Glais House Nursing Home

615 Birchgrove Road, Glais, Swansea SA7 9EN
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9.9 104 Reviews
  • Glais House Nursing Home, Swansea
Glais House is a unique, warm and welcoming nursing home based in Swansea. The home is situated on 4 acres of well-kept gardens, home to local wildlife and protected trees and an outdoor patios.

Glais House believe that having spacious and green environment makes a difference and enriches the lives of residents at the home.

Rooms at Glais House are bright and welcoming, with each room furnished with a profiling bed and WiFi. Residents at Glais House also have access to spa baths that can play residents’ favourite songs.

Activities coordinators at Glais House offer a person centred approach at heart and believe that each service user is an individual who have much to offer to us as much as professionals can offer to them.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1350
  • Self-Funded Residential Dementia Care: £1250 – £1350
  • Self-Funded Nursing Care: £1250 – £1350
  • Self-Funded Nursing Dementia Care: £1250 – £1350
  • RESPITE Self-Funded Residential Care: £1300 – £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Nursing Care: from £1300
  • RESPITE Self-Funded Nursing Dementia Care: from £1300

Toiletries are provided by the families. Chiropodist comes every 6 weeks and costs £17 and we have weekly visits from our hairdresser

These prices are only a guideline, please contact Glais House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Owner

  • Glais House Care Ltd

Person in charge

  • Andrea Bacova (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (19)

Visiting

  • Open doors policy

Parking

  • Private car park available for staff, visitors and professionals, with a few spaces closer to the main entrance available for blue badge holders, emergency services, and loading/delivery vehicles.

Glais House Nursing Home Reviews (104)

Total of 104, showing 1-20
9.9

Glais House Nursing Home has a Review Score of 9.9 (9.892) out of 10, based on 36 reviews in the last 2 years. Over all time Glais House Nursing Home has 104 reviews.

Overall Experience

  • 98
  • 6
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Date Published

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Review from B W (Wife of Resident) published on 11 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in the care of Glais house for nearly a year and throughout this time he has received wonderful treatment. His needs are seen to in a kind and friendly way and with a smile. I am greeted like an old friend and we exchange a few Welsh phrases too! My husband has settled here and
is very happy.

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Review from Sarah I (Daughter of Resident) published on 27 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is not enough time or words to describe this amazing place. Glais quite literally saved my mother's life after years of mistreatment and neglect in another home! Without Glais mum would not be here or have had the quality of care she needs or deserves! The staff are fantastic, friendly inclusive
and have excellent communication with the family. The service and care mum has, is the best! They also do super family events which really brightens the residents' and family life!

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Review from Christopher B (Son of Resident) published on 27 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

At every visit, whether a family visit or for the frequent social events, all staff are very attentive. Particularly at social events lots of effort is made to include every resident and also family members. I often see smiles on the faces of residents, which has to be a good thing.

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Review from K B (Daughter-in-law of Resident) published on 25 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Social activities are good for service users mental wellbeing. The celebration of King Charles' birthday gave families and service users the chance to have fun together and recapture family moments that are otherwise lost.

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Review from Gail W (Daughter-in-law of Resident) published on 14 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are incredibly thankful for the outstanding care my mother in law has received at this residential home. From day one the staff have been nothing short of exceptional, friendly, welcoming and genuinely compassionate. It's clear that her wellbeing is always the top priority in everything they do and
that peace of mind is something we deeply appreciate.

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Review from R C (Daughter of Resident) published on 9 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home welcomed Mum and our family and made a very stressful transition seamless. The care mum has is excellent. She is happy, healthy and spotlessly clean. We noticed a complete change in her wellbeing for the better. All staff are approachable, caring and compassionate. It does not feel like a care
home. The facilities are immaculate. The activities are excellent and family are included. Mums room is so clean & tidy. We cannot fault her care and we are kept up to date. Visits are open, friendly and welcoming. Mum is really fond of her carers and is back to being 'Mum'.

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Review from D H (Daughter of Resident) published on 9 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Glais House Nursing Home is a bright, beautiful, fun place for residents and family. We are so lucky my mother is able to reside in such an environment. Thank you Glais.

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Review from Gordon R (Husband of Resident) published on 9 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Glais House looked after my wife for many years. Always excellent service, nothing is too much trouble.

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Review from B L (Son of Resident) published on 30 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standards throughout the whole home.


Facilities excellent and staff exceptional in supporting residents.


Really happy to have got my mum a place with in the home as it stands out compared to the remainder I previously visited throughout Swansea which provided the same services.


Staff

were excellent in supporting me obtain a place in the home from Jan-Mar 25. Good communication during this period which kept me well informed.


Many thanks to everyone involved.

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Review from Sue T (Daughter of Resident) published on 30 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only praise, all staff for the care my mum receives in Glais House. She has been a resident of the home for 4 years. Due to her advanced Alzheimers and mobility issues, she requires full-time care.The Manager, nursing staff, carers and admin are happy, approachable, friendly, dedicated and attentive
to all her needs. I visit regularly and love the way staff, interact with mum, whether they're carers, domestics, kitchen staff, all show her attention, affection and give her comfort.
Daily activities engage residents and are tailored to individuals needs and abilities.
The events and activities team, go the extra mile and arrange the best parties for family and friends of residents. Last Saturdays, Easter event was fabulous, lots of games, animal petting and jewellery making, for children. Buffet food, beautifully prepared and scrumptious. Professional singer, sang popular songs, fun dancing, Easter Bonnet competition and amazing prizes. Precious memories and photos to treasure.

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Review from Tracy D (Daughter of Resident) published on 27 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is being looked after very well. He is well-fed and always clean. The room is spotlessly clean.

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Review from Ann D (Friend of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always a pleasure to visit my friend at Glais House as I am always greeted by a smile from the staff. They are always attentive and obliging. The atmosphere is relaxed and all the residents are made a fuss of, games are played and activities are prepared to keep the residents and staff motivated.

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Review from Hilary P (Friend of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Glais House Nursing Home yesterday to celebrate my friend's birthday. The staff had gone to a lot of effort to provide a wonderful birthday buffet tea. It was laid out in the conservatory and the family and friends were made to feel welcome and nothing was too much effort for the staff. On
other visits, I have been really impressed with the care, facilities and dignity with which my friend is always treated. I congratulate the home staff and managers on the wonderful job they are doing.

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Review from A P (Daughter of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has just passed her second year of living in Glais House Nursing Home and I wanted to put on record how happy I am with the standard of cleanliness of the rooms and facilities but most importantly the standard of care that she receives from the staff. The care is person-centered and is very kind
and thoughtful. Over this time Mum's mobility has decreased and they have dealt with this. They are a credit to themselves and the home. I would not hesitate to highly recommend Glais House.

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Review from Joy A (Daughter of Resident) published on 4 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful to Glais House management and staff, I tell them every visit. My mum is cared for with compassion and love and it shows in her demeanour. It's a happy place to visit, all be it sad. The residents are at home and friends with each other. The rooms are immaculately clean. Entertainment
is varied and engaging. The food is home-cooked, good quality and plentiful. 100% satisfied with Glais House Nursing Home.

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Review from Edward M (Son of Resident) published on 31 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Glais House Nursing Home has a warm and friendly atmosphere with professional staff who know the residents well.

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Review from Gary S (Son of Resident) published on 31 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Glais House for nearly 4 years and we feel that the staff are more like family than carers, which makes his time here so much nicer.

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Review from lucy o (Daughter of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident at Glais House for 10 months and peacefully passed away in October of this year. She was extremely frail and despite best efforts faded during this time. This was the family's first experience of a care home and it was a very difficult decision for us to place Mum in the care home.
I felt that I had to write this review to give credit and thanks to the staff who without exception treated Mum with the utmost respect, patience and kindness providing the comfort and care that we as a family couldn't.

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Review from Paul D (Husband of Resident) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Glais House for more than five years. Has very advanced Alzheimer's dementia, along with heart and skin issues, type 2 diabetes and recurrent urinary tract infections. She has a complex medication regime. Consequently, she is totally dependent on the nursing care provided
by the staff there. The staff are excellent and professional in all areas, way better than at some homes I have experience of. I'm always made to feel welcome when I visit there and the staff are always friendly and approachable. The home has a very pleasant and welcoming atmosphere. It's always clean and tidy and never looks in need of a makeover! It has beautiful grounds and is a pleasure to visit. Regular entertainment events are held are to a good standard.
I cared for my wife at home for several years before she became too ill and her needs simply couldn't be met there. I put my trust in Glais House to take over her care and that trust has proven to be well placed.

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Review from J T (Brother of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been in the nursing home for over 2 years. I am very happy with her carers and everyone connected to the home looking after her. It's a very difficult job with a lot of patience needed. Would like to see all the staff with name tags easier to say thank you.
Think social services could
help more with the cost of staying in the nursing home.

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Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for Glais House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.892 for Glais House Nursing Home is calculated as follows: ( (382 Excellents x 5) + (44 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 427 Ratings = 4.892

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Glais House Nursing Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (1)

Meet the Team (1)

Andrea

Andrea Elgamal

Job Title: PA to Directors

Joined: 2013

I have over 20 years of experience of working in Human resources. I have worked at Glais House for the past 11 years. I find the home to be exceptional in its care, as I had my own Mother here as a resident for a while. It has a very warm and cosy atmosphere with attentive and caring staff to look after the residents.

Frequently Asked Questions about Glais House Nursing Home

What types of Care is Glais House Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Detention Under Mental Health Act & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Glais House Nursing Home have?

There are 48 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Glais House Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glais House Nursing Home to the centre of Swansea?

5.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glais House Nursing Home to verify any information. View our terms and conditions. Glais House Nursing Home has an Enhanced Service - more info.