Care Homes Owned by PH Care Group
9.5
Group Review Score
(the average from all locations with a review score)
PH Care Group Locations (8)
Stanfield Nursing Home
9.8
48 reviews
Upper Wick Lane, Rushwick, Worcester WR2 5SU
"We cannot thank the staff at Stanfield Nursing Home enough for the incredible care and compassion they showed our Mum/ Nan/ Friend during…" Read all 48 reviews
Location Type Care Home
Stanfield Nursing Home Worcester is a period Georgian house, nestled within beautiful gardens overlooking the Rushwick cricket grounds and farmland towards the Worcester area and the nearby Malverns. Stanfield are proud to have been rated 'outstanding'… Read more about Stanfield Nursing Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Nursing Care
- Dementia Nursing Care
- Younger Adults
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- 41 Rooms
- from £1,650 / week
Croft Avenue Care Home
9.8
71 reviews
Wordsworth Street, Penrith CA11 7RJ
"I loved my visit. As usual all staff are kind and helpful to me. It was lovely to join the residents in the carol service.…" Read all 71 reviews
Location Type Care Home
Located in a scenic area of Penrith, in the Lake District, Croft Avenue is an inviting converted care home offering residential care and support. The extensively trained team will deliver all the specialist care and support services that loved ones… Read more about Croft Avenue Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- 30 Rooms
- from £1,725 / week
Greenlane House
9.7
15 reviews
Greenhill, Brampton CA8 1SU
"Mum was welcomed from first arrival by all staff and management. The respite care was put together very quickly and effectively. Mum has…" Read all 15 reviews
Location Type Care Home
Greenlane House Care Home is conveniently situated a few minutes walk from the small market town of Brampton, Carlisle. Brampton is approximately 9 miles east of Carlisle and has a lovely range of shops, cafes and other amenities. It is easily accessible… Read more about Greenlane House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Palliative Care
- 28 Rooms
- from £1,695 / week
The Ferns Care Home
9.7
22 reviews
152 Longden Road, Shrewsbury SY3 9ED
"My grandmother is very blessed to be at The Ferns. She has been there seven months and is settled and content. All the staff work very hard…" Read all 22 reviews
Location Type Care Home
The Ferns Residential Home in Shrewsbury provides a comfortable, friendly for people needing care and support. The care home provides engaging social activities, trained staff and high quality care for care home residents. Meals are prepared to… Read more about The Ferns Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- 37 Rooms
- from £1,495 / week
Abbotsfield
9.6
18 reviews
373 Abbey Road, Barrow-in-Furness LA13 9JS
"Always a warm welcome the minute you step inside the door. I am impressed by the varying daily activities that seem to be enjoyed by the…" Read all 18 reviews
Location Type Care Home
Abbotsfield Care Home was established in 1983 and is conveniently located on Abbey Road in Barrow-in-Furness. Abbotsfield Care Home is able to accommodate up to 26 residents, which allows the home to maintain a homely and friendly atmosphere. The… Read more about Abbotsfield
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Learning Disability / Autism
- Palliative Care
- Mental Health
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- 26 Rooms
- from £1,565 / week
Inglewood (Cumbria) Ltd
9.3
28 reviews
139 Dalston Road, Carlisle CA2 5PG
"From our first meeting all the staff have shown kindness, knowledge of their role, that encourages confidence for us that dad will be cared…" Read all 28 reviews
Location Type Care Home
Located in Cumbria, Inglewood care home is a purpose built home offering residential care for the elderly. There are 24 rooms in total, with 13 of these offering en-suite facilities. Each room is furnished and pleasantly decorated, and residents are… Read more about Inglewood (Cumbria) Ltd
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- Acquired Brain Injury
- Alcohol / Drug Misuse
- 26 Rooms
- from £1,545 / week
The Knowle Care Home
9.0
24 reviews
5/7 Egerton Road, Ashton-on-Ribble, Preston PR2 1AJ
"Since my two long term friends came to the care home in 2022 everybody has been very good, there have been four managers, the assistant…" Read all 24 reviews
Location Type Care Home
The Knowle Care Home opened in 1986 and the original building was created from two large Victorian houses. In 2018, The Knowle Care Home, one of Preston's leading residential and dementia care homes, opened the doors to it's a new purpose-built… Read more about The Knowle Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Physical Disability
- Palliative Care
- Visual / Hearing Impairment
- 32 Rooms
- from £1,495 / week
Kingsfield Residential Care Home
8.7
16 reviews
252 Abbey Road, Barrow-in-Furness LA13 9JJ
"My dad initially came to Kingsfield for 2 weeks respite. The Manager who came initially to visit me and my Dad at his home was amazing.…" Read all 16 reviews
Location Type Care Home
Kingsfield Residential Care Home is an older property which has been adapted and extended to provide personal care for up to 27 residents. The team continuously strives to improve the service and staff receive regular training to ensure residents… Read more about Kingsfield Residential Care Home
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Dementia Residential Care
- Learning Disability / Autism
- Physical Disability
- Palliative Care
- Mental Health
- 27 Rooms
- from £1,565 / week
PH Care Group Reviews (242)
9.5
PH Care Group has a Group Review Score of 9.5 (9.460) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to PH Care Group must have a Review Score.
Review of
The Ferns Care Home
from D B (Son of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Ferns staff and management have been unable to consistently assist my mother to make video calls as I live in the USA. This was a criteria used to select this care facility over a year ago. Whilst I know my mother is well cared for at the Ferns and I know the staff are well intended, they clearly
lack the ability to enact this important element of my mothers care plan. The Ferns team and I have made multiple efforts and plans to resolve this. Some plans have been sustained for two weeks, but inevitably communication in the team breaks down and the communication problems resume. I have pointed out that UK healthcare law very precisely states that facilitation of communication between residents and family is an obligation for the assisted living team. Again to no avail.
I recognize this is a bit of a unique situation, although I would caution that many seniors experience difficulty initiating and receiving communication from family, which is why it is specified in the law.
I recognize this is a bit of a unique situation, although I would caution that many seniors experience difficulty initiating and receiving communication from family, which is why it is specified in the law.
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Review of
Kingsfield Residential Care Home
from Sally-ann O (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My dad initially came to Kingsfield for 2 weeks respite. The Manager who came initially to visit me and my Dad at his home was amazing. Made me feel so positive about putting dad into respite and reassured me. And was fantastic with him.
Since then my dad has become a regular resident. He has settled
so well, and the care staff are brilliant with Dad and with me! He loves the 2 chef's who work their magic, and enjoys the varied selection of foods on offer.
He enjoys the singing and dancing and other activities. We are also welcomed with open arms when we visit and any issues promptly discussed and sorted.
I feel like it has become my second home aswell.
Reply from Kim Rogerson, Director at Kingsfield Residential Care HomeThank you so much for taking the time to share such a lovely review.
We are delighted to hear that your dads initial respite stay at Kingsfield gave you such reassurance and that this positive experience led to him becoming a permanent resident. It means a great deal to us that our Manager and team were able to support you both from the very first visit and help make what can be a difficult decision feel so much easier.
It is wonderful to know that your dad has settled so well, enjoys the care and companionship, and especially loves the delicious food prepared by our chefs. Were also so pleased that he takes part in the singing, dancing and activities, and that you always feel welcomed and supported when you visit.
To hear that Kingsfield now feels like a second home to you as well is truly heart-warming. Thank you for your kind words and trust in our team they will mean a great deal to everyone involved in your dads care.
We are delighted to hear that your dads initial respite stay at Kingsfield gave you such reassurance and that this positive experience led to him becoming a permanent resident. It means a great deal to us that our Manager and team were able to support you both from the very first visit and help make what can be a difficult decision feel so much easier.
It is wonderful to know that your dad has settled so well, enjoys the care and companionship, and especially loves the delicious food prepared by our chefs. Were also so pleased that he takes part in the singing, dancing and activities, and that you always feel welcomed and supported when you visit.
To hear that Kingsfield now feels like a second home to you as well is truly heart-warming. Thank you for your kind words and trust in our team they will mean a great deal to everyone involved in your dads care.
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Review of
Inglewood (Cumbria) Ltd
from C H (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From our first meeting all the staff have shown kindness, knowledge of their role, that encourages confidence for us that dad will be cared for. Their interest in dad as a person and his life has helped him feel settled and cared for. We have always been made to feel welcome too. We cannot speak too
highly of management in now welcoming mum and making all things possible. Staff have dealt efficiently with dad's health care and keeping us notified. From my observations all the residents are treated with respect. Placing your parents of 101 and 96 years of age in a home could have been more difficult, but has been made easier in the knowledge they are safe, and well cared for as people and together.
Reply from Kim Rogerson, Director at Inglewood (Cumbria) LtdThank you so much for taking the time to leave such a thoughtful and heartfelt review.
We are truly honoured that you entrusted us with the care of both your mum and dad, and we are delighted to hear that they have felt safe, respected and well cared for together. Your kind words about our staffs compassion, professionalism and genuine interest in your dad as a person mean a great deal, as building meaningful relationships is at the heart of everything we do.
It is also lovely to know that you and your family have felt welcomed and kept well informed, and that the support from our management team has helped make what can be a very emotional transition feel easier.
Thank you again for your trust and for sharing your experience. Your comments will be shared with the whole team, who will be very proud to know the difference they are making.
We are truly honoured that you entrusted us with the care of both your mum and dad, and we are delighted to hear that they have felt safe, respected and well cared for together. Your kind words about our staffs compassion, professionalism and genuine interest in your dad as a person mean a great deal, as building meaningful relationships is at the heart of everything we do.
It is also lovely to know that you and your family have felt welcomed and kept well informed, and that the support from our management team has helped make what can be a very emotional transition feel easier.
Thank you again for your trust and for sharing your experience. Your comments will be shared with the whole team, who will be very proud to know the difference they are making.
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Review of
The Ferns Care Home
from Antoinette D (Granddaughter of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My grandmother is very blessed to be at The Ferns. She has been there seven months and is settled and content. All the staff work very hard and are attentive to all the residents needs. The Ferns is comfortable and homely, the staff friendly and welcoming. I know my grandmother is well looked after
at The Ferns. I know she is safe, this gives me great peace of mind. I am very grateful to The Ferns for giving my grandmother a high, standard of care and improved quality of life.
Reply from Kim Rogerson, Director at The Ferns Care HomeThank you so much for your kind and thoughtful review.
We are delighted to hear that your grandmother has settled so well at The Ferns and that she feels content, safe and well cared for. It is incredibly reassuring for families to have that peace of mind, and we are so pleased that our team has been able to provide both high standards of care and a warm, homely environment for her.
Your lovely comments about our staff being attentive, friendly and welcoming mean a great deal to the whole team, who work very hard to ensure every resident feels comfortable, supported and valued.
Thank you for taking the time to share your experience and for trusting us with your grandmothers care.
We are delighted to hear that your grandmother has settled so well at The Ferns and that she feels content, safe and well cared for. It is incredibly reassuring for families to have that peace of mind, and we are so pleased that our team has been able to provide both high standards of care and a warm, homely environment for her.
Your lovely comments about our staff being attentive, friendly and welcoming mean a great deal to the whole team, who work very hard to ensure every resident feels comfortable, supported and valued.
Thank you for taking the time to share your experience and for trusting us with your grandmothers care.
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Review of
Greenlane House
from A C (Son of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum was welcomed from first arrival by all staff and management. The respite care was put together very quickly and effectively. Mum has sometimes been difficult to please but was very happy about her stay. Family are all very grateful for your care, attention and assistance.
Reply from Kim Rogerson, Director at Greenlane HouseThank you so much for your kind review. We are delighted to hear that your mum was made to feel so welcome from her first arrival and that the respite care arrangements were put in place quickly and effectively. It is especially rewarding to know that she was happy during her stay and felt well cared for.
Your thanks mean a great deal to our whole team, who work hard to provide compassionate, attentive support to both residents and their families. We are very grateful that you took the time to share your experience.
Your thanks mean a great deal to our whole team, who work hard to provide compassionate, attentive support to both residents and their families. We are very grateful that you took the time to share your experience.
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Review of
The Ferns Care Home
from John A (Grandson of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Grandmother has been at the Ferns since June 2025. Since being at the Ferns, her health and well being has greatly improved. Over time Grandmother has settled. The staff work very hard. They each deserve a medal! Management are very approachable, and always willing to discuss any issues. The food always
looks and smells delicious!
Reply from Kim Rogerson, Director at The Ferns Care HomeThank you so much for your wonderful review and kind words about The Ferns. We are delighted to hear that your grandmothers health and wellbeing have improved since joining us and that she has settled in so well. Your comments about our hardworking team and approachable management mean a great deal to us, and we will be sure to share your praise with everyone. Were also pleased to know that the food is enjoyed our kitchen team will be thrilled to hear this. Thank you for taking the time to share your experience.
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Review of
Croft Avenue Care Home
from Susan G (Friend of Resident) published on 13 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I loved my visit. As usual all staff are kind and helpful to me. It was lovely to join the residents in the carol service.
Reply from Kim Rogerson, Director at Croft Avenue Care HomeThank you so much for your kind review. We are delighted to hear that you enjoyed your visit and that our team made you feel so welcome, as they always strive to do. Its wonderful that you were able to join the residents for the carol service its such a special time for everyone and were pleased it brought you joy. Thank you for taking the time to share your lovely feedback.
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Review of
Abbotsfield
from D W (Daughter of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum is well looked after. Activities are well organised, and a variety of options are available.
Televisions in the bedrooms - there is an absence of remote controllers, it is difficult to work out how to use the television.
Televisions in the bedrooms - there is an absence of remote controllers, it is difficult to work out how to use the television.
Reply from Kim Rogerson, Director at AbbotsfieldThank you for taking the time to share your feedback with us. Were really pleased to hear that your mum is well looked after and that youve found the activities to be well organised with a good variety of options available.
Were also grateful for your comments regarding the televisions in the bedrooms. We appreciate how important it is for residents to feel comfortable and able to use their TVs easily. We will review this feedback with the team to ensure remote controls are available and that support is offered to residents whenever needed.
Thank you again for your comments, which help us to continue improving the experience for our residents and their families.
Were also grateful for your comments regarding the televisions in the bedrooms. We appreciate how important it is for residents to feel comfortable and able to use their TVs easily. We will review this feedback with the team to ensure remote controls are available and that support is offered to residents whenever needed.
Thank you again for your comments, which help us to continue improving the experience for our residents and their families.
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Review of
Croft Avenue Care Home
from R W (Son of Resident) published on 9 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The loving care and support shown by all the staff at Croft Avenue Care Home to my 98 year old mother is consistently exemplary, in particular over the last 3 months following a fall and period in hospital. Mum is always warm and comfortable. The food provided is wholesome and enjoyed by mum. We are
so pleased that mum found a new home at Croft Avenue.
Reply from Kim Rogerson, Director at Croft Avenue Care HomeThank you so much for your kind and thoughtful review. We are delighted to hear that your mother has received such loving care and support from the team at Croft Avenue Care Home, especially during what must have been a challenging time following her fall and hospital stay.
It is wonderful to know that she is warm, comfortable, and enjoying the food provided, and that you feel reassured she has found a new home with us. Your words mean a great deal to our staff, who are dedicated to providing consistent, compassionate care every day.
Thank you for taking the time to share your experience - it is truly appreciated by the whole team at Croft Avenue!
It is wonderful to know that she is warm, comfortable, and enjoying the food provided, and that you feel reassured she has found a new home with us. Your words mean a great deal to our staff, who are dedicated to providing consistent, compassionate care every day.
Thank you for taking the time to share your experience - it is truly appreciated by the whole team at Croft Avenue!
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Review of
The Ferns Care Home
from Robert E (Son of Resident) published on 7 January 2026 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Called to see mum when staff informed me they have a singer booked so I stayed to watch. Brilliant afternoon spent with a room full of smiling happy people singing and dancing
At 92 mum even asked me to help her dance which we did. What a caring and stimulating place for mum to be. Thank you
At 92 mum even asked me to help her dance which we did. What a caring and stimulating place for mum to be. Thank you
all.
Reply from Kim Rogerson, Director at The Ferns Care HomeThank you so much for taking the time to share such a lovely review.
We're delighted to hear how much you and your mum enjoyed the afternoon with the singer. Moments like these, filled with music, smiles and shared happiness, really do mean a great deal to us. It's especially heart-warming to hear that your mum felt so engaged and happy that she wanted to dance with you - those are the moments we strive to create every day.
Thank you for your kind words. Your appreciation means a lot to the whole team, and we're very grateful for your support.
We're delighted to hear how much you and your mum enjoyed the afternoon with the singer. Moments like these, filled with music, smiles and shared happiness, really do mean a great deal to us. It's especially heart-warming to hear that your mum felt so engaged and happy that she wanted to dance with you - those are the moments we strive to create every day.
Thank you for your kind words. Your appreciation means a lot to the whole team, and we're very grateful for your support.
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Review of
Croft Avenue Care Home
from Denise S (Friend of Resident) published on 5 January 2026 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
On arrival we are always welcomed by the staff and they are happy to chat. My friend loves being in the home. She joins in all the activities. There is always something for them to do. She particularly enjoys the musicians who come in. She is always clean and tidy and is well fed.
Reply from Kim Rogerson, Director at Croft Avenue Care HomeThank you so much for taking the time to share your kind feedback. We're delighted to hear that you always receive a warm welcome from the team and that your friend is so happy and settled with us.
It's wonderful to know she enjoys taking part in the activities and especially the visiting musicians.We're also very pleased that you feel reassured by the high standards of care, cleanliness and meals provided.
Your comments mean a great deal to our whole team. Thank you again for your lovely review.
It's wonderful to know she enjoys taking part in the activities and especially the visiting musicians.We're also very pleased that you feel reassured by the high standards of care, cleanliness and meals provided.
Your comments mean a great deal to our whole team. Thank you again for your lovely review.
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Review of
The Ferns Care Home
from Philip E (Son of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has been in the Ferns for about 4 months, and despite her initial worries, she is now settled and happy. The staff are amazing with nothing too much trouble, and the place is spotlessly clean. It feels more like a high-standard B&B rather than a care home. My mother loves the food too.
Reply from Kim Rogerson, Director at The Ferns Care HomeThank you so much for your wonderful review.
We are delighted to hear that your mother has settled in so well and is now happy at The Ferns, especially after her initial worries. Your kind comments about our staff, cleanliness and homely environment mean a great deal to us, as we work hard to create a welcoming, comfortable place where residents truly feel at home.
It is also lovely to hear that your mother is enjoying the food our team takes great pride in providing meals that are both nutritious and enjoyable.
Thank you again for taking the time to share your experience. Your feedback is greatly appreciated by the whole team at The Ferns.
We are delighted to hear that your mother has settled in so well and is now happy at The Ferns, especially after her initial worries. Your kind comments about our staff, cleanliness and homely environment mean a great deal to us, as we work hard to create a welcoming, comfortable place where residents truly feel at home.
It is also lovely to hear that your mother is enjoying the food our team takes great pride in providing meals that are both nutritious and enjoyable.
Thank you again for taking the time to share your experience. Your feedback is greatly appreciated by the whole team at The Ferns.
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Review of
The Ferns Care Home
from Brian E (Son of Resident) published on 30 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum has been at the Ferns for four and half years and has the onset of dementia, The management and staff are so kind and caring it gives me peace of mind, Mum has had mood swings in the past but with care and attention she seems to be moor content and happy.
Reply from Kim Rogerson, Director at The Ferns Care HomeThank you so much for taking the time to share your experience of The Ferns.
We are truly grateful for your kind words and for the trust you have placed in us over the past four and a half years. Knowing that our care, attention and understanding have helped your mum feel more settled, content and happy particularly as she lives with the onset of dementia means a great deal to our whole team.
Providing reassurance and peace of mind to families is just as important to us as the care we give to our residents, and your feedback is a real testament to the compassion and dedication shown by our management and staff every day.
Thank you again for your lovely review and for being part of The Ferns family.
We are truly grateful for your kind words and for the trust you have placed in us over the past four and a half years. Knowing that our care, attention and understanding have helped your mum feel more settled, content and happy particularly as she lives with the onset of dementia means a great deal to our whole team.
Providing reassurance and peace of mind to families is just as important to us as the care we give to our residents, and your feedback is a real testament to the compassion and dedication shown by our management and staff every day.
Thank you again for your lovely review and for being part of The Ferns family.
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Review of
Inglewood (Cumbria) Ltd
from Ann W (Friend of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have recently had a dear friend admitted as a resident to Inglewood Care Home. I am very impressed with the management and nursing carers. They are always friendly helpful and pleasant at all times. Management always available and informative on updates on my friends progress. Carers are very attentive
with dignity and love when attending to her needs. Inglewood is exceptional, a very well run home. Clean and lovely rooms and lounges and all equipped with residence needs. I would have no hesitation in recommending the home to friends and relatives.
Reply from Kim Rogerson, Director at Inglewood (Cumbria) LtdThank you so much for taking the time to share such a heartfelt review. We're delighted to hear that your friend has settled well at Inglewood and that you've been impressed with both our management team and care staff.
It means a great deal to know you find us friendly, helpful and approachable, and that the updates you receive about your friend's progress are informative and reassuring. Respect, dignity and compassionate care are central to everything we do, so your feedback about the attentiveness and kindness shown really is appreciated by the whole team.
We work hard to make Inglewood a homely, safe and welcoming place.
Thank you again for your recommendation
It means a great deal to know you find us friendly, helpful and approachable, and that the updates you receive about your friend's progress are informative and reassuring. Respect, dignity and compassionate care are central to everything we do, so your feedback about the attentiveness and kindness shown really is appreciated by the whole team.
We work hard to make Inglewood a homely, safe and welcoming place.
Thank you again for your recommendation
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Review of
The Ferns Care Home
from N P (Granddaughter of Resident) published on 23 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Such a pleasant, friendly environment. Staff are always accommodating, my Nan is so well looked after there. Shes engaged daily with activities and encouraged to mix with the other residents making her time there happy and fulfilling. As a family we are all grateful for the excellent and individualised
care she receives.
Reply from Kim Rogerson, Director at The Ferns Care HomeThank you so much for taking the time to leave such a thoughtful review. We're delighted to hear that you find the home to be a pleasant and friendly environment, and that your Nan feels well cared for.
It's wonderful to know she is enjoying daily activities and being encouraged to mix with other residents-creating engagement and a sense of fulfilment is a big part of what we aim for.
It's wonderful to know she is enjoying daily activities and being encouraged to mix with other residents-creating engagement and a sense of fulfilment is a big part of what we aim for.
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Review of
Croft Avenue Care Home
from Sheila O (Friend of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find this home very welcoming, my friend is very happy there and enjoys the food. Staff are all very pleasant.
Reply from Kim Rogerson, Director at Croft Avenue Care HomeThank you for sharing your lovely feedback. Were so pleased to hear that you find the home welcoming and that your friend is happy and enjoying the food.
Our team will be delighted to know their pleasant and friendly approach is appreciated. Creating a homely and supportive environment is really important to us, so your comments mean a great deal.
Our team will be delighted to know their pleasant and friendly approach is appreciated. Creating a homely and supportive environment is really important to us, so your comments mean a great deal.
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Review of
Greenlane House
from Judith S (Niece of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I have found Greenlane House to be ideal for my Aunt who suffers from Alzheimer's & dementia among other ailments. Staff are caring, helpful & cheerful dealing with residents, always pleasantly and efficiently, and visitors at any time alike. Cannot recommend highly enough.
Reply from Kim Rogerson, Director at Greenlane HouseThank you so much for taking the time to leave such a thoughtful review. We are delighted to hear that your Aunt has found Greenlane House to be the right place for her.
It means a great deal to our whole team to know you find us caring, helpful and cheerful, and that both residents and visitors receive a warm welcome at any time. Creating a calm, reassuring and homely environment is at the heart of what we do, so your feedback is truly appreciated.
It means a great deal to our whole team to know you find us caring, helpful and cheerful, and that both residents and visitors receive a warm welcome at any time. Creating a calm, reassuring and homely environment is at the heart of what we do, so your feedback is truly appreciated.
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Review of
Abbotsfield
from Mike C (Brother of Resident) published on 18 December 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Always a warm welcome the minute you step inside the door. I am impressed by the varying daily activities that seem to be enjoyed by the residents. My Brother has had a difficult year and he now settled.
Reply from Kim Rogerson, Director at AbbotsfieldThank you very much for your kind feedback. We're so pleased to hear that you always receive a warm welcome when you arrive. It means a great deal to know that your brother is now settled, especially after a difficult year. Thank you for taking the time to share your experience.
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Review of
The Ferns Care Home
from Becky M (Granddaughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The room was lovely and well laid out which was great. All of the staff were very friendly and made us feel welcomed. The manager Julie was lovely and grandad adored her! It was lovely to be able to bring my daughter and dog to see him too! Its wonderful knowing he is being so well looked after.
Reply from Kim Rogerson, Director at The Ferns Care HomeThank you so much for your lovely review. Were delighted to hear that your grandad feels so happy and well cared for with us, and that you and your family including your daughter and dog feel welcomed when you visit. Creating a homely, inclusive atmosphere is incredibly important to us.
Were especially pleased to hear your kind words about Julie; she will be touched to know how much your grandad thinks of her.
Thank you again for taking the time to share your experience. It means a great deal to the whole team.
Were especially pleased to hear your kind words about Julie; she will be touched to know how much your grandad thinks of her.
Thank you again for taking the time to share your experience. It means a great deal to the whole team.
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Review of
The Ferns Care Home
from Wendy M (Daughter of Resident) published on 10 December 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The manager, manages The Ferns so well, always ready to listen, help, advise and put in action. My dad has been at The Ferns from Oct 24 and still lives here. The staff always welcoming, cleanliness second to none, food really is outstanding. Every room is clean, tidy and enviting. Staff are smartly
dressed, professional and welcoming. Dad is deteriorating in health and mental state, alterations are made to adhere to his every need. He is so happy at The Ferns.
Reply from Kim Rogerson, Director at The Ferns Care HomeThank you so much for taking the time to share your experience of The Ferns. We are truly grateful for your kind words.
It means a great deal to hear your appreciation for our manager and team. Listening, supporting, and acting promptly are central to how we care, and were so pleased this has been reflected in your dads experience. Our staff work hard to maintain a welcoming atmosphere, high standards of cleanliness, and delicious, nutritious food, so your feedback will mean a lot to them.
We understand how difficult it can be to see a loved ones health change, and were glad you feel reassured by the adjustments weve made to support your dads needs. Knowing he is happy and comfortable at The Ferns is incredibly important to us.
Thank you again for your trust and kind words.
It means a great deal to hear your appreciation for our manager and team. Listening, supporting, and acting promptly are central to how we care, and were so pleased this has been reflected in your dads experience. Our staff work hard to maintain a welcoming atmosphere, high standards of cleanliness, and delicious, nutritious food, so your feedback will mean a lot to them.
We understand how difficult it can be to see a loved ones health change, and were glad you feel reassured by the adjustments weve made to support your dads needs. Knowing he is happy and comfortable at The Ferns is incredibly important to us.
Thank you again for your trust and kind words.
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Frequently Asked Questions about PH Care Group
Costs for care homes owned by PH Care Group
Average costs per week for care homes owned by PH Care Group by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by PH Care Group, based on 8 out of 8 settings.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Residential Care | £1,606 |
| Residential Dementia Care | £1,592 |
| Nursing Care | £1,650 |
| Nursing Dementia Care | £1,650 |
| All Care Types | £1,592 |
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does PH Care Group own?
PH Care Group own 8 Care Homes.
Which PH Care Group Care Homes have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact PH Care Group to verify any information. View our terms and conditions. PH Care Group has a Platinum Service – more info.