Care Home Owned by Pilgrims' Friend Society in Wiltshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Pilgrims' Friend Society in Wiltshire

Only the locations & reviews in Wiltshire for Pilgrims' Friend Society are showing below.

View the details of all 12 locations (with 310 reviews) owned by Pilgrims' Friend Society

Pilgrims' Friend Society Locations in Wiltshire (1)

1 Care Home owned by Pilgrims' Friend Society in Wiltshire
Middlefields House

Cornfields, Chippenham SN14 6GA 

9.9 43 reviews
"Mum spent 3 happy years at Middlefields, the care is amazing. Mum felt loved and respected by everyone in all areas whether admin, care or…"   Read all 43 reviews
Location Type Care Home

Opened in Summer 2021, Middlefields House offers excellent care and support to 48 people, living in four households of 12. Each household feels like a regular family home, with a lounge and dining area, as well as a second lounge. Middlefields House… Read more about Middlefields House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 48 Rooms
  • from £1,609 / week

Pilgrims' Friend Society Reviews in Wiltshire (43)

9.6

Pilgrims' Friend Society has a Group Review Score of 9.6 (9.552) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pilgrims' Friend Society must have a Review Score.

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Reviewer Connection to Pilgrims' Friend Society
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Review of

Middlefields House

from Susan S (Daughter of Resident) published on 29 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent 3 happy years at Middlefields, the care is amazing. Mum felt loved and respected by everyone in all areas whether admin, care or housekeeping staff. During her last days the care team ensured mum was comfortable, getting medics in very quickly when needed for pain relief etc. As a family we
were cared for as well, receiving so much comfort, especially when we went in to clear mum's room. Thank you all!
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for taking the time to give such an encouraging review of Mum's care with us over the past 3 years. Everyone at Middlefields House loved your Mum very much, and it was an absolute…read more
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Review of

Middlefields House

from C C (Daughter of Resident) published on 14 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went in for a couple of weeks respite care and was in good, caring hands during her stay. Everyone at Middlefields was so welcoming and made Mum feel included from the minute she got there. Mum really enjoyed her stay and I knew she was totally safe and looked after. I would fully recommend Middlefields.
Thank you for looking after Mum.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for your kind review. We always enjoy having family members stay with us on respite care, and it was wonderful having your Mum with us at Middlefields House. The whole team work hard…read more
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Review of

Middlefields House

from Sarah B (Daughter of Resident) published on 23 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to Middlefields House at the end of her life and she was treated by each member of staff with such kindness, respect and dignity. I will always be so grateful because Mum had been going through a difficult and painful time at home and the staff managed to help her to be comfortable and at peace.
I too felt held and cared for. Every single member of staff I came across- the cafe staff, the receptionists, the carers, the care managers, the administrative staff- I felt, was genuinely caring and wanting to be of service.
Without hesitation this would be the care home for me.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for taking the time to give such a thoughtful and honest review, following the sad loss of your Mum. It was an absolute privilege to be able to support Mum through her last days and for you…read more
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Review of

Middlefields House

from Rebecca M (Daughter of Resident) published on 20 June 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
On the occasion of my first contact with Middlefields, I was so distressed about my parents' situation - my sister and I + our families live abroad) and the Business manager - a wonderful woman who has such a gift of calming people - really took the time to listen to us and reassure us. I left the home
feeling hopeful for the first time in a long time!
To know that our mother - who suffers from Alzheimer - is now safe and so well cared for at Middlefields is such a relief to our father, my sister, our families and me.
My last visit at home was so traumatic - my mother would not allow me to do anything to really help her, as she did not recognise me.
Visiting her at Middlefields was such a contrast - I could leave the everyday tasks to the delightful staff and could enjoy quality time with my mother in the lovely gardens, just listening to her or stroking her hair while she soaked up the sun.
This was such a gift to me - real memories to be cherished forever!
Thank-you so much!!
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for taking the time to write such a heartfelt review. It was a privilege and honour to be able to support you as a family in making one of the toughest decisions that needs to be made…read more
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Review of

Middlefields House

from P F (Relative of Resident) published on 14 April 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Exceptionally welcoming, high standard of cleanliness, very homlie relaxed atmosphere decorated with soft colours..The harvest restaurant suburb food and Exceptional quality of customer service..
Facilities and care quality very good, residential living area is very spacious and comfortable with perfect
outdoor space, clean and tidy well looked after.
All services provided & care is excellent..
I would live here myself if I had too I would choose Middlefield in Chippenham..
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for taking the time to send such an encouraging and detailed review of Middlefields House. The whole team work consistently hard to ensure our home is just as you found it. We are blessed…read more
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Review of

Middlefields House

from C B (Granddaughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every time I go to Middlefields to visit Grandad, all the staff are incredibly friendly and the care and connection for residents is clear from the moment you walk in. It was lovely to glimpse the Christmas party and see the music and dancing with everyone.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for taking the time to write a review. It is wonderful that you are able to visit your Grandad and that you feel the care, connection and love we have for all our family members. We…read more
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Review of

Middlefields House

from S A (Daughter of Resident) published on 18 December 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend this care home. They provide not just for the physical needs but very much the spiritual and social needs. They also support family above and beyond.
All the team are amazing, friendly, caring and just so loving.
The place is peaceful, clean and spacious.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for taking the time to give such an encouraging review for the whole team at Middlefield House. It has been the greatest privilege and joy to care for your Mum and wonderful to know…read more
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Review of

Middlefields House

from Ruth B (Sister of Resident) published on 13 December 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After visiting our sister at Middlefields House, Chippenham, with my brother, his wife and another sister, travelling over 200 miles for the occasion of her 85th birthday. I would like to make the following comments.
We found all the staff from the management, carers, canteen, cleaners, reception,
and everyone we met to be extremely helpful, caring, kind and compassionate to both us and my sister at all times. Nothing was too much trouble. The birthday cake provided, cards and presents, special balloons and decorations for her meant a lot to her and were appreciated by her and us all. It made her feel special. We also appreciated having a room on our own to be able to eat lunch all together on both days.
My sister and I stayed in the guest room provided for one night which was warm, comfortable, satisfactory, adequate, and sufficient for both our needs. We hope to visit again but the distance of 200 miles and our health issues make it difficult.
Thank you for providing such a lovely place with delightful staff for our sister to call home during the last years of her life.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for taking the time to write such a kind and encouraging review. It is always a pleasure to welcome family and friends and join in with our family members here at Middlefield House…read more
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Review of

Middlefields House

from E C (Sister of Resident) published on 12 December 2024
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My youngest brother and his wife kindly escorted my second sister and myself to visit the sister currently living in Middlefields House on her birthday. Our general experience was very good. All the staff were very kind, obliging, thoughtful and caring. All my sister's basic physical needs were met
and she seemed relaxed and content (although there's nowhere like home). She was, however, rather lonely and we felt would benefit from some physiotherapy to enable her to be a little more independent and mobile. This is, I realise, difficult to achieve for all residents. She responded so well to our taking her out for coffee in a nearby coffee shop on Thursday morning before we headed back to Suffolk.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for taking the time to review Middlefields and how lovely you were able to join your sister who is living with us on her birthday. All our family members enjoy their visits and it is…read more
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Review of

Middlefields House

from Andrew S (Son-in-law of Resident) published on 18 November 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't imagine a better place for my mother-in-law to be in her latter years. From the moment you're greeted at the reception desk to the carers and the cafe staff, there seems to be nothing but smiles and genuine friendliness. Nothing is too much trouble. Mum has been in Middlefields for over two
years now and is very settled. Everyone who comes to see her says what a lovely place it is. It has a lovely atmosphere, due in no small part to the Christian ethos which undergirds all the Pilgrim Friend's Society Homes. There's also a great appreciation from the staff and management for the support from relatives and they like to engage with them regularly.
The activities are incredibly imaginative - they're never afraid to try something new and get everyone involved, not just with family and friends, but in the wider community as well.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for taking the time to write such a thorough and encouraging review. The whole team here at Middlefield House work together with our family members' very best interests and care at…read more
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Review of

Middlefields House

from C P (Daughter of Resident) published on 3 October 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Couldn't ask for a better care home. Fantastic staff who truly care about their residents as people. Great care both in general, physically, occupationally and spiritually. I can't thank them enough.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for taking the time to give your review for Middlefields House. We have a great team who genuinely care about every aspect of life for all our family members, and recognise the value of a…read more
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Review of

Middlefields House

from S C (Nephew of Resident) published on 2 October 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt moved to Middlefields this year. The home is wonderful, the staff are too and she has settled in really quickly. We are delighted with the care she is getting. Middlefields is excellent, we can't believe she has ended up in such a lovely place.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for your kind review and for taking the time to complete on behalf of your aunt. It is an absolute joy to have her living with us here are Middlefields House and wonderful to see her…read more
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Review of

Middlefields House

from G H (Husband of Resident) published on 2 October 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has only been in the home for 6 weeks, and seems very happy there, although often wanting to come home, failing to understand the necessity of her residing there. The staff are amazingly understanding of this, and help to overcome those moments. The rooms are so pleasantly large and light, with
view of the garden. The whole atmosphere of the home is very pleasant, and I'm so thankful to God for this lovely provision.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for taking the time to write this encouraging review. It is wonderful to know that your wife is settling and for the family to recognise and be confident that in those times when she wants…read more
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Review of

Middlefields House

from Andrew P (Son of Resident) published on 1 October 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Our experience at Middlefields House has been excellent. My father is well cared for by friendly, caring and professional staff. In fact, all staff at Middlefields have always behaved in an exemplary manner. Dad is really happy at Middlefields. He regards it as home. He loves the activities and has
made real friends with the other residents. I know that he really appreciates the help and support that he received after my mother passed away earlier in the year.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for your encouraging review. It has been an absolute privilege to support your father, especially during and since your mother's passing. He has become such a valued member of the household…read more
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Review of

Middlefields House

from K G (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Middlefields is outstanding in every way. The design of the home is superb and supports caring, small households where individual needs are paramount. The Christian ethos surrounds the environment and the public coffee shop is a hub of friendly activity. All care homes should be based on
this model. I am so relieved my mum is being taken care of at Middlefield.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for your review - we also believe the small household model meets so many of our family members needs, on so many levels and are thrilled that together with our Christian values running…read more
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Review of

Middlefields House

from T B (Husband of Resident) published on 18 September 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All good.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for taking the time to submit your review of Middlefields House.
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Review of

Middlefields House

from J B (Daughter of Resident) published on 15 August 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is fitted out to a very high standard. The staff are unfailingly welcoming and caring. My mother's well-being has improved since she has been living at Middlefields. She enjoys all the activities, especially the singing.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for your kind review - we are thrilled to know how much your mother's well-being has improved since she joined our wonderful community at Middlefields House. It is always so…read more
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Review of

Middlefields House

from E N (Son of Resident) published on 15 August 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Middlefields has been a wonderful place for my mother to spend her later years. She settled in very quickly two years ago, and has made some lovely friends both among the residents and the staff.
On our most recent visit we took advantage of the guest room in the home, which proved to be a great choice.
Having the cafe to provide our midday meal was a massive bonus, too.
The level of care Mum has received has been second to none, and I have had experience of many residential homes over the years in various parts of the country.
I can wholeheartedly recommend Middlefields to prospective residents.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for taking the time to write such a detailed and encouraging review. It is an absolute pleasure to care for your mother and to hear how valued and integral the community she has…read more
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Review of

Middlefields House

from Alex H (Grandson of Resident) published on 19 June 2024
Submitted via Website • Report
Overall Experience 4.0 out of 5
My nan lived in this care home and she loved it, a lot of the staff were awesome to her, she loved the activities there and many of the carers. The atmosphere was so calming. The staff loved her and were by our side when she was taking her last few breaths. This care home is really calming.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for taking the time to give this review and for describing Middlefields as a calming home. It was a joy to care for your Nan and a privilege to be with her as she took her last breaths. We…read more
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Review of

Middlefields House

from Teresa H (Daughter of Resident) published on 14 May 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
Middlefield House has truly become my mum's new home. The staff are friendly, caring and very professional and overall make the family feel very welcome and keep us updated on Mum's care and needs. From the time you walk through the door in reception, to the coffee shop staff and everyone you meet,
you are made to feel very welcome and the whole place has a lovely feel to it. It is truly a lovely, caring home for my mum.
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for your kind review Teresa. It is an absolute pleasure to have your Mum join our community and become such a valued family member at Middlefields House. It is wonderful to know she feels so…read more
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