The Knowle Care Home

5/7 Egerton Road, Ashton-on-Ribble, Preston PR2 1AJ
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9.4 24 Reviews
  • The Knowle Care Home, Preston
The Knowle Care Home opened in 1986 and the original building was created from two large Victorian houses.

In 2018, The Knowle Care Home, one of Preston's leading residential and dementia care homes, opened the doors to it's a new purpose-built extension and The Knowle can now offer a combination of modern or more traditional rooms.

The Knowle is able to accommodate 32 residents, which allows the home to maintain a homely and friendly atmosphere. The majority of the bedrooms have en-suite facilities and the home is also able to offer companion bedrooms for those couples who wish to share.

The outstanding staff team are led by the experienced registered manager who has been in the post for six years. This stability and experience together with the highly trained and caring staff provide an excellent environment for residents.

The registered manager and the staff team appreciate that a move into residential care can be a stressful time for the resident and loved ones and are on hand to help and to answer any queries.

In addition to the high level of care provided, the residents at The Knowle benefit from the activity and lifestyle program which is led by the dedicated activities coordinator. There is a wide variety of activities available to suit everyone's tastes. Group activities are provided and there is also dedicated one-to-one time.

There are regular residents and relatives meetings to help enhance and continually improve the service.

Two experienced chefs are employed at The Knowle Care Home to ensure that the meals, snacks and homemade cakes that are provided are of an excellent standard.

The Knowle Care Home received the Investors in People award in December 2020.

The Knowle Care Home was rated as 'good' in all areas by CQC in November 2020.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 32 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1495 – £1495
  • Self-Funded Residential Dementia Care: £1495 – £1495
  • RESPITE Self-Funded Residential Care: £1495 – £1495
  • RESPITE Self-Funded Residential Dementia Care: £1495 – £1495

These prices are only a guideline, please contact The Knowle Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Adam Holmes (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2018
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (3)

Visiting

  • No restriction on visiting times.

Parking

  • On street parking is available directly in front of the home.

The Knowle Care Home Reviews (24)

9.4

The Knowle Care Home has a Review Score of 9.4 (9.370) out of 10, based on 10 reviews in the last 2 years.
Over all time The Knowle Care Home has 24 reviews.

Overall Experience
  • 15
  • 7
  • 0
  • 1
  • 1
Date Published
  • 24
  • 1
  • 3
  • 10
  • 14
Reviewer Connection to The Knowle Care Home
  • 8
  • 4
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 24, showing 21-24
Review from Linda L (Granddaughter of Resident) published on 27 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff are friendly and approachable. My nan seems to think highly of the staff and enjoys living at The Knowle. It is always clean and the meals are good. Communication with family is also very good.
The drive is on a hill and has many potholes, sometimes the staff cars park too close together
on the drive which makes it unsafe for walking frame usage. The ramp also needs attention.
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  • Treated with Dignity
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  • Value for Money
Review from Jane T (Daughter of Resident) published on 18 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Given the news from the hospital that my mother could not return home was upsetting and equally worrying. I was worried about what care my mother might receive going into a home and I didn’t know where to start the process of finding my mother a home. I was given a list of homes by the hospital.
The
first home I visited was The Knowle care home and the staff were reassuring and friendly and were understanding of my concerns and nerves. From the minute I walked in it felt homely and the home had a wonderful atmosphere. After looking around other homes I chose The Knowle for my mother and I couldn’t be happier with the care she receives. Mother is happy and content whenever I visit and the staff keep me informed of any changes or updates with my mother.
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  • Treated with Dignity
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  • Value for Money
Review from Louise M (Daughter of Resident) published on 18 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is excellent, both the manager and the staff are extremely caring and helpful. I was worried about my relative having to go into a care home, however, both the manager and the staff helped put my mind at ease. I visited the home on various occasions prior to my relative moving in and each time
the manager and the staff were very helpful.
Since moving in both my relative and myself are really happy with the care she receives. I would highly recommend The Knowle Care Home.
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Review from Dax (Great-Nephew of Resident) published on 18 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
It can be very stressful dealing with an emergency need for a care home. The Knowle were great about helping us organise a private ambulance and taking care of the details. Lovely place.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.4 (9.370)

Overview of Review Score

The Review Score of 9.4 (9.370) out of 10 for The Knowle Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.370 for The Knowle Care Home is calculated as follows: ( (61 Excellents x 5) + (42 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 119 Ratings = 4.37
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Knowle Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Mar 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Adam

Adam Holmes

Job Title: Registered Manager Joined: 2024

Adam Holmes – Registered Manager


Adam Holmes is the Registered Manager at The Knowle Care Home in Preston. Bringing dedication, professionalism, and a warm, approachable manner to his role, Adam is committed to ensuring residents receive the highest quality of care in a safe, welcoming, and homely environment.


He leads his team with compassion and a focus on person-centred care, ensuring that each resident’s individual needs, preferences, and aspirations are recognised and respected.


In 2024, Adam shared his motivation for working in the sector:
“Making a positive difference to our residents’ lives is at the heart of everything I do.”


Adam works closely with residents, their families, and his dedicated team to create a community where everyone feels valued and supported.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Knowle Care Home to verify any information. View our terms and conditions. The Knowle Care Home has an Enhanced Service - more info.