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Care Provided by Twin Oaks
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 7 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Funding & Fees
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Heathwaite Care Homes Ltd
- Private Owned
Person in charge
- Neale Doughty(Manager)
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: -1
Room Information
- Single Rooms (7)
Twin Oaks Reviews (6)
Over all time Twin Oaks has 6 reviews.
My 87-year old mother needed to recuperate before returning home following a knee replacement operation. Twin Oaks provided excellent support and care for two weeks.
My mother is happy and says all the staff are kind to her. She receives the greatest care given to the highest standards with love and respect by the hard-working owners, managers and their team. We couldn't ask for anything more. Thank you Twin Oaks.
Early this year, our dear friend of many years found she was unable to look after herself and asked for assistance in finding a way to get help at home, unfortunately, after numerous attempts to keep her at home, we realised that the best way forward was to look for a care home locally in Windermere. A recommendation for Twin Oaks was given by a friend and on our first meeting, you could feel that this was going to be the place. The attention to detail, like an assessment, was carried out and a trial period was agreed. What a fantastic relief, when our friend informed us, that she felt she had won the lottery by being at Twin Oaks. Everything you could think of when looking after someone seems to have been thought about and almost taken care of before it is asked for. The staff are just great, it is just like a home from home. The care our friend is receiving is certainly by far second to non. Thank you Twin Oaks for the attention and care you are giving to our dear friend.
My mum has been a resident at Twin Oaks for several years now. She has been treated with the greatest of care and dignity. My family are all indebted to the managers and their superb team for the love, care and respect they show to mum every single day. They have also been well supported by skilful and attentive input from the District Nursing Team.
This is a small residential care home which is what attracted my aunt to it initially. It was known to her and was in a locality that she wished to remain in and is familiar with. She constantly says how kind the staff are and if she asks for anything or wants something doing, it always gets done. The staff are always welcoming when I and other family members visit and if we are not taking my aunt out, they always fetch us a cup of coffee. It is always difficult when a family member needs to go into full-time care after living an independent life, but my aunt always says, if she cannot be in her own home, she couldn’t think of anywhere she would rather be than Twin Oaks.
I don’t feel able to answer the questions on activities and value for money. My aunt did not wish to be anywhere where activities were provided and she feels it is more like being part of a family at Twin Oaks. As to value for money, I do not have any dealings with the financial side of my aunt’s life.
My mother, who is blind, and is aged 105, has been a resident at Twin Oaks for almost 5 years. She enjoys the highest standards of care in every respect and we could not wish for anything better for her.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 July 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Twin Oaks.
There are no upcoming events for Twin Oaks.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Twin Oaks.
Accreditations
There are no accreditations posted yet for Twin Oaks.
Meet the Team (0)
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Frequently Asked Questions about Twin Oaks
What types of Care is Twin Oaks registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Twin Oaks have?
There are 7 Single Rooms.
How far is Twin Oaks to the centre of Windermere?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Twin Oaks to verify any information. View our terms and conditions. Twin Oaks has a Basic Service -more info.

