Glais House Nursing Home

615 Birchgrove Road, Glais, Swansea SA7 9EN
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9.9 111 Reviews
  • Glais House Nursing Home, Swansea
Glais House is a unique, warm and welcoming nursing home based in Swansea. The home is situated on 4 acres of well-kept gardens, home to local wildlife and protected trees and an outdoor patios.

Glais House believe that having spacious and green environment makes a difference and enriches the lives of residents at the home.

Rooms at Glais House are bright and welcoming, with each room furnished with a profiling bed and WiFi. Residents at Glais House also have access to spa baths that can play residents’ favourite songs.

Activities coordinators at Glais House offer a person centred approach at heart and believe that each service user is an individual who have much to offer to us as much as professionals can offer to them.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1350
  • Self-Funded Residential Dementia Care: £1250 – £1350
  • Self-Funded Nursing Care: £1250 – £1350
  • Self-Funded Nursing Dementia Care: £1250 – £1350
  • RESPITE Self-Funded Residential Care: £1300 – £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Nursing Care: from £1300
  • RESPITE Self-Funded Nursing Dementia Care: from £1300

Toiletries are provided by the families. Chiropodist comes every 6 weeks and costs £17 and we have weekly visits from our hairdresser

These prices are only a guideline, please contact Glais House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Owner

  • Glais House Care Ltd

Person in charge

  • Andrea Bacova (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (19)

Visiting

  • Open doors policy

Parking

  • Private car park available for staff, visitors and professionals, with a few spaces closer to the main entrance available for blue badge holders, emergency services, and loading/delivery vehicles.

Glais House Nursing Home Reviews (111)

9.9

Glais House Nursing Home has a Review Score of 9.9 (9.878) out of 10, based on 42 reviews in the last 2 years.
Over all time Glais House Nursing Home has 111 reviews.

Overall Experience
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Date Published
  • 111
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Reviewer Connection to Glais House Nursing Home
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  • 7
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Total of 111, showing 21-40
Review from Ann D (Friend of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is always a pleasure to visit my friend at Glais House as I am always greeted by a smile from the staff. They are always attentive and obliging. The atmosphere is relaxed and all the residents are made a fuss of, games are played and activities are prepared to keep the residents and staff motivated.
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Review from Hilary P (Friend of Resident) published on 23 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited Glais House Nursing Home yesterday to celebrate my friend's birthday. The staff had gone to a lot of effort to provide a wonderful birthday buffet tea. It was laid out in the conservatory and the family and friends were made to feel welcome and nothing was too much effort for the staff. On
other visits, I have been really impressed with the care, facilities and dignity with which my friend is always treated. I congratulate the home staff and managers on the wonderful job they are doing.
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Review from A P (Daughter of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has just passed her second year of living in Glais House Nursing Home and I wanted to put on record how happy I am with the standard of cleanliness of the rooms and facilities but most importantly the standard of care that she receives from the staff. The care is person-centered and is very kind
and thoughtful. Over this time Mum's mobility has decreased and they have dealt with this. They are a credit to themselves and the home. I would not hesitate to highly recommend Glais House.
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Review from Joy A (Daughter of Resident) published on 4 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so grateful to Glais House management and staff, I tell them every visit. My mum is cared for with compassion and love and it shows in her demeanour. It's a happy place to visit, all be it sad. The residents are at home and friends with each other. The rooms are immaculately clean. Entertainment
is varied and engaging. The food is home-cooked, good quality and plentiful. 100% satisfied with Glais House Nursing Home.
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Review from Edward M (Son of Resident) published on 31 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Glais House Nursing Home has a warm and friendly atmosphere with professional staff who know the residents well.
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Review from Gary S (Son of Resident) published on 31 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at Glais House for nearly 4 years and we feel that the staff are more like family than carers, which makes his time here so much nicer.
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Review from lucy o (Daughter of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was a resident at Glais House for 10 months and peacefully passed away in October of this year. She was extremely frail and despite best efforts faded during this time. This was the family's first experience of a care home and it was a very difficult decision for us to place Mum in the care home.
I felt that I had to write this review to give credit and thanks to the staff who without exception treated Mum with the utmost respect, patience and kindness providing the comfort and care that we as a family couldn't.
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Review from Paul D (Husband of Resident) published on 18 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been a resident at Glais House for more than five years. Has very advanced Alzheimer's dementia, along with heart and skin issues, type 2 diabetes and recurrent urinary tract infections. She has a complex medication regime. Consequently, she is totally dependent on the nursing care provided
by the staff there. The staff are excellent and professional in all areas, way better than at some homes I have experience of. I'm always made to feel welcome when I visit there and the staff are always friendly and approachable. The home has a very pleasant and welcoming atmosphere. It's always clean and tidy and never looks in need of a makeover! It has beautiful grounds and is a pleasure to visit. Regular entertainment events are held are to a good standard.
I cared for my wife at home for several years before she became too ill and her needs simply couldn't be met there. I put my trust in Glais House to take over her care and that trust has proven to be well placed.
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Review from J T (Brother of Resident) published on 10 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been in the nursing home for over 2 years. I am very happy with her carers and everyone connected to the home looking after her. It's a very difficult job with a lot of patience needed. Would like to see all the staff with name tags easier to say thank you.
Think social services could
help more with the cost of staying in the nursing home.
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Review from M E (Daughter of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have experienced consistent quality of care and very high standards.
A stable workforce who are well trained and exceptional. Very high ethical standards of practice and knowledge of residents' needs.
We are very appreciative of the staff. They are all approachable and caring and have integrity.
We couldn't think of a better home or our loved one and we are very grateful.
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Review from C B (Granddaughter of Resident) published on 4 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The is a welcoming atmosphere at the care home when I visit. My grandmother's room is spacious and always spotlessly lean. If we have required any assistance, management has always responded swiftly to our communication via telephone or email. My grandmother has built good relationships with many of
the carers.
On occasions, the number of carers available to residents has been low with some waiting for the toilet, however, they all do their very best.
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Review from S D (Great-Niece of Resident) published on 28 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are amazing, always go above to support residents. Staff are always ready to help everyone and make residents smile and laugh, no matter what.
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Review from R D (Daughter of Resident) published on 27 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Glais House is an excellent care home, we are pleased that our father is here. The staff including carers, nurses and management are very caring and work to the highest standards. We can be confident that our father is looked after well whether we are visiting or not.
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Review from E K (Daughter of Resident) published on 22 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Putting my dad into care was a difficult decision for us both, however we could not be happier now. The care, professionalism and compassion shown by all staff is incredible. The team work as one and there is definitely a family feel.
I am always welcomed warmly and see genuine care towards my dad
and all residents. My dad's quality of life is now amazing and he often says he can't imagine being anywhere else. We cannot praise the staff enough, they are incredible people who work so hard but always with a huge smile, Thank you Glais House!
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Review from C D (Daughter of Resident) published on 20 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care my Mum receives at Glais House Nursing Home. The staff are always friendly, polite, caring and always ask if there is anything they can do for us. The summer fete last Friday was outstanding. It allowed residents, friends and family to get together in an environment
which was safe and enjoyable for all.
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Review from Hannah May S (Granddaughter of Resident) published on 19 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic place with lovely staff and facilities.
Family days are much appreciated to see loved ones enjoying a different environment of fun within the grounds of Glais house.
Overall a fabulous, clean and safe place.
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Review from J H (Husband of Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with Glais House, it's clean and the staff are very friendly. The grounds are very well looked after and it's only a short drive from home.
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Review from Margaret D (Niece of Resident) published on 31 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly my aunt died this month. She had been in Glais House for just over 5 years. During her time at Glais House she had wonderful, loving care. The staff are excellent, they are respectful and caring and extremely kind. A first-class home with the most wonderful staff. My aunt had 5 happy years there.
We, as a family, cannot thank the staff enough. I cannot find any faults with the home.
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Review from Fay E (Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am now resident in Glais House Nursing Home and find it very relaxing after a stay of three months in various hospitals.
I have my privacy and also company if and when I want it.
I have good friends visiting which I look forward to. I am unable to go out and about visiting or shopping - my walking
in very limited after a heavy fall, I need support.
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Review from Judith K (Friend of Resident) published on 6 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit a friend, who has been resident in Glais House for nearly a year. She has a beautiful large single room with ensuite facilities. She settled into the home very well, and is very happy there. She finds the staff very helpful, caring and friendly, and she highly rates the food. There is an activities
coordinator, who organises lots of activities and events, some of which family, and friends are invited to attend. The events are well attended by family and friends, including young children, and everyone is made to feel very welcome and catered for, as they provide lovely buffets and drinks for everyone. I have been visiting my friend for nearly a year now, and I have always found the staff to be friendly and caring. They all seem to be very happy in their jobs, and always seem to be smiling, They always seem to be working hard, in what can be very difficult situations.
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Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Glais House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.878 for Glais House Nursing Home is calculated as follows: ( (438 Excellents x 5) + (61 Goods x 4) ) ÷ 499 Ratings = 4.878
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Glais House Nursing Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Andrea

Andrea Elgamal

Job Title: PA to Directors Joined: 2013

I have over 20 years of experience of working in Human resources. I have worked at Glais House for the past 11 years. I find the home to be exceptional in its care, as I had my own Mother here as a resident for a while. It has a very warm and cosy atmosphere with attentive and caring staff to look after the residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glais House Nursing Home to verify any information. View our terms and conditions. Glais House Nursing Home has an Enhanced Service - more info.