Care Homes Owned by Pilgrims' Friend Society in North Yorkshire

My mother has been a resident at Emmaus House for a couple of years now. She continues to thrive here, and says that she feels blessed to have been able to come to this truly compassionate and caring place in which Christian faith is celebrated , empowered and lived out by the staff members who serve and look after her needs from day to day . Mum's complex visual needs are met with compassion and attention to detail , and thus she is enabled to fully participate in the range of activities on offer- including bowls and skittles - and to be active in the discussions and special events . She feels respected , listened to , and has had new opportunities of 'life ' rather than just 'living out' her later years :being able to give a talk to others about her interest in Ioana , and to develop her knowledge whilst participating in the themed food days from around the world, and varied music events . Welcoming, inclusive, to afford life affirming days , and well being - thank you Emmaus .

We are so pleased that she chose to move to Emmaus House and hope she has many happy years living there.

As a visitor I am impressed by the friendly welcoming atmosphere. I am always greeted with a smile. I have observed that the staff are very attentive to residents' needs. The staff are very approachable if I have any questions about my aunt's care and I feel they are genuinely concerned for her welfare.

This care home genuinely feels like a home, especially as it is not too big, and it felt like the right choice immediately.The staff are wonderful and my family enjoys talking to them and catching up as much as my mother does, who resides there. We have strong peace of mind that our mother is in good hands, being cared for, and is being fed quality meals. Every staff member is kind and caring and patient with the residents. The location of the home is also a plus, being so close to Valley gardens for walks with mum when the weather improves! My mother finds comfort in knowing that the home is a Christian home and regular prayers are a daily part of her routine.

There is always a lovely caring, family atmosphere when we visit.

The staff were very caring and gentle with mum who was just in for 7 days recovery care following a hip replacement operation. The room was lovely and quiet with food facilities. The room was on the ground floor which meant easy access.

My mother has now been in Emmaus for over two years and is very happy and well looked after. She has made friends and readily joins in activities although also likes time to herself. The staff are very kind and attentive and she is always praising them. The food is generally very good.

The care team have always been attentive to Leslie's needs physically and emotionally and the activities have helped a great deal,Leslie always had a strong connection to his church and his devotions have been well catered for by the team and visiting ministers.

Following a decline in Mum's health the family and GP agreed it was best to look into care options for her safety and wellbeing. As next of kin I was overwhelmed with information and after some resource discovered Emmaus House as a possible option. Emmaus House is in a beautiful location opposite Valley Gardens, a park Mum loves and as a family we grew up in the local area.

I visited Emmaus House and was welcomed by the team and quickly felt at ease and all my questions were answered, the Christian ethos is evident without being overbearing and the team clearly are passionate about the care they provide.

Mum has now lived at Emmaus house on respite care for 6 weeks, her health has improved significantly and she has engaged well with the fantastic routine of great food, company and care. The transition from living at home was always going to be emotional and difficult for Mum and the family, Emmaus House team have been incredible at every step of the journey.

What a lovely time at the coffee morning today!! Such friendly welcoming staff and wonderful coffee and cakes! Thank you to a couple members of staff and all the staff for everything you do for my mum best wishes

There is a most wonderful atmosphere at Emmaus House that my husband and I were aware of from our very first visit. It is obviously run on the Christian ethos of do unto others as you would have them do unto you. Everyone is so happy, caring, skilled, knowledgeable and goes the extra mile. We are really happy and thankful that my husband has a wonderful home here. The care is outstanding. Thank you so much you give to everyone. PS. Plus, the food is superb.

My auntie is a long term resident of Emmaus House. She has enjoyed a very happy, contented and safe life in the home. As the years have passed by, she has received the increased care and support appropriate to her health needs. Enthusiastic staff provide numerous and varied activities, giving vital stimulation and lots of laughter! Emmaus is a very welcoming home maintained to a very high standard, a true community for which we are very grateful.

I have always been kept up to date with my friends condition as her POA. It has been comforting to know my friend has been looked after with care and compassion and has, at all times, had her wishes met with understanding.

Staff are always helpful and are so kind and patient with my mum. Thank you so much. They are always happy to take the mobile phone to mum when I ring up, welcoming when I visit and help with any concerns.

My Godmother was a resident at Emmaus House for over two years up to her death in November, and I was always happy with the care that she received, and the family atmosphere of the home. When visiting, we often took part in organised activities, which was most enjoyable. The staff were always friendly and helpful and I would certainly recommend Emmaus House based on my Godmother's experience there.

Thank you for this follow-up care Emmaus House.

As a regular visitor I am treated with kindness and respect and see firsthand the love and care extended to service users, visitors and staff alike.

It is a great comfort to know my mother-in-law receives such care and is so happy to be at Emmaus House, but their whole approach to care has reached new heights because my wife and I both commented after a recent visit that she looks so vibrant and confident. The approach to care really is enabling my mother-in-law to flourish at Emmaus.

A very caring “family“. The staff treat residents and their families like real friends. Always welcoming and very caring for the residents. The accommodation is very comfortable and homely. All the staff make the extra effort to make you feel welcome.

My mother died December 2022.