At Hepscott Care Centre our fees include 24-hour personalised care tailored to each resident’s needs, along with all laundry services and full support with daily personal care. The only additional costs are for personal toiletries and optional hairdressing services.
We encourage families to bring in personal items to help create a warm, familiar, and homely environment in each resident’s room.
Our residents benefit from regular health visits, including an NHS chiropodist every 3 months, Visioncall eye tests every 6 months, and a local dentist who visits as needed. Private residents only pay for glasses if required—there are no hidden charges or top-up fees.
We offer a range of room sizes, both upstairs and downstairs, and every new resident is given the opportunity to choose from the rooms available at the time of admission.
These prices are only a guideline, please contact Hepscott Care Centre to find out the exact price for your requirements.
Visitors welcome at anytime, and encouraged to have a meal with their loved ones.
Own car park on site.
Hepscott Care Centre has a Review Score of 9.4 (9.404) out of 10, based on 8 reviews in the last 2 years. Over all time Hepscott Care Centre has 28 reviews.
Review from C N (Son of Resident) published on 22 May 2018
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Overall Experience
4.0 out of 5
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Review from C C (Daughter of Resident) published on 17 October 2017
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3.0 out of 5
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Review from Thomas M (Son of Resident) published on 9 October 2017
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5.0 out of 5
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Review from W T (Granddaughter of Resident) published on 29 June 2017
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4.0 out of 5
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Review from L H (Resident) published on 15 August 2016
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Overall Experience
4.0 out of 5
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Review from J B (Wife of Resident) published on 15 August 2016
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5.0 out of 5
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Review from P G (Resident) published on 15 August 2016
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5.0 out of 5
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Review from S I (Friend of Resident) published on 15 August 2016
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4.0 out of 5
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The Review Score of 9.4 (9.404) out of 10 for Hepscott Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.604 for Hepscott Care Centre is calculated as follows: ( (66 Excellents x 5) + (23 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 96 Ratings = 4.604
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Hepscott Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Dec 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 14 Aug 2025
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