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Care Homes Owned by Pilgrims' Friend Society in West Sussex

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9.5 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Pilgrims' Friend Society in West Sussex

Only the locations & reviews in West Sussex for Pilgrims' Friend Society are showing below.

View the details of all 14 locations (with 411 reviews) owned by Pilgrims' Friend Society

Pilgrims' Friend Society Locations in West Sussex (2)

 - Browse 2 Care Homes owned by Pilgrims' Friend Society in West Sussex
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Koinonia Christian Care Home
4 Winchester Road, Worthing BN11 4DJ 
9.6 38 reviews
Koinonia Christian Care Home, Worthing, West Sussex
"I found Koinonia for my dad with Alzheimer's after living a year at home with a live in carer after the passing of my mum. What a…"   Read all 38 reviews
  • from £1,646 / week
  • 39 Rooms
Location Type Care Home

Koinonia provides residential care for older people in Worthing, and offers person-centred Christian care. The home has a warm and welcoming feel and care packages are put together to suit each ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Pilgrims' Friend Society Reviews in West Sussex (55)

9.5

Pilgrims' Friend Society has a Group Review Score of 9.5 (9.475) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pilgrims' Friend Society must have a Review Score.

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Review of

Koinonia Christian Care Home

from Karen T (Daughter of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found Koinonia for my dad with Alzheimer's after living a year at home with a live in carer after the passing of my mum. What a wonderful difference in the type of care and support! Dad has been in Koinonia since January 2026. This home has the most warmest, friendliest feel to it, the support
from the staff for my dad and myself is wonderful! The food is amazing and my dad does like to eat! A real family atmosphere and a home from home with the added advantage of the Christian atmosphere and spiritual guidance.
Thank you all at Koinonia for looking after my dad and the continued support!
Reply from John Manea, Manager at Koinonia Christian Care HomeThank you so much for your kind words. We count it a privilege and a blessing to be able to support your dad. It's great to have you in the extended Koinonia Family.
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Review of

Koinonia Christian Care Home

from H W (Husband of Resident) published on 13 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the rest home in excellent condition with staff all caring they look after residents of varying ages and conditions of health. My only concern was the meals I felt they could have been of a better standard.
Reply from John Manea, Manager at Koinonia Christian Care HomeThank you for your review. We consider it a joy to have been able to support your wife during her brief time with us. We are looking to improve in the areas of food and activities. Thank you!
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Review of

Koinonia Christian Care Home

from J P (Daughter of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Koinonia became dad's home for a short time. We could not of been happier with the Koinonia family. The staff were amazing with dad. He always enjoyed his food and there was a great personal touch between all staff and dad. There always appeared to be something going on in the lounge for the family
members. We enjoyed sharing the services on a Sunday morning with dad. We are very grateful to all staff for looking after dad whilst he was with them until he went to be with his Lord in Glory.
Reply from John Manea, Manager at Koinonia Christian Care HomeThank you very much for your kind words and appreciation. It was great to have your father with us even for a short time. He's been such and encouragement to all of us and we are so grateful for his service years ago as our chaplain. Thank you for your support.
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Review of

Koinonia Christian Care Home

from Lorna S (Wife of Resident) published on 9 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was wonderfully cared for by everyone and in a Christian environment services prayer bible studies etc and I'm so grateful for the support they gave me St the beginning he could join in with seated games etc but there was lots of music to enjoy re guitar songs etc
Reply from John Manea, Manager at Koinonia Christian Care HomeThank you for your kind words. It was a privilege to have your husband with us. Thank you for all your support, prayers and encouragement. We would love to see you around.
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Review of

Koinonia Christian Care Home

from Tricia H (Daughter of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in the excellent care of the Koinonia team for 5.9 years. Her care from the moment of admission to her death in June 2025 was exemplary. The team led by the manager have, many times, gone above and beyond.
She was treated with respect, gentleness, kindness and great affection. The staff
displayed a great deal of perseverance and patience on a daily basis.
I received updates as and when necessary.
The Christian ethos was reflected in their care.
The manager has created a team he should be proud of, for which he should be congratulated.
I too received friendly conversations and many a cup of tea, for which I was always very grateful!
I thank the Lord for His provision. I continue to pray for God's richest blessings on each and everyone one of you.
Reply from John Manea, Manager at Koinonia Christian Care HomeThank you very much for your kind appreciation. We take it as a privilege to have been part of your mum's life. Thank you for all the support and encouragement you have given us. We would love to see you again at some point.
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Review of

Koinonia Christian Care Home

from Susan L (Wife of Resident) published on 20 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband who has Alzheimer's became part of the KOINONIA family in June and I am so very happy with the care he is receiving there. The staff always have a smile for everyone and nothing is ever too much trouble for them. He has given the staff some very challenging moments as he settled in but
through their Christ centred loving and professional care for him he is now much more at peace in his new environment. The home is a place where the Christian way of life is lived in all its fullness and where my husband can be free to live his life of faith with others who love Jesus. I can't thank the senior care staff enough for helping me navigate this new way of life for my husband, answering my many questions and guiding me along the way. A great big thank you to everyone at KOINONIA for welcoming my husband and I into your family.
Reply from John Manea, Manager at Koinonia Christian Care HomeThank you for your kind words and we believe it's a privilege to be able to serve your husband and yourself. It's such a blessing to have you both part of our community.
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Review of

Koinonia Christian Care Home

from J H (Wife of Resident) published on 6 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager made the journey to see my husband whilst he was in Hospital. This I found going beyond the bounds but such a caring thing to do. My husband settled into Koinonia 5 weeks ago and appears very happy. The care and support we both receive is amazing. It is a big weight off my shoulders knowing
he is well cared for by the wonderful team there. Being just 10 minutes walk means I can see him often and there's always a welcome from the staff with a cup of tea.
Reply from Anne Richards, Administrator at Koinonia Christian Care HomeThank you for your kind review. We love having your husband here with us.
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Review of

Koinonia Christian Care Home

from Jane M (Wife of Resident) published on 17 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Koinonia for a couple of months following a prolonged stay in hospital. He has since been diagnosed with Alzheimer's. This whole process has been incredibly frustrating and stressful. We couldn't have managed without the wonderful staff at Koinonia.
It took him a while to settle
and he has been a difficult and demanding resident. The staff seem to be able to look beyond the disease and see the person behind the diagnosis. I am so grateful for all the support we have both received at this warm caring home.
Everyone on the staff goes out of their way to foster a supportive relationship with each resident and their carers.
The senior staff are very knowledgeable and defuse awkward situations with warmth and humour. I am eternally grateful we found our way here - grateful too for the hugs and humour which have made this dreadful experience a little more manageable.
Reply from Nathan Page, Business Manager at Koinonia Christian Care HomeWe really appreciate your feedback. Thank you for taking the time to review our service.
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Review of

Koinonia Christian Care Home

from Elizabeth L (Daughter of Resident) published on 16 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I had the pleasure of entrusting my mother's care to Koinonia Christian Care Home for two years, and I couldn't be more grateful for their exceptional service. From the moment she arrived, it was clear that this wasn't just a care facility - it truly became a home for her. The staff at Koinonia were
incredibly friendly and attentive. Over time, my mother developed genuine friendships with many of them, which brought her great joy and comfort. Their dedication created a warm, family-like atmosphere. The Christian ethos of the home was reflected in the compassionate care provided. One of the lovely features of Koinonia is their beautiful garden. As my mother was an avid gardener in her younger years, the presence of the garden added to the homely atmosphere. Based on our experience, I would highly recommend Koinonia to anyone seeking a caring, homely environment for their loved ones. The peace of mind knowing my mother was in such good hands was invaluable.
Reply from Nathan Page, Business Manager at Koinonia Christian Care HomeThank you for your kind words and positive feedback. It was a pleasure having your mother stay with us at Koinonia.
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Review of

Koinonia Christian Care Home

from A D (Daughter of Resident) published on 18 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved in to Koinonia in the Spring and was made to feel very welcome straight away. The care manager and staff there have taken time to get to know Mum and recognise her needs. They have been flexible and respectful but also can see when she might benefit from some gentle encouragement and
coaxing. Mum is appreciating and thriving with the Christian input and it is lovely to see her so content. Staff are very accessible and always happy to answer my queries. There is a lovely atmosphere in the home.
Reply from Nathan Page, Business Manager at Koinonia Christian Care HomeThank you so much for your kind words and feedback. We're delighted to have your mother living with us at Koinonia.
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Review of

Koinonia Christian Care Home

from M N (Daughter of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Koinonia provides an extremely caring environment, looking after my mother's physical, emotional, mental and spiritual needs. The care manager and the senior carers take time to explain how my mother is progressing, particularly concerning dementia, which I have not had much experience with. They are
very sympathetic and go above and beyond to resolve any issues.
The home is always clean and welcoming.
My mother is considered a family member, rather than a service user.
Reply from Nathan Page, Business Manager at Koinonia Christian Care HomeWe really appreciate your positive feedback! Thank you for taking the time to review Koinonia.
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Review of

Koinonia Christian Care Home

from Lache K (Granddaughter of Resident) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Koinonia is a God send to so many, including to my grandmother and myself. It is a place filled with love, kindness and warmth. It means so much to me that my grandmother is in very capable and caring hands.
Reply from Nathan Page, Business Manager at Koinonia Christian Care HomeThank you so much for your kind words and for taking the time to provide this amazing feedback!
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Review of

Koinonia Christian Care Home

from Pauline C (Daughter of Resident) published on 24 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father went into Koinonia for emergency respite in December. My mother was taken ill & she was my father’s main carer.
From the moment I met the manager, I had a very blessed feeling the care home was the right place.
My father has been a Christian all of his life. He is surrounded by like-minded
people.
My father’s needs to settle in the home were met with outstanding care, attention, and perseverance, from the team. Overcoming issues that in the past, we had not been successful with. I have been amazed!
Staff are always friendly, and attentive & updates are reported efficiently.
My father now seems settled and happy, he is more interactive at times and I see my old father, who has now been in Koinonia for 4 months. I feel he is surrounded by love and care. I am confident he is safe.
So very grateful for the team that has made my father a home. All so important to our family.
Beyond my father - I have also felt care & support from the staff at a very difficult time.
Reply from Nathan Page, Business Manager at Koinonia Christian Care HomeWe really appreciate your positive comments, thank you so much!
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Review of

Koinonia Christian Care Home

from D W (Son of Resident) published on 22 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent home for my dad. Staff very caring, can’t complain about anything. They cater for all his needs and he has settled in very well.
Reply from Nathan Page, Business Manager at Koinonia Christian Care HomeThank you for your wonderful feedback, we do appreciate it!
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Review of

Koinonia Christian Care Home

from A H (Son of Resident) published on 30 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to write to say how grateful I am for the lovely day you and the staff made for Mum’s Birthday. She thoroughly enjoyed being spoilt and being the centre of attention. We were invited to stay for tea and enjoyed a meal and cake, which was lovely.
Reply from Nathan Page, Business Manager at Koinonia Christian Care HomeIt was our pleasure! Thank you for your kind feedback.
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Review of

Koinonia Christian Care Home

from Mark S (Husband of Resident) published on 14 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Great experience. The staff at Koinonia are very caring, often going the extra mile, even caring for those who visit. You always get offered a drink and a biscuit. The management team superb too so, caring, you feel like it’s home from home.
Reply from Nathan Page, Business Manager at Koinonia Christian Care HomeThank you so much, we really appreciate your positive feedback.
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Review of

Koinonia Christian Care Home

from M C (Wife of Resident) published on 15 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
They are always friendly and make us welcome when we arrive.
Reply from Nathan Page, Business Manager at Koinonia Christian Care HomeThank you for your comments, we appreciate your feedback!
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Review of

Villa Adastra

from P H (Daughter of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother loves life at Villa Adastra! She is very fond of the staff, who are kind, caring, patient and professional. She enjoys taking part in a wide variety of activities such as supervised cake mixing and decorating (later eaten by residents), singing together, seated games, Easter egg hunts in the
garden, visits from a therapy dog, lambs and ponies, and trips out locally. The standard of care is very high and I would highly recommend Villa Adastra.
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Review of

Villa Adastra

from Angela G (Daughter of Resident) published on 9 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been at the Villa Adastra for about eight years now and loves it there. He has recently broken his hip and has gone from being very independent to bedbound and completely dependent on the staff for all his needs. They have been so incredibly wonderful with him throughout these years, I cannot
fault them in any way. He has very little quality of life now but they always do their best to make his remaining time happy. All the staff are kind and caring and treat all the residents with such respect. There are so many amazing and fun activities if residents care to join in, the house is very bright and cheerful, lovely gardens, inviting dining room and food is excellent. I cannot recommend this place enough.
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Review of

Villa Adastra

from Lois C (Daughter of Resident) published on 8 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What an incredible place Villa Adastra is! It was my mother’s home for 4 1/2 years before she passed away in December. The staff are caring and professional and it was such a comfort that she was being so well looked after, especially during Covid when visits were limited. The facilities are good and
staff are always looking for ways to improve. Although my Mum didn’t always take part in the activities, there were always exciting things going on and she was able to join in or just watch if she preferred. The food is excellent and the staff knew Mum so well; towards the end of her life when her appetite declined, they knew what to offer her to keep her eating.
I would highly recommend Villa Adastra!
Reply from sharon bacon, Home manager at Villa AdastraThank you Lois for entrusting us with your mum. She is very much missed by us all here at Villa Adastra.
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