After visiting our sister at Middlefields House, Chippenham, with my brother, his wife and another sister, travelling over 200 miles for the occasion of her 85th birthday. I would like to make the following comments.
We found all the staff from the management, carers, canteen, cleaners, reception, and everyone we met to be extremely helpful, caring, kind and compassionate to both us and my sister at all times. Nothing was too much trouble. The birthday cake provided, cards and presents, special balloons and decorations for her meant a lot to her and were appreciated by her and us all. It made her feel special. We also appreciated having a room on our own to be able to eat lunch all together on both days.
My sister and I stayed in the guest room provided for one night which was warm, comfortable, satisfactory, adequate, and sufficient for both our needs. We hope to visit again but the distance of 200 miles and our health issues make it difficult.
Thank you for providing such a lovely place with delightful staff for our sister to call home during the last years of her life.