Care Home Owned by Pilgrims' Friend Society in Oxfordshire

faces.
If you are looking for a caring environment for your loved one I cannot recommend this home high enough.

- everyone has been so helpful and welcoming, and mum is being extremely well cared for. I think what sets it apart is that it in no way feels like an "institutional" setting. It really feels like a home with an extended family. It's lovely for mum to be with others who share her faith, and some of whom she has known for years. I don't think we could have settled on a better home for her.

table together. She said it was such a precious time. The kitchen staff and others worked hard to make it happen. I believe it was the new manager's idea. It was the first time we have been invited so it meant a lot. Thank you.

being looked after. It took a little while for her to settle down but everyone worked hard to make her feel at home, and eventually, she was content to be there. We have observed the staff's kindness to Mum in many ways and have appreciated all the activities that have been organised for 'family members'. Particular thanks to the Maintenance Officer for his special care and attention towards Mum during a period when she was very low following a bereavement, and for encouraging her to continue solving crosswords for as long as possible.

to feel a valued presence as a regular visitor. The needs of each individual are met in a personal way with carers and other designated staff around to give company or attend to needs as they arise. Family members are encouraged to come to communal areas where they can join social activities which are both physically and mentally stimulating as well as fun! As it is a Christian Home I appreciate the opportunity to read the Bible/pray with family members as they wish, join in morning prayers or services, and then as volunteer to take part in outings to local Garden Centres etc.. The Manager is always available and if problems have arisen from visits they are dealt with straight away.

on them and no criticism of the home.

professional way. Each person is valued and considered a member of the family. I highly recommend it.

others about the Lord.

father in safe hands. The home is peaceful, the residents appear happy and there are thoughtfully planned activities to keep them occupied. Family members can visit at any time. The Christian ethos was an important factor in choosing Framland. My father loves having the bible read to him and was really touched when a young helper sat down with him to do this. It moved him to tears. As did being able to sing hymns and be a part of the devotionals each day. He returned home whistling in the car and was able to communicate that 'maybe I could go back there!'

The level of care is exceptional.

The home ensures that there are a variety of activities going on, for example often people taking time to chat, play music, organise quizzes and fun exercises. This is a fairly small home and the Christian ethos is important with visitors from local churches contributing to life in the home. We have always found it welcoming when we have visited and often take my mother out for trips or to our house. We are pleased to be able to say that whilst she enjoys these trips, she is always happy to get back home to Framland.

Prior to Mum moving in, she was asked about her interests, favourite foods and even the choice of paint colour for her room. Conversations about personal preferences are on-going to ensure that family members feel that Framland is their home. I am so grateful to the team in Framland that Mum has somewhere to live where I am fully confident that she is safe, cared for as an individual, given all the support that she needs, but equally is encouraged to be herself. Walking into Framland doesn’t feel like walking into a care home, instead it feels as if I’m walking into a large family home where everyone is valued and welcomed.