Care Homes Owned by Pilgrims' Friend Society in West Sussex

Annually we offer fresh fruits from our garden for residents meals including gooseberries red currants apples and grapes that are collected by staff straight to kitchen for chefs to prepare fresh meals for the residents

Following on from the review I left 3 years ago, I would like to say that my mum is still enjoying the best of care and kindness from the staff at VA. Mum is approaching her 95th birthday and has been a resident for over 4 years. My mum always loved to walk and be outside. The safe environment inside VA and the lovely garden outside, has meant she is still able to do these things despite her worsening dementia. Everyone at VA treats my mum with respect and kindness and in over 4 years mum has only been ill or needed a doctors appointment less than a handful of times, which, for a frail and vulnerable older person, shows the high level of care she receives. Nothing is overlooked and her needs are met with compassion and kindness and always a smiling face.

Adastra is more than a care home-it is a home, and for that I will always be grateful.

My mother lived at Koinonia for four years and during that time she was cared for with such love, kindness and dignity by the wonderful team. She especially enjoyed the food, particularly the puddings! Whenever I visited, I always found Koinonia to be a peaceful, warm and genuinely caring environment, with a Christian ethos. The values of kindness, compassion and respect were clearly reflected in the way everyone was cared for. Being offered a drink during my visits was such a thoughtful touch. Communication with relatives was excellent and I was always kept informed about everything that was happening regarding my mum's care. My mum lived with dementia during her final years and recently went to be with the Lord. The compassion and support shown to our family during such a difficult time was a real blessing and deeply appreciated. I can wholeheartedly recommend Koinonia; John and the whole team do an exceptional job and I will always be grateful for the care my mum received there.

Thank you all at Koinonia for looking after my dad and the continued support!

I found the rest home in excellent condition with staff all caring they look after residents of varying ages and conditions of health. My only concern was the meals I felt they could have been of a better standard.

Koinonia became dad's home for a short time. We could not of been happier with the Koinonia family. The staff were amazing with dad. He always enjoyed his food and there was a great personal touch between all staff and dad. There always appeared to be something going on in the lounge for the family members. We enjoyed sharing the services on a Sunday morning with dad. We are very grateful to all staff for looking after dad whilst he was with them until he went to be with his Lord in Glory.

My husband was wonderfully cared for by everyone and in a Christian environment services prayer bible studies etc and I'm so grateful for the support they gave me St the beginning he could join in with seated games etc but there was lots of music to enjoy re guitar songs etc

I thank the Lord for His provision. I continue to pray for God's richest blessings on each and everyone one of you.

My husband who has Alzheimer's became part of the KOINONIA family in June and I am so very happy with the care he is receiving there. The staff always have a smile for everyone and nothing is ever too much trouble for them. He has given the staff some very challenging moments as he settled in but through their Christ centred loving and professional care for him he is now much more at peace in his new environment. The home is a place where the Christian way of life is lived in all its fullness and where my husband can be free to live his life of faith with others who love Jesus. I can't thank the senior care staff enough for helping me navigate this new way of life for my husband, answering my many questions and guiding me along the way. A great big thank you to everyone at KOINONIA for welcoming my husband and I into your family.

The manager made the journey to see my husband whilst he was in Hospital. This I found going beyond the bounds but such a caring thing to do. My husband settled into Koinonia 5 weeks ago and appears very happy. The care and support we both receive is amazing. It is a big weight off my shoulders knowing he is well cared for by the wonderful team there. Being just 10 minutes walk means I can see him often and there's always a welcome from the staff with a cup of tea.

The senior staff are very knowledgeable and defuse awkward situations with warmth and humour. I am eternally grateful we found our way here - grateful too for the hugs and humour which have made this dreadful experience a little more manageable.

I had the pleasure of entrusting my mother's care to Koinonia Christian Care Home for two years, and I couldn't be more grateful for their exceptional service. From the moment she arrived, it was clear that this wasn't just a care facility - it truly became a home for her. The staff at Koinonia were incredibly friendly and attentive. Over time, my mother developed genuine friendships with many of them, which brought her great joy and comfort. Their dedication created a warm, family-like atmosphere. The Christian ethos of the home was reflected in the compassionate care provided. One of the lovely features of Koinonia is their beautiful garden. As my mother was an avid gardener in her younger years, the presence of the garden added to the homely atmosphere. Based on our experience, I would highly recommend Koinonia to anyone seeking a caring, homely environment for their loved ones. The peace of mind knowing my mother was in such good hands was invaluable.

My mother moved in to Koinonia in the Spring and was made to feel very welcome straight away. The care manager and staff there have taken time to get to know Mum and recognise her needs. They have been flexible and respectful but also can see when she might benefit from some gentle encouragement and coaxing. Mum is appreciating and thriving with the Christian input and it is lovely to see her so content. Staff are very accessible and always happy to answer my queries. There is a lovely atmosphere in the home.

My mother is considered a family member, rather than a service user.

Koinonia is a God send to so many, including to my grandmother and myself. It is a place filled with love, kindness and warmth. It means so much to me that my grandmother is in very capable and caring hands.

Beyond my father - I have also felt care & support from the staff at a very difficult time.

Excellent home for my dad. Staff very caring, can’t complain about anything. They cater for all his needs and he has settled in very well.

I want to write to say how grateful I am for the lovely day you and the staff made for Mum’s Birthday. She thoroughly enjoyed being spoilt and being the centre of attention. We were invited to stay for tea and enjoyed a meal and cake, which was lovely.

Great experience. The staff at Koinonia are very caring, often going the extra mile, even caring for those who visit. You always get offered a drink and a biscuit. The management team superb too so, caring, you feel like it’s home from home.