Greenlane House

Greenhill, Brampton CA8 1SU
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9.9 13 Reviews
  • Greenlane House, Brampton
Greenlane House Care Home is conveniently situated a few minutes walk from the small market town of Brampton, Carlisle. Brampton is approximately 9 miles east of Carlisle and has a lovely range of shops, cafes and other amenities. It is easily accessible from other areas via excellent transport links including train and bus.

Greenlane House Care Home is to be found in an acre of manicured grounds which are used all year round by the residents. The large and secure garden to the rear of the property includes a patio with seating and also a covered seating area. From these seats, there is an ideal viewpoint of the large pleasant garden, lawn area and vegetable plot. In the summer months, vegetables and fruit are grown here and used in their food preparation. The garden is also used in the winter months and in December the trees are lit with Christmas fairy lights.

The home has a caring team of dedicated and enthusiastic employees led by the experienced Registered Manager and ably assisted by the Deputy Manager and care team who always provide a high standard of professional care. This enables them to provide a friendly and caring atmosphere for everyone who lives at Greenlane House Care Home. They are fully equipped and trained to cater for residents over the age of 65 who may be physically frail or have dementia needs.

Greenlane House Care Home is registered with the Care Quality Commission to care for 28 residents. They provide long term residential care for 28 residents. They are also able to provide short term respite care.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1695 – £1695
  • Self-Funded Residential Dementia Care: £1695 – £1695
  • RESPITE Self-Funded Residential Care: £1695 – £1695
  • RESPITE Self-Funded Residential Dementia Care: £1695 – £1695

These prices are only a guideline, please contact Greenlane House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Rachel Forrester (Registered Manager)

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (22)
  • Couples/Companion Rooms (3)

Visiting

  • Visiting hours are unlimited

Parking

  • Onsite parking is available

Greenlane House Reviews (13)

9.9

Greenlane House has a Review Score of 9.9 (9.929) out of 10, based on 10 reviews in the last 2 years.
Over all time Greenlane House has 13 reviews.

Overall Experience
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Date Published
  • 13
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  • 10
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Reviewer Connection to Greenlane House
  • 9
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Total of 13, showing 1-13
Review from Pamela P (Wife of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't say how much I appreciate Greenlane care home. I had twelve recommendations and I can now understand why. My husband has been here for 3 months and the care is excellent. All the carers make you feel special and the managers always make time to help you. The home is bright, clean and cheery
and I would like to thank the owners for providing such a lovely home for our elderly residents.
Reply from Kim Rogerson, Director at Greenlane House

Thankyou for leaving a review! We really appreciate it. I am so pleased that you are and your husband are happy with Greenlane.

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Review from Meryl T (Daughter of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mam has been living at Greenlane for almost 4 years and during this time her dementia, mobility and communication have declined greatly. The wonderful management and amazing staff have adapted her care and go above and beyond to make sure her every need is met. She is looked after with dignity and love
and I cannot say enough how grateful I feel that Mam is a resident at Greenlane House. Choosing a care home for a loved one is one of the hardest things, but I would wholeheartedly recommend Greenlane House.
Reply from Kim Rogerson, Director at Greenlane House

Thank you for your very kind words - we really appreciate them!

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Review from Anne G (Daughter of Resident) published on 6 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't fault the home. Everyone is wonderful. My mum sometimes struggles with where she is and the staff are great, they make Mum feel she is special.
They always make me feel that she is okay and cared for.
Reply from Kim Rogerson, Director at Greenlane House

Thankyou so much for leaving a review and I will pass on your kind words - we really appreciate it.

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Review from Elaine H (Daughter of Resident) published on 6 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is now 9 months since Mam was taken into Green Lane House and we couldn't be more grateful for the care that Green Lane gives her, she is happy, content and we cannot thank everyone there enough for their kindness and compassion, they are all amazing people.
Reply from Kim Rogerson, Director at Greenlane House

We are so pleased that you are all enjoying GreenLane House - we really appreciate you taking the time to leave feedback - it means a lot!

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Review from Sue W (Daughter of Resident) published on 5 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mam has been Greenlane coming up to 2 years now. Her dementia and mobility are progressing but her standard of care remains high. The staff are brilliant. She participates in a lot of activities especially music which she loves. We love the get-togethers with the families and have made some lovely
friends. Greenlane was definitely the right choice.
Reply from Kim Rogerson, Director at Greenlane House

We are so glad that Greenlane has been the right choice and thank you so much for taking the time to leave a review - we really appreciate it!

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Review from T M (Brother of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very nice place. Everybody very helpful. Could not find any faults at all.
Reply from Kim Rogerson, Director at Greenlane House

Thank you for such lovely words, we will pass them on and really appreciate it.

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Review from S S (Son of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The main positive of Greenlane House is the care staff they are so good with the residents, so friendly, and fun, and create a lovely atmosphere.
The bingo activity I saw today was great. Not sure how many activities happened but this created a lovely fun atmosphere which was great to see.
(Ticked
ratings from what I know, ones I didn't have enough information on I can not say it isn't excellent).
Reply from Kim Rogerson, Director at Greenlane House

Thank you for leaving a review, we appreciate it.

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Review from Olwen H (Daughter of Resident) published on 24 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has recently been in Greenlane House. Her time there was wonderful. The staff and managers were brilliant. She was happy and well looked after, they had a good understanding of her condition and treated her with great respect. We would not thank them enough.
Well done, Greenlane House.
Reply from Kim Rogerson, Director at Greenlane House

Thank you for your lovely words; we really appreciate that you took the time to leave a review!

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Review from Christine S (Daughter of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facility. Every aspect is inspiring.
My mam's anxiety has subsided completely.
She is very happy and content, as are we.
Brilliant care, lovely people.
Reply from Kim Rogerson, Director at Greenlane House

Thankyou for your very kind words; we really appreciate them!

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Review from C I (Daughter of Resident) published on 19 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was really worried about my dad going into a care home but all those worries were set aside. Greenlane House is homely, the staff are absolutely brilliant, nothing is any trouble, you are always made to feel welcome when I go to visit. Dad was a little unsettled when he first went in, probably different
surroundings! He is now very happy, he likes to laugh and joke with staff, loves the banter. I would certainly recommend Greenlane House.
Reply from Kim Rogerson, Director at Greenlane House

Thank you for leaving such a lovely review and we are very happy that your dad has settled in!

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Review from L S (Wife of Resident) published on 8 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am generally happy with the quality of care for my husband who has been at this care home for over a year now. From the outside, the facility might look a little tired and a bit of a jumble of assembled buildings - it is certainly not a purpose-built care home - but my husband's room, on the ground
floor, is very nice and the facilities at his disposal are more than adequate. The staff are excellent and there is no feeling that they are simply going through the motions. They really go to great lengths to ensure that the residents feel at home and loved and secure.
Reply from Kim Rogerson, Director at Greenlane House

Thank you for taking the time to leave a review, we really appreciate it!

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Review from Helen C (Daughter of Resident) published on 18 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has recently been admitted to Greenlane House as a resident. I would just like to say how impressed I have been by all the staff who work there - nothing has been too much trouble and they have gone out of their way to help my mum settle into her new home. The staff have always greeted me and
my family with a friendly smile despite all the stress they must be under with the Covid pandemic. The manager in particular has been exceptional. I also think the addition of an activities co-ordinator has been a very positive idea.
Reply from Kim Rogerson, Director at Greenlane House

Thankyou for taking your time to write us a review, we really appreciate it.

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Review from Veronica P (Daughter of Resident) published on 28 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am writing this review exactly one year on from when my mother came to live in Greenlane House because she needed 24-hour care and what a year it turned out to be! Despite the enormous difficulties they have had to face because of Coronavirus restrictions and rules, which were and probably still are
ever-changing at short notice, the staff have been amazing. My mother's personal care in an atmosphere of cheerful resilience to such a tough situation is exemplary... and the food is excellent too!
Reply from Kim Rogerson, Director at Greenlane House

Thank you for taking the time to leave a review, we really appreciate it.

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  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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Current Review Score: 9.9 (9.929)

Overview of Review Score

The Review Score of 9.9 (9.929) out of 10 for Greenlane House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.929 for Greenlane House is calculated as follows: ( (105 Excellents x 5) + (8 Goods x 4) ) ÷ 113 Ratings = 4.929
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Greenlane House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Jun 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 16 Aug 2025

Looking for care or have a question?
We’d be delighted to hear from you. Please get in touch with Greenlane Care Home to discuss how we can support you or your loved one.

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Awards / Recognitions (0)

Meet the Team (1)

Rachel

Rachel Forrester

Job Title: Registered Manager Joined: 2020

Rachel Forrester – Registered Manager


Rachel joined Greenlane Care Home in 2020 as Registered Manager. A compassionate and caring leader, she is dedicated to ensuring that every resident receives the highest standard of personalised care. Rachel strives for excellence in everything she and her team at Greenlane do, fostering a warm, supportive environment where residents can thrive.


Reflecting on what motivates her, Rachel said:
“If we can deliver good outcomes for our residents, that makes me happy.”


Her commitment to quality, dignity, and respect is at the heart of daily life at Greenlane Care Home, and she works closely with her team to make a meaningful difference in the lives of those they support.

Frequently Asked Questions about Greenlane House

What types of Care is Greenlane House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Greenlane House have?

There are 22 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Greenlane House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Greenlane House to the centre of Brampton?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greenlane House to verify any information. View our terms and conditions. Greenlane House has an Enhanced Service - more info.