Fairhaven Care Home

14/16 Ellesmere Road, Colwyn Bay LL29 8RP
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8.4 12 Reviews
  • Fairhaven Care Home, Colwyn Bay
Fairhaven care home is suited in a central location in the market town of Colwyn Bay with great travelling links via Bus route and train.

Fairhaven provides a homely environment for people aged 65 years and over. They provide their residents with person centred care which promotes independence and provides choice.

They offer the following:
Day care
Respite care placements
Permanent care placements

Fairhaven's staff are trained in health and social care level 2/3 or are working towards their qualifications. All staff undertake continuous training throughout the year which includes the following:
Safeguarding of vulnerable adults
Health and safety
Medication awareness
Dols
Moving and handling
Food hygiene
Infection control

Regular activities are organised by the home's in house activity care coordinator who provides activities to residents daily. They also include one to one sessions and due to covid restrictions relaxing they have started bringing in special acts to perform for residents. They also have minibus outings to take in the picturesque scenery around North Wales.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 33 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Michael Alves (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2008

Room Information

  • Single Rooms (33)
  • Single Rooms with Ensuite Wet Room (11)

Visiting

  • All visitors asked to pre-book their visits and to undertake a LFD test on arrival and sign into the visitors book.

Parking

  • On site parking for visitors

Fairhaven Care Home Reviews (12)

8.4

Fairhaven Care Home has a Review Score of 8.4 (8.386) out of 10, based on 2 reviews in the last 2 years.
Over all time Fairhaven Care Home has 12 reviews.

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Total of 12, showing 1-12
Review from J G (Daughter of Resident) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy with mum's stay the staff have been great as my mum had a stroke in January. She came here in April and they have helped her with her situation. I could not recommend them enough.
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Review from B R (Sister of Resident) published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent in looking after my sister treating her like she is family.
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Review from Jennifer K (Daughter of Resident) published on 20 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother came to Fairhaven Care Home at a very difficult time for himself and family. She has been treated with kindness and care. She has adapted well both physically and mentally. We have as a visiting family also been treated with respect by the whole staff creating a family atmosphere. Thank you.
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Review from C R (Resident) published on 20 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fairhaven Care Home is the most comfortable care home and I am fortunate enough to be living in Fairhaven Care Home.
I am 83 years old and I get the best care and I am grateful. Fairhaven Care Home is a warm welcoming care home, one could not find a better care home. A warm place.
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Review from Donna L (Daughter of Resident) published on 14 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum moved in she's never been happier, great atmosphere in there and the staff make you feel very welcome.
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Review from Sylvia G (Resident) published on 14 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since last year there has been an improvement. The staff and management have worked really hard in giving us all enterprise that we are really proud of and there is more to come! Now that we have a full time activities member we will be looking towards improving this side of things.
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Review from G O (Resident) published on 30 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved into Fairhaven a few months ago and did not know what to expect. I found the staff to be kind and supportive, and the management very helpful. They sorted out my hearing after getting me appointments in the local surgery to remove grease which had accumulated over two years. I found out that
I had hearing difficulties and I'm waiting for appointments for tests. I also started to walk after two years of not moving at all. The food is excellent and a good choice. I'm looking forward for the first time in many years.
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Review from W H (Daughter of Resident) published on 29 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found this home a caring place with helpful staff, they look after mum very well. They normally inform me if anything happens but a couple of times this hasn't been so, whether it was because of new staff or not a severe situation which I understand. Hopefully, if it were severe, I would be informed
quickly and fully. Recent renovations have been needed and have brightened up the home, though there are still more that are needed and I hope to see these sorted soon - as mentioned, they are due to be done.
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Review from Mircea C (Great-Nephew of Resident) published on 5 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was well impressed with the caring staff and the warm atmosphere in the home during my visit. I feel at ease knowing my family are well taken care of. Thank you.
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Review from S J (Son of Resident) published on 4 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is very happy and receives a high standard of care. The staff are wonderful and couldn't do more.
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Review from David P (Son of Resident) published on 16 September 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
It would be good if the residents could have a television in their own rooms.
I live in Ireland so I don't get to see my dad very often so I rely on the staff giving me feed- back when I ring the home which they always do.
When I ring they take the phone to dad so that we can have a chat.
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Review from NMO (Daughter of Resident) published on 1 February 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother came to Fairhaven on an emergency placement for a few weeks as she was unable to manage on her own at home after a stay in hospital. The manager and her staff were always kind and caring towards my mother, encouraging her to become more independent and helping her to rebuild her confidence.
She spent Christmas at Fairhaven and my brother was invited to join everyone for Christmas lunch which was very thoughtful and meant a great deal to Mum. Staff were always available to talk to family members and any concerns were swiftly sorted.
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Current Review Score: 8.4 (8.386)

Overview of Review Score

The Review Score of 8.4 (8.386) out of 10 for Fairhaven Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for Fairhaven Care Home is calculated as follows: ( (23 Excellents x 5) + (1 Goods x 4) ) ÷ 24 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.428 Points relating to the number of positive Reviews for Fairhaven Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6. 2 Positive Reviews ÷ 6.6 = 0.303
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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James Williams

Job Title: Home manager Joined: 2021

James is our home manager and has worked in the care sector for 15 years. He is dedicated to his work and has a passion for person centred care and providing choice to his residents.
James started his career working for his family company supporting adults with physical disabilities and learning disabilities. Here James worked his way to his Qcf level 5 in Health and social care adult management. After so many years James went onto work with adults who suffered with complex needs and mental health as a support manager until he took on a new challenge and became manager of a 18 bedded Residential home were he had excellent CIW reports. James then joined Fairhaven in June 2021 and has already in his short period at Fairhaven with the support of his care team been able to achieve an excellent CIW in July 2021

Frequently Asked Questions about Fairhaven Care Home

What types of Care is Fairhaven Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fairhaven Care Home have?

There are 33 Single Rooms.

What are the Facilities & Services at Fairhaven Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairhaven Care Home to the centre of Colwyn Bay?

0.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fairhaven Care Home to verify any information. View our terms and conditions. Fairhaven Care Home has an Enhanced Service - more info.