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Care Home Owned by Pilgrims' Friend Society in Cumbria

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Pilgrims' Friend Society in Cumbria

Only the locations & reviews in Cumbria for Pilgrims' Friend Society are showing below.

View the details of all 12 locations (with 319 reviews) owned by Pilgrims' Friend Society

Pilgrims' Friend Society Locations in Cumbria (1)

1 Care Home owned by Pilgrims' Friend Society in Cumbria
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Emmaus House

Walkmill Close, Moresby Parks, Whitehaven CA28 8XR 

9.1 4 reviews
"A fantastic care home. The home is modern and clean, and the staff are brilliant. The recently refurbished lounge is a lovely homely room,…"   Read all 4 reviews
Location Type Care Home

Emmaus House offers residential and dementia care for older people, along with respite and end of life care. All rooms come furnished and have TV and aerial points; there is Wi-Fi throughout the home. Emmaus House takes a person-centred approach… Read more about Emmaus House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • 26 Rooms
  • from £982 / week

Pilgrims' Friend Society Reviews in Cumbria (4)

9.4

Pilgrims' Friend Society has a Group Review Score of 9.4 (9.445) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pilgrims' Friend Society must have a Review Score.

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Review of

Emmaus House

from joanne h (Daughter of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fantastic care home. The home is modern and clean, and the staff are brilliant. The recently refurbished lounge is a lovely homely room, with comfortable seating and different flexible areas for watching TV, chatting in small groups or with visiting family and friends, but is easily transformed for
taking part or watching any of the events, games, quizzes and visits from outside guests and entertainers that are regularly organised.
There is a real family feel to Emmaus House, many of the staff have worked there for decades, and are really devoted to the home and the residents. The food is excellent, with choices at each meal. Once a month they have an "armchair travel" day, visiting a different country, with crafts, videos and quizzes about the chosen destination, and the menu for that day has food from the region too. Very entertaining!
I would highly recommend Emmaus House to anyone looking for a care home for a family member.
Reply from Kelly Hurton, Business Manager at Emmaus HouseThank you so much for your kind review. We are also over the moon with our new lounge/dining area - our family members have had lots of positive things to say about it. We also love our armchair travel days! Everyone loves to have their "passport" stamped and are always excited to see where we are going next!
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Review of

Emmaus House

from Kyla R (Niece of Resident) published on 26 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Julie and her team are amazing. The care and compassion shown to residents is second to none. Our Aunt is thriving in the home and the food is delicious! We have even had Sunday lunch in the home with our Aunt and it was exceptional. The activities over the festive period have been lovely and very
well thought out. From the moment you walk through the door you experience a warm welcoming buzz. The team work very well together and all really are amazing individuals . Thank you so much for looking after our Aunt and giving her the dignity that our older generation deserve.
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Review of

Emmaus House

from Catherine R (Niece of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely a fab care home the service the food the cleniness the staff are all wonderful the staff are amazing nothing is too much troubke your greeted on entry with a warm smile and a hello the service my auntie gets is second to non they are a fantastic team well done emmaus house
Reply from Kelly Hurton, Business Manager at Emmaus HouseThank you for your kind words. We are blessed to have your auntie with us - she is a pleasure to care for and we are lucky to have her. We are delighted to hear that she is receiving excellent care here at Emmaus House and its always great to see you on your visits.
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Review of

Emmaus House

from S K (Friend of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I visit always clean and staff pleasant and food looks tasty and tables set nicely and with napkins. It is a lovely place to live in when you can not manage in your own home.
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Awards / Recognitions (0)

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