1. UK Care Home Search
  2. Care Home Groups
  3. Locations Owned by Pilgrims' Friend Society

Care Homes Owned by Pilgrims' Friend Society

Jobs
9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Pilgrims' Friend Society
Pilgrim's Friend Society runs residential care homes and independent living housing schemes in England and Wales. A Christian charity, they have been helping older people to live fulfilled lives in their later years for more than 200 years since they were founded in 1807.

They offer care for older people, including those living with dementia, in their care homes. They have a bespoke approach to supporting those living with dementia, which takes a whole-person approach to understanding each individual that they care for and tailoring the way they support them to match their personality and experience.

Pilgrims' Friend Society Locations (12)

Map View
Sort By
12 Care Homes owned by Pilgrims' Friend Society
Emmaus House

115 Valley Drive, Harrogate HG2 0JS 

9.9 33 reviews
"What a lovely time at the coffee morning today!! Such friendly welcoming staff and wonderful coffee and cakes! Thank you to a couple…"   Read all 33 reviews
Location Type Care Home

Rooted in the Christian faith, life at Emmaus House supports residents to live fulfilled lives in their later years. Emmaus House provides excellent, personalised care which supports the residents flourish in older age. Emmaus House has an active… Read more about Emmaus House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 23 Rooms from £1,316 / week
Koinonia Christian Care Home

4 Winchester Road, Worthing BN11 4DJ 

9.9 35 reviews
"My husband was wonderfully cared for by everyone and in a Christian environment services prayer bible studies etc and I'm so grateful for…"   Read all 35 reviews
Location Type Care Home

Koinonia provides residential care for older people in Worthing, and offers person-centred Christian care. The home has a warm and welcoming feel and care packages are put together to suit each individual resident, who is kept updated about any care… Read more about Koinonia Christian Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 39 Rooms from £1,552 / week
Milward House

6 Madeira Park, Tunbridge Wells TN2 5SZ 

9.7 26 reviews
"The staff at Milward House go over and above to ensure that the residents are valued, loved, cared for and are happy. Nothing is ever too…"   Read all 26 reviews
Location Type Care Home

Rooted in the Christian faith, life at Milward House supports residents to live fulfilled lives in their later years. They provide excellent, personalised care which supports residents to flourish in older age. Milward House has an active social… Read more about Milward House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Acquired Brain Injury
  • 28 Rooms from £1,492 / week
Luff House

Luff Way, Garden Road, Walton on the Naze CO14 8SW 

9.0 21 reviews
"My father spent the last two months of his life at Luff House. He was stimulated, entertained, looked after and loved by the wonderful team…"   Read all 21 reviews
Location Type Care Home

Rooted in the Christian faith, life at Luff House supports residents to live fulfilled lives in their later years. They provide excellent, personalised care which supports residents to flourish in older age. Luff House has an active social life in… Read more about Luff House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 28 Rooms from £1,357 / week
Middlefields House

Cornfields, Chippenham SN14 6GA 

9.9 43 reviews
"Mum went in for a couple of weeks respite care and was in good, caring hands during her stay. Everyone at Middlefields was so welcoming…"   Read all 43 reviews
Location Type Care Home

Opened in Summer 2021, Middlefields House offers excellent care and support to 48 people, living in four households of 12. Each household feels like a regular family home, with a lounge and dining area, as well as a second lounge. Middlefields House… Read more about Middlefields House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 48 Rooms from £1,609 / week
Finborough Court

Pilgrims Way, Great Finborough, Stowmarket IP14 3AY 

9.9 26 reviews
"I can't get to visit my Mum as much as I would like to, but she's always happy when I see her here, and all of the staff come across as…"   Read all 26 reviews
Location Type Care Home

Rooted in the Christian faith, life at Finborough Court supports residents to live fulfilled lives in their later years. They provide excellent, personalised care which supports residents to flourish in older age. Their Christian background is at… Read more about Finborough Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • 32 Rooms from £1,481 / week
Evington Home

Grocot Road, Evington, Leicester LE5 6AL 

9.8 27 reviews
"I wouldl like to thank the staff at Evington Home for the loving care and support they have provided to my mother. The staff treated my…"   Read all 27 reviews
Location Type Care Home

Rooted in the Christian faith, life at Evington Home supports its residents to live fulfilled lives in their later years. They provide excellent, personalised care that supports residents to flourish in older age. They appreciate that each resident… Read more about Evington Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • 30 Rooms from £1,374 / week
Shottermill House

Liphook Road, Haslemere GU27 1NX 

9.8 37 reviews
"After a long journey to find the right place for my friend she walked into Shottermill House and loved the environment instantly. If fact…"   Read all 37 reviews
Location Type Care Home

In every one of their homes and schemes they express God’s love through compassion and care that helps people live life to the full - fulfilled living. Shottermill House has an active social life in which residents can take part or follow their own… Read more about Shottermill House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 31 Rooms from £1,580 / week
Bridgemead Nursing Home

81 St John's Road, Bathwick, Bath BA2 6PZ 

9.6 14 reviews
"My husband recently had a two week , respite care stay at Bridgemead. He was well looked after and needed nursing level of care. He had his…"   Read all 14 reviews
Location Type Care Home

At Bridgemead, a “home from home” by the river in Bath, they care for vulnerable older people and their families. Their residents and day club members are cherished and enabled to live fruitful lives in a loving Christian community. Bridgemead was… Read more about Bridgemead Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 32 Rooms from £1,393 / week
Framland

Naldertown, Wantage OX12 9DL 

9.6 33 reviews
"Our experience both in the lead up to my mum's move to Framland, and the settling in period following, has been excellent. The home has a…"   Read all 33 reviews
Location Type Care Home

Rooted in the Christian faith, life at Framland supports residents to live fulfilled lives in their later years. They provide excellent, personalised care which supports residents to flourish in older age. Framland has an active social life in which… Read more about Framland

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Palliative Care
  • 23 Rooms from £1,464 / week
Emmaus House

Walkmill Close, Moresby Parks, Whitehaven CA28 8XR 

8.5 2 reviews
"Absolutely a fab care home the service the food the cleniness the staff are all wonderful the staff are amazing nothing is too much troubke…"   Read all 2 reviews
Location Type Care Home

Emmaus House offers residential and dementia care for older people, along with respite and end of life care. All rooms come furnished and have TV and aerial points; there is Wi-Fi throughout the home. Emmaus House takes a person-centred approach… Read more about Emmaus House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 26 Rooms from £982 / week
Bethany House

Gamull Lane, Ribbleton, Preston PR2 6TQ 

8.4 2 reviews
"Dad feels at home there and is well looked after. We can visit anytime and are always welcomed. All the staff are pleasant, caring and…"   Read all 2 reviews
Location Type Care Home

Bethany House is a 26-bed residential care home just outside Preston, Lancashire, which provides care for older people including those who are living with dementia. The home also provides respite and end of life care. All bedrooms are on the ground… Read more about Bethany House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Palliative Care
  • 26 Rooms from £1,067 / week

Pilgrims' Friend Society Reviews (299)

9.5

Pilgrims' Friend Society has a Group Review Score of 9.5 (9.499) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pilgrims' Friend Society must have a Review Score.

Overall Experience
  • 19
  • 1
  • 0
  • 0
  • 0
Date Published
  • 299
  • 33
  • 74
  • 145
  • 154
Reviewer Connection to Pilgrims' Friend Society
  • 11
  • 3
  • 2
  • 2
  • 1
  • 1
Review of

Finborough Court

from Ailwyn R (Son of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't get to visit my Mum as much as I would like to, but she's always happy when I see her here, and all of the staff come across as very lovely, supportive and helpful. Thank you so much for everything you do for my Mum.
Reply from Karen Bleay, Manager at Finborough Court

We are so pleased that you have that peace of mind and thank you for taking the time to review us. I hope you get to visit again soon.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Finborough Court

from B H (Son-in-law of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When visiting my father in law I consistently find the care providers friendly and caring, and on every interaction with my father in law, gentle and considerate. When I leave I am always so very grateful to know that he is the care of people who genuinely look after him. I can't speak highly enough
of the home, its cleanliness, peaceful atmosphere and calmness of the staff.
Reply from Karen Bleay, Manager at Finborough Court

Thank you so much for taking the time to leave a review of our home. Care of our family members (residents) is our highest priority so it is a great encouragement to us all to hear your experience and that of your father-in-law.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Emmaus House

from Catherine R (Niece of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely a fab care home the service the food the cleniness the staff are all wonderful the staff are amazing nothing is too much troubke your greeted on entry with a warm smile and a hello the service my auntie gets is second to non they are a fantastic team well done emmaus house
Reply from Kelly Hurton, Business Manager at Emmaus House

Thank you for your kind words. We are blessed to have your auntie with us - she is a pleasure to care for and we are lucky to have her. We are delighted to hear that she is receiving excellent care here at Emmaus House and its always great to see you on your visits.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Evington Home

from S H (Daughter of Resident) published on 12 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wouldl like to thank the staff at Evington Home for the loving care and support they have provided to my mother.
The staff treated my mother with dignity and respect during the challenging times when her health had deteriorated.
Staff supported my mother during her final days before she went to
heaven.
Reply from Inderjit Modare, Manager at Evington Home

Thank you for taking the time to leave such a lovely review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Koinonia Christian Care Home

from Lorna S (Wife of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was wonderfully cared for by everyone and in a Christian environment services prayer bible studies etc and I'm so grateful for the support they gave me St the beginning he could join in with seated games etc but there was lots of music to enjoy re guitar songs etc
Reply from John Manea, Manager at Koinonia Christian Care Home

Thank you for your kind words. It was a privilege to have your husband with us. Thank you for all your support, prayers and encouragement. We would love to see you around.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Bridgemead Nursing Home

from I M (Wife of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband recently had a two week , respite care stay at Bridgemead. He was well looked after and needed nursing level of care. He had his dietary requirements and medical needs well catered for by the staff. His needs were assessed at home prior to his stay and I was confident that he would get the
right level of care and able to have a much needed break without worrying about him. The staff could not be more helpful and caring.
Reply from Elizabeth Goodsman, Business Manager at Bridgemead Nursing Home

Thank you so much for your kind review. We always enjoy having family members stay with us for respite care and it was wonderful to have you husband with us this summer. We are delighted to hear that he received excellent care at Bridgemead and that you were able to take a much needed break for yourself.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Evington Home

from E P (Friend of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting this home for years now. I have always found the management and staff very approachable and friendly. I have not eaten a meal and I have honestly forgotten how much it is to live here.
Only last week I attended a celebration and I cannot praise the home enough for all the staff
and volunteers for the work they put in. The occasion was enjoyed by lots of outsiders, the food was lovely. Thank you all very much.
Reply from Inderjit Modare, Manager at Evington Home

Thank you so much for leaving a wonderful review, it is always great to see you visit.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Koinonia Christian Care Home

from Tricia H (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in the excellent care of the Koinonia team for 5.9 years. Her care from the moment of admission to her death in June 2025 was exemplary. The team led by the manager have, many times, gone above and beyond.
She was treated with respect, gentleness, kindness and great affection. The staff
displayed a great deal of perseverance and patience on a daily basis.
I received updates as and when necessary.
The Christian ethos was reflected in their care.
The manager has created a team he should be proud of, for which he should be congratulated.
I too received friendly conversations and many a cup of tea, for which I was always very grateful!
I thank the Lord for His provision. I continue to pray for God's richest blessings on each and everyone one of you.
Reply from John Manea, Manager at Koinonia Christian Care Home

Thank you very much for your kind appreciation. We take it as a privilege to have been part of your mum's life. Thank you for all the support and encouragement you have given us. We would love to see you again at some point.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Koinonia Christian Care Home

from Susan L (Wife of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband who has Alzheimer's became part of the KOINONIA family in June and I am so very happy with the care he is receiving there. The staff always have a smile for everyone and nothing is ever too much trouble for them. He has given the staff some very challenging moments as he settled in but
through their Christ centred loving and professional care for him he is now much more at peace in his new environment. The home is a place where the Christian way of life is lived in all its fullness and where my husband can be free to live his life of faith with others who love Jesus. I can't thank the senior care staff enough for helping me navigate this new way of life for my husband, answering my many questions and guiding me along the way. A great big thank you to everyone at KOINONIA for welcoming my husband and I into your family.
Reply from John Manea, Manager at Koinonia Christian Care Home

Thank you for your kind words and we believe it's a privilege to be able to serve your husband and yourself. It's such a blessing to have you both part of our community.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Bridgemead Nursing Home

from R R (Daughter of Resident) published on 15 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely home for my Mum, where the Christian ethos shines through, and the kind & friendly staff care holistically for the family members. My Mum enjoys the delicious meals, the daily devotions time, and afternoon activities that range from cheese tasting to piano concerts.
She has a very comfortable
room with beautiful views over the River Avon, where wildlife and a variety of passing watercraft provide added entertainment! Her medical needs are well-managed, and she receives excellent care in a timely manner from both day and night staff.
Bridgemead's managers and the building maintenance specialist were all really efficient, helpful and accommodating during my Mum's transition into residential care, ensuring that everything went smoothly, and that her room really feels like home, with her familiar pictures on the walls. She has access to a good WiFi signal to keep in contact easily with family and friends, and we ourselves also feel very welcomed by staff whenever we visit my Mum.
Reply from Elizabeth Goodsman, Business Manager at Bridgemead Nursing Home

Thank you so much for taking time to leave such an encouraging and detailed review about Bridgemead. It is always a pleasure to welcome new family members to Bridgemead and the whole team work hard to make sure that everyone is welcomed and helped to feel at home. It's a joy for us to get to know your mum and to care for her, and I'm pleased that the move has been a positive experience. We are blessed with lovely views of the river and it's wonderful to know that our Christian ethos shines through as this is central to all that we do.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Framland

from Karyn S (Daughter of Resident) published on 13 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience both in the lead up to my mum's move to Framland, and the settling in period following, has been excellent. The home has a friendly, caring, family environment, and the setting is lovely. Communication has been easy and efficient. The rooms are well equipped and homely. Staff are exceptional
- everyone has been so helpful and welcoming, and mum is being extremely well cared for. I think what sets it apart is that it in no way feels like an "institutional" setting. It really feels like a home with an extended family. It's lovely for mum to be with others who share her faith, and some of whom she has known for years. I don't think we could have settled on a better home for her.
Reply from Maraya Rabuka, Home Manager at Framland

Thank you so much for the review about the family's experience with mum moving in. Having the home feel like an extended family and homely for all the family members that reside at Framland.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Emmaus House

from S K (Daughter of Resident) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely time at the coffee morning today!! Such friendly welcoming staff and wonderful coffee and cakes! Thank you to a couple members of staff and all the staff for everything you do for my mum best wishes
Reply from CHRISSIE Medway Steel, Manager at Emmaus House

Thank you so much for taking the time to leave a review and for attending our coffee morning. It was great to see you there. I will share your feedback with out team.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Finborough Court

from Anne F (Daughter of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was extremely well cared for in every way.
We could not have asked for a more loving environment for Dad and he really enjoyed his two years there.
We are most grateful to all who looked after him.
Reply from Karen Bleay, Manager at Finborough Court

We are so glad to hear that and thank you for taking the time to leave a review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Finborough Court

from Dave B (Son of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Throughout my father's stay at Finborough Court I observed first hand the care, conscientiousness and dignity that the staff treated and served him with. Being in such pleasant and positive surroundings proved to be such a tonic to dad in the later stages of his life. Over the time he was a resident
I saw his personality shine and blossom. Much of this was due to the surroundings and environment, of love that was communicated by all who served at Finborough. I'm so glad that we took the step that we did as a family that gave dad those precious final years in this welcoming well run and friendly care home.
Reply from Karen Bleay, Business Manager at Finborough Court

Thank you so much for your review. It was a privilege to care for your father.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Finborough Court

from Ann M (Daughter of Resident) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was welcomed to Finborough Court with care and respect. He settled quickly due to the great atmosphere and friendship of the team. The home is run professionally and attention is given to each resident and changed as needed. My father was very content and we as a family felt very confident
that all was being done to make his last days the best they could be. The family are so grateful to the whole team at Finborough Court for all the kindness shown to Dad and us when we visited. It truly was the best place for Dad and we will remain so grateful to all folk who make the home special.
Reply from Karen Bleay, Manager at Finborough Court

It's lovely to hear that your father was so settled and felt content here. Your kind comments will be relayed to the staff and much appreciated. I'm sure.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Finborough Court

from Jules W (Daughter of Resident) published on 16 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Outstanding care from a truly compassionate team.


My mother lived at Finborough Court for almost four years until her recent passing. She had dementia and was profoundly deaf, yet the staff always found thoughtful ways to communicate with her, and treated her with such kindness, dignity, and patience.

They really are an amazing team. During her final days, I stayed five nights and saw how exceptional the night staff were wearing pyjamas to avoid confusing residents at night was just one of many small, caring touches, working together like a well oiled machine! They gently cared for mum and supported me too - with warmth and compassion I'll never forget. I'm deeply grateful for the care she received. However, I do feel the need to mention the cost - almost £8,000 every four weeks - which places a huge burden on families and deserves review.
Reply from Karen Bleay, Manager at Finborough Court

Thank you for the lovely comments. I'm so glad that your mum received such compassionate and inclusive care, with staff even wearing their pyjamas at night to help residents feel settled! It was an absolute privilege to care for your lovely mum. Please rest assured that we do our very best to keep costs as low as we can while delivering great, person-centred care and community at all times, as well as investing in our wonderful staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Middlefields House

from C C (Daughter of Resident) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went in for a couple of weeks respite care and was in good, caring hands during her stay. Everyone at Middlefields was so welcoming and made Mum feel included from the minute she got there. Mum really enjoyed her stay and I knew she was totally safe and looked after. I would fully recommend Middlefields.
Thank you for looking after Mum.
Reply from Sarah Stockinger, Business Manager at Middlefields House

Thank you so much for your kind review. We always enjoy having family members stay with us on respite care, and it was wonderful having your Mum with us at Middlefields House. The whole team work hard to ensure that everyone living with us, for however long, feels welcomed, loved and cared for. We are blessed to have a vibrant community, with plenty going on, where everyone is encouraged to join in and feel they belong. We wish your Mum all the very best, and we look forward to the next time.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Milward House

from Christine B (Daughter of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Milward House go over and above to ensure that the residents are valued, loved, cared for and are happy. Nothing is ever too much trouble. The home has a Christian foundation, with all residents having an active faith. This is respected, encouraged and fed through regular services and activities.
The residents have just been on their annual 'staycation' to Wales. Sue, the activities coordinator, did an amazing job encouraging learning, engagement and fun activities about all things Welsh. I happened to visit when the ice cream van turned up, playing it's happy tune, which brought much enjoyment, and, no doubt brought back memories to many.
I am very happy that I can rest assured that Mum is being well looked after and loved by the staff at Milward. I feel we, as a family, are so fortunate to have Mum in such a great home. Thank you to all at Milward for going over and above to look after Mum and ensuring she is well looked after, happy and loved.
Reply from Sid Martin, Business Manager at Milward House

Thank you for sharing such lovely sentiments about the love and care that mum receives at Milward House: we love having her with us.The holiday week 'in Wales' was really good fun and we think everyone enjoyed the special activities and food. I hope you managed to get an ice cream too...

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Shottermill House

from Jacqui T (Friend of Resident) published on 25 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a long journey to find the right place for my friend she walked into Shottermill House and loved the environment instantly. If fact she did not want to go home as she was so happy.
Soon afterwards my friend moved into Shottermill House. She walked around for ages saying I can't believe I now
live here. I see my friend's happy face, well cared for, meeting all her needs. She has made friends. She can now voice her own needs which she could not do before. She has fitted into Shottermill life like a glove. My friend loves the daily devotions, she enjoys the food and the choices she is offered. The daily activities and outings are so meaningful for her. She loves walking around the garden. I am at peace knowing my friend is at peace. Thank you Shottermill team
Reply from Mike Beere, Business Manager at Shottermill House

Thank you for your kind words. Indeed, she has settled in so well at Shottermill, it is amazing to see the transformation in her in such a short time. As you say, she is so at peace, it is a joy to see her so happy. It is wonderful that you are able to have peace too. We look forward to seeing you again soon.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Middlefields House

from Sarah B (Daughter of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to Middlefields House at the end of her life and she was treated by each member of staff with such kindness, respect and dignity. I will always be so grateful because Mum had been going through a difficult and painful time at home and the staff managed to help her to be comfortable and at peace.
I too felt held and cared for. Every single member of staff I came across- the cafe staff, the receptionists, the carers, the care managers, the administrative staff- I felt, was genuinely caring and wanting to be of service.
Without hesitation this would be the care home for me.
Reply from Sarah Stockinger, Business Manager at Middlefields House

Thank you for taking the time to give such a thoughtful and honest review, following the sad loss of your Mum. It was an absolute privilege to be able to support Mum through her last days and for you to be assured that she was safe, at peace and comfortable is also of paramount importance to the care we provide. We are blessed with an incredible team who are passionate about ensuring everyone at Middlefields House knows they are valued, loved and cared for.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money

Awards / Recognitions (0)

Loading

Loading Loading

Loading

Loading

Frequently Asked Questions about Pilgrims' Friend Society

Costs for care homes owned by Pilgrims' Friend Society

Average costs per week for care homes owned by Pilgrims' Friend Society by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Pilgrims' Friend Society, based on 12 out of 12 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,389
Residential Dementia Care £1,735
Nursing Care £1,765
All Care Types £1,389
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Pilgrims' Friend Society own?

Pilgrims' Friend Society own 12 Care Homes.

Which Pilgrims' Friend Society Care Homes have the highest review score?

Emmaus House, Middlefields House & Finborough Court have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pilgrims' Friend Society to verify any information. View our terms and conditions. Pilgrims' Friend Society has an Enhanced Service – more info.