Llys Gwyn Residential Home

As a resident since 2021, Mum receives the best care possible through her good days and the more challenging days. I'm always kept up to date on anything that crops up whether it's behaviour or medical attention being required. All staff care about the well-being of residents and support families through the changing circumstances.

We had a lovely Christmas dinner with Mum last week. It was so nice to see her and other residents together and to be able to share a really rather fantastic dinner with them and their families too. Everyone worked hard to make the day bright and special, and I really enjoyed the whole day. I already felt confident in the care my mum receives, and I do mean care! It's not just a job to anyone there, everyone puts their heart into looking after our loved ones, and I am now and always will be eternally grateful for that.

My dad is receiving good care and is also being looked after. Staff work really hard and are attentive towards his needs. They ensure he eats well and regularly each day. They are all professional and extremely friendly. My family and I are very grateful for all they do.

Very very good staff and management always explain the situation of my wife, and very helpful when I phone. My wife is always clean and tidy and looks well looked after. Nice grounds, staff do understand my situation and care for my well-being.

My dad was struggling to look after himself in the independent living home he had lived in for 4 years. In particular, he needed help with the management of his permanent catheter which was fitted in May 2022. I had a good recommendation about Llys Gwyn, Maudlam from another care home in Porthcawl. Fortunately, there was a room available and dad moved in almost immediately after viewing. He is happy and well cared for. The staff are very friendly, which has made the move easier.

Llys Gwyn is excellent in keeping you up to date with what is going on i.e. if Mum is sick or has a problem, I am notified. It is nice to know that they take very good care of all their residents. It is also easy for me to talk to my mum when I want.

There are beautiful gardens that provide a peaceful and relaxing environment for residents to enjoy. But what really sets Llys Gwyn apart is the quality of the care that they provide. From the moment we first visited the home, it was clear that the staff genuinely care about the wellbeing of their residents.

I visit the Home every Monday and my sister on a Thursday, we also make phone calls to Mum, throughout the week. Mum will be 98 this year and can be happy with a comical sharp wit or difficult to communicate with. The management and staff are always very helpful and welcoming. Our meetings take place in the dining room to give us privacy. I am informed if she is unwell and sent photographs on a regular basis of her doing activities. The monthly invoices are sent by email which I settle in her bank. The local doctor attends quickly if required. I know Mum can be awkward at times but she is in caring hands and on her good days have those around her in stitches. I am very pleased with the home.