Fairhaven care home provides a homely environment for people aged 65 years and over, catering for both short and long term stays, as well as day care.
The home is staffed with a happy and caring team to provide care, 24 hours a day.
Regular activities organised include weekly minibus outings to take in the picturesque scenery around North Wales.
Owner: Fairhaven Care Home Ltd
Person in charge: Shirley Morris (Manager)
Local Authority / Social Services: Conwy County Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 33 Service Users
Registered Care Categories*: Old Age • Physical Disability
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Welsh
Single Rooms: 33
Rooms with ensuite WC: 11
Weekly Charges Guide: Personal Care Single £516 – £650 (These prices are only a guideline, please contact Fairhaven Care Home to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
The Review Score of 7.6 out of 10 for Fairhaven Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Fairhaven Care Home in Google's Search Results – more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.472 for Fairhaven Care Home is calculated as follows: ( (22 Excellents x 5) + (9 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 36 Ratings = 4.472
b) 5 Points are available for the number of Positive Reviews in the last 24 months. If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews; 3.00 points for the first Positive Review, and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 24 months, then 2.5 points are available for the number of Positive Reviews in the last 48 months. The calculation is the same as above, except the points are divided by 2.
The 3.15 Points relating to the number of positive Reviews for Fairhaven Care Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3.00 = 3
Target of 6.6 positive Reviews (33 registered maximum number of service users ÷ 5). 1 Reviews ÷ 6.6 Target = 0.152
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Fairhaven Care Home has a Review Score of 7.6 (7.622) out of 10 and an Average Rating of 4.5 out of 5 from 3 Reviews over all time
Review from S J (Son of Resident) published on 4 November 2019
Submitted via Postal Card •
Report
• S J is Extremely Likely to recommend Fairhaven Care Home.
Average rating
5
out of 5
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from David P (Son of Resident) published on 16 September 2016
Submitted via Website •
Report
• David P is Extremely Likely to recommend Fairhaven Care Home.
Average rating
4.6
out of 5
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from NMO (Daughter of Resident) published on 1 February 2016
Submitted via Website •
Report
• NMO is Likely to recommend Fairhaven Care Home.
Average rating
3.8
out of 5
Overall Standard
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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