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Care Home Owned by Pilgrims' Friend Society in Suffolk

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by Pilgrims' Friend Society in Suffolk

Only the locations & reviews in Suffolk for Pilgrims' Friend Society are showing below.

View the details of all 12 locations (with 332 reviews) owned by Pilgrims' Friend Society

Pilgrims' Friend Society Locations in Suffolk (1)

 - Browse 1 Care Home owned by Pilgrims' Friend Society in Suffolk
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Finborough Court
Pilgrims Way, Great Finborough, Stowmarket IP14 3AY 
9.7 30 reviews
Finborough Court, Stowmarket, Suffolk
"I needed urgent respite for my 90 year old Mother and contacted Finborough Court for help. They could not have been more responsive and…"   Read all 30 reviews
  • from £1,481 / week
  • 32 Rooms
Location Type Care Home

Rooted in the Christian faith, life at Finborough Court supports residents to live fulfilled lives in their later years. They provide excellent, personalised care which supports residents to flourish ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care

Pilgrims' Friend Society Reviews in Suffolk (30)

9.4

Pilgrims' Friend Society has a Group Review Score of 9.4 (9.412) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Pilgrims' Friend Society must have a Review Score.

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Review of

Finborough Court

from Hilary S (Daughter of Resident) published on 27 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved my Mum , at the age of 101 , from a care home in Yorkshire to Finborough Court in January 2026.We had looked around several care homes when we came across Finborough Court . We were so impressed with what we saw that we immediately said ' yes ' when offered a place. It felt as though it was
meant to be .
It's one of the best decisions I've ever made , moving my Mum there.I wish I'd moved her before !
Sadly , she only spent 9 weeks there but what a wonderful ,caring place to spend your last days.
We cannot recommend Finborough Court more highly.The whole TEAM there were exemplary ,
Reply from Karen Bleay, Business Manager at Finborough CourtWe were so privileged to meet your incredible mum and so glad that she felt safe and cared for with us.
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Review of

Finborough Court

from Martin S (Son of Resident) published on 24 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I needed urgent respite for my 90 year old Mother and contacted Finborough Court for help. They could not have been more responsive and arranged an initial 2 week stay at sort notice. Particular mention goes to Rachel the Care Home Manager, and Karen the Business Manager ,for their help at a very stressful
time.
The Home and all the staff have been top quality since the moment we walked through the doors, and the care my mother has received is exemplary.
I am now arranging to make my mother a permanent resident at the end of her initial respite period.
Thank you to all at Finborough Court.
Reply from Karen Bleay, Manager at Finborough CourtThank you so much for taking the time to review Finborough Court. I'm glad we were able to support you and your Mother during what can be a stressful time.
Every blessing.
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Review of

Finborough Court

from Ian B (Nephew of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Aunt spent the last 4 years or so of her life at Finborough Court. I have found the standard of care to be first class. She was able to live out her last days safely, comfortably, and as happily as her condition allowed.
Reply from Karen Bleay, Manager at Finborough CourtThank you Ian for your feedback about your aunt's care. I'm so glad that she was safe, comfortable and happy here.
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Review of

Finborough Court

from Paul P (Son of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Finborough Court is a wonderful place. When my Mum was leaving after two months respite care she said to everyone 'I've been happy here'. The team are dedicated and kind. I often thanked the senior carers for things they'd done and one of them always replied, 'It's what we're here for' as if giving
such excellent care is the most normal thing in the world.
One week I phoned the GP practice to be sure Finborough had informed them of an important new medication prescribed by the hospital. The GP dispensary said to me 'I wouldn't worry about Finborough Court, they're generally spot on'. I increasingly felt Mum was in very safe hands.
People living at Finborough are called Family Members and that's how they're treated. I had lunch there several times and saw the carers patiently helping the one or two people struggling to eat, focusing on them as if they were the most important person in the room.
This is how care should be done. The food is also very good:)
Reply from Karen Bleay, Manager at Finborough CourtThank you for this review, which we will pass on to staff. It was a pleasure to care for your Mum and I'm glad you enjoyed the lunches!
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Review of

Finborough Court

from Ailwyn R (Son of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't get to visit my Mum as much as I would like to, but she's always happy when I see her here, and all of the staff come across as very lovely, supportive and helpful. Thank you so much for everything you do for my Mum.
Reply from Karen Bleay, Manager at Finborough CourtWe are so pleased that you have that peace of mind and thank you for taking the time to review us. I hope you get to visit again soon.
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Review of

Finborough Court

from B H (Son-in-law of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When visiting my father in law I consistently find the care providers friendly and caring, and on every interaction with my father in law, gentle and considerate. When I leave I am always so very grateful to know that he is the care of people who genuinely look after him. I can't speak highly enough
of the home, its cleanliness, peaceful atmosphere and calmness of the staff.
Reply from Karen Bleay, Manager at Finborough CourtThank you so much for taking the time to leave a review of our home. Care of our family members (residents) is our highest priority so it is a great encouragement to us all to hear your experience and that of your father-in-law.
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Review of

Finborough Court

from Anne F (Daughter of Resident) published on 28 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was extremely well cared for in every way.
We could not have asked for a more loving environment for Dad and he really enjoyed his two years there.
We are most grateful to all who looked after him.
Reply from Karen Bleay, Manager at Finborough CourtWe are so glad to hear that and thank you for taking the time to leave a review.
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Review of

Finborough Court

from Dave B (Son of Resident) published on 22 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Throughout my father's stay at Finborough Court I observed first hand the care, conscientiousness and dignity that the staff treated and served him with. Being in such pleasant and positive surroundings proved to be such a tonic to dad in the later stages of his life. Over the time he was a resident
I saw his personality shine and blossom. Much of this was due to the surroundings and environment, of love that was communicated by all who served at Finborough. I'm so glad that we took the step that we did as a family that gave dad those precious final years in this welcoming well run and friendly care home.
Reply from Karen Bleay, Business Manager at Finborough CourtThank you so much for your review. It was a privilege to care for your father.
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Review of

Finborough Court

from Ann M (Daughter of Resident) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was welcomed to Finborough Court with care and respect. He settled quickly due to the great atmosphere and friendship of the team. The home is run professionally and attention is given to each resident and changed as needed. My father was very content and we as a family felt very confident
that all was being done to make his last days the best they could be. The family are so grateful to the whole team at Finborough Court for all the kindness shown to Dad and us when we visited. It truly was the best place for Dad and we will remain so grateful to all folk who make the home special.
Reply from Karen Bleay, Manager at Finborough CourtIt's lovely to hear that your father was so settled and felt content here. Your kind comments will be relayed to the staff and much appreciated. I'm sure.
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Review of

Finborough Court

from Jules W (Daughter of Resident) published on 16 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Outstanding care from a truly compassionate team.


My mother lived at Finborough Court for almost four years until her recent passing. She had dementia and was profoundly deaf, yet the staff always found thoughtful ways to communicate with her, and treated her with such kindness, dignity, and patience.

They really are an amazing team. During her final days, I stayed five nights and saw how exceptional the night staff were wearing pyjamas to avoid confusing residents at night was just one of many small, caring touches, working together like a well oiled machine! They gently cared for mum and supported me too - with warmth and compassion I'll never forget. I'm deeply grateful for the care she received. However, I do feel the need to mention the cost - almost £8,000 every four weeks - which places a huge burden on families and deserves review.
Reply from Karen Bleay, Manager at Finborough CourtThank you for the lovely comments. I'm so glad that your mum received such compassionate and inclusive care, with staff even wearing their pyjamas at night to help residents feel settled! It was an absolute privilege to care for your lovely mum. Please rest assured that we do our very best to keep costs as low as we can while delivering great, person-centred care and community at all times, as well as investing in our wonderful staff.
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Review of

Finborough Court

from Pauline D (Daughter of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father went into Finborough Court care home straight from hospital. The care he received was excellent and the staff were very friendly. Although he was only a resident for a short period of time he was well looked after and his dementia needs met. I would have no hesitation in recommending Finborough
Court.
Reply from Karen Bleay, Manager at Finborough CourtThank you for your review and kind comments. I'm so glad you found our staff friendly and the care excellent, as that is always our aim. God bless.
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Review of

Finborough Court

from Andrew P (Son of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad felt safe in Finborough Court and related well to all of the staff who quickly got used to his quirks. The care home is purpose-built, well maintained and clean. Personally, I think the rooms are on the small side, but there are two lounges plus outside seating available during the day. Food
looked appetising and the catering staff would always provide something else if a resident didn't want what was on offer that day. At the end of his time, caring carers sat with him through the night as he slipped away - something the family really appreciated. The management team were always responsive and the whole environment was very welcoming.
Reply from Karen Bleay, Business Manager at Finborough CourtThank you for your review and your kind comments. It helps others looking for care but also lifts up our staff who really value your honest feedback.
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Review of

Finborough Court

from Lesley P (Daughter of Resident) published on 17 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad's dementia journey hadn't been an easy one and we were so grateful when Finborough Court agreed to take him into full time care. Dad was well cared for and we were kept well informed. As soon as you enter the door it feels like home and you know you can relax and your loved one will be safe. When
dad reached end of life care we were able to visit whenever we wanted. Nothing was too much trouble and the staff looked after and supported us as well. Someone would sit and pray with dad until we arrived. They really cared. A room was made available for us if we needed a break and they brought us refreshments. When dad took his final breath they were there in seconds to support us and were genuinely upset at losing dad. We are so grateful for all they have done and cannot praise them enough. It truly is a remarkable place that we would readily recommend to anyone and we will be for ever in their debt.
Reply from Karen Bleay, Business Manager at Finborough CourtIt was a privilege to care for your dad. Thank you for taking the time to review our home as your comments are a great encouragement to us all.
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Review of

Finborough Court

from N W (Son of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot praise the staff and general care at Finborough Court enough - they truly are very special! They have welcomed our mother from the first day, and shown high levels of care, support and consideration. We, and our mother, have full confidence in them and for mum, it truly is 'home'. Their communication
with us is first class, we feel informed and involved and they always seem prepared to go 'the extra mile'. They are proactive and know their residents as individuals and care accordingly. Mum says that the food and activities are great and we are all looking forward to the 30th birthday party in June to celebrate what really is a very special place.
Reply from Karen Bleay, Business Manager at Finborough CourtThank you so much for this review. I am so glad to hear that your mother feels at home and cared for - that is our ultimate aim for every family member (resident) here. We look forward to the 30th celebrations too and hope to see you there.
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Review of

Finborough Court

from A R (Daughter of Resident) published on 20 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The admin staff always respond promptly to emails. The manager is always polite and respectful to mum, and knows her and her status/illness. The place is clean and doesn't have the usual' smell' of an old people's home. The residents are able to have drinks and biscuits when they like, and I like the
layout of the dining room in the lounge, and vice versa. The activities are great and memorable.
Reply from Karen Bleay, Business Manager at Finborough CourtThank you for your review and we're so glad you are happy with the care your mum receives. If there's anything further we can do to make things better for her or yourself, do get in touch or drop in to see me or the Manager. God bless.
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Review of

Finborough Court

from Janet N (Daughter of Resident) published on 13 October 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very happy with the care my mother receives, she is always clean and well presented, the staff always show kindness and maintain her dignity and she feels safe and secure. Queries are always dealt with promptly and with patience. My mother now considers this her home which gives me and my sisters
reassurance.
Reply from Karen Bleay, Business Manager at Finborough CourtThank you very much for your review. It is lovely to hear how happy your mum is here and of the reassurance that gives your family.
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Review of

Finborough Court

from Sarah P (Daughter of Resident) published on 6 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been living here for just over a year. The staff are friendly and will do anything to help either us as a family when we visit or my dad, he's always clean and tidy. When he first went there it was tricky because it was just at the end of covid, so visiting was strange to get used to, but
now mum can go anytime, any day to see dad, the rest of us can phone up and make an appointment and can also see dad in his room, we can also take him out for a walk instead weather permitting, once back to normal we have been told that we can visit anytime and even sit in the lounge and dining room to have lunch or dinner together, which will be nice, but I'm glad they're not rushing into that and keeping dad safe. We as a family have found the transition hard to put dad there, but really am pleased he's in this care home as it's clean and friendly and he's looked after which gives us some peace as a family. Many thanks to you all.
Reply from Karen Bleay, Business Manager at Finborough CourtThank you for your feedback - we're so glad your dad is happy here!
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Review of

Finborough Court

from Cheryl B (Daughter of Resident) published on 3 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have only good things to say about Finborough Court, it is a lovely care home and mum is very happy here! The staff are very kind and caring towards her, there are many activities which she enjoys as well as various trips out and a lovely garden to sit in. It is a bright, clean, welcoming place to
be in and as mum is amongst all her Christian friends it is the perfect place for her! I myself find the staff to be very friendly and approachable and they always keep me very well informed as to how mum is doing! The only thing that I am unhappy about really is the COVID rules that are still in place despite many other establishments having eased theirs, we are all responsible adults and would not consider visiting our loved ones if we felt at all unwell let alone having COVID! I do miss not being able to be in the lounge with mum during a service or hymn singing and being restricted to only seeing her in her room means that she might miss out on these things if I visited at that time.
Reply from Karen Bleay, Business Manager at Finborough CourtThank you for your feedback and we are so pleased your mum is happy here. Covid restrictions have been frustrating for us all but we were glad to be able to invite visitors back into the main lounge from this week and will keep reviewing the situation. Thanks for your patience.
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Review of

Finborough Court

from Peter S (Son of Resident) published on 29 September 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
This has been my father's home for the past four years. It is important to us as a family that he has been well cared for in a supportive and Christian home with devotions each day and a service on Sunday. The home has been purpose-built with good bedrooms and a large lounge and dining room and other
good facilities. I have always found the staff friendly and approachable, and they have dad's care at heart and deal with dad's dementia on a daily basis. Our only concern as a family has been the ongoing limitations to visits, particularly when two or more of us go we have booked a small lounge which restricts access to parts of the home. I still sorely miss sitting with dad in the main lounge and singing hymns together, seeing him join in activities in the main lounge and being able to join him for meals, which he so enjoyed pre-covid days.
Reply from Karen Bleay, Business Manager at Finborough CourtThank you for your review and we are so glad to hear that you and your family feel your Dad is well cared for. We also miss our residents freely having visitors in the home and now that the risks from Covid in our area are lessening we have opened up to visitors in communal areas again. I hope that this will help your family spend quality time with your Dad but if you have any concerns or requests, please speak to a manager or senior carer.
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Review of

Finborough Court

from Alwyn H (Daughter of Resident) published on 28 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we are very satisfied with the care given. Extra attention has been given to medical needs as well as general care. The home is always clean and never any unpleasant odours. Although I live a distance away from the home I am confident that the quality of care is maintained always.
Reply from Karen Bleay, Business Manager at Finborough CourtThank you for taking the time to review us - greatly appreciated.
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Awards / Recognitions (0)

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