideline, please contact Emmaus House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Julie Crawford (Manager)

Admission Criteria

  • Residents must be supportive of our Christian ethos and activities
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1992
  • Last Refurbishment: 2007
  • Number of floors: 2

Room Information

  • Single Rooms (26)
8.5

Emmaus House has a Review Score of 8.5 (8.510) out of 10, based on 2 reviews in the last 2 years.
Over all time Emmaus House has 2 reviews.

Overall Experience
  • 2
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Date Published
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Reviewer Connection to Emmaus House
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Total of 2, showing 1-2
Review from Catherine R (Niece of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely a fab care home the service the food the cleniness the staff are all wonderful the staff are amazing nothing is too much troubke your greeted on entry with a warm smile and a hello the service my auntie gets is second to non they are a fantastic team well done emmaus house
Reply from Kelly Hurton, Business Manager at Emmaus House

Thank you for your kind words. We are blessed to have your auntie with us - she is a pleasure to care for and we are lucky to have her. We are delighted to hear that she is receiving excellent care here at Emmaus House and its always great to see you on your visits.

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  • Care / Support
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  • Treated with Dignity
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  • Value for Money
Review from S K (Friend of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit always clean and staff pleasant and food looks tasty and tables set nicely and with napkins. It is a lovely place to live in when you can not manage in your own home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.5 (8.510)

Overview of Review Score

The Review Score of 8.5 (8.510) out of 10 for Emmaus House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Emmaus House is calculated as follows: ( (21 Excellents x 5) ) ÷ 21 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.51 Points relating to the number of positive Reviews for Emmaus House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2. 2 Positive Reviews ÷ 5.2 = 0.385
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (1)

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Julie Crawford

Job Title: Registered Manager Joined: 2025

Julie Crawford is a Registered Care Manager at Emmaus House, Whitehaven.

Frequently Asked Questions about Emmaus House

What types of Care is Emmaus House registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Emmaus House have?

There are 26 Single Rooms.

What are the Facilities & Services at Emmaus House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Emmaus House to the centre of Whitehaven?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Emmaus House to verify any information. View our terms and conditions. Emmaus House has an Enhanced Service - more info.