Glais House Nursing Home, Swansea, Swansea
Glais House Nursing Home, Swansea, Swansea
Glais House Nursing Home, Swansea, Swansea

Glais House is a unique, warm and welcoming nursing home based in Swansea. The home is situated on 4 acres of well-kept gardens, home to local wildlife and protected trees and an outdoor patios.

Glais House believe that having spacious and green environment makes a difference and enriches the lives of residents at the home.

Rooms at Glais House are bright and welcoming, with each room furnished with a profiling bed and WiFi. Residents at Glais House also have access to spa baths that can play residents’ favourite songs.

Activities coordinators at Glais House offer a person centred approach at heart and believe that each service user is an individual who have much to offer to us as much as professionals can offer to them.

Owner: Glais House Care Ltd

Person in charge: Andrea Bacova (Home Manager)

Local Authority / Social Services: Swansea City and County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 49 Service Users

Registered Care Categories*: Dementia • Detention Under Mental Health Act • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Languages Spoken by Staff (other than English): Bengali; Bangla, Welsh, Hungarian, Italian, Malayalam, Polish, Romanian, Russian, Slovak

Single Rooms: 45

Shared Rooms: 2

Rooms with ensuite WC: 20

Weekly Charges Guide: Personal Care Single £550 – £675 , Personal Care Shared (per person) from £525 Nursing Care Single £675 – £750 , Nursing Care Shared (per person) from £675 (These prices are only a guideline, please contact Glais House Nursing Home to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care and Social Services Inspectorate Wales* Report on Glais House Nursing Home: click here

* Care and Social Services Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.3 Glais House Nursing Home has a Review Score of 7.3 (7.300)

The Review Score of 7.3 (maximum of 10) for Glais House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Glais House Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 2.5 out of 5 from 9 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.841 for Glais House Nursing Home is calculated as follows: ( (107 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 126 Ratings = 4.841

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 2.459 Points relating to the number of positive Reviews for Glais House Nursing Home is based on 9 positive Reviews in the last 24 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4 then divided by 2 = 2.000

    2. Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 9 Reviews ÷ 9.8 Target = 0.918 , then divided by 2 = 0.459

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Glais House Nursing Home?

  • Extremely LIKELY
    11
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Glais House Nursing Home

  • Son of Resident/Service User
    7
  • Daughter of Resident/Service User
    3
  • Husband of Resident/Service User
    1

Glais House has looked after my mother exceptionally well. I have nothing but praise for the home and quality of staff that work there.

The staff seem genuinely fond of my mother, and take a great deal of trouble to make sure she is happy and understands things - she is blind and deaf as well as having dementia so this is not easy. For example, if she wakes frightened in the night after a bad dream or delusion, they will take her to sleep in the lounge on a recliner where there are people around and she feels safe.

The staff are friendly, caring and very hard-working. The managers are continually improving the home and care arrangements, for example they are meeting with an RNIB (Royal National Institute of Blind People) project manager to look at improvements for people with sight loss. I am certain my mother is safe and as happy as she can be and has the best care and medical support.

Her room, the communal areas and the food are also excellent and well suited to the needs of the residents.

How likely would you be to recommend Glais House Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very friendly staff, excellent care provided. Good contact from staff.

How likely would you be to recommend Glais House Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Good

Management: Excellent

Rooms: Excellent

My mother is always treated with tender loving care preserve her dignity. They talk to her and not at her despite her deafness. They tell her what they are going to do before they do it e.g bath her or take her to the toilet. She is always clean, never smells and is dressed nicely, she is well fed, her food and fluid intake is monitored and recorded. Her safety is paramount. She has a beautiful en-suite room that is always clean and tidy. The staff keep me informed of anything relating to my mother e.g health and doctors.

How likely would you be to recommend Glais House Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nothing but praise for all services provided.

How likely would you be to recommend Glais House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

If you want the best care for your loved one look no further. The quality of care and empathy provided by the manager and the staff is exceptional. Mum only spent six months in the care of Glais but we could not fault the standards and love that was given to her in that time. A huge thank you to all the staff for all the support they gave to mum and the family. Thoroughly recommended without reservation.

How likely would you be to recommend Glais House Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Although my mother was in Glais House only a couple of months she received the best care possible but friendly approachable manner. We never saw or heard a resident reprimanded or abused in any way. During my mums last few hours she was given loving care and her dignity respected. We were supported in the same way. I would recommend this care home to anyone.

How likely would you be to recommend Glais House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nobody wants to live in a care home but for my mothers care this home looks after her exceptionally well. I trust the management and staff. They are friendly, honest, caring and hard-working. They management staff are continually improving the home and care arrangements. I know my mother is safe and has the best care and medical support. I have nothing but praise for the home and quality of staff that work there.

How likely would you be to recommend Glais House Nursing Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The home is warm and has a sense of care about everything it does. The staff are warm and caring as are the management team. The owner has made tremendous improvements to the estate and gardens. It is a happy place to work and staff are always smiling.

How likely would you be to recommend Glais House Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Within the constraints of the current policies of U.K. funding for the elderly, this is perhaps as near as damn it to the perfect care/nursing home in my opinion. I think that it would be easy to pick holes but they all would seem trite, as on the whole this is a well managed, dignified retirement/nursing home. The staff are all caring, well mannered and friendly. The rooms are faultless and the location is fantastic.

How likely would you be to recommend Glais House Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Having visited many care homes during my work, this by far is the cleanest home with the most approachable staff and management. Nothing is too much trouble. My mum has been here for a year and it has been a great weight off my shoulders knowing she is in such a safe and homely environment.

How likely would you be to recommend Glais House Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very friendly, caring staff. Mum has settled well, and her well being is higher than it was in her own home over recent years. Sometimes I feel I'm 'nagging' to get particular things done and it's not always easy to contact someone with influence to change or arrange things. The home was very supportive about bringing her to a family wedding.

How likely would you be to recommend Glais House Nursing Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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