Care Homes Owned by PH Care Group

I visit my friend weekly and Croft Avenue is always a warm and welcoming place to come to. The staff are happy to talk if I need to know something or if I am concerned about my friend's health or wellbeing. My friend's needs are increasing and the carers are aware of this and do their best to make things easy for him. My friend really appreciates the regular meal times, the good cooking and lots of tea and biscuit and fresh fruit in between meal-times.

The staff are always friendly and helpful and make the effort to get to know you all. They genuinely seem to care about the residents. They provide a variety of different activities to keep the residents engaged and amused.

Recently the role of activities staff has been filled by Gemma , who is arranging more regular interactive fun activities such as music, concerts , bingo, pet encounters and ice cream van visits to mention a few .. On a recent visit , a couple of the residents were being very challenging to staff in their behaviour , and disrupting the calmness of the home . The staff treated those people with respect and dignity , while also balancing the needs of other residents and families.. Kudos to the staff for a well managed and professional environment, you all work very hard to keep our loved ones safe.

Mam is doing amazing - It's great to see her back up on her feet and eating well. We love seeing her enjoying the activities and engaging with other residents. It's reassuring to see how relaxed, settled and safe Mmm is Thank-You

Overall very please

My brother is being cared for with great care and support.

I had an interesting and useful time spent in Inglewood care home. I found the staff to be helpful and caring. My room was comfortable. I made friends with other residents

On visiting Inglewood care home I have found it to be clean and the staff all very helpful. I have visited the care home on numerous occasions and can not fault it. The staff are very professional and the care they give is first class.

Review is extremely positive. Care and carers are exceptional. When upgrades are complete, review of room will change to excellent.

The security seems very good with staff keycode entrance and exit, so no worries of her getting out on her own.

It is my father that lives in the care home. It is beautifully clean and all the residents look well cared for. However ,I noticed that my father hadn't shaved for a week or more! The residents don't seem toget treats such as crisps as, when I brought some in they all wanted some. Along with a fizzy drink. The care home pays attention to nutrition bringing watermelon and chocolate milkshake in the afternoon. I do wonder what they do for stimulation as they appeared to be just sat there although, on a previous occasion, there was singing and music so maybe it was just quiet time when I visited! All of the residents seemed relaxed and the staff were at a discreet distance. On the whole, I really like the care home and am happy that my father is there. It is quality care.

My Dad stayed at Kingsfield for 2 weeks respite, after a hospital stay, while we were on holiday. The staff were wonderful with him, very kind and caring. My Dad enjoyed his stay. He said that the food was good & he liked eating in the dining room with the other residents. He also enjoyed sitting on the patio in the sunshine. He also enjoyed taking part in activities.

Staff / management pleasant and welcoming. Residents clothing could be kept in better condition and placed in correct rooms. Air-conditioning / fans to help staff as they're always on the go in hot conditions. Overall, a nice home that's being managed very well at this moment in time.

Management and staff, I can't fault them; they are all excellent in a demanding job/environment. At first, I was apprehensive about letting other people look after my special wife. All my worries soon disappeared. All are so caring. I thank you all.

Any issues are quickly sorted and the staff are excellent.

Well kept, staff friendly, courteous and always ready to explain issues or concerns. Dad always seems happy and relaxed when I visit. He likes the food although sometimes he says there is too much, but he does like the morning coffee and biscuits.

It's taken her a while but she is more settled and I'm relieved to know that she is being cared for, fed and bathed regularly and is in a safe environment. I can rest easier knowing that mum is now safe, secure and happy in her own world.

Every single staff member has gone above and beyond. Kind faces all around. You've made a very stressful transition much easier. We can't thank you enough for the love and care you've given our LO. Thank you!

Social areas for residents are comfortable, well decorated and clean. My mother is able to personalise her own bedroom which offers a nice open, light and airy aspect. There is a homely aspect throughout with regular activities for residents on offer. As a family, we are very happy with all aspects of my mother's care.

My mother-in-law has been at Inglewood for 18 months. The care she receives is outstanding. Unfortunately, she had to go into the hospital, she was there for 3 weeks, and came back with a pressure sore. That had never happened before due to the care she gets. She always looks clean and dressed accordingly. She even gets her nails painted. Attention to detail.