Care Homes Owned by Pilgrims' Friend Society

Every family member and friend who has visited mum has also remarked on the caring atmosphere. Our district nurses that attend mum also believe it to be the most loving and caring home in the vicinity. I wouldn't hesitate to recommend Middlefields House.

The welcome we both received, the tender loving care which was shown to her, the spiritual input gently ministered during her stay enabled me, for all my emotional reactions to Helen having to be there , to entrust my wife of 62 years to the Carers I came to regard as my extended family.

I was able to contact any of the administrative staff at any time, and the Lead Carers would answer any questions I felt the need to ask..

I would recommend Finborough Court Care Home to anyone seeking such a place for their loved ones.

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My Mum also needed to move into a Care Home in February 2026, so it was an easy decision to move her into Finborough Court from the adjoining flats. Mum is now benefiting from the care, companionship and Christian ethos.

All staff were welcoming Home was clean and not 'smelly'. Residents being entertained by musician in main lounge. Visited a resident in lounge and also one in her room.

I am unhappy that PFS takes in people who are in many cases unconverted, but simply have an 'interest; in Christian things. Pilgrims was founded years ago to be in born again believers and I feel it was a retrograde step when they lowered this standard.

My husband has just returned from a long weekend respite. He enjoyed his time there and would be happy to go again. The residents were friendly and had remembered us from when we went for lunch to introduce my husband to the place before staying. The staff were caring and professional and obviously wanted the best for the residents, treating them with dignity and patience. I was impressed by how the staff worked as a team. There is a strong Christian ethos with a family atmosphere. The large garden is a benefit, and the large lounge is airy and comfortable. The manager was helpful and accommodating, especially when we had to change our booking. I can definitely recommend Framland.

My Mum who is in her 80's has been a resident at Milward House for a few years now. She had a private flat for a few years then, when that wasn't suiting her needs, she moved into the main care home. She has been very happy at Milward House since her arrival. Her dementia means she's needing more and more care and attention these days, the staff have been fantastic throughout. Highly recommended.

The facilities are also outstanding. Always very clean, tidy and fresh. There are plenty of activities for residents and all seem happy and well cared for.

Annually we offer fresh fruits from our garden for residents meals including gooseberries red currants apples and grapes that are collected by staff straight to kitchen for chefs to prepare fresh meals for the residents

Following on from the review I left 3 years ago, I would like to say that my mum is still enjoying the best of care and kindness from the staff at VA. Mum is approaching her 95th birthday and has been a resident for over 4 years. My mum always loved to walk and be outside. The safe environment inside VA and the lovely garden outside, has meant she is still able to do these things despite her worsening dementia. Everyone at VA treats my mum with respect and kindness and in over 4 years mum has only been ill or needed a doctors appointment less than a handful of times, which, for a frail and vulnerable older person, shows the high level of care she receives. Nothing is overlooked and her needs are met with compassion and kindness and always a smiling face.

When the time came for my mum to move into Middlesfields Care Home, it was naturally a very difficult decision for our family. However, from the very beginning, the team made us feel welcome, supported, and reassured.

The facilities are clean, comfortable, and well maintained, providing a safe and pleasant environment for the residents. Communication with the home has been good throughout. The staff are always approachable, happy to answer any questions, and keep us informed about how Mum is doing, which gives our family real peace of mind.

What truly makes Middlesfields stand out is the exceptional care provided by the staff. It is clear that caring for the residents is far more than just a job-it is a genuine passion. They treat Mum with kindness, dignity, patience, and compassion every day, taking the time to know her as an individual and making her feel valued and respected.

Knowing that Mum is surrounded by people who genuinely care about her wellbeing gives me enormous comfort

Barbara, Violet's daughter

My mum clearly welcomes being there .

My father has taken, and totally unexpected being very very independent, to being in the home like a duck to water, i think its the attention he receives and the company he gets from both the other residents and all the staff.

My mother has been a resident at Emmaus House for a couple of years now. She continues to thrive here, and says that she feels blessed to have been able to come to this truly compassionate and caring place in which Christian faith is celebrated , empowered and lived out by the staff members who serve and look after her needs from day to day . Mum's complex visual needs are met with compassion and attention to detail , and thus she is enabled to fully participate in the range of activities on offer- including bowls and skittles - and to be active in the discussions and special events . She feels respected , listened to , and has had new opportunities of 'life ' rather than just 'living out' her later years :being able to give a talk to others about her interest in Ioana , and to develop her knowledge whilst participating in the themed food days from around the world, and varied music events . Welcoming, inclusive, to afford life affirming days , and well being - thank you Emmaus .

She enjoys many of the activities and feels safe and secure in the environment, knowing that if she has a problem there is always someone to help in a kind and caring way.

All at Emmaus house do not realise how much pressure has been taken away from the family during this major change for our Mum

The staff have been absolutely brilliant from day one. They obviously care so much for their residents. They have taken time to really get to know them and go above and beyond to make dad feel at home. I was super sensitive to any indication dad wasn't doing well but I've had nothing but reassurance that dad is very well cared for. He is contented and looks really well. He loves sitting in the conservatory which looks out across the fields and in to the fells. There are loads of activities for residents, trips out, and there's a real sense of community. The atmosphere there is always very relaxed. The bible studies and services are especially important to dad. I wouldn't consider any other home for dad.

My mother stayed here for two weeks for respite care. At first she did struggle to settle in for the first day or so but by the end of her stay she didn't want to leave. She has since popped in to visit and deliver cards & gifts to say thanks and she wishes to visit again. I'm so pleased that she had such an enjoyable experience and she's looking forward to her next stay.

Adastra is more than a care home-it is a home, and for that I will always be grateful.