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Greenlane House

Greenhill, Brampton, Cumbria CA8 1SU
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nothing has been too much trouble and they have gone out of their way to help my mum settle intoHelen C(Daughter of Resident/Service User)
Greenlane House, Brampton
My mother's personal care in an atmosphere of cheerful resilienceVeronica P(Daughter of Resident/Service User)
Greenlane House, Brampton
Greenlane House, Brampton

Greenlane House Care Home is registered with the Care Quality Commission to care for 42 residents. They provide long-term residential care for 42 residents and are also able to provide short-term respite care.

Greenlane House Care Home is ideally situated a few minutes walk from the small Cumbrian market town of Brampton. The large and secure garden to the rear of the property includes a patio with seating and also a...  

Care Provided by Greenlane House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Greenlane House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rachel Forrester (Registered Manager)

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2026
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (3)

Visiting

  • Visiting hours are unlimited

Parking

  • Onsite parking is available

Greenlane House Reviews (16)

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9.7

Greenlane House has a Review Score of 9.7 (9.678) out of 10, based on 11 reviews in the last 2 years. Over all time Greenlane House has 16 reviews.

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Review from J S (Niece of Resident) published on 30 June 2026 Submitted via Postal Card
Overall Experience

Review is extremely positive. Care and carers are exceptional. When upgrades are complete, review of room will change to excellent.

Reply from Kim Rogerson, Director at Greenlane House

Thank you for taking the time to leave such a positive review. We are delighted to hear that you have found the care provided by our team to be exceptional. Your kind words mean a great deal to everyone at Greenlane, and we will be sure to share your feedback with our carers, who work hard every...  

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Review from Christine S (Daughter of Resident) published on 15 June 2026 Submitted via Website
Overall Experience
Greenlane care home is the perfect place for my Mother. It gives us all peace of mind that she is being well cared.
Everyday there is some sort of activity including move it or loose it which sounds fab.

Any issues are quickly sorted and the staff are excellent.

Reply from Kim Rogerson, Director at Greenlane House

Thank you for taking the time to leave such a lovely review.

It is wonderful to hear your positive comments about our activities programme. We work hard to provide a variety of engaging and enjoyable activities for residents, and we are pleased that sessions such as "Move It or Lose It" are...  

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Review from A G (Granddaughter of Resident) published on 11 June 2026 Submitted via Website
Overall Experience

Every single staff member has gone above and beyond. Kind faces all around. You've made a very stressful transition much easier. We can't thank you enough for the love and care you've given our LO. Thank you!

Reply from Kim Rogerson, Director at Greenlane House
Thank you so much for your wonderful review and kind words.

We understand that moving a loved one into care can be an emotional and stressful time for families, so it means a great deal to hear that our team has helped make this transition easier for you. Your comments about the kindness,...  

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Review from E H (Daughter of Resident) published on 9 June 2026 Submitted via Website
Overall Experience
Mam has now been in Greenlane over 2 years and we can honestly say even today when I told her we were filling out this review she said 'you must say how lovely it is here' so to me that sums Greenlane up , mam is so happy and content it is so reassuring to know she is safe and so very well looked after.

Greenlane was the best thing that happened for us as a family we cannot praise everyone there enough.

Reply from Kim Rogerson, Director at Greenlane House
Thank you so much for taking the time to leave such a lovely review.

It is wonderful to hear that your mum continues to be so happy and content at Greenlane after more than two years with us. The fact that she wanted you to tell others "how lovely it is here" truly means the world to our team and...  

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Review from A C (Son of Resident) published on 19 January 2026 Submitted via Postal Card
Overall Experience

Mum was welcomed from first arrival by all staff and management. The respite care was put together very quickly and effectively. Mum has sometimes been difficult to please but was very happy about her stay. Family are all very grateful for your care, attention and assistance.

Reply from Kim Rogerson, Director at Greenlane House

Thank you so much for your kind review. We are delighted to hear that your mum was made to feel so welcome from her first arrival and that the respite care arrangements were put in place quickly and effectively. It is especially rewarding to know that she was happy during her stay and felt well...  

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Review from Pamela P (Wife of Resident) published on 3 April 2025 Submitted via Postal Card
Overall Experience

I can't say how much I appreciate Greenlane care home. I had twelve recommendations and I can now understand why. My husband has been here for 3 months and the care is excellent. All the carers make you feel special and the managers always make time to help you. The home is bright, clean and cheery and I would like to thank the owners for providing such a lovely home for our elderly residents.

Reply from Kim Rogerson, Director at Greenlane House

Thankyou for leaving a review! We really appreciate it. I am so pleased that you are and your husband are happy with Greenlane.

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Review from Meryl T (Daughter of Resident) published on 13 November 2024 Submitted via Website
Overall Experience

Mam has been living at Greenlane for almost 4 years and during this time her dementia, mobility and communication have declined greatly. The wonderful management and amazing staff have adapted her care and go above and beyond to make sure her every need is met. She is looked after with dignity and love and I cannot say enough how grateful I feel that Mam is a resident at Greenlane House. Choosing a care home for a loved one is one of the hardest things, but I would wholeheartedly recommend Greenlane House.

Reply from Kim Rogerson, Director at Greenlane House

Thank you for your very kind words - we really appreciate them!

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Review from Anne G (Daughter of Resident) published on 6 November 2024 Submitted via Website
Overall Experience
I can't fault the home. Everyone is wonderful. My mum sometimes struggles with where she is and the staff are great, they make Mum feel she is special.

They always make me feel that she is okay and cared for.

Reply from Kim Rogerson, Director at Greenlane House

Thankyou so much for leaving a review and I will pass on your kind words - we really appreciate it.

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Review from Sue W (Daughter of Resident) published on 5 November 2024 Submitted via Website
Overall Experience

My mam has been Greenlane coming up to 2 years now. Her dementia and mobility are progressing but her standard of care remains high. The staff are brilliant. She participates in a lot of activities especially music which she loves. We love the get-togethers with the families and have made some lovely friends. Greenlane was definitely the right choice.

Reply from Kim Rogerson, Director at Greenlane House

We are so glad that Greenlane has been the right choice and thank you so much for taking the time to leave a review - we really appreciate it!

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Review from T M (Brother of Resident) published on 6 August 2024 Submitted via Postal Card
Overall Experience

A very nice place. Everybody very helpful. Could not find any faults at all.

Reply from Kim Rogerson, Director at Greenlane House

Thank you for such lovely words, we will pass them on and really appreciate it.

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Review from S S (Son of Resident) published on 6 August 2024 Submitted via Postal Card
Overall Experience
The main positive of Greenlane House is the care staff they are so good with the residents, so friendly, and fun, and create a lovely atmosphere.
The bingo activity I saw today was great. Not sure how many activities happened but this created a lovely fun atmosphere which was great to see.

(Ticked ratings from what I know, ones I didn't have enough information on I can not say it isn't excellent).

Reply from Kim Rogerson, Director at Greenlane House

Thank you for leaving a review, we appreciate it.

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Review from Olwen H (Daughter of Resident) published on 24 July 2024 Submitted via Postal Card
Overall Experience
Our mum has recently been in Greenlane House. Her time there was wonderful. The staff and managers were brilliant. She was happy and well looked after, they had a good understanding of her condition and treated her with great respect. We would not thank them enough.

Well done, Greenlane House.

Reply from Kim Rogerson, Director at Greenlane House

Thank you for your lovely words; we really appreciate that you took the time to leave a review!

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Review from C I (Daughter of Resident) published on 19 April 2024 Submitted via Website
Overall Experience

I was really worried about my dad going into a care home but all those worries were set aside. Greenlane House is homely, the staff are absolutely brilliant, nothing is any trouble, you are always made to feel welcome when I go to visit. Dad was a little unsettled when he first went in, probably different surroundings! He is now very happy, he likes to laugh and joke with staff, loves the banter. I would certainly recommend Greenlane House.

Reply from Kim Rogerson, Director at Greenlane House

Thank you for leaving such a lovely review and we are very happy that your dad has settled in!

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Review from L S (Wife of Resident) published on 8 November 2022 Submitted via Website
Overall Experience

I am generally happy with the quality of care for my husband who has been at this care home for over a year now. From the outside, the facility might look a little tired and a bit of a jumble of assembled buildings - it is certainly not a purpose-built care home - but my husband's room, on the ground floor, is very nice and the facilities at his disposal are more than adequate. The staff are excellent and there is no feeling that they are simply going through the motions. They really go to great lengths to ensure that the residents feel at home and loved and secure.

Reply from Kim Rogerson, Director at Greenlane House

Thank you for taking the time to leave a review, we really appreciate it!

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Review from Helen C (Daughter of Resident) published on 18 August 2021 Submitted via Website
Overall Experience

My Mum has recently been admitted to Greenlane House as a resident. I would just like to say how impressed I have been by all the staff who work there - nothing has been too much trouble and they have gone out of their way to help my mum settle into her new home. The staff have always greeted me and my family with a friendly smile despite all the stress they must be under with the Covid pandemic. The manager in particular has been exceptional. I also think the addition of an activities co-ordinator has been a very positive idea.

Reply from Kim Rogerson, Director at Greenlane House

Thankyou for taking your time to write us a review, we really appreciate it.

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Review from Veronica P (Daughter of Resident) published on 28 January 2021 Submitted via Website
Overall Experience

I am writing this review exactly one year on from when my mother came to live in Greenlane House because she needed 24-hour care and what a year it turned out to be! Despite the enormous difficulties they have had to face because of Coronavirus restrictions and rules, which were and probably still are ever-changing at short notice, the staff have been amazing. My mother's personal care in an atmosphere of cheerful resilience to such a tough situation is exemplary... and the food is excellent too!

Reply from Kim Rogerson, Director at Greenlane House

Thank you for taking the time to leave a review, we really appreciate it.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 June 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Greenlane House.

Accreditations

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Meet the Team (1)

Rachel Forrester
Rachel ForresterJob Title:Registered ManagerJoined: 2020

Rachel Forrester – Registered Manager

Rachel joined Greenlane Care Home in 2020 as Registered Manager. A compassionate and caring leader, she is dedicated to ensuring that every resident receives the highest standard of personalised care. Rachel strives for excellence in everything she and her team at Greenlane do, fostering a warm, supportive environment where residents can thrive.

Reflecting on what motivates her, Rachel said:

“If we can deliver good outcomes for our residents, that makes me happy.”

Her commitment to quality, dignity, and respect is at the heart of daily life at Greenlane Care Home, and she works closely with her team to make a meaningful difference in the lives of those they support.

Frequently Asked Questions about Greenlane House

What types of Care is Greenlane House registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Greenlane House have?

There are 32 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Greenlane House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Greenlane House to the centre of Brampton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenlane House to verify any information. View our terms and conditions. Greenlane House has an Enhanced Service -more info.