Grange Cottage Residential Care Home

Albert Road, Grange-over-Sands LA11 7EZ
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9.3 7 Reviews
  • Grange Cottage Residential Care Home, Grange-over-Sands
Grange Cottage Residential Care Home is a small privately owned care home that prides itself in providing excellent person-centred care in a home from home setting.

They support residents to make this their home and promote their independence and control over their lives in a caring and compassionate environment that nurtures the individual.

The home offers specialised care for people living with Dementia, support rehabilitation following a period of illness, and offer sensitive and empathetic palliative care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 9 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Our fees are based on the Care Levels required and are confirmed upon assessment.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Charlotte Ozanne

Person in charge

  • Charlotte Ozanne (Owner/Manager)

Admission Criteria

  • Both sexes are welcomed
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (7)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (4)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • Visitors Welcome

Parking

  • Ample Parking

Grange Cottage Residential Care Home Reviews (7)

9.3

Grange Cottage Residential Care Home has a Review Score of 9.3 (9.292) out of 10, based on 4 reviews in the last 2 years.
Over all time Grange Cottage Residential Care Home has 7 reviews.

Overall Experience
  • 7
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Date Published
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Reviewer Connection to Grange Cottage Residential Care Home
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Total of 7, showing 1-7
Review from Clare N (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's the best nursing home I've ever been in. The staff are all amazing. It is small and homely, and my mother, who has Alzheimer's and dementia, is as happy as I've known her. The care is second to none. Every staff member feels like a friend when visiting, it just feels like I'm going to a normal
home, with a lovely conservatory and amazing staff; who have time to talk. Brilliant! I can't recommend enough. As a family, we are overjoyedthat Mum is there. Grange Cottage is what a care home should be. Exceptional.
Reply from Charlotte Ozanne, Owner at Grange Cottage Residential Care Home

Dear Clare,It is an honour to look after your mum, thank you so much for your kind words. We are so pleased to hear the wonderful positive impact we have on your mum and we are privileged to have you all as part of our family.Kind regards The Team

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Review from Helen C (Daughter of Resident) published on 1 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
No Words on a review can replace my heartfelt thanks and gratitude for the loving care , compassion and dignity of my late mum . It really is a home from home and a big family of residents and carers .
The family are fully included with care and best decision making and feel re-assured when away .
The home cooked food is delicious and the care is so client focused and nothing is too much trouble . The activities for clients are bespoke and client led and fun and laughter is always around at Grange Cottage .
The emotional support for the family and the End of life journey is something that the manager and the team are exceptional at no-one is ever alone . It is such a privilege for mum to pass in such a special place as Grange Cottage .
Reply from Charlotte Ozanne, Owner at Grange Cottage Residential Care Home

Dear Helen, firstly thank you so much for your kind words, your mum, you and your family will forever be part of our Grange Cottage family, loved, remembered and welcomed (with tea and cake no matter what hour !!) It was a true privilege to have been part of your mums life and we all treasure beautiful memories and miss her greatly. Much love.

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Review from Izzy T (Daughter of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The universe shone on my family when a room became available at Grange Cottage. My father moved in September 2024 and the manager made the process from transferring him from hospital to Grange Cottage incredibly smooth and supportive.
The care and support that my Dad and we as the family have received
has been wonderful. The overall atmosphere is like an 'extended family home', where kindness and genuine interest in each person prevails. I visit my Dad each day and am always greeted with a warm welcome and laughter. Each member of the staff team is happy to have a chat and answer any questions we have. They are also regularly in and out of Dads room making sure that he is okay, and that he has been able to enjoy the home cooked food. His room never smells and it's obvious that the staff ensure that he is clean, has brushed his teeth and had a change of clothes.
It may not have the hotel like facilities that other homes have but the care and support provided is outstanding.
Reply from Charlotte Ozanne, Owner at Grange Cottage Residential Care Home

Dear Izzy,Thank you so much for your review. It is as ever a huge privilege and pleasure to support your Dad and yourselves, and you are all part of our extended family, crazy as we may be, I hope it brings light and laughter to you, your family and especially your Dad, who certainly brings laughter to us!Many thanks

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Review from Mark V (Son of Resident) published on 13 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Grange Cottage is a delightful, homely and caring environment and one which was ideal for my Mum as she faced the challenges of dementia. The staff are exceptional and showed great professionalism in the way they looked after her which made our whole family feel they had Mum's best interests at
heart.
It's a small care facility, the building feels like a lived in home and the staff therefore have the opportunity to properly connect both with those in their care and their family and friends. Dementia is a difficult illness to endure and I thought the staff helped our family navigate the stages of Mum's illness as much as they helped Mum to do the same.
The facilities are good, and seem focussed on making it a home from home for our Mum and she settled there relatively peacefully as a result.
Mum passed away at the end of 2024 and we hold the greatest respect for the staff at Grange Cottage for the care and dignity they showed her throughout.
Reply from Charlotte Ozanne, Owner at Grange Cottage Residential Care Home

thank you so much for your kind words. It was a privilege to care for your mum, she brought love and laughter to us all. You will forever be part of our Grange Cottage family.

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Review from Wendy H (Daughter of Resident) published on 18 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Grange Cottage, a home from home.
Genuinely a wonderful place full of so much love, warmth, caring and staff that go above and beyond. My dad was an amazing man, and deserved the best, and he got it in heaps. I never once had to worry about him, because he was so comfortable there and to him, it was
just an extension of his family. The end-of-life care was second to none and they made the difficult time easier for us both. Excellent. Also I must mention the care that was shown to me at the end of his life was amazing. This has helped me so much as I move forward.
If you are looking for genuine care for your loved one, where you will be respected and treated as a family member, then this is the place to be.
Reply from Charlotte Ozanne, Owner at Grange Cottage Residential Care Home

Dear Wendy, thank you so much for your wonderful feedback. It has been a privilege to care for your dad, he was an amazing man and he brought love and laughter to us all. You will forever be part of our Grange Cottage family. Kind regards, Charlotte.

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Review from David L (Son of Resident) published on 24 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I’m a retired senior detective with experience in residential care homes in my professional life. I cannot speak too highly of this place. The owner and her staff are, quite simply, modern-day Florence Nightingale's. I am moved to tears every time I think of the compassion and care they showed to my
elderly father, who I adored all my life. He was reluctant to go into a care home and, in order to comply with his wishes, we left it rather late. When I was struggling to care for him myself, I took him to see the owner and the home. She went down on her knees to him and spoke with such compassion and patience that we both instinctively knew this was the place for him to be to receive the best possible loving care in the final days of his life. The owner and her staff didn’t just care for my dad at the most demanding and challenging time of his life. They took care of me too because they knew I was struggling to cope. Forever grateful to these exceptional people. Thank you so much.
Reply from Charlotte Ozanne, Owner at Grange Cottage Residential Care Home

It was, as ever, a privilege to be able to support you and your father at this extremely emotional time. Hearing this amazing feedback validates all the emotions and feelings we aim to achieve through the ethos of Grange Cottage and fills every day with immense pride and fulfilment.
Yours sincerely,
Charlotte

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Review from L W (Partner of Resident) published on 5 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having viewed and experienced several care homes, I was in despair until I moved my partner, who has vascular dementia, to Grange Cottage. Most homes claim to treat people with dignity and respect. This is, sadly, far from the truth, but I can truly say that here there is genuine affection for residents
who are valued for who they are and were. Dementia issues are considered as minor problems to be solved for residents, never with impatience or reproach. All staff, led by an inspired, loving and compassionate hands-on owner, seem to regard relatives as their own extended family and treat them as such.
Reply from Charlotte Ozanne, Owner at Grange Cottage Residential Care Home

Thank you for your review, it is a privilege to be able to support those in need and to have our efforts held in such high esteem makes it all worthwhile. Kind regards, Charlotte.

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Current Review Score: 9.3 (9.292)

Overview of Review Score

The Review Score of 9.3 (9.292) out of 10 for Grange Cottage Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.917 for Grange Cottage Residential Care Home is calculated as follows: ( (44 Excellents x 5) + (4 Goods x 4) ) ÷ 48 Ratings = 4.917
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.375 Points relating to the number of positive Reviews for Grange Cottage Residential Care Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 9 registered maximum number of service users is 1.8, which has been reached with 4 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Oct 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Grange Cottage Residential Care Home

What types of Care is Grange Cottage Residential Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Grange Cottage Residential Care Home have?

There are 7 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Grange Cottage Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Grange Cottage Residential Care Home to the centre of Grange-over-Sands?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Grange Cottage Residential Care Home to verify any information. View our terms and conditions. Grange Cottage Residential Care Home has an Enhanced Service - more info.