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Care Homes Owned by Pilgrims' Friend Society

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Pilgrims' Friend Society
Pilgrim's Friend Society runs residential care homes and independent living housing schemes in England and Wales. A Christian charity, they have been helping older people to live fulfilled lives in their later years for more than 200 years since they were founded in 1807.

They offer care for older people, including those living with dementia, in their care homes. They have a bespoke approach to supporting those living with dementia, which takes a whole-person approach to understanding each individual that they care for and tailoring the way they support them to match their personality and experience.

Pilgrims' Friend Society Locations (12)

 - Browse 12 Care Homes owned by Pilgrims' Friend Society
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Emmaus House
115 Valley Drive, Harrogate HG2 0JS 
9.7 39 reviews
Emmaus House, Harrogate, North Yorkshire
"My mother moved in to Emmaus House Residential Home in January 2026 and has settled in so well. Prior to living at Emmaus House she had…"   Read all 39 reviews
  • from £1,316 / week
  • 23 Rooms
Location Type Care Home

Rooted in the Christian faith, life at Emmaus House supports residents to live fulfilled lives in their later years. Emmaus House provides excellent, personalised care which supports the residents ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Koinonia Christian Care Home
4 Winchester Road, Worthing BN11 4DJ 
9.7 37 reviews
Koinonia Christian Care Home, Worthing, West Sussex
"I found the rest home in excellent condition with staff all caring they look after residents of varying ages and conditions of health. My…"   Read all 37 reviews
  • from £1,552 / week
  • 39 Rooms
Location Type Care Home

Koinonia provides residential care for older people in Worthing, and offers person-centred Christian care. The home has a warm and welcoming feel and care packages are put together to suit each ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Milward House
6 Madeira Park, Tunbridge Wells TN2 5SZ 
9.7 32 reviews
Milward House, Tunbridge Wells, Kent
"I am delighted to have found this very caring care home for my mum. From the first day of moving in, the management and carers have always…"   Read all 32 reviews
  • from £1,492 / week
  • 28 Rooms
Location Type Care Home

Rooted in the Christian faith, life at Milward House supports residents to live fulfilled lives in their later years. They provide excellent, personalised care which supports residents to flourish in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Middlefields House
Cornfields, Chippenham SN14 6GA 
9.9 44 reviews
Middlefields House, Chippenham, Wiltshire
"We were very impressed by the standard of care provision, going beyond very good basic care, extending to pastoral care and daily…"   Read all 44 reviews
  • from £1,609 / week
  • 48 Rooms
Location Type Care Home

Opened in Summer 2021, Middlefields House offers excellent care and support to 48 people, living in four households of 12. Each household feels like a regular family home, with a lounge and dining ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Finborough Court
Pilgrims Way, Great Finborough, Stowmarket IP14 3AY 
9.7 30 reviews
Finborough Court, Stowmarket, Suffolk
"I needed urgent respite for my 90 year old Mother and contacted Finborough Court for help. They could not have been more responsive and…"   Read all 30 reviews
  • from £1,481 / week
  • 32 Rooms
Location Type Care Home

Rooted in the Christian faith, life at Finborough Court supports residents to live fulfilled lives in their later years. They provide excellent, personalised care which supports residents to flourish ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Shottermill House
Liphook Road, Haslemere GU27 1NX 
9.5 39 reviews
Shottermill House, Haslemere, Surrey
"I feel that the total team at Shottermill works together in caring for their residents in a compassionate way. They ensure my mother is…"   Read all 39 reviews
  • from £1,580 / week
  • 31 Rooms
Location Type Care Home

In every one of their homes and schemes they express God’s love through compassion and care that helps people live life to the full - fulfilled living. Shottermill House has an active social life ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Framland
Naldertown, Wantage OX12 9DL 
9.4 35 reviews
Framland, Wantage, Oxfordshire
"Mum has been at Framland for just 4 months, but my brothers and I have been very impressed, and Mum has settled well. The staff are always…"   Read all 35 reviews
  • from £1,464 / week
  • 23 Rooms
Location Type Care Home

Rooted in the Christian faith, life at Framland supports residents to live fulfilled lives in their later years. They provide excellent, personalised care which supports residents to flourish in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Bethany House
Gamull Lane, Ribbleton, Preston PR2 6TQ 
9.4 5 reviews
Bethany House, Preston, Lancashire
"Bethany House provide excellent care to my Grandad. The staff are so friendly caring to all my family. It is 5* care and I'm so happy my…"   Read all 5 reviews
  • from £1,067 / week
  • 26 Rooms
Location Type Care Home

Bethany House is a 26-bed residential care home just outside Preston, Lancashire, which provides care for older people including those who are living with dementia. The home also provides respite and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
Bridgemead Nursing Home
81 St John's Road, Bathwick, Bath BA2 6PZ 
9.3 17 reviews
Bridgemead Nursing Home, Bath, Bath & North East Somerset
"My dad has been a resident at Bridgemead Nursing Home for around 8 years, and more recently my mum has just spent three weeks there…"   Read all 17 reviews
  • from £1,393 / week
  • 32 Rooms
Location Type Care Home

At Bridgemead, a “home from home” by the river in Bath, they care for vulnerable older people and their families. Their residents and day club members are cherished and enabled to live fruitful lives ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
Luff House
Luff Way, Garden Road, Walton on the Naze CO14 8SW 
8.3 21 reviews
Luff House, Walton on the Naze, Essex
"My father spent the last two months of his life at Luff House. He was stimulated, entertained, looked after and loved by the wonderful team…"   Read all 21 reviews
  • from £1,357 / week
  • 28 Rooms
Location Type Care Home

Rooted in the Christian faith, life at Luff House supports residents to live fulfilled lives in their later years. They provide excellent, personalised care which supports residents to flourish in ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Evington Home
Grocot Road, Evington, Leicester LE5 6AL 
9.3 29 reviews
Evington Home, Leicester, Leicestershire
"I can't express enough how grateful and impressed I am with the care my mother has received at Evington Home. From the very first visit,…"   Read all 29 reviews
  • from £1,374 / week
  • 30 Rooms
Location Type Care Home

Rooted in the Christian faith, life at Evington Home supports its residents to live fulfilled lives in their later years. They provide excellent, personalised care that supports residents to flourish ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Emmaus House
Walkmill Close, Moresby Parks, Whitehaven CA28 8XR 
9.1 4 reviews
Emmaus House, Whitehaven, Cumbria
"A fantastic care home. The home is modern and clean, and the staff are brilliant. The recently refurbished lounge is a lovely homely room,…"   Read all 4 reviews
  • from £982 / week
  • 26 Rooms
Location Type Care Home

Emmaus House offers residential and dementia care for older people, along with respite and end of life care. All rooms come furnished and have TV and aerial points; there is Wi-Fi throughout the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Pilgrims' Friend Society Reviews (332)

9.4

Pilgrims' Friend Society has a Group Review Score of 9.4 (9.412) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pilgrims' Friend Society must have a Review Score.

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Review of

Finborough Court

from Hilary S (Daughter of Resident) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved my Mum , at the age of 101 , from a care home in Yorkshire to Finborough Court in January 2026.We had looked around several care homes when we came across Finborough Court . We were so impressed with what we saw that we immediately said ' yes ' when offered a place. It felt as though it was
meant to be .
It's one of the best decisions I've ever made , moving my Mum there.I wish I'd moved her before !
Sadly , she only spent 9 weeks there but what a wonderful ,caring place to spend your last days.
We cannot recommend Finborough Court more highly.The whole TEAM there were exemplary ,
Reply from Karen Bleay, Business Manager at Finborough CourtWe were so privileged to meet your incredible mum and so glad that she felt safe and cared for with us.
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Review of

Emmaus House

from Angela P (Daughter of Resident) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved in to Emmaus House Residential Home in January 2026 and has settled in so well.
Prior to living at Emmaus House she had struggled at home with carers going in 3 times a day for several years. She had lost weight due to an ongoing illness and was often confused.
Since moving in to Emmaus
House, all her friends and family have remarked on how well and happy she looks. Mum enjoys joining in with the organised activities and bible study, is eating healthy meals and has got to know other residents and the lovely staff.
My mother is well cared for and respected. She has a lovely room with her familiar things around her and visitors are always made to feel welcome.
We are so pleased that she chose to move to Emmaus House and hope she has many happy years living there.
Reply from CHRISSIE Medway Steel, Manager at Emmaus HouseGrateful thanks for taking the time to leave this review which I shall share and celebrate with the team, I am so pleased that your mother has settled well here at Emmaus House. Your mum is a wonderful lady and it is a pleasure to know her.
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Review of

Koinonia Christian Care Home

from H W (Husband of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the rest home in excellent condition with staff all caring they look after residents of varying ages and conditions of health. My only concern was the meals I felt they could have been of a better standard.
Reply from John Manea, Manager at Koinonia Christian Care HomeThank you for your review. We consider it a joy to have been able to support your wife during her brief time with us. We are looking to improve in the areas of food and activities. Thank you!
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Review of

Bridgemead Nursing Home

from Chuck E (Son of Resident) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident at Bridgemead Nursing Home for around 8 years, and more recently my mum has just spent three weeks there recuperating after a brief spell in hospital. Bridgemead has been abler to offer both my parents a fantastic amount of care, support and help in their later lives, and
I would recommend the home very highly indeed. I'm not sure there's ever been a single complaint in the eight years my dad has lived there, the staff have supported him, kept him very jolly, and treated him with dignity and respect. All the staff, in my experience, seem caring, friendly and very professional. You couldn't ask for a better home really. It's also worth noting that it's set on the river bank, and as such has lovely views of all the nature and wildlife that the river has to offer.
Reply from Elizabeth Goodsman, Business Manager at Bridgemead Nursing HomeThank you for your very kind and encouraging review. We have a great team at Bridgemead and are delighted to be caring for your Dad and having mum join us recently for respite was very lovely for them as a couple and also for us.
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Review of

Emmaus House

from J H (Niece of Resident) published on 3 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a visitor I am impressed by the friendly welcoming atmosphere. I am always greeted with a smile. I have observed that the staff are very attentive to residents' needs. The staff are very approachable if I have any questions about my aunt's care and I feel they are genuinely concerned for her welfare.
Reply from CHRISSIE Medway Steel, Manager at Emmaus HouseThank you so much for taking the time to review our care home and staff team
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Review of

Shottermill House

from Thea T (Daughter-in-law of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law is receiving the best care possible she has been here for a little over three years and her health and overall well being have improved tremendously.
Reply from Mike Beere, Business Manager at Shottermill HouseThanks Thea. It's a joy to have your mother lin law with us. She is such a blessing to staff and other family members alike.
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Review of

Shottermill House

from Reginald T (Son of Resident) published on 25 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel that the total team at Shottermill works together in caring for their residents in a compassionate way. They ensure my mother is well cared for and happy and her whole being has improved since she left her home nearly 3 years ago. This allows me to be confident she is being well looked after
as I live a long way from the home.
Reply from Mike Beere, Business Manager at Shottermill HouseThanks Reg. It has been a privilege to have Mum with us. She is such a character and a delight to have in our home.
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Review of

Finborough Court

from Martin S (Son of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed urgent respite for my 90 year old Mother and contacted Finborough Court for help. They could not have been more responsive and arranged an initial 2 week stay at sort notice. Particular mention goes to Rachel the Care Home Manager, and Karen the Business Manager ,for their help at a very stressful
time.
The Home and all the staff have been top quality since the moment we walked through the doors, and the care my mother has received is exemplary.
I am now arranging to make my mother a permanent resident at the end of her initial respite period.
Thank you to all at Finborough Court.
Reply from Karen Bleay, Manager at Finborough CourtThank you so much for taking the time to review Finborough Court. I'm glad we were able to support you and your Mother during what can be a stressful time.
Every blessing.
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Review of

Emmaus House

from K D (Daughter of Resident) published on 17 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home genuinely feels like a home, especially as it is not too big, and it felt like the right choice immediately.The staff are wonderful and my family enjoys talking to them and catching up as much as my mother does, who resides there. We have strong peace of mind that our mother is in good
hands, being cared for, and is being fed quality meals. Every staff member is kind and caring and patient with the residents. The location of the home is also a plus, being so close to Valley gardens for walks with mum when the weather improves! My mother finds comfort in knowing that the home is a Christian home and regular prayers are a daily part of her routine.
Reply from CHRISSIE Medway Steel, Manager at Emmaus HouseThank you very much for taking the time to complete this review-I shall share your feedback with the staff team. I am so pleased that you have peace of mind, Grateful thanks. Chrissie
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Review of

Emmaus House

from Kathryn E (Daughter of Resident) published on 16 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Emmaus House for just over a year now, she settled straight away, mainly due to the gentle care and support of the staff.
She enjoys the activities and especially the services on a Sunday afternoon.
All the staff are very approachable if we have any questions.
There is always a lovely
caring, family atmosphere when we visit.
Reply from CHRISSIE Medway Steel, Manager at Emmaus HouseThank you very much for taking the time to leave a review of our care home. I am sorry that we did not score highly across all areas and look forward to your feedback as to how we could improve for you and your mum. Many thanks
Chrissie
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Review of

Finborough Court

from Ian B (Nephew of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt spent the last 4 years or so of her life at Finborough Court. I have found the standard of care to be first class. She was able to live out her last days safely, comfortably, and as happily as her condition allowed.
Reply from Karen Bleay, Manager at Finborough CourtThank you Ian for your feedback about your aunt's care. I'm so glad that she was safe, comfortable and happy here.
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Review of

Emmaus House

from Tim Y (Son of Resident) published on 6 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff were very caring and gentle with mum who was just in for 7 days recovery care following a hip replacement operation. The room was lovely and quiet with food facilities. The room was on the ground floor which meant easy access.
Reply from CHRISSIE Medway Steel, Manager at Emmaus HouseThank you very much for taking the time to review our care home, it was a great pleasure to know and to look after your mum.
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Review of

Finborough Court

from Paul P (Son of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Finborough Court is a wonderful place. When my Mum was leaving after two months respite care she said to everyone 'I've been happy here'. The team are dedicated and kind. I often thanked the senior carers for things they'd done and one of them always replied, 'It's what we're here for' as if giving
such excellent care is the most normal thing in the world.
One week I phoned the GP practice to be sure Finborough had informed them of an important new medication prescribed by the hospital. The GP dispensary said to me 'I wouldn't worry about Finborough Court, they're generally spot on'. I increasingly felt Mum was in very safe hands.
People living at Finborough are called Family Members and that's how they're treated. I had lunch there several times and saw the carers patiently helping the one or two people struggling to eat, focusing on them as if they were the most important person in the room.
This is how care should be done. The food is also very good:)
Reply from Karen Bleay, Manager at Finborough CourtThank you for this review, which we will pass on to staff. It was a pleasure to care for your Mum and I'm glad you enjoyed the lunches!
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Review of

Framland

from Martyn W (Son of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Framland for just 4 months, but my brothers and I have been very impressed, and Mum has settled well. The staff are always welcoming to us. They are all dedicated and caring. The manager is always ready to give her time to us when we have questions, and is very visible around the building.
Reply from Maraya Rabuka, Home Manager at FramlandThank you so much for your kind words.. We are pleased that mum has settle in well and making Framland home.
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Review of

Bethany House

from Helen F (Granddaughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bethany House provide excellent care to my Grandad. The staff are so friendly caring to all my family. It is 5* care and I'm so happy my Grandad is there as he is so happy and content and loves where he lives.
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Review of

Middlefields House

from J D (Nephew of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were very impressed by the standard of care provision, going beyond very good basic care, extending to pastoral care and daily activities to suit an elderly Christian. Support is also provided to resident's families through meetings provided by management and 'The way we care' team, and reception
staff are very friendly.
Cleanliness was excellent and the building facilities are fantastic being newly purpose-built, with wonderful shared activity spaces for activities including church services.
We liked the layout of the four households, each with its own lounge/dining area, with a homely arrangement of furniture, rather than a care home feel.
Care itself was of a very good standard, we were never once concerned that it was lacking, and when our aunt became immobile, extra provision of special chair and mattress etc was provided, and we always felt the care team were approachable. In her last weeks, both care and pastoral support were excellent. It was everything we wished for.
Reply from Sarah Stockinger, Business Manager at Middlefields HouseThank you so much for taking the time to give such detailed and encouraging feedback. We have the most fantastic teams who all give their very best to ensure all our family members are loved and well cared for - along with providing and maintaining a beautiful home to live in. There is always so much going on with a variety of appropriate activities and sincere pastoral care that makes for a wonderful environment, with community at its core. It is such an honour and privilege for us to care for those living with us until they step into glory and share with loved ones the goodness of God.
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Review of

Milward House

from G R (Son of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am delighted to have found this very caring care home for my mum. From the first day of moving in, the management and carers have always taken the time to make mum feel happy, active and safe in her world that has become more and more confusing with her increasing dementia. As a religiously based
care home, I have come to realise through her time at Milward House, how important mum's faith is to her. It is clear that ethos engenders fellowship and a wonderful sense of community spirit and mutual respect between the residents which is matched and complemented by the management and staff. Milward House has become mum's home and thank you so much for the care you provide and how you have made that happen.
Reply from Sid Martin, Business Manager at Milward HouseThank you so much for your kind words and recognition of the person-centred care we offer, and the value of the Christian support that is so important to our residents. It is a delight to have mum living with us and we are glad that you and she enjoy her being here so much.
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Review of

Emmaus House

from Jane L (Daughter of Resident) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at Emmaus for over two years now and really values the individual care, and genuine 'home from home ' feel - this is typified by the use of 'our Emmaus family' rather than being a 'resident.' This wonderful place offers the opportunities for the development of new and significant
friendships in later life, and at the heart of this is the firm, compassionate and inclusive commitment to faith - modelled by the carers and management, in all they provide for this family. My mother said recently,' Nothing is too much trouble ' both in terms of her physical, intellectual, and emotional needs, and that she feels respected, and listened to.
From our family's perspective, we always receive a genuine and warm welcome, and love being able to join with the Emmaus family for special events and meals taken with our loved one. I can see just what a positive effect the overall experience of Emmaus has had on my mother's life .I thoroughly recommend this loving and unique place.
Reply from CHRISSIE Medway Steel, Manager at Emmaus HouseThank you for taking the time to leave such a generous review which I shall share with the team. It is a pleasure to know and care for your mum.
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Review of

Emmaus House

from Ros P (Daughter of Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has now been in Emmaus for over two years and is very happy and well looked after. She has made friends and readily joins in activities although also likes time to herself. The staff are very kind and attentive and she is always praising them. The food is generally very good.
Reply from CHRISSIE Medway Steel, Manager at Emmaus HouseThank you very much for taking the time to leave a review of our care home. It is a great pleasure to support your mum to live well at Emmaus House.
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Review of

Emmaus House

from joanne h (Daughter of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic care home. The home is modern and clean, and the staff are brilliant. The recently refurbished lounge is a lovely homely room, with comfortable seating and different flexible areas for watching TV, chatting in small groups or with visiting family and friends, but is easily transformed for
taking part or watching any of the events, games, quizzes and visits from outside guests and entertainers that are regularly organised.
There is a real family feel to Emmaus House, many of the staff have worked there for decades, and are really devoted to the home and the residents. The food is excellent, with choices at each meal. Once a month they have an "armchair travel" day, visiting a different country, with crafts, videos and quizzes about the chosen destination, and the menu for that day has food from the region too. Very entertaining!
I would highly recommend Emmaus House to anyone looking for a care home for a family member.
Reply from Kelly Hurton, Business Manager at Emmaus HouseThank you so much for your kind review. We are also over the moon with our new lounge/dining area - our family members have had lots of positive things to say about it. We also love our armchair travel days! Everyone loves to have their "passport" stamped and are always excited to see where we are going next!
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Frequently Asked Questions about Pilgrims' Friend Society

Costs for care homes owned by Pilgrims' Friend Society

Average costs per week for care homes owned by Pilgrims' Friend Society by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Pilgrims' Friend Society, based on 12 out of 12 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,389
Residential Dementia Care £1,741
Nursing Care £1,765
All Care Types £1,389
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Pilgrims' Friend Society own?

Pilgrims' Friend Society own 12 Care Homes.

Which Pilgrims' Friend Society Care Homes have the highest review score?

Middlefields House, Emmaus House & Finborough Court have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pilgrims' Friend Society to verify any information. View our terms and conditions. Pilgrims' Friend Society has an Enhanced Service – more info.