Care Home Owned by Pilgrims' Friend Society in West Sussex

displayed a great deal of perseverance and patience on a daily basis.
I received updates as and when necessary.
The Christian ethos was reflected in their care.
The manager has created a team he should be proud of, for which he should be congratulated.
I too received friendly conversations and many a cup of tea, for which I was always very grateful!
I thank the Lord for His provision. I continue to pray for God's richest blessings on each and everyone one of you.

through their Christ centred loving and professional care for him he is now much more at peace in his new environment. The home is a place where the Christian way of life is lived in all its fullness and where my husband can be free to live his life of faith with others who love Jesus. I can't thank the senior care staff enough for helping me navigate this new way of life for my husband, answering my many questions and guiding me along the way. A great big thank you to everyone at KOINONIA for welcoming my husband and I into your family.

he is well cared for by the wonderful team there. Being just 10 minutes walk means I can see him often and there's always a welcome from the staff with a cup of tea.

and he has been a difficult and demanding resident. The staff seem to be able to look beyond the disease and see the person behind the diagnosis. I am so grateful for all the support we have both received at this warm caring home.
Everyone on the staff goes out of their way to foster a supportive relationship with each resident and their carers.
The senior staff are very knowledgeable and defuse awkward situations with warmth and humour. I am eternally grateful we found our way here - grateful too for the hugs and humour which have made this dreadful experience a little more manageable.

incredibly friendly and attentive. Over time, my mother developed genuine friendships with many of them, which brought her great joy and comfort. Their dedication created a warm, family-like atmosphere. The Christian ethos of the home was reflected in the compassionate care provided. One of the lovely features of Koinonia is their beautiful garden. As my mother was an avid gardener in her younger years, the presence of the garden added to the homely atmosphere. Based on our experience, I would highly recommend Koinonia to anyone seeking a caring, homely environment for their loved ones. The peace of mind knowing my mother was in such good hands was invaluable.

coaxing. Mum is appreciating and thriving with the Christian input and it is lovely to see her so content. Staff are very accessible and always happy to answer my queries. There is a lovely atmosphere in the home.

very sympathetic and go above and beyond to resolve any issues.
The home is always clean and welcoming.
My mother is considered a family member, rather than a service user.

people.
My father’s needs to settle in the home were met with outstanding care, attention, and perseverance, from the team. Overcoming issues that in the past, we had not been successful with. I have been amazed!
Staff are always friendly, and attentive & updates are reported efficiently.
My father now seems settled and happy, he is more interactive at times and I see my old father, who has now been in Koinonia for 4 months. I feel he is surrounded by love and care. I am confident he is safe.
So very grateful for the team that has made my father a home. All so important to our family.
Beyond my father - I have also felt care & support from the staff at a very difficult time.

but would have liked more. I appreciated the midweek service.
I went to the lounge every day but found it hard to make conversations with the other residents. My daughters live nearby and came to take me for short walks otherwise I wouldn't have had much walking exercise which is important for my condition.
Overall, I was happy with my room and being looked after.

are extremely grateful for all they did to make the afternoon special.
Unfortunately, because my mother has vascular dementia, she will not remember much of the event afterwards, but we are very grateful to know just how much thought and effort went into the day.
Nothing ever seems too much trouble for the staff respecting care for my mother, and it is very reassuring to know that she is in extremely safe hands in a lovely Christian environment in these latter years of her life, with her needs and increased limitations.
A very big thank you to the manager and all staff.

high. I would recommend Koinonia to anyone looking for a care home.

this home.