Care Homes Owned by Pilgrims' Friend Society in Leicestershire

I am unhappy that PFS takes in people who are in many cases unconverted, but simply have an 'interest; in Christian things. Pilgrims was founded years ago to be in born again believers and I feel it was a retrograde step when they lowered this standard.

My mother stayed here for two weeks for respite care. At first she did struggle to settle in for the first day or so but by the end of her stay she didn't want to leave. She has since popped in to visit and deliver cards & gifts to say thanks and she wishes to visit again. I'm so pleased that she had such an enjoyable experience and she's looking forward to her next stay.

I cannot fault the care my husband receives at Pilgrim. He is totally dependent on the staff for everything. Just wish he was able to join in the super activities and opportunities provided.

A very good friend had the misfortune to believe that this home would enable her to flourish and have good company. Sadly she spent just under a year rapidly declining. The staff kept her in bed with a catheter and latterly in wet pads. The room smelt of stale urine, and my friend, who whilst at home showered daily, was only given a cursory wash. There was a pervading atmosphere of conformity and she was treated as though she was without competency. Fortunately my friend moved into a wonderful care home and within a month she has received excellent care and is actively participating in the life of the home. This home does not advertise itself as Christian, but all the staff surround the residents and visitors with love and genuine Christian values. Importantly, my friend is clean and relishes having a bath or shower, her diet has vastly improved, and she is able to make lots of new friends. She is thriving and has started 2026 with a zest for life. In 2025 she lost the will to live.

Thank you to the entire team for the incredible work you do every day!

Staff supported my mother during her final days before she went to heaven.

Only last week I attended a celebration and I cannot praise the home enough for all the staff and volunteers for the work they put in. The occasion was enjoyed by lots of outsiders, the food was lovely. Thank you all very much.

Pristine grounds, very neat and tidy, giving a very good first impression of Evington Home. I always receive a warm welcome by management staff and carers alike when I visit. They are very helpful and courteous despite having a busy work schedule. My friend appears well cared for and happy in the home. She showed me the December 2024 programme and there were numerous activities each day.

All the staff are kind, caring and professional. Create a homely environment for all residents.

I find the staff very friendly and helpful. There is entertainment of some sort every day. Everything at this home seems to suit my sister's needs.

I am the friend of a family member but live at a distance. The staff are brilliant at keeping me up to date with what is happening and work hard to ensure my friend is well cared for. I am always welcome when I do visit. The home itself is welcoming and I enjoyed being there for the morning worship. My friend has health issues and these are attended to, with the support of the GP and NHS Inreach team. She very much wanted to be in a Christian home and that remains important to her. On my ratings below, I do not know about food and drink but the survey wouldn't allow me to leave it blank so entered mid-range. It is not my informed opinion.

Mum's Christian faith is very important to her, and she benefits from the Christian ethos being central to life in the home. There is a large number of activities which take place on a weekly basis and Mum recently enjoyed a trip to a local garden centre. The staff in the home are very patient, caring and supportive of Mum's needs which is much appreciated.

I am unable to stand or walk so everything has to be done for me. Everything is done with kindness and consideration but I am slightly critical of the choice of food. It is beautifully served but slightly lacking in variety. I consider I am on end of life holiday.

Following our afternoon visit on Thursday 28th March to Pilgrim's Friend, Evington Home seeing our friend a resident, we are happy to give a review by way of appreciation. We happened upon a special entertainment Easter Quiz attended by a large number of residents who enthusiastically took part. The activities staff were excellent to the sense of love and fun in a great way. Our friend enjoys her life at the home and appreciates the variety of activities care and security it provides. We noticed a real improvement in her health after years of struggling on her own. We are grateful to the staff for all they are doing to make Evington a home which has a sense of security, peace and the Lord's presence.

It was great to have open access to see Mum. As a family, being able to sleep in Mum's room as she deteriorated until she finally passed away was much appreciated.

The staff and facilities have been fantastic. They make my mum feel like she is a family member, not a resident.

Evington Home is a very special place with very special staff who give excellent care and show great respect to those in their care. They work together well as a team and make visitors feel very welcome.

I cannot comment on the food and drink apart from afternoon tea and cake in which I sometimes participate. This is always good and well served, though I think residents should all have beakers, not cups as the latter are hard to hold.

My mother went into the home after a spell in hospital with pneumonia. All the staff and the hummingbirds have been so wonderful and caring with her it gives us the reassurance that she is getting the best care possible. The home with its Christian ethos has a calm and family feel to it. There is no doubt in our minds that my mother is in the best place she could possibly be in.

I visited the resident during the afternoon on the 13th of July. I received a warm welcome and was directed to the communal lounge. One of the members of staff offered to find me a chair and this was placed next to the residents. This action was communicated clearly to another member of staff. When I sat down, I noticed that the staff were offering the residents a drink with a cake or biscuit. The residents who required assistance were treated with dignity and kindness. There was good interaction between the staff and the residents during this quiz time. Overall, a calm, happy place.