
From the minute I walked in it felt homely and the home had a wonderful atmosphere.Jane T(Daughter of Resident/Service User)

Since moving in both my relative and myself are really happy with the care she receives.Louise M(Daughter of Resident/Service User)

I am extremely happy with the care my mother receives, would highly recommend The Knowle Care HomeBeverley W(Daughter of Resident/Service User)

From the minute I walked in it felt homely and the home had a wonderful atmosphere.Jane T(Daughter of Resident/Service User)

Since moving in both my relative and myself are really happy with the care she receives.Louise M(Daughter of Resident/Service User)

I am extremely happy with the care my mother receives, would highly recommend The Knowle Care HomeBeverley W(Daughter of Resident/Service User)

The Knowle Care Home opened in 1986 and the original building was created from two large Victorian houses.
In 2018, The Knowle Care Home, one of Preston's leading residential and dementia care homes, opened the doors to its purpose-built extension and The Knowle can offer a combination of modern or more traditional rooms.
The Knowle is able to accommodate 32 residents, which allows the home to maintain a homely and...
Care Provided by The Knowle Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 32 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact The Knowle Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- PH Care Group
- Private Owned
Person in charge
- Adam Holmes (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
- Number of floors: 2
Room Information
- Single Rooms (26)
- Couples/Companion Rooms (3)
Visiting
- No restriction on visiting times.
Parking
- On street parking is available directly in front of the home.
The Knowle Care Home Reviews (27)
The Knowle Care Home has a Review Score of 9.1 (9.118) out of 10, based on 7 reviews in the last 2 years.
Over all time The Knowle Care Home has 27 reviews.
Staff / management pleasant and welcoming. Residents clothing could be kept in better condition and placed in correct rooms. Air-conditioning / fans to help staff as they're always on the go in hot conditions. Overall, a nice home that's being managed very well at this moment in time.
We are delighted to hear that you found our staff and management team pleasant, welcoming and that you feel the home is being managed well. Creating a warm and supportive environment for both residents and visitors is...
Well kept, staff friendly, courteous and always ready to explain issues or concerns. Dad always seems happy and relaxed when I visit. He likes the food although sometimes he says there is too much, but he does like the morning coffee and biscuits.
We are delighted to hear that your father is happy and relaxed at our home, and that you have found the environment to be clean, well maintained and welcoming.
Your kind comments about our staff mean a great deal to us. We pride ourselves...
It's taken her a while but she is more settled and I'm relieved to know that she is being cared for, fed and bathed regularly and is in a safe environment. I can rest easier knowing that mum is now safe, secure and happy in her own world.
We understand that moving into a care home can be a significant adjustment, both for residents and their families, and we are delighted to hear that your mum is now feeling more settled and comfortable...
All the Staff are lovely. Nothing is too much trouble. It feels like they really care for the residents. Adam and Karen have always got time to chat over any concerns you may have.
The lounges have been recently refurbished which makes the home look much brighter
Thank you so much for your kind and thoughtful review. We're delighted to hear that you've had such a positive experience at Knowle.
Adam and Karen will be pleased to hear your kind words-they're always happy to make time for families and residents alike.
We're also glad you like the recent...
Since my two long term friends came to the care home in 2022 everybody has been very good, there have been four managers, the assistant manager in particular has been the constant assistant to these managers, she has been excellent in every way.
Thankyou for leaving such a kind review. We will pass your lovely words onto the assistant manager. She, along with everyone else, does a fantastic job at The Knowle!
The home is very nice and friendly to residents and visitors. It's good to know my mother is in safe hands. There is a very relaxed atmosphere.
Thank you for your kind words, we really appreciate it!
The staff are very friendly and efficient. The rooms are clean with plenty of storage space. Overall, I would recommend to others.
Thank you for taking the time to leave a review, we really appreciate it.
I am extremely happy with the care my mother receives, would highly recommend The Knowle Care Home to anyone looking for a home for a relative.
Hello, and thank you for your very kind words; we appreciate you taking the time to leave a review.
Our mum has lived at the Knowle for nearly two years and over that time, her health has continued to deteriorate. The staff have always shown her kindness and are patient with her. Due to her health condition, she is vulnerable so it is important that we, her children, feel confident she is safe and we are. The Knowle is a relatively small care home with approximately 28 residents. We believe this is important for our mum because all the staff know her, and her needs. She would get lost in a larger home. The staff are always kind and supportive to us and for this and the continued care for our mum, we are very grateful. Each day there are activities led by an enthusiastic and very kind activities coordinator. These activities break up the time and engage the resident’s minds, which is very important stimulation for all the residents. Thank you so much.
Hello and thank you for your very kind words. We really appreciate you taking the time to leave a review and we will pass your comments on to the care team.
There has been a large turnover of staff in this time too but I am happy to say that the current manager is doing an excellent job of getting the home clean and fresh and more importantly well run.
There are long-standing members of staff from assistant managers to events and activities coordinators to domestics who I have known from day one who are committed to working with empathy and compassion towards residents.
The care home at this moment in time is clean, well run and I am happy with the care given to my Mother.
Thank you for leaving a review, we appreciate all feedback and will certainly pass on your kind comments to the staff.
The staff always make sure the residents are kept stimulated and have different activities daily.
Thank you for leaving a review we appreciate all feedback. I will pass on your kind comments to the staff.
The carers are thoughtful helpful and understanding of the resident's needs. However I do think a one-to-one with the resident should be considered as everyone's needs differ. The food is excellent. Entertainment is there for those who require it. Laundry is a little haphazard. Bathtime could be more frequent. Having said all that it is a very difficult job and the staff do their best.
Thank you for your review, I will pass your kind words on to the carers.
Mum resided at The Knowle for the three months prior to her death earlier this month. I and other members of the family were regular and frequent visitors and we were all impressed by the standard of care shown, not just to Mum but to all the residents. Everyone was treated with respect and affection and it's clearly a happy place. In the week leading up to Mum dying, everyone was just brilliant.
Many thanks for taking the time out to leave a review - I will ensure that all staff are made aware of your lovely comments.
I am very happy with the care and assistance that I receive throughout my stay.
Kind Regards
Claire
All staff are excellent, all well looked after. All the staff care for me.
Claire
My Husband went into this place for 1 week while I had a break. He went in on Saturday. On the Wednesday they sent him to A&E in an Ambulance, all alone at 3 am in the morning with nothing only the things he was wearing. I went to this place the following day to get his clothes. They kept me outside and came out with his case. When I got home his electric razor was missing. I had no choice but to go back again. I was kept outside. They came out and told me there was nothing. Our son was there and my husband was fast asleep when he left, would not put an animal here. CQC should do a check visit when they do not know they are coming.
Thank you for your feedback. We are appreciating all positive and negative feedback from all our residents and families. We are following COVID government guidelines regarding all visitors to the Care Home. We will contact you privately to discuss your concerns further.
She came to you as a stubborn Scottish lady with diminishing capacity, not eating and walking with a stick. Within a couple of months, she had started eating, put on weight and stopped using her stick. The laughs we have had over the years with her and the only way to get her to do something, involved dancing. It is true that when people say that the home becomes the extended family. It is so true. When she passed away in November you were all very supportive to us all. It consoles us all that we have made friends for life. Thank you, guys. Sending much love to you all.
Thank you so much for your feedback. it was a pleasure knowing you all and building relationships with you all. I will share this feedback with the team.
What a lovely warm welcome when visiting this home today. Residents are well cared for, served with homemade sausage rolls from their chef when I visited. Residents enjoyed the sunshine in the courtyard chatting with the staff.
Many thanks for your kind words. I will forward this to the staff who deserve recognition for all the hard work through this pandemic keeping loved ones safe. Tracey Otterman, Registered care Manager.
The Knowle is an excellent care home with exemplary staff and management. It is such a difficult decision to place a family member in a care home, especially when they are resistant. The reassuring communication from management and the carers was so helpful at this point and they made sure Mum's mobile was always charged. Communication is key! If there is an issue or concern, it is dealt with promptly with transparency and because of the experiences we have encountered with The Knowle, my siblings and I know Mum is in safe hands. The Knowle managed covid with clear communication and safety at its core. Every credit to the staff for keeping themselves safe in order to care for our relatives, who have become their family during this unprecedented period of time. As a result of their safety measures, no one became ill with covid 19. Mum is happier than she has been in years. I knew the Knowle was special from initial contact and wouldn't hesitate to recommend it.
Many thanks for your lovely review, Claire. I will pass this to the staff as it's important that they know they are recognised for all the hard work they do especially during these unprecedented times. Your mum is a pleasure to care for. Thanks again.
My mum has been in The Knowle over 2 years and has settled in nicely. I do not worry about her as I know she is having the best care. She loves her room as she can go there and it feels like home. The staff stay the same and hardly ever change.
We really appreciate it!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 March 2024Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 14 July 2026Looking for care or have a question?We’d be delighted to hear from you. Please get in touch with The Knowle Care Home to discuss how we can support you or your loved one.
News (0) & Events (0)
There are no news items for The Knowle Care Home.
There are no upcoming events for The Knowle Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Knowle Care Home.
Accreditations
There are no accreditations posted yet for The Knowle Care Home.
Meet the Team (1)

Adam Holmes – Registered Manager
Adam Holmes is the Registered Manager at The Knowle Care Home in Preston. Bringing dedication, professionalism, and a warm, approachable manner to his role, Adam is committed to ensuring residents receive the highest quality of care in a safe, welcoming, and homely environment.
He leads his team with compassion and a focus on person-centred care, ensuring that each resident’s individual needs, preferences, and aspirations are recognised and respected.
In 2024, Adam shared his motivation for working in the sector:“Making a positive difference to our residents’ lives is at the heart of everything I do.”
Adam works closely with residents, their families, and his dedicated team to create a community where everyone feels valued and supported.
Frequently Asked Questions about The Knowle Care Home
What types of Care is The Knowle Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Knowle Care Home have?
There are 26 Single Rooms and 3 Couples/Companion Rooms.
What are the Facilities & Services at The Knowle Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Knowle Care Home to the centre of Preston?
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Knowle Care Home to verify any information. View our terms and conditions. The Knowle Care Home has an Enhanced Service -more info.