






Rooted in the Christian faith, life at Luff House supports residents to live fulfilled lives in their later years. They provide excellent, personalised care which supports residents to flourish in older age.
Luff House has an active social life in which residents can take part or follow their own pursuits. They appreciate that each resident has their own individual interests, hobbies and pastimes, and they endeavour to support residents to...
Care Provided by Luff House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We accept those who are paying for their own care (self-funders), those who are being supported by the Local Authority, and those in receipt of Continuing Healthcare (CHC) funding.
• Around the clock care from highly-trained staff
• Personal care - such as bathing, dressing, grooming
• Daily living assistance, tailored to individual needs
• Food, drink and snacks
• Heating and lighting
• Specialist equipment
• Personal laundry
• All of our in-house activities
• Spiritual and pastoral support
• Basic residential care: this is where the assessed needs are relatively uncomplicated and where mechanical or technical assistance is rarely needed.
• Higher dependency: this is where the assessed needs are complex and where mechanical or technical assistance is intermittently needed.
• Enhanced care: this is where assessed needs are highly complex and where mechanical or technical assistance is frequently needed. We charge for dementia care at this rate.
The Registered Care Manager will assess you prior to admission to determine the level of care provision required. These fees are valid between 1st April 2026 and 31st March 2027 and are reviewed annually. Our fees are charged per person, per week. We do not require a deposit and we do not require a guarantor.
The price(s) shown are provided by the care home. Contact Luff House for full pricing details and T&Cs.
Contact Luff House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Pilgrims' Friend Society
- Voluntary / Not for Profit Owned
Person in charge
- Adeola Adeboyejo (Registered Care Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
- Residents must be supportive of our Christian ethos and activities
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1994
- Last Refurbishment: 2017
- Number of floors: 2
Room Information
- Single Rooms (28)
Visiting
- Informal visits welcome by appointment. Relatives and friends welcome to visit at any time during the day, and there is the opportunity to purchase a meal in the home if they wish to do so, by prior arrangement.
Parking
- There is ample parking for visitors at the home.
Luff House Reviews (26)
Luff House has a Review Score of 9.2 (9.183) out of 10, based on 7 reviews in the last 2 years.
Over all time Luff House has 26 reviews.
My mum has been in the home just over two years and has been well cared for as she has declined. She is treated as an individual and her care is personalised accordingly. Care is of a high standard and the carers are all well trained. The carers are all fantastic with mum, despite the fact she can be challenging on some days.
It is a pleasure caring for your mum, and our care staff will be so appreciative of your kind comments.
We do pride ourselves on our 'person centred' care and to see that recognised so positively makes everything we do so worthwhile :)
My husband has several health issues as well as Alzheimer's disease. The care he receives is excellent, relative to his needs. The support I receive from all the staff here is of enormous value to me and our sons. We are made welcome whenever we visit which is often. My husband is encouraged to partake of the activities, varied on offer.
It is a pleasure to care for your husband, and it means so much to know that his family are happy too.
Thank you also for all the support that you give to us on your visits to Luff House. We really do appreciate it :)
Feels like home.
We are so very happy that we have made you feel at home! That comment makes everything we do so worthwhile :)
I would recommend my friend to come here. The staff look after me well. I find the food good. I came to Luff House as it is a Christian home.
It is lovely to know that you would recommend us to a friend and that you feel well cared for in our wonderful Christian environment.
Mum moved in to Luff House 6 weeks ago and the transformation has been incredible. The activities are outstanding - I can not believe all the things she is doing. Taking her out for coffee mornings and all the different opportunities have revitalised her. The care is exceptional and the support the family has received have made this move in to a permanent Care Home as straightforward as possible. Thank you to everyone in Luff House who have given us such peace about leaving our mum in your capable hands.
It is so pleasing to see how your mum has settled and is thriving in our care.
It makes what we do so worthwhile when we see happy smiley faces!
Unfortunately we mum's increasing needs, Luff House worked with us to find a more suitable place for mum.
All of the staff with whom mum and our family met were always compassionate and understanding of mum's needs.
When the time came to transfer mum to a higher dependency provider, the management team and care team were supportive and helpful. The day mum left there were sincere emotions from the staff, who clearly had genuinely grown fond of mum and care for her.
Thank you so much for your lovely review. It was a real joy to care for your mum, and it was with much regret that she had to leave Luff House, where she had become a big part of the Luff family. We hope that she is happy in her new home, and we wish her and all her family all the best for the future.
My sister and I feel so grateful and blessed that he was so cared for and loved in his final days. This place and the entire team of staff, are nothing short of wonderful.
Thank you so much for this wonderful review. It was an absolute pleasure to care for your dear father, and you and your sister were so very supportive to us in giving him the love and care that he deserved in his last months. You almost became part of our family!
I liked this home because it is small with only 28 residents which made it feel homely. I have found efficient and caring staff throughout the home and nothing is too much trouble. The menu is varied each day and residents preferences are noted. Varied activities each day make life stimulating and give residents a better quality of life than they would have at home.
Thank you for your lovely review and kind words. We are very happy that you chose Luff House for your loved one. It is lovely to see that he has settled in and appears very happy living here with us.
The manager has been particularly understanding and helpful in arranging additional carers so that Uncle can go out for walks, do some shopping and visit the seaside.
Thank you for your wonderful feedback. This will be passed back to the team.
I'm very happy to see my uncle well looked after and cared for. No care home is perfect, but the staff genuinely care and help when needed. The managers are particularly understanding and sympathetic. My wife often looks at the home's Facebook page - great photos which help when it comes to interacting with my relative on 'difficult' days. The Christian standpoint is demonstrated throughout the home, often in action and sometimes with words. Long may it continue. I'm happy to recommend this home.
Thank you for the feedback. We will continue doing our best to provide person-centered care.
My two-week respite care provided me with the post-operative environment I needed before going home to manage alone. Aids were provided in the ensuite and I was free to do as little or as much as I could. Corridors gave me safe walking practice. The staff were friendly and I could join in the activities. Observing disability and dementia was a learning experience. The staff had patience and politeness at all times and praised the care home.
Thank you for your review and we are happy you enjoyed your stay with us.
In the last year that my husband has been with you, I have nothing but praise for the standard of care you have shown him. Thank you.
Thank you so much for your wonderful review of Luff House, and your kind words. It is a pleasure to care for your husband and we thank you for your support in this.
Luff house, cared so well for my mum who had dementia and physical needs. Despite her great needs, she was always involved in the many activities that they provided. The Christian ethos of the home underpins everything they do and when my mum was in Palliative care Hummingbirds spent time sitting with her, reading, chatting, praying and playing music. The staff are wonderful and get to know their residents and their needs well. It was always obvious how much they loved their residents and were always welcoming to visitors.
The staff trainer using The Way with Care as her course basis. I found her knowledgeable and helpful and her rapport with patients was obvious for all to see. If courses were extended to carers I would attend.
Myself and my siblings couldn't be happier with the care and commitment of the home to have our loved one happy and content. His personal care, health and dietary all excellent.
The whole staff team were excellent and very kind and caring. Mum had a good respite stay. Quite a few residents had dementia and social contact was limited mainly to staff, but that said she enjoyed her stay.
Many activities organised each day, and even an afternoon tea and cake in the gardens as a group was organised, my mum was so happy to be mixing with other residents over a relaxed cup of tea in the garden it kept her talking about it for ages.
New restaurant and TV lounge recently finished adds to a little extra choice for interacting with others.
Mum has her hair washed and set every week, this brings a bit of normalcy between her old life and her new one.
During these unusual times, it has not always been totally clear what the home would allow visitors to do or not do regarding visits, a little easier now and a bit more relaxed. I think the policies were always there, just not always conveyed clearly. If that is the only negative it is a very small one.
We had a bad experience with another care home in this area and my dad was very upset. Since we moved him to Ernest Luff, my dad is happier, calmer and the staff have helped him settle in and feel like one of their family. When we visit him he is always clean and tidy and well dressed and praises all the carers that they always bring him his tea! A very well kept, clean and secure home.
My father, who has always been an awkward man, loves being in the home. He loves all the helpers, enjoys the food and has stopped asking when he can go home. Luff House is clean and the staff are all helpful and kind.
My dad has been in the care home for 4 wells now and I don't have a negative word to say about it. Helped me in every step to get him settled in. The staff and facilities are great.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 August 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Luff House.
There are no upcoming events for Luff House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Luff House.
Accreditations
There are no accreditations posted yet for Luff House.
Meet the Team (3)

Sharon has worked faithfully at Luff House for over 31 years. Alongside the Registered Care Manager, she leads a dedicated team who offers professional care and strives to deliver the highest quality and standards of service for all residents, whether in care or our retirement housing.

Adeola joined Luff House in 2022 as a carer and, through dedication and hard work, progressed to becoming the manager. Working at Luff House has never felt like just a job to Adeola, as she is very passionate about caring for people. Her love for caring for older people comes from her personal experience of being the sole carer for her grandmother until she sadly passed away. Supporting our 'family members' (as we call those who live with us) and helping meet their needs gives her a sense of fulfilment every day.

Ruth has supported various service users within the care sector throughout her working life; children and families, adults in the community, the elderly, and palliative care in adult and children’s hospices.
Her role here is to oversee all activities provided for our family members, liaising with volunteers, staff and outside agencies to make sure activities reflect the different needs of those living here and giving particular attention to our Christian values and model of care.Ruth previously worked here as a hummingbird and is pleased to be back in this new role.
Frequently Asked Questions about Luff House
What types of Care is Luff House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Luff House have?
There are 28 Single Rooms.
What are the Facilities & Services at Luff House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Luff House to the centre of Walton on the Naze?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Luff House to verify any information. View our terms and conditions. Luff House has an Enhanced Service -more info.