Glais House Nursing Home

615 Birchgrove Road, Glais, Swansea SA7 9EN
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9.9 111 Reviews
  • Glais House Nursing Home, Swansea
Glais House is a unique, warm and welcoming nursing home based in Swansea. The home is situated on 4 acres of well-kept gardens, home to local wildlife and protected trees and an outdoor patios.

Glais House believe that having spacious and green environment makes a difference and enriches the lives of residents at the home.

Rooms at Glais House are bright and welcoming, with each room furnished with a profiling bed and WiFi. Residents at Glais House also have access to spa baths that can play residents’ favourite songs.

Activities coordinators at Glais House offer a person centred approach at heart and believe that each service user is an individual who have much to offer to us as much as professionals can offer to them.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1350
  • Self-Funded Residential Dementia Care: £1250 – £1350
  • Self-Funded Nursing Care: £1250 – £1350
  • Self-Funded Nursing Dementia Care: £1250 – £1350
  • RESPITE Self-Funded Residential Care: £1300 – £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Nursing Care: from £1300
  • RESPITE Self-Funded Nursing Dementia Care: from £1300

Toiletries are provided by the families. Chiropodist comes every 6 weeks and costs £17 and we have weekly visits from our hairdresser

These prices are only a guideline, please contact Glais House Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Owner

  • Glais House Care Ltd

Person in charge

  • Andrea Bacova (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 18+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (48)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (19)

Visiting

  • Open doors policy

Parking

  • Private car park available for staff, visitors and professionals, with a few spaces closer to the main entrance available for blue badge holders, emergency services, and loading/delivery vehicles.

Glais House Nursing Home Reviews (111)

9.9

Glais House Nursing Home has a Review Score of 9.9 (9.878) out of 10, based on 42 reviews in the last 2 years.
Over all time Glais House Nursing Home has 111 reviews.

Overall Experience
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Date Published
  • 111
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Reviewer Connection to Glais House Nursing Home
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  • 7
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Total of 111, showing 41-60
Review from Gloria J (Daughter of Resident) published on 9 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was very happy and told me that the staff there were lovely. They are always cheerful and can't do enough for the residents. There are lots of activities every week, and the family are invited to join in. We are made to feel very welcome. All the staff always appear happy and create a welcoming
atmosphere for family and friends. Seeing my mother so well cared for makes me feel happy.
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Review from Anne M (Cousin of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister and I come every three weeks or so to see our cousin. We visited today and as usual she was well cared for. She is very happy here and likes all the staff. She has a lovely bedroom, to which her daughter has added familiar possessions (photos etc.).
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Review from Gareth H (Husband of Resident) published on 22 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As it happened this was the home of my first choice, so I was very happy from the start. The staff and management have helped me like family, so everything has gone very well.
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Review from K D (Daughter of Resident) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Glais House for 14 months. The improvement in her health (mental and physical) is attributable to the professional and loving care of the staff (all of them). She now feels safe and secure. She is well loved, care is taken to ensure she gets outdoors whenever the weather permits. Following
a nasty fall, when mobility was badly affected, every staff member helped and encouraged Mum to work hard to regain her previous level of self-care and mobility. Miraculous! Full marks to all of you. She remains strong, determined and such a pleasure to visit. We feel blessed. Thank you.
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Review from M D (Niece of Resident) published on 6 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied with the care and attention my aunt is given. The staff are so friendly and always willing to help in any situation. The Coronation Party was first-class, the organised singer first-class and the food fantastic.
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Review from Wendy N (Daughter of Resident) published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident for the past two years at Glais House Nursing Home. She is very happy here and the staff have all become like family to her (and myself). She is cared for so very well here. The home and gardens are beautiful. There are always activities and various functions going on, all
of which Mum thoroughly enjoys. I am so very glad that I chose Glais House Nursing Home for her because it stands heads above all the other care homes.
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Review from G M (Wife of Resident) published on 31 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care for the residents is very good, treated with dignity which is important. Support for the family is always there, all staff will go out of their way to help.
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Review from Duncan F (Son of Resident) published on 22 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Wonderful afternoon spent with my mother and wife celebrating the King's Coronation with a live singer entertaining all the residents, buffet, drinks and all the nurses and support staff.
Wonderful afternoon once again, thank you for helping make memories.
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Review from Ian R (Son of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father and I chose Glais House based on previous visits looking for a home for his late wife. He and I have not been disappointed as the standard of care has met all our expectations. When I visit Dad I check every time that he remains happy and looked after and he remains very happy with all aspects
of life at Glais House. I have witnessed interactions between Dad and staff and they have at all times been respectful, caring and supportive. He has been in the home since February 2021 and remains happy, content and comfortable.
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Review from S G (Daughter of Resident) published on 17 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy that Glais House made my mother and our family very welcome at the Jubille party in the grounds. The food was delicious and the atmosphere warm and inviting. The music and animals helped everyone to relax after Covid. The carers were attentive and kind to everyone, just as they always
are at Glais. We look forward to regular similar events in the future as this made my mother very happy.
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Review from Julie H (Daughter of Resident) published on 17 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After a fall my dad had been hospitalised for two months and then put in an interim placement at a care home - all by social services. During all this time he was classed as bed bound so for around five months never showered or moved from his bed. Within seven days of being at Glais House, he had been
showered and was sitting in an armchair - magical.
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Review from Patrik M (Friend of Resident) published on 4 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff is very friendly and caring. The gardens are beautiful and very well looked after. Very lovely place.
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Review from L L (Daughter of Resident) published on 20 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has a beautiful room and the best of care from the lovely, friendly staff.
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Review from Sue D (Daughter of Resident) published on 16 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Dad was a resident at Glais House. He was treated with dignity and extremely well looked after. I would certainly recommend Galis House Your loved one will be cared for in every way. The staff are polite approachable and dedicated to their jobs and residents.
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Review from D J (Son of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An extremely well run and clean establishment. Staff are qualified, very helpful and care for the residents. My father is a more recent resident, and due to Covid restrictions, I am unable to quantify marks for food, facilities and activities as access is difficult, but I will say my father is happy
in his environment and wants to stay. He is also putting on weight! Value for money is difficult and unfair question and a political bone of contention eg, "what price do you put on care"! There is always a price. My father has worked all his life and paid his dues, but now pays for his own care. If he hadn't had nothing, it would cost him a lot less! The care home provides super service, overheads, quality, qualified staff are not cheap and costs can seem unfair, but it is a business. If it were not for the homes, many would suffer.
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Review from I G (Son of Resident) published on 16 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother, who has dementia, has been a resident at Glais House for almost two years, during which time she has been very well cared for and is happy and contented. Glais House is a warm, friendly, welcoming home with a unique family atmosphere. The staff are very caring and treat the residents with
respect and dignity. The management are very approachable, who will listen and take on board any concerns or issues and take the appropriate action where necessary.
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Review from Barbara W (Cousin of Resident) published on 27 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
In January 2019 we had to move our cousin from his residential home of 8 years due to the deterioration in his health. We had been very worried about finding him a new home and what effect that moving him would have on him. Finding Glais House was the answer to our prayers. The atmosphere is lovely
and the staff exude that perfect combination of solid professionalism with a very caring attitude. Our cousin thrived. We will be eternally grateful to the staff for being his substitute family during the pandemic and keeping us updated via phone and videos.
Our cousin's health deteriorated in January and he passed away. The staff could not have been more caring, empathic and well organised during this period. We could not have asked for better care for him - or for us - over these last two years.
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Review from Jayne H (Daughter of Resident) published on 18 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident since August 2020 during the covid lockdown. The care home have succeeded magnificently during these most difficult times. I have been unable to meet my father and have had to rely totally on feedback as Skype communication is not feasible due to my father's advanced dementia.
The home have gone out of their way to report back by describing my father's condition in a totally honest way, which my family do appreciate. My father seems so settled, is eating well, (who wouldn't with their fantastic chef) has put on weight and looks so well and presentable. (VCR is essential for this). The staff go out of their way to care for my father, he has been introduced to other residents and has made so many friends. If it was not for the dedication of the staff, we would have found the lockdown experience unbearable. I only hope that the situation does improve and once again we can meet and hug our loved ones. Bring on the vaccine.
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Review from A B (Daughter of Resident) published on 16 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad has lived at Glais House for the past 14 years and due to their care and support, they have treated dad with the utmost dignity. Nothing is too much for the carers and management. The care team are amazing, each and everyone play a special part in caring for my loved one. The love, care and respect
they showed us as a family was so appreciated and we will forever be grateful. Thank you.
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Review from Nigel (Son of Resident) published on 1 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother and I chose this care home for our mother.
We are very pleased to see how well she settled in Glais; how her disposition has improved since moving in just over four months ago, after having to leave the family home where she lived alone. She now has a structure to her day, eating well and
thoroughly enjoys the companionship of residents and staff.
The care home is situated in a pleasant location with well-maintained gardens and stunning views. The spacious day room is light and airy, comfortably furnished with easy access to the garden seating area.
The management team provide a highly professional service - they kept the residents safe by introducing lockdown measures well in advance, coupled with testing facilities and contingency plans. All staff are kind, welcoming and friendly.
We have been kept well informed of our mother's health and needs by phone and Skype. The Facebook site is regularly updated with photos of recent activities giving easy access to relatives.
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Current Review Score: 9.9 (9.878)

Overview of Review Score

The Review Score of 9.9 (9.878) out of 10 for Glais House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 42 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.878 for Glais House Nursing Home is calculated as follows: ( (438 Excellents x 5) + (61 Goods x 4) ) ÷ 499 Ratings = 4.878
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Glais House Nursing Home is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Andrea

Andrea Elgamal

Job Title: PA to Directors Joined: 2013

I have over 20 years of experience of working in Human resources. I have worked at Glais House for the past 11 years. I find the home to be exceptional in its care, as I had my own Mother here as a resident for a while. It has a very warm and cosy atmosphere with attentive and caring staff to look after the residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Glais House Nursing Home to verify any information. View our terms and conditions. Glais House Nursing Home has an Enhanced Service - more info.