St John's House

Cae Rowland Road, Cwmbwrla, Swansea SA5 8NY
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7.8 2 Reviews
  • St John's House, Swansea
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Care Provided

Primary Care Categories

  • Older Person Care
  • Mental Health Condition

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • For a maximum of 19 Service Users

Facilities

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Maria Demaid (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (19)
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St John's House Reviews (2)

7.8

St John's House has a Review Score of 7.8 (7.763) out of 10, based on 1 reviews in the last 2 years.
Over all time St John's House has 2 reviews.

Overall Experience
  • 2
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Date Published
  • 2
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  • 1
  • 1
Reviewer Connection to St John's House
  • 1
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Total of 2, showing 1-2
Review from John M (Respite Resident) published on 13 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent attitude of all staff. I was struggling with a number of health problems when I went to the home. Through kindness and understanding, they patiently helped me to cope with these problems.
Exceptional people dealing commendably in the caring of residents.
Highly recommended!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ann F (Daughter of Resident) published on 2 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Best care; my mother been there for 8-years, staff are amazing caring, and nothing to much trouble, thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 7.8 (7.763)

Overview of Review Score

The Review Score of 7.8 (7.763) out of 10 for St John's House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.500 for St John's House is calculated as follows: ( (9 Excellents x 5) + (1 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 12 Ratings = 4.5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.263 Points relating to the number of positive Reviews for St John's House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8. 1 Positive Reviews ÷ 3.8 = 0.263
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about St John's House

What types of Care is St John's House registered for?

Older Person Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St John's House have?

There are 19 Single Rooms.

How far is St John's House to the centre of Swansea?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St John's House to verify any information. View our terms and conditions. St John's House has an Basic Service - more info.