Care Home Owned by Pilgrims' Friend Society in Suffolk

of the home, its cleanliness, peaceful atmosphere and calmness of the staff.

I saw his personality shine and blossom. Much of this was due to the surroundings and environment, of love that was communicated by all who served at Finborough. I'm so glad that we took the step that we did as a family that gave dad those precious final years in this welcoming well run and friendly care home.

that all was being done to make his last days the best they could be. The family are so grateful to the whole team at Finborough Court for all the kindness shown to Dad and us when we visited. It truly was the best place for Dad and we will remain so grateful to all folk who make the home special.

They really are an amazing team. During her final days, I stayed five nights and saw how exceptional the night staff were wearing pyjamas to avoid confusing residents at night was just one of many small, caring touches, working together like a well oiled machine! They gently cared for mum and supported me too - with warmth and compassion I'll never forget. I'm deeply grateful for the care she received. However, I do feel the need to mention the cost - almost £8,000 every four weeks - which places a huge burden on families and deserves review.

Court.

looked appetising and the catering staff would always provide something else if a resident didn't want what was on offer that day. At the end of his time, caring carers sat with him through the night as he slipped away - something the family really appreciated. The management team were always responsive and the whole environment was very welcoming.

dad reached end of life care we were able to visit whenever we wanted. Nothing was too much trouble and the staff looked after and supported us as well. Someone would sit and pray with dad until we arrived. They really cared. A room was made available for us if we needed a break and they brought us refreshments. When dad took his final breath they were there in seconds to support us and were genuinely upset at losing dad. We are so grateful for all they have done and cannot praise them enough. It truly is a remarkable place that we would readily recommend to anyone and we will be for ever in their debt.

with us is first class, we feel informed and involved and they always seem prepared to go 'the extra mile'. They are proactive and know their residents as individuals and care accordingly. Mum says that the food and activities are great and we are all looking forward to the 30th birthday party in June to celebrate what really is a very special place.

layout of the dining room in the lounge, and vice versa. The activities are great and memorable.

reassurance.

now mum can go anytime, any day to see dad, the rest of us can phone up and make an appointment and can also see dad in his room, we can also take him out for a walk instead weather permitting, once back to normal we have been told that we can visit anytime and even sit in the lounge and dining room to have lunch or dinner together, which will be nice, but I'm glad they're not rushing into that and keeping dad safe. We as a family have found the transition hard to put dad there, but really am pleased he's in this care home as it's clean and friendly and he's looked after which gives us some peace as a family. Many thanks to you all.

be in and as mum is amongst all her Christian friends it is the perfect place for her! I myself find the staff to be very friendly and approachable and they always keep me very well informed as to how mum is doing! The only thing that I am unhappy about really is the COVID rules that are still in place despite many other establishments having eased theirs, we are all responsible adults and would not consider visiting our loved ones if we felt at all unwell let alone having COVID! I do miss not being able to be in the lounge with mum during a service or hymn singing and being restricted to only seeing her in her room means that she might miss out on these things if I visited at that time.

good facilities. I have always found the staff friendly and approachable, and they have dad's care at heart and deal with dad's dementia on a daily basis. Our only concern as a family has been the ongoing limitations to visits, particularly when two or more of us go we have booked a small lounge which restricts access to parts of the home. I still sorely miss sitting with dad in the main lounge and singing hymns together, seeing him join in activities in the main lounge and being able to join him for meals, which he so enjoyed pre-covid days.

carer walks into the room. Her room is always clean and tidy. We are particularly impressed with how we are always informed of everything that happens regarding our mum.
We are always made to feel very welcome when we visit, and it's very clear that everyone involved at the home have their residents well being at the top of their list.

of the home are immaculate and very impressive. My parents always appear well dressed, clean and looked after.
For it to be even better - spiritual needs, particularly arranging regular holy communion.
Food and variety of drinks are plentiful. Quality of food varies - excellent, particularly homemade soup and cakes. But inedible tough, thick chunks of cold meat and unappetising cold savoury snacks eg. sausage rolls.
I feel exceptionally fortunate to visit when I can but hope all restrictions will soon be lifted so other family and friends can visit more easily, most report finding it very difficult due to having to make restricted appointments and sitting in a rather sterile visitors room.

doing so now covid is no longer an issue. I've had dealings with many care homes for other relatives and this is by far the worst. We dread visits because of the greeting and treatment we are met with. I genuinely feel sorry for all the residents just left disorientated and lonely in their rooms. The manager is by far the rudest person I have ever dealt with. Understaffed all the time. Buzzers are constantly going and left for well over 5/10 minutes. The one bench you can sit on in the garden is surrounded by animal poo.

about your loved one. As a Christian home, there are a number of services for the residents to either attend or listen to in their room. Activities are provided and encouraged. Outings were also provided in the past and will hopefully be reinstated when safely allowed after Covid restrictions.