
nothing has been too much trouble and they have gone out of their way to help my mum settle intoHelen C(Daughter of Resident/Service User)

My mother's personal care in an atmosphere of cheerful resilienceVeronica P(Daughter of Resident/Service User)


nothing has been too much trouble and they have gone out of their way to help my mum settle intoHelen C(Daughter of Resident/Service User)

My mother's personal care in an atmosphere of cheerful resilienceVeronica P(Daughter of Resident/Service User)


Greenlane House Care Home is registered with the Care Quality Commission to care for 42 residents. They provide long-term residential care for 42 residents and are also able to provide short-term respite care.
Greenlane House Care Home is ideally situated a few minutes walk from the small Cumbrian market town of Brampton. The large and secure garden to the rear of the property includes a patio with seating and also a...
Care Provided by Greenlane House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Greenlane House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- PH Care Group
- Private Owned
Person in charge
- Rachel Forrester (Registered Manager)
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (3)
Visiting
- Visiting hours are unlimited
Parking
- Onsite parking is available
Greenlane House Reviews (16)
Greenlane House has a Review Score of 9.7 (9.678) out of 10, based on 11 reviews in the last 2 years.
Over all time Greenlane House has 16 reviews.
Review is extremely positive. Care and carers are exceptional. When upgrades are complete, review of room will change to excellent.
Thank you for taking the time to leave such a positive review. We are delighted to hear that you have found the care provided by our team to be exceptional. Your kind words mean a great deal to everyone at Greenlane, and we will be sure to share your feedback with our carers, who work hard every...
Everyday there is some sort of activity including move it or loose it which sounds fab.
Any issues are quickly sorted and the staff are excellent.
Thank you for taking the time to leave such a lovely review.
It is wonderful to hear your positive comments about our activities programme. We work hard to provide a variety of engaging and enjoyable activities for residents, and we are pleased that sessions such as "Move It or Lose It" are...
Every single staff member has gone above and beyond. Kind faces all around. You've made a very stressful transition much easier. We can't thank you enough for the love and care you've given our LO. Thank you!
We understand that moving a loved one into care can be an emotional and stressful time for families, so it means a great deal to hear that our team has helped make this transition easier for you. Your comments about the kindness,...
Greenlane was the best thing that happened for us as a family we cannot praise everyone there enough.
It is wonderful to hear that your mum continues to be so happy and content at Greenlane after more than two years with us. The fact that she wanted you to tell others "how lovely it is here" truly means the world to our team and...
Mum was welcomed from first arrival by all staff and management. The respite care was put together very quickly and effectively. Mum has sometimes been difficult to please but was very happy about her stay. Family are all very grateful for your care, attention and assistance.
Thank you so much for your kind review. We are delighted to hear that your mum was made to feel so welcome from her first arrival and that the respite care arrangements were put in place quickly and effectively. It is especially rewarding to know that she was happy during her stay and felt well...
I can't say how much I appreciate Greenlane care home. I had twelve recommendations and I can now understand why. My husband has been here for 3 months and the care is excellent. All the carers make you feel special and the managers always make time to help you. The home is bright, clean and cheery and I would like to thank the owners for providing such a lovely home for our elderly residents.
Thankyou for leaving a review! We really appreciate it. I am so pleased that you are and your husband are happy with Greenlane.
Mam has been living at Greenlane for almost 4 years and during this time her dementia, mobility and communication have declined greatly. The wonderful management and amazing staff have adapted her care and go above and beyond to make sure her every need is met. She is looked after with dignity and love and I cannot say enough how grateful I feel that Mam is a resident at Greenlane House. Choosing a care home for a loved one is one of the hardest things, but I would wholeheartedly recommend Greenlane House.
Thank you for your very kind words - we really appreciate them!
They always make me feel that she is okay and cared for.
Thankyou so much for leaving a review and I will pass on your kind words - we really appreciate it.
My mam has been Greenlane coming up to 2 years now. Her dementia and mobility are progressing but her standard of care remains high. The staff are brilliant. She participates in a lot of activities especially music which she loves. We love the get-togethers with the families and have made some lovely friends. Greenlane was definitely the right choice.
We are so glad that Greenlane has been the right choice and thank you so much for taking the time to leave a review - we really appreciate it!
A very nice place. Everybody very helpful. Could not find any faults at all.
Thank you for such lovely words, we will pass them on and really appreciate it.
The bingo activity I saw today was great. Not sure how many activities happened but this created a lovely fun atmosphere which was great to see.
(Ticked ratings from what I know, ones I didn't have enough information on I can not say it isn't excellent).
Thank you for leaving a review, we appreciate it.
Well done, Greenlane House.
Thank you for your lovely words; we really appreciate that you took the time to leave a review!
I was really worried about my dad going into a care home but all those worries were set aside. Greenlane House is homely, the staff are absolutely brilliant, nothing is any trouble, you are always made to feel welcome when I go to visit. Dad was a little unsettled when he first went in, probably different surroundings! He is now very happy, he likes to laugh and joke with staff, loves the banter. I would certainly recommend Greenlane House.
Thank you for leaving such a lovely review and we are very happy that your dad has settled in!
I am generally happy with the quality of care for my husband who has been at this care home for over a year now. From the outside, the facility might look a little tired and a bit of a jumble of assembled buildings - it is certainly not a purpose-built care home - but my husband's room, on the ground floor, is very nice and the facilities at his disposal are more than adequate. The staff are excellent and there is no feeling that they are simply going through the motions. They really go to great lengths to ensure that the residents feel at home and loved and secure.
Thank you for taking the time to leave a review, we really appreciate it!
My Mum has recently been admitted to Greenlane House as a resident. I would just like to say how impressed I have been by all the staff who work there - nothing has been too much trouble and they have gone out of their way to help my mum settle into her new home. The staff have always greeted me and my family with a friendly smile despite all the stress they must be under with the Covid pandemic. The manager in particular has been exceptional. I also think the addition of an activities co-ordinator has been a very positive idea.
Thankyou for taking your time to write us a review, we really appreciate it.
I am writing this review exactly one year on from when my mother came to live in Greenlane House because she needed 24-hour care and what a year it turned out to be! Despite the enormous difficulties they have had to face because of Coronavirus restrictions and rules, which were and probably still are ever-changing at short notice, the staff have been amazing. My mother's personal care in an atmosphere of cheerful resilience to such a tough situation is exemplary... and the food is excellent too!
Thank you for taking the time to leave a review, we really appreciate it.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 June 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Greenlane House.
There are no upcoming events for Greenlane House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Greenlane House.
Accreditations
There are no accreditations posted yet for Greenlane House.
Meet the Team (1)

Rachel Forrester – Registered Manager
Rachel joined Greenlane Care Home in 2020 as Registered Manager. A compassionate and caring leader, she is dedicated to ensuring that every resident receives the highest standard of personalised care. Rachel strives for excellence in everything she and her team at Greenlane do, fostering a warm, supportive environment where residents can thrive.
Reflecting on what motivates her, Rachel said:“If we can deliver good outcomes for our residents, that makes me happy.”
Her commitment to quality, dignity, and respect is at the heart of daily life at Greenlane Care Home, and she works closely with her team to make a meaningful difference in the lives of those they support.
Frequently Asked Questions about Greenlane House
What types of Care is Greenlane House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Greenlane House have?
There are 32 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at Greenlane House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Greenlane House to the centre of Brampton?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenlane House to verify any information. View our terms and conditions. Greenlane House has an Enhanced Service -more info.