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Balmoral House has a Review Score of 8.1 (8.111) out of 10, based on 1 reviews in the last 2 years.
Over all time Balmoral House has 15 reviews.
The staff are absolutely brilliant with my mum and the care she receives is reassuring for us as...
My mums health and happiness is paramount to us as a family and we are so thrilled to have found Balmoral as her new home.
Marion is adored at Balmoral. Thank you for such kind words.
Overall good care. Place is generally clean. Food exceptional. Staff friendly and approachable. Any queries or phone call never any trouble getting a satisfactory respone. Two years my mother and father in law been there with no concerns about their well being or safety.
Overall good care. Place is generally clean. Food exceptional. Staff friendly and approachable. Any queries or phone call never any trouble getting a satisfactory respone. Two years my mother and father in law been there with no concerns about their well being or safety.
Such a caring, welcoming home. All staff are lovely a really good team. Parents are very well cared for and happy, if they are poorly staff act quickly and professionally. Home is always warm, clean and meals are excellent.
Such a caring, welcoming home. All staff are lovely a really good team. Parents are very well cared for and happy, if they are poorly staff act quickly and professionally. Home is always warm, clean and meals are excellent.
All in all a great lot of fun. I am a lucky lad. Many thanks.
All in all a great lot of fun. I am a lucky lad. Many thanks.
I really like being at Balmoral. The staff are great.
I really like being at Balmoral. The staff are great.
The way that the care home chooses to change the rules and regulations to suit themselves at short notice is disgusting and also has a lot of disrespect to anybody that dares to question or...
The way that the care home chooses to change the rules and regulations to suit themselves at short notice is disgusting and also has a lot of disrespect to anybody that dares to question or complain about how it is run!
Thanks, we take these matters very seriously. Unfortunately, we have no record or recollection of your experience with us or can we verify anything about you. Furthermore, your mother has instructed us not to discuss or involve you in any aspect of her care. Her recent email in July 2023 said that...
Thanks, we take these matters very seriously. Unfortunately, we have no record or recollection of your experience with us or can we verify anything about you. Furthermore, your mother has instructed us not to discuss or involve you in any aspect of her care. Her recent email in July 2023 said that she knows all the staff at Balmoral House did a fantastic job to make her comfortable, going above and beyond and thanking us from the bottom of her heart.
I have felt at home and appreciate the staff have made me feel at home. I have been treated with respect and assistance has been given with all care. As a retired nurse, I appreciate and feel that I have new friends.
I have felt at home and appreciate the staff have made me feel at home. I have been treated with respect and assistance has been given with all care. As a retired nurse, I appreciate and feel that I have new friends.
Parthi.
My mother is aged 92 and is suffering from a combination of health problems. She has been at Balmoral House for over 4 years. She is very happy there mainly due to the kindness and warmth of the staff. It is a very difficult task to care for my mother due to her problems making it difficult to keep...
They managed exceptionally well throughout the critical stage of the Covid period, protecting both residents, staff and visitors.
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
going on and a great homely atmosphere. The manager is professional...
friendly. I enjoy every moment I spend here
My father has been a resident at Balmoral House for over two months. I anticipated the home selection and onboarding process would be extremely stressful but the Balmoral management team were excellent throughout reducing anxiety for all the family. The full care team whilst very professional are...
My father has been a resident at Balmoral House for over two months. I anticipated the home selection and onboarding process would be extremely stressful but the Balmoral management team were excellent throughout reducing anxiety for all the family. The full care team whilst very professional are extremely friendly, kind, caring and nothing is too much trouble. This and the friendly, calm and homely atmosphere in the home has been very evident that visits have aided my fathers settling in. As there are less than 20 residents the care seems very personal and the staff have quickly built good relationships with my father. Covid has had an impact on the home over the Christmas period but they immediately implemented sensible processes to keep the residents and staff safe. Well done and Thank You to the whole of the Balmoral team.
Thank you so much, I and the team see it as an honour to support all that live at Balmoral House, every day we continue to look for ways to keep improving our service, we value feedback from families, again thank you so much for your review.
Always kept up updated staff always polite. Lovely and clean and staff always attentive any problems always kept in touch. The management is always on hand to answer any questions you need to ask lovely gardens and outside area. Well recommend.
Always kept up updated staff always polite. Lovely and clean and staff always attentive any problems always kept in touch. The management is always on hand to answer any questions you need to ask lovely gardens and outside area. Well recommend.
Thank you Chris for your lovely review. It is a pleasure to support you and your family, especially through these current times.
My Mum has been in Balmoral House since May 2021 she is very happy and settled there. The staff are all wonderful with her and put my mind at ease that she is cared for properly. I would highly recommend the home to anyone looking for a care home for a family member or friend.
My Mum has been in Balmoral House since May 2021 she is very happy and settled there. The staff are all wonderful with her and put my mind at ease that she is cared for properly. I would highly recommend the home to anyone looking for a care home for a family member or friend.
Thank you, I have relayed your review to the staff at Balmoral, it is a pleasure to support your Mum.
I have nothing but praise for Balmoral House. It really is a home from home, with a lovely atmosphere. Mum has had excellent care for the last fifteen months. She has her own room or she can join the other residents in one of the two other lounges. She really enjoys the home-cooked food too. All...
I have nothing but praise for Balmoral House. It really is a home from home, with a lovely atmosphere. Mum has had excellent care for the last fifteen months. She has her own room or she can join the other residents in one of the two other lounges. She really enjoys the home-cooked food too. All diets are catered for. Mum always said she would never go into a home but she was unable to look after herself even with carers. Now she tells us "I will spend the rest of my days here!". The staff are very kind and caring, they go to great lengths for the residents and families. The management and staff arranged a celebration for mum's 100th birthday. All the family appreciated the trouble they went to. Mum looks younger than ever with all the attention. Balmoral House has had a lot of challenges with Covid but they have kept everyone safe. Which is a credit to them. Thank you.
She is now 86 and things for mum have changed...
I particularly want to congratulate the manager and team for keeping mum and all safe during COVID19 Thank You.
Thank you for the lovely review Di. We are pleased to hear that you are happy with the support and care we are providing your mum at Balmoral House. We are glad that we have been able to meet mum's throughout the years. We will continue to provide support to mum with a person centred approach,...
Thank you for the lovely review Di. We are pleased to hear that you are happy with the support and care we are providing your mum at Balmoral House. We are glad that we have been able to meet mum's throughout the years. We will continue to provide support to mum with a person centred approach, always ensuring that we give choice.We will continue to do everything we possibly can to keep mum safe during these difficult and challenging times.
Mum's been residing at Balmoral House for just over a year now following 4 and half years being solely cared for by myself at home. I was dreading the time she needed more expert care and attention, but I need not to have worried at all. Mum settled in very quickly and has formed many lovely...
Mum's been residing at Balmoral House for just over a year now following 4 and half years being solely cared for by myself at home. I was dreading the time she needed more expert care and attention, but I need not to have worried at all. Mum settled in very quickly and has formed many lovely friendships with both fellow residents and staff. The staff make Mum feel really special and loved and she's regained that sparkle in her eyes and enjoys lots of giggles. In fact, during the time she's spent there, the only thing she's mentioned she misses is my dog, and he is welcome to visit any time too. The food is always lovely and home-cooked with plenty of variety. The house itself is beautiful and very homely and has 2 TV lounges and a small quiet room too, and lovely tended gardens. It's like a home from home. Well done to management and all staff for making Balmoral House, a happy place to live.
We are pleased you feel we have been able to bring that sparkle back into her eyes! I also can't disagree with you saying she loves a giggle!
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The care home lists weekly fees per person from £900 for residential care (respite from £900) and from £1,000 for residential dementia care (respite from £1,000). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
There are 16 Single Rooms and 1 Couples/Companion Room.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
0.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Balmoral House to verify any information. View our terms and conditions. Balmoral House has a Basic Service -what a Basic Service includes.