Glais House Nursing Home

615 Birchgrove Road, Glais, Swansea SA7 9EN
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9.9 121 Reviews
  • Glais House Nursing Home, Swansea
Glais House is a unique, warm and welcoming nursing home based in Swansea. The home is situated on 4 acres of well-kept gardens, home to local wildlife and protected trees and an outdoor patios.

Glais House believe that having spacious and green environment makes a difference and enriches the lives of residents at the home.

Rooms at Glais House are bright and welcoming, with each room furnished with a profiling bed and WiFi. Residents at Glais House also have access to spa baths that can play residents’ favourite songs.

Activities coordinators at Glais House offer a person centred approach at heart and believe that each service user is an individual who have much to offer to us as much as professionals can offer to them.
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Care Provided by Glais House Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1350
  • Self-Funded Residential Dementia Care: £1250 – £1350
  • Self-Funded Nursing Care: £1250 – £1350
  • Self-Funded Nursing Dementia Care: £1250 – £1350
  • RESPITE Self-Funded Residential Care: £1300 – £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Nursing Care: from £1300
  • RESPITE Self-Funded Nursing Dementia Care: from £1300

Toiletries are provided by the families. Chiropodist comes every 6 weeks and costs £17 and we have weekly visits from our hairdresser

These prices are only a guideline, please contact Glais House Nursing Home to find out the exact price for your requirements.

Contact Glais House Nursing Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact Glais House Nursing Home to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Glais House Care Ltd
  • Privately Owned

Person in Charge

  • Andrea Bacova (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (19)

Visiting

  • Open doors policy

Parking

  • Private car park available for staff, visitors and professionals, with a few spaces closer to the main entrance available for blue badge holders, emergency services, and loading/delivery vehicles.

Glais House Nursing Home Reviews (121)

9.9

Glais House Nursing Home has a Review Score of 9.9 (9.862) out of 10, based on 47 reviews in the last 2 years.
Over all time Glais House Nursing Home has 121 reviews.

Overall Experience
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Reviewer Connection to Glais House Nursing Home
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Review from Sarah H (Daughter of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely staff, clean home, ideal for respite for mum unfortunately mum was not at the same level as some of the other residents so found it difficult to settle. The staff looked after her well and it was ideal for our needs.
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Review from J T (Daughter of Resident) published on 11 February 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found all staff very courteous - polite and respectful. They are doing a marvellous job - and gives us as a family peace of mind.
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Review from Clifford J (Husband of Resident) published on 4 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Comfortable and homely atmosphere of confidence and professionalism. Happy that my wife feels content and safe can't mistake against overall excellent care. Could not think of anywhere else I would like my wife to be.
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Review from Lesley M (Daughter of Resident) published on 30 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother receives really good care, it has been lovely to see her improve in the last few months.
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Review from J H (Daughter of Resident) published on 21 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would highly recommend Glais House as it provides a very welcoming and caring Home where my mother has been a resident for over twelve months and is extremely well cared for and has made many friends with residents and staff alike.. All the staff are kind, caring, hardworking and approachable. Nothing
is too much trouble. The Home is spotlessly clean and very presentable. The catering is also very good.
The residents are very engaged in the activities offered each day for their well being.
Over the Xmas period the Home was beautifully decorated and offered wonderful entertainment leading up to Xmas Day with full resident and visitor participation including Xmas lunch at a local hotel, Xmas party, a number of Xmas concerts, and a Panto. It was a delight to witness the residents enjoying all the entertainment.
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Review from D B (Daughter of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has recently moved into Glais House Nursing care which is now her forever home as she sadly needs 24/7 nursing care which I can no longer provide. She has settled in well and seems to be happy there despite missing her own home. I can't compliment the staff for the care they give her. Every
time I've been to visit her, I've been extremely impressed in the way the staff treat the residents with such kindness, gentleness and great respect. They also have a lovely sense of humour which generates big smiles all around. Medication is given out as directed each day. The food looks delicious and is varied each day with ample portions. It is also very clean, always smells fresh and well kept throughout. Her needs are truly catered for. Thank you all so very much for taking such good care of my mother.
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Review from J T (Wife of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is in Glais House care home no matter what time or day we visit he is always clean altho he is non verbal he has settled in well . I won't say it us a joy to visit john but nobody wants to be in this position of just existing. The home is always clean and carers are constantly attending
to residents. Well done all members of staff .
Jean
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Review from Mark S (Son of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Glais House for just over 2 years and I cannot thank all the staff enough for everything they have done for her.
The care home is always spotless,the food is excellent,they have a range of daily activities for residents also an in house hairdresser,mum is always clean,tidy
and very happy.
For anyone who has to put a family member/loved one into long term care then I highly recommend Glais house
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Review from Julie J (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has always received the best of care from all staff at Glais. They really do look after her so very well, and it is of great comfort to me,knowing this. She always responds to them with a smile- I think they have a soft spot for her!
The home itself is bright,fresh ,airy and spotlessly clean.
I , and also others,enjoy
visiting her.
I will never be able to thank you all enough, for the dignified & caring treatment Mum has received at Glais for almost 5 years now. Diolch I chi gyd.
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Review from Ben E (Grandson of Resident) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
All of the staff at Glais house are brilliant. They're attentive, patient and caring.
We've just watched a panto show with my nan and it was great. They try very hard to keep residents entertained and happy. Very impressed with the level of care.
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Review from Anita B (Daughter of Resident) published on 30 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased we moved my mother to this home, she is so settled here. The home is spotless, her room, the lounges and corridors always look very clean.The staff are so friendly and helpful. My parents celebrated their 70th wedding anniversary in August and management and staff arranged a fabulous
party for them which family members attended as well
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Review from Daphne T (Wife of Resident) published on 5 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is always clean and tidy. Management friendly and approachable. The staff always friendly and can't do enough to help in any way and give him any attention he may need. His room is always spotless and he is always clean and tidy.
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Review from C W (Son of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been a resident for almost a year now and I am very happy with the care she has received. The staff are very friendly & take good care of her. The evening meals could be better with more warm food varieties, but she loves her Friday fish & chips! More local trips out would be nice when the
weather is good, even if it's just around the block. Overall, very pleased that my mum is in Glais House.
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Review from Susan W (Daughter-in-law of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has lived in Glais House for 18 months and she is treated with dignity and respect. The staff are wonderful and very caring. We as a family are very happy with her care here.
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Review from Dylan C (Grandson of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean, welcoming and talkative, great care place for anyone.
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Review from Abigail C (Granddaughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent day for all & an excellent facility.
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Review from Samantha C (Daughter of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with mother living at Clais House. Well looked after, all needs met. Friendly staff.
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Review from Allan W (Son of Resident) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Glais House for 18 months, The care has been excellent. The staff are exceptional, hard working and friendly and attentive. I would highly recommend. Currently sitting with my mum and my wife enjoying a Summer fete, just one of the many well organised events for the residents.
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Review from N G (Nephew of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving in our uncle has had amazing care. All staff & residents have been welcoming. We can't wish for a better home.
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Review from B W (Wife of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in the care of Glais house for nearly a year and throughout this time he has received wonderful treatment. His needs are seen to in a kind and friendly way and with a smile. I am greeted like an old friend and we exchange a few Welsh phrases too! My husband has settled here and
is very happy.
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Current Review Score: 9.9 (9.862)

Overview of Review Score

The Review Score of 9.9 (9.862) out of 10 for Glais House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 47 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.862 for Glais House Nursing Home is calculated as follows: ( (481 Excellents x 5) + (77 Goods x 4) ) ÷ 558 Ratings = 4.862
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Glais House Nursing Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 47 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 07 Feb 2026

Nursing bed.

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Awards / Recognitions (1)

Meet the Team (1)

Andrea

Andrea Elgamal

Job Title: PA to Directors Joined: 2013

I have over 20 years of experience of working in Human resources. I have worked at Glais House for the past 11 years. I find the home to be exceptional in its care, as I had my own Mother here as a resident for a while. It has a very warm and cosy atmosphere with attentive and caring staff to look after the residents.

Frequently Asked Questions about Glais House Nursing Home

What types of Care is Glais House Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Glais House Nursing Home have?

There are 48 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Glais House Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glais House Nursing Home to the centre of Swansea?

5.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glais House Nursing Home to verify any information. View our terms and conditions. Glais House Nursing Home has an Enhanced Service - more info.