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Glais House Care Home

615 Birchgrove Road, Glais, Swansea SA7 9EN
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I put my trust in Glais House to take over her care and that trust has proven to be well placed.Paul D(Husband of Resident/Service User)
Glais House Care Home, Swansea
The staff and management have helped me like familyGareth H(Husband of Resident/Service User)
Glais House Care Home, Swansea
I am so grateful to Glais House management and staff, I tell them every visit.Joy A(Daughter of Resident/Service User)
Glais House Care Home, Swansea

Glais House is a unique, warm and welcoming nursing home based in Swansea. The home is situated on 4 acres of well-kept gardens, home to local wildlife and protected trees and an outdoor patios.

Glais House believe that having spacious and green environment makes a difference and enriches the lives of residents at the home.

Rooms at Glais House are bright and welcoming, with each room furnished with a profiling bed...  

Care Provided by Glais House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,250 - £1,350£1,300 - £1,300
Residential Dementia Care£1,250 - £1,350From £1,300
Nursing Care£1,250 - £1,350From £1,300
Nursing Dementia Care£1,250 - £1,350From £1,300

Toiletries are provided by the families. Chiropodist comes every 6 weeks and costs £17 and we have weekly visits from our hairdresser

Contact Glais House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Owner

  • Glais House Care Ltd
  • Private Owned

Person in charge

  • Andrea Bacova (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (3)
  • Single Rooms with ensuite Wet Room (22)

Visiting

  • Open doors policy

Parking

  • Private car park available for staff, visitors and professionals, with a few spaces closer to the main entrance available for blue badge holders, emergency services, and loading/delivery vehicles.

Glais House Care Home Reviews (134)

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9.9

Glais House Care Home has a Review Score of 9.9 (9.886) out of 10, based on 59 reviews in the last 2 years. Over all time Glais House Care Home has 134 reviews.

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Showing 134 reviews matching selected criteria
Review from B L (Son of Resident) published on 30 April 2025 Submitted via Website
Overall Experience

Excellent standards throughout the whole home.

Facilities excellent and staff exceptional in supporting residents.

Really happy to have got my mum a place with in the home as it stands out compared to the remainder I previously visited throughout Swansea which provided the same services.

Staff were excellent in supporting me obtain a place in the home from Jan-Mar 25. Good communication during this period which kept me well informed.

Many thanks to everyone involved.

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Review from Sue T (Daughter of Resident) published on 30 April 2025 Submitted via Website
Overall Experience
I can only praise, all staff for the care my mum receives in Glais House. She has been a resident of the home for 4 years. Due to her advanced Alzheimers and mobility issues, she requires full-time care.The Manager, nursing staff, carers and admin are happy, approachable, friendly, dedicated and attentive to all her needs. I visit regularly and love the way staff, interact with mum, whether they're carers, domestics, kitchen staff, all show her attention, affection and give her comfort.
Daily activities engage residents and are tailored to individuals needs and abilities.

The events and activities team, go the extra mile and arrange the best parties for family and friends of residents. Last Saturdays, Easter event was fabulous, lots of games, animal petting and jewellery making, for children. Buffet food, beautifully prepared and scrumptious. Professional singer, sang popular songs, fun dancing, Easter Bonnet competition and amazing prizes. Precious memories and photos to treasure.

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Review from Tracy D (Daughter of Resident) published on 27 January 2025 Submitted via Postal Card
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Dad is being looked after very well. He is well-fed and always clean. The room is spotlessly clean.

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Review from Ann D (Friend of Resident) published on 23 January 2025 Submitted via Postal Card
Overall Experience

It is always a pleasure to visit my friend at Glais House as I am always greeted by a smile from the staff. They are always attentive and obliging. The atmosphere is relaxed and all the residents are made a fuss of, games are played and activities are prepared to keep the residents and staff motivated.

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Review from Hilary P (Friend of Resident) published on 23 January 2025 Submitted via Postal Card
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I visited Glais House Nursing Home yesterday to celebrate my friend's birthday. The staff had gone to a lot of effort to provide a wonderful birthday buffet tea. It was laid out in the conservatory and the family and friends were made to feel welcome and nothing was too much effort for the staff. On other visits, I have been really impressed with the care, facilities and dignity with which my friend is always treated. I congratulate the home staff and managers on the wonderful job they are doing.

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Review from A P (Daughter of Resident) published on 22 January 2025 Submitted via Postal Card
Overall Experience

Mum has just passed her second year of living in Glais House Nursing Home and I wanted to put on record how happy I am with the standard of cleanliness of the rooms and facilities but most importantly the standard of care that she receives from the staff. The care is person-centered and is very kind and thoughtful. Over this time Mum's mobility has decreased and they have dealt with this. They are a credit to themselves and the home. I would not hesitate to highly recommend Glais House.

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Review from Joy A (Daughter of Resident) published on 4 January 2025 Submitted via Postal Card
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I am so grateful to Glais House management and staff, I tell them every visit. My mum is cared for with compassion and love and it shows in her demeanour. It's a happy place to visit, all be it sad. The residents are at home and friends with each other. The rooms are immaculately clean. Entertainment is varied and engaging. The food is home-cooked, good quality and plentiful. 100% satisfied with Glais House Nursing Home.

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Review from Edward M (Son of Resident) published on 31 December 2024 Submitted via Postal Card
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Glais House Nursing Home has a warm and friendly atmosphere with professional staff who know the residents well.

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Review from Gary S (Son of Resident) published on 31 December 2024 Submitted via Postal Card
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My father has been at Glais House for nearly 4 years and we feel that the staff are more like family than carers, which makes his time here so much nicer.

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Review from lucy o (Daughter of Resident) published on 13 November 2024 Submitted via Website
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Mum was a resident at Glais House for 10 months and peacefully passed away in October of this year. She was extremely frail and despite best efforts faded during this time. This was the family's first experience of a care home and it was a very difficult decision for us to place Mum in the care home.

I felt that I had to write this review to give credit and thanks to the staff who without exception treated Mum with the utmost respect, patience and kindness providing the comfort and care that we as a family couldn't.

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Review from Paul D (Husband of Resident) published on 18 September 2024 Submitted via Website
Overall Experience
My wife has been a resident at Glais House for more than five years. Has very advanced Alzheimer's dementia, along with heart and skin issues, type 2 diabetes and recurrent urinary tract infections. She has a complex medication regime. Consequently, she is totally dependent on the nursing care provided by the staff there. The staff are excellent and professional in all areas, way better than at some homes I have experience of. I'm always made to feel welcome when I visit there and the staff are always friendly and approachable. The home has a very pleasant and welcoming atmosphere. It's always clean and tidy and never looks in need of a makeover! It has beautiful grounds and is a pleasure to visit. Regular entertainment events are held are to a good standard.

I cared for my wife at home for several years before she became too ill and her needs simply couldn't be met there. I put my trust in Glais House to take over her care and that trust has proven to be well placed.

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Review from J T (Brother of Resident) published on 10 September 2024 Submitted via Postal Card
Overall Experience
My sister has been in the nursing home for over 2 years. I am very happy with her carers and everyone connected to the home looking after her. It's a very difficult job with a lot of patience needed. Would like to see all the staff with name tags easier to say thank you.

Think social services could help more with the cost of staying in the nursing home.

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Review from M E (Daughter of Resident) published on 4 September 2024 Submitted via Postal Card
Overall Experience
We have experienced consistent quality of care and very high standards.
A stable workforce who are well trained and exceptional. Very high ethical standards of practice and knowledge of residents' needs.

We are very appreciative of the staff. They are all approachable and caring and have integrity. We couldn't think of a better home or our loved one and we are very grateful.

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Review from C B (Granddaughter of Resident) published on 4 September 2024 Submitted via Postal Card
Overall Experience
The is a welcoming atmosphere at the care home when I visit. My grandmother's room is spacious and always spotlessly lean. If we have required any assistance, management has always responded swiftly to our communication via telephone or email. My grandmother has built good relationships with many of the carers.

On occasions, the number of carers available to residents has been low with some waiting for the toilet, however, they all do their very best.

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Review from S D (Great-Niece of Resident) published on 28 August 2024 Submitted via Postal Card
Overall Experience

Staff are amazing, always go above to support residents. Staff are always ready to help everyone and make residents smile and laugh, no matter what.

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Review from R D (Daughter of Resident) published on 27 August 2024 Submitted via Postal Card
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Glais House is an excellent care home, we are pleased that our father is here. The staff including carers, nurses and management are very caring and work to the highest standards. We can be confident that our father is looked after well whether we are visiting or not.

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Review from E K (Daughter of Resident) published on 22 August 2024 Submitted via Postal Card
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Putting my dad into care was a difficult decision for us both, however we could not be happier now. The care, professionalism and compassion shown by all staff is incredible. The team work as one and there is definitely a family feel.

I am always welcomed warmly and see genuine care towards my dad and all residents. My dad's quality of life is now amazing and he often says he can't imagine being anywhere else. We cannot praise the staff enough, they are incredible people who work so hard but always with a huge smile, Thank you Glais House!

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Review from C D (Daughter of Resident) published on 20 August 2024 Submitted via Website
Overall Experience

I am extremely happy with the care my Mum receives at Glais House Nursing Home. The staff are always friendly, polite, caring and always ask if there is anything they can do for us. The summer fete last Friday was outstanding. It allowed residents, friends and family to get together in an environment which was safe and enjoyable for all.

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Review from Hannah May S (Granddaughter of Resident) published on 19 August 2024 Submitted via Website
Overall Experience
Fantastic place with lovely staff and facilities.
Family days are much appreciated to see loved ones enjoying a different environment of fun within the grounds of Glais house.

Overall a fabulous, clean and safe place.

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Review from J H (Husband of Resident) published on 13 August 2024 Submitted via Postal Card
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Very pleased with Glais House, it's clean and the staff are very friendly. The grounds are very well looked after and it's only a short drive from home.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (7) & Events (0)

News
  • 09 Mar 2026

    We are delighted to announce that we have won the Top 20 Care Homes in Wales award. Message from our home manager: ‘’Receiving a Top 20 Care Home award means...

  • 31 Dec 2025

    We would like to share a few festive photographs from our Christmas party earlier this month ?? https://www.facebook.com/glaishousenursinghome Thank you to our wonderful staff, entertainment, friends, and families for joining...

  • 17 Jul 2025

    With the sun out in full force, we couldn’t resist making the most of it! On a scorching +28°C summer’s day, we hosted a fun filled splash party in the...

Upcoming Events

There are no upcoming events for Glais House Care Home.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Glais House Care Home.

Meet the Team (5)

Andrea
Andrea Job Title:Responsible Individual and Home ManagerJoined: 2011

With over 22 years of experience in social care and a background in Health & Social Care and Leadership, I’ve proudly been part of the Glais House team for the past 15 years. I’m deeply committed to providing the highest standards of care. My goal is to ensure that everyone at Glais House feels safe, respected, and valued. I take great pride in fostering a nurturing environment where both residents and staff can truly thrive. For me, the greatest reward is seeing our residents happy, comfortable, and living their lives to the fullest.

Andrea
Andrea Job Title:PA to DirectorsJoined: 2013

I have been working at Glais House for the past 13 years. I find the home to be exceptional in its care, as I had my own Mother here as a resident for a while. It has a very warm and cosy atmosphere with attentive and caring staff to look after the residents.

Louise
Louise Job Title:Senior Care AssistantJoined: 2003

I've been working at Glais House for 23 years. I enjoy spending time with the residents and looking after them. It's a wonderful team to be part of, where everyone supports one another to do their best.

Viera
Viera Job Title:Care/House Keeping/Kitchen AssistantJoined: 2016

I’m proud to be part of the amazing team at Glais House Nursing Home, where I’ve had the pleasure of working for over 8 years. I’m passionate about what I do and always try to bring a positive attitude to my work. Every resident means a lot to me, and I do my best to make sure they feel cared for, respected, and valued. I’m also really grateful to the management for their understanding, professionalism, and the respect they’ve shown me. My time at Glais House has truly been one of the most rewarding experiences of my life.

Marzanna
Marzanna Job Title:House ManagerJoined: 2018

I have a diploma from nursing school, along with some higher education, and during my training, I had the opportunity to work with people of all ages. I’ve been working at Glais House for six years now, and I really enjoy being part of the team. My previous experience has helped me better understand the different needs of our residents. At Glais House, I do my best to maintain a clean and safe environment. I feel fortunate to have a job where I can make a real difference, and the best part is seeing a resident smile, knowing I’ve helped make their day a little brighter.

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