Lowmoor Road, Wigton CA7 9QL
Group: Cumbria County Council
Person in charge: Audrey Mckay (Manager)
Local Authority / Social Services: Cumbria County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Local Authority Owned , Registered for a maximum of 40 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's
Single Rooms: 40
Latest Care Quality Commission* Report on Inglewood: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8 (maximum of 10) for Inglewood is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Inglewood in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Inglewood is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.125 Points relating to the number of positive Reviews for Inglewood is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 1 Reviews ÷ 8 Target = 0.125
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Inglewood has a Review Score of 8 (8.042) from 1 Reviews
Review submitted from a Website Submission by Chris R (Daughter of Resident) on Saturday 19 August 2017. Relates to August 2017.
My mum has been at Inglewood for three years now and I have nothing but praise for the care she has received there. She and her room are kept clean and well cared for. The food is nourishing, well balanced and appetising, thanks to the excellent catering staff.
The team at Inglewood is well led by example from the management and senior staff. The care staff work hard and always go the extra mile to ensure Mum is happy and comfortable. There is a generally welcoming and pleasant atmosphere and unlike many care homes, Inglewood smells fragrant! This is due to the diligent cleaning staff and also the care workers on the individual units.
Having worked in nursing homes and hospitals myself it is quite evident that Inglewood stands out as a centre of excellence as a care home and training centre. Their recent assessment award as 'outstanding'
is well deserved and I have no reservations in recommending this well run establishment.
How likely would you be to recommend Inglewood? Extremely Likely